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Table Of Contents

Section I What is “Information Systems”?
Section I: What is “Information Systems”?
1. The Role of IS in Business
1.1 Classification of Information Systems
1.2 Office Automation Systems (OAS)
1.3 Groupware
1.4 South African Perspective
1.5 Beyond the Basics
1.6 Exercises
2. Transforming Data into Information
2.1 Data
2.2 Information
2.3 Knowledge and Wisdom
2.4 Producing Business Information
2.5 South African Perspective
2.6 Beyond the Basics
2.7 Exercises
3. How Systems Function
3.1 What is a System?
3.2 Elements of a System
3.3 Systems Concepts
3.4 South African Perspective
3.5 Beyond the Basics
3.6 Exercises
Section II IS Technologies
Section II: IS Technologies
4. Hardware
4.1 Input devices
4.2 Central Processing Unit (CPU)
4.3 Main Memory
4.4 Secondary Storage Devices
4.5 Output Devices
4.6 South African Perspective
4.7 Beyond the Basics
4.8 Exercises
5. Software
5.1 The User Interface
5.2 Application Software
5.3 System Development Software
5.4 Operating Systems
5.5 South African Perspective
5.6 Beyond the Basics
5.7 Exercises
6. Networks & Telecommunications
6.1 Computer Networks
6.2 Telecommunication Devices
6.3 SA Public Telecommunications Services
6.4 The Internet
6.5 South African Perspective
6.6 Beyond the Basics
7.1 From File-based Systems to the Database Approach
7.2 Data Structures
7.3 Database Models
7.4 Database management
7.5 Database Architectures
7.6 South African Perspective
7.7 Beyond the Basics
7.8 Exercises
Section III IS Applications
Section III: IS Applications
8. Business Support Systems
8.1 The Decision-Making Process
8.2 Batch vs Online Processing
8.3 Applications at Different Management Levels
8.4 Strategic Systems
8.5 Intelligent Systems
8.6 Data Mining and OLAP
8.7 South African Perspective
8.8 Beyond the Basics
8.9 Exercises
9. E-Commerce
9.1 B2C e-Commerce
9.2 B2B e-Commerce
9.3 C2C e-Commerce
9.4 Electronic funds transfer
9.5 Current issues in e-commerce
9.6 South African Perspective
9.7 Beyond the Basics
9.8 Exercises
10.1 Security Within the Organisation
10.2 Security Beyond the Organisation
10.3 Operational Problems and Errors
10.4 Computer Monitoring and Privacy
10.5 Computers and Unemployment
10.6 South African Perspective
10.7 Beyond the Basics
10.8 Exercises
IS Management Section IV
Section IV: IS Management
11. IS Planning & Acquisition
11.1 Frameworks for Analysing Information Systems
11.2 IS Planning
11.3 Software Acquisition Options
11.4 Project Management
11.5 People Aspects of Systems Development
11.6 South African Perspective
11.7 Beyond the Basics
11.8 Exercises
12. System Development
12.1 Systems Development Life Cycle (SDLC)
12.2 Development of Structured Methodologies
12.3 Alternative approaches to developing systems
12.4 Critical success factors
12.5 South African Perspective
12.6 Beyond the Basics
12.7 Exercises
13. Using Information Systems
13.1 Change Management
13.2 Ergonomics
13.3 Ethics
13.4 Data Processing Controls
13.5 Disaster Recovery
13.6 How IS Affects You
13.7 South African Perspective
13.8 Beyond the Basics
13.9 Exercises
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Discovering Information Systems

Discovering Information Systems

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Published by Marc Raphael

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Published by: Marc Raphael on Oct 26, 2010
Copyright:Attribution Non-commercial


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