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Service Avatars: Designing Experiences for Connected Devices

Service Avatars: Designing Experiences for Connected Devices

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Published by Mike Kuniavsky
We are entering a new phase of the internet, one in which connected devices will be the new end points for services. This represents a seismic shift, one where the service is represented as a dedicated hardware device. We now need to understand better how to design product experiences for that scenario.
We are entering a new phase of the internet, one in which connected devices will be the new end points for services. This represents a seismic shift, one where the service is represented as a dedicated hardware device. We now need to understand better how to design product experiences for that scenario.

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Categories:Types, Speeches
Published by: Mike Kuniavsky on Oct 25, 2010
Copyright:Attribution Non-commercial

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10/25/2010

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1Good afternoon! Thank you Surj and Om for inviting me. It’s a pleasure to behere.
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First, let me tell you a bit about myself. I’m a user experience designer andentrepreneur. I was one of the first professional Web designers in 1993. Sincethen I’ve worked on the user experience design of hundreds of web sites. I alsoconsult on the design of digital consumer products, and I’ve helped a number of consumer electronics and appliance manufacturers create better user experiences and more user centered design cultures.
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In 2003 I wrote a how-to book of user research methods for technology design.It has proven to be somewhat popular, as such books go.

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