Professional Documents
Culture Documents
Overview
Every company knows it is crucial to care for the critical assets on which
the company depends on, whether they include a fleet of trucks or a
plant full of production equipment. To meet the specific needs of
different asset types, they have traditionally relied on multiple software
solutions. As a result, they may not have the overall asset visibility they
need to achieve the operational excellence they seek.
IBM Maximo Asset Management provides a single, unified, service
orientated architecture (SOA) platform that supports asset lifecycle and
maintenance management for all asset types — from production
equipment to facilities to transportation assets. This holistic perspective
allows you to gain better visibility and control of your assets across the
entire organization, and to help identify process efficiencies and
optimization across these assets.
IBM Maximo Asset Management helps you optimize the performance of
your asset and work management processes by offering comprehensive
functions such as:
• Asset management
• Work management
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 1
• Service management
• Contract management
• Inventory management
• Procurement management
IBM Maximo Asset Management configuration tools let you tailor the system, screens, and
business processes to your business needs without altering source code. Configurations are
more easily moved from older versions to the newest version of a product to help ensure you are
not locked into any particular release.
The Maximo Asset Management V6.x family of products has been generally available from IBM
since March, 2005, and is now being offered in Passport Advantage®.
Key prerequisites
Description
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 2
• IBM Maximo Mobile Work Manager V6.4
• IBM Maximo Mobile Work Manager V6.5
• IBM Maximo Spatial Asset Management V6.3
• IBM Maximo SLA Manager V6.2.1
When you use Maximo Asset Management product family to help maximize the performance and
lifetime value of complex assets and more closely align them with your overall business strategy,
you could help your organization:
• Track asset detail — including location, work, cost, and other attributes and their history, over
time, to help maximize productivity and extend asset life.
• Establish location and asset hierarchies to roll up costs across systems, subsystems, and
departments enabling a better understanding of the true cost of assets (for example, initial
cost, financial value, cost to maintain).
• Monitor asset and location conditions to enable proactive rather than reactive maintenance
that helps reduce unplanned downtime.
Work management
Manage both planned and unplanned maintenance activities, from initial work requests and work
order generation through completion and recording of actuals. Work planners can match job
tasks to available resources, estimate and obtain approval of costs, establish priorities, and
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 3
initiate maintenance activities across the enterprise.
• Tracking tools enable more detailed analysis of resources, inventory, and equipment use and
costs, helping decrease labor and material costs.
• Multiple assets, locations, and configuration items are allowed per work order or ticket. Work
management also supports work order tracking, task sequencing, attaching documents at the
task level, and generating work orders from asset information.
• A graphical assignment manager helps optimize maintenance schedules and labor use by
assigning the right person with the right skills to the right job.
• Preventive maintenance functionality allows you to put project management schedules in
place with the right job steps and resource requirements, facilitating the planning as well as
the work, to help reduce unplanned downtime and reactive maintenance.
Service management
Service management lets end users submit new service requests, as well as track and update
open service requests. Apply additional service management best practices through IBM Tivoli
Service Desk and further align asset management priorities with overall business objectives. By
infusing comprehensive service level management into the asset management practice asset
management practice, you can:
• Define service offerings to help improve organizational communication and verify that the
services provided are those required to support the business.
• Establish service level agreements (SLAs) to help increase communication between your
organization and the business units, and help align service levels with business objectives.
• More proactively monitor service level delivery against metrics to help avoid missing service
level commitments.
• Implement escalation procedures to better manage the resources that support service level
commitments.
Contract management
Have enhanced control over your vendor contracts with this integrated contract management
system. Contract management provides comprehensive contract management support for
purchase, lease, rental, warranty, labor rate, software, master, blanket, and user-defined
contracts.
• Contract correlation links SLAs to vendor contracts, helping identify unreliable vendors as well
as low quality products. It also enables you to reference SLA performance metrics when
renegotiating vendor terms.
• A terms and conditions library allows you to more consistently apply standardized policies
across the organization.
• Automatic notifications and alerts help you meet vendor terms, avoid penalties, and get more
value out of every contract.
Inventory management
Know the details of what, when, where, how many, how valuable is the asset-related inventory
and its usage. Inventory management functionality records material movements and
adjustments, allowing for real-time inventory tracking, reporting, and auditing. This module also
allows embedded images of an asset to be displayed in the catalog search.
Procurement management
Support the phases of enterprise-wide procurement, including direct purchasing and inventory
replenishment. You can provide buyers with more extensive requisition, quotation, vendor,
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 4
purchase order, and contract capabilities, thereby allowing them to plan work more proactively.
Maximo Asset Management products easily integrate with enterprise business systems from
vendors such as Oracle and SAP, and also connect to online marketplaces, supplier systems,
and exchanges.
• Vendor management and vendor performance analysis tools can help reduce costly
off-contract buying, and help verify the reliability of vendors and the quality of inventory and
services.
• Automated interval-based, meter-based, or event-driven purchasing capabilities help you
order the right parts and services at the right time, which can improve the overall purchasing
efficiency.
• Global purchasing support can enable group purchasing savings and efficiencies, and can
help lower costs.
• Analysis tools and key performance indicators (KPIs) measure procurement performance such
as order processing times, invoice accuracy, and order delivery times.
• Maximo Calibration
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 5
– More effectively manage the calibration of your test and measurement tools, assets, and
instrumentation. Maximo Calibration delivers comprehensive policy documentation, data
validation, traceability, and reverse traceability for calibrated assets, as well as the
standards that are used to calibrate them.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 6
avoiding the need for specialist programming skills and facilitate future upgrades.
http://www.ibm.com/able/product_accessibility/index.html
http://www-3.ibm.com/able/product_accessibility/index.html
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 7
• IBM Maximo Asset Navigator
• IBM Maximo Change and Corrective Action Manager
• IBM Maximo Compliance Assistance Documentation
• IBM Maximo Calibration
• IBM Maximo Mobile Inventory Manager
• IBM Maximo Mobile Work Manager
• IBM Maximo Spatial Asset Management
• IBM Maximo SLA Manager
• IBM Maximo Field Control
Trademarks
Passport Advantage and Tivoli are registered trademarks of International Business Machines Corporation
in the United States or other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
Education support
Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli
Education Delivery Services. A wide range of training options are available, including classes led
by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
http://www-306.ibm.com/software/tivoli/education/
Offering Information
http://www.ibm.com/common/ssi
http://www.ibm.com/software/passportadvantage
Publications
http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product publications and
marketing material with a catalog of 70,000 items. Extensive search facilities are provided.
Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries.
A large number of publications are available online in various file formats, and they can all be
downloaded by all countries, free of charge.
Technical information
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 8
Specified operating environment
Hardware requirements:
IBM Maximo Asset Management uses an n-tier architecture, which lets you deploy Maximo
across one or more tiers. You can run Maximo on a single physical server or across multiple
servers depending on the number of concurrent users. Maximo requires workstations and
servers in each tier of a Maximo system configuration to have the following minimum hardware
and software.
Client workstation: The workstation where you work and access Maximo applications.
Hardware:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 9
• Microsoft Windows 2003 Server
• IBM AIX® V5.2 or V5.3
• Red Hat Enterprise Linux™ V3 (x86 processor-based systems)
• HP-UX 11i or HP-UX 11i v2 (PA-RISC processor-based systems)
• Sun Solaris V9 or Sun Solaris V10 (SPARC processor-based systems)
Note: You cannot use the HP-UX or Sun Solaris operating systems if you are running:
Note: Install the Oracle 9 client on the Actuate server, if you are using Oracle 10 as your
database platform.
Report server: The server where you install Actuate reporting software. Use this software to
create and manage your Maximo reports.
Hardware:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 10
• Sun Solaris SPARC V9
– The Actuate iServer with Maximo V6.2.1 does not support Sun Solaris V10.
Software requirements:
The program's specifications and specified operating environment information may be found in
documentation accompanying the program, if available, such as a README file, or other
information published by IBM, such as an announcement letter. Documentation and other
Program content may be supplied only in the English language.
Planning information
Software Maintenance is included with licenses purchased through Passport Advantage and
Passport Advantage Express. Product upgrades and technical support are provided by the
Software Maintenance offering as described in the Agreements. Product upgrades provide the
latest versions and releases to entitled software, and technical support provides voice and
electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial
period of Software Maintenance can be extended by the purchase of a renewal option, if
available.
Packaging:
IBM Maximo products:
Software Services
IBM Software Services has the breadth, depth, and reach to manage your services needs. You
can leverage the deep technical skills of our lab-based, software services team and the business
consulting, project management, and infrastructure expertise of our IBM Global Services team.
Also, we extend our IBM Software Services reach through IBM Business Partners to provide an
extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital,
industry insight, and technology leadership to support a wide range of critical business needs.
IBM Services has the breadth, depth, and reach to manage your services needs. Customers can
leverage the deep technical skills of our lab-based, software services team and the business
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 11
consulting, project management, and infrastructure expertise of our IBM Global Services team.
Also, we extend our IBM Software Services reach through IBM Business Partners to provide an
unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital,
industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a software services sales specialist,
visit
http://www.ibm.com/software/sw-services/
http://www.ibm.com/software/solutions/isv
To learn more about IBM Software Services or to contact a Software Services sales specialist,
visit
http://www.ibm.com/software/sw-services/
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 12
As a practice, the following are definitions and allowable actions concerning the copy of the
program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the
program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but
is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is
doing work. The customer must acquire a license or entitlements for this copy and there will
generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing.
It also could include other activities such as mirroring of transactions, updating of files,
synchronization of programs, data or other resources (for example, active linking with another
machine, program, database or other resource, and so on), or any activity or configurations that
would allow an active hot switch or other synchronized switch over between programs,
databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability
environment by using various techniques (for example, duplexing, mirroring of files, or
transactions, maintaining a heartbeat, active linking with another machine, program, database, or
other resource), the program is considered to be doing work in the hot situation and a license or
entitlement must be purchased.
Trade-up authorized user
The addition of a authorized user to an existing and entitled authorized user of the IBM Maximo
Asset Management product.
Trade-up limited use authorized user
The addition of a limited use authorized user to an existing and entitled limited use authorized
user of the IBM Maximo Asset Management product.
Product and licensing Web sites
A complete list of IBM Tivoli products is available at
http://www.ibm.com/software/tivoli
http://www.ibm.com/software/tivoli/products/licensing.html
Passport Advantage
Through the Passport Advantage Agreement, you may receive discounted pricing based on their
total volume of eligible products, across all IBM brands, acquired worldwide. The volume is
measured by determining the total Passport Advantage points value of the applicable
acquisitions. Passport Advantage points are only used for calculating the Entitled Passport
Advantage discount.
To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM
Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated
on a per-product basis.
Use the following two-step process to determine the total Passport Advantage points value:
1. Analyze your environment to determine the number of charge units for a product. The quantity
of each product's part numbers to be ordered is determine by that analysis.
2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the
same worldwide for a specific part number regardless of where the order is placed, is
assigned to each IBM Tivoli product part number. The Passport Advantage point value for the
applicable part number, multiplied by the quantity for that part number, will determine the
Passport Advantage points for that IBM Tivoli product part number. The sum of these
Passport Advantage points determines the Passport Advantage point value of the applicable
IBM Tivoli product authorizations which then may be aggregated with the point value of other
applicable Passport Advantage product acquisitions to determine the total Passport
Advantage points value.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 13
The discounted pricing available through Passport Advantage is expressed in the form of
Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is
assigned a minimum total Passport Advantage point value, which must be achieved, in order to
qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not
eligible for SVP discounting.
For additional information on Passport Advantage, refer to the following
http://www.ibm.com/software/passportadvantage
• License and Software Maintenance 12 Months — This is the product authorization with
maintenance to the first anniversary date.
• Annual Software Maintenance Renewal — This is the maintenance renewal for one
anniversary that applies when a customer renews their existing coverage period prior to the
anniversary date at which it expires.
• Software Maintenance Reinstatement 12 months — This is for customers who have allowed
their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
• Media packs — These are the physical media, such as CD-ROMs, that deliver the product's
code.
• Documentation packs — These contain printed documentation such as the User's Guide and
Release Notes.
http://www.ibm.com/software/passportadvantage
Pricing examples
IBM Maximo Asset Management V6.2.1 contains the following orderable components:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 14
Pricing metric environment required
If a customer has 100 limited use authorized users for IBM Maximo Asset Management, the
following licensing scheme applies:
Limited use
Authorized user 100 100
If a customer has 100 authorized users and 50 limited use authorized users for IBM Maximo
Asset Management, the following licensing scheme applies:
Limited use
Authorized user 50 50
IBM Maximo Asset Management Self Service Requestor and IBM Maximo Asset Management
Desktop Requisition are licensed per authorized user. For IBM Maximo Asset Management Self
Service Requestor and IBM Maximo Asset Management Desktop Requisition, a customer must
purchase additional entitlements above those purchased for Maximo Asset Management. If a
customer purchases 100 license entitlements for Maximo Asset Management per authorized
user or limited use authorized user, then the customer is entitled to up to 100 authorized user
licenses for IBM Maximo Asset Management Self Service Requestor and IBM Maximo Asset
Management Desktop Requisition each at no additional charge. However, in this scenario, if a
customer has 150 authorized users for IBM Maximo Asset Management Self Service Requestor
and IBM Maximo Asset Management Desktop Requisition each, the following licensing scheme
applies:
Additional
User user
quantity in License license
Orderable customer entitlements Users entitlements
component environment purchased entitled required
IBM Maximo for Nuclear Power V6.3.0 contains the following orderable components:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 15
Quantity in License
customer entitlements
Pricing metric environment required
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Nuclear Power authorized users, the following licensing scheme
applies (note that Maximo Asset Management licenses are surrendered in exchange for new
Maximo for Nuclear Power licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Nuclear Power authorized users, the following
licensing scheme applies (note that Maximo Asset Management licenses are surrendered in
exchange for new Maximo for Nuclear Power licenses):
IBM Maximo for Nuclear Power Add-On is licensed per authorized user. A customer may license
this product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo
Industry Solutions are:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 16
• IBM Maximo for Life Sciences V6.4.0
• IBM Maximo for Government V6.1
For example, if a customer with 100 authorized users of IBM Maximo for Oil and Gas wishes to
add on 100 authorized users of IBM Maximo for Nuclear Power Add-On, the following licensing
scheme applies:
IBM Maximo for Oil and Gas V6.3.0 contains the following orderable components:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Oil and Gas authorized users, the following licensing scheme
applies (note that Maximo Asset Management licenses are surrendered in exchange for new
Maximo for Oil and Gas licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Oil and Gas authorized users, the following licensing
scheme applies (note that Maximo Asset Management licenses are surrendered in exchange for
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 17
new Maximo for Oil and Gas licenses):
IBM Maximo for Oil and Gas Add-On is licensed per authorized user. A customer may license
this product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo
Industry Solutions are:
IBM Maximo for Transportation V6.3.0 contains the following orderable components:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 18
Quantity in License
customer entitlements
Pricing metric environment required
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Transportation authorized users, the following licensing scheme
applies (note that Maximo Asset Management licenses are surrendered in exchange for new
Maximo for Transportation licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Transportation authorized users, the following
licensing scheme applies (note that Maximo Asset Management licenses are surrendered in
exchange for new Maximo for Transportation licenses):
IBM Maximo for Transportation Add-On is licensed per authorized user. A customer may license
this product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo
Industry Solutions are:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 19
For example, if a customer with 100 authorized users of IBM Maximo for Oil and Gas wishes to
add on 100 authorized users of IBM Maximo for Transportation Add-On, the following licensing
scheme applies:
IBM Maximo for Utilities V6.3.0 contains the following orderable components:
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Utilities authorized users, the following licensing scheme applies
(note that Maximo Asset Management licenses are surrendered in exchange for new Maximo for
Utilities licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Utilities authorized users, the following licensing
scheme applies (note that Maximo Asset Management licenses are surrendered in exchange for
new Maximo for Utilities licenses):
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 20
Maximo Asset NA 100 0 0
Management
Limited Use
Authorized
user
User Trade Up
Maximo for 100 0 0 100
Utilities
Authorized
user
IBM Maximo for Utilities Add-On is licensed per authorized user. A customer may license this
product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo Industry
Solutions are:
IBM Maximo for Life Sciences V6.4.0 contains the following orderable components:
Quantity in License
customer entitlements
Pricing metric environment required
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 21
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Life Sciences authorized users, the following licensing scheme
applies (note that Maximo Asset Management licenses are surrendered in exchange for new
Maximo for Life Sciences licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Life Sciences authorized users, the following licensing
scheme applies (note that Maximo Asset Management licenses are surrendered in exchange for
new Maximo for Life Sciences licenses):
IBM Maximo for Life Sciences Add-On is licensed per authorized user. A customer may license
this product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo
Industry Solutions are:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 22
component quantity in entitlements entitlements entitled
customer previously to be
environment purchased purchased
IBM Maximo for Government V6.1 contains the following orderable components:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer already owns 100 authorized users of IBM Maximo Asset Management and wishes
to trade up to IBM Maximo for Government authorized users, the following licensing scheme
applies (note that Maximo Asset Management licenses are surrendered in exchange for new
Maximo for Government licenses):
If a customer already owns 100 limited use authorized users of IBM Maximo Asset Management
and wishes to trade up to IBM Maximo for Government authorized users, the following licensing
scheme applies (note that Maximo Asset Management licenses are surrendered in exchange for
new Maximo for Government licenses):
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 23
user
IBM Maximo for Government Add-On is licensed per authorized user. A customer may license
this product if they are already a user of an IBM Maximo Industry Solution. The IBM Maximo
Industry Solutions are:
The pricing example below should be used to determine required license entitlements for the
following distributed products:
The pricing example below should be used to determine required license entitlements for the
following distributed products:
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 24
• IBM Maximo Mobile Work Manager V6.5
• IBM Maximo SLA Manager V6.2.1
The products referenced above are licensed per authorized user and concurrent user. The
concurrent user option may not be used in conjunction with an IBM Maximo Asset Management
license. A customer may purchase under one or both licenses models. If a customer has 100
authorized users, the following licensing scheme applies:
License
Quantity in customer entitlements
Pricing metric environment required
If a customer has 100 concurrent users, the following licensing scheme applies:
License
Quantity in customer entitlements
Pricing metric environment required
If a customer has 100 authorized users and 50 concurrent users, the following licensing scheme
applies:
License
Quantity in customer entitlements
Pricing metric environment required
License
Quantity in customer entitlements
Pricing metric environment required
License
Quantity in customer entitlements
Pricing metric environment required
Alternatively, if a customer is managing 2,000 assets using IBM Maximo Asset Configuration
Manager, the following licensing scheme may apply:
License
Quantity in customer entitlements
Pricing metric environment required
Contact your IBM representative for more information on whether you should use the per
authorized user or per asset license model.
IBM Maximo Compliance Assistance Documentation V6.2.1
IBM Maximo Compliance Assistance Documentation is licensed per install. If a customer has
installed two instances of IBM Maximo Compliance Assistance Documentation, the following
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 25
licensing scheme applies:
License
Quantity in customer entitlements
Pricing metric environment required
Install 2 2
Quantity in License
customer entitlements
Pricing metric environment required
If a customer has 100 limited use authorized users for one of the above referenced orderable
components, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
Limited use
Authorized user 100 100
If a customer has 100 authorized users, and 50 limited use authorized users, for one of the
above referenced orderable components, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 26
Limited use
Authorized user 50 50
The following orderable components are licensed per authorized user, limited use authorized
user, and concurrent user:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer has 100 limited use authorized users for one of the above referenced orderable
components, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
Limited use
Authorized user 100 100
If a customer has 100 concurrent users for one of the above referenced orderable components,
the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer has 100 authorized users, 50 limited use authorized users, and 50 concurrent
users for one of the above referenced orderable components, the following licensing scheme
applies:
Quantity in License
customer entitlements
Pricing metric environment required
Quantity in License
customer entitlements
Pricing metric environment required
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 27
Maximo Contract and Procurement Manager for Service Providers is licensed per authorized
user and concurrent user. A customer has the choice between the metrics and may purchase
under one or both models. If a customer has 100 authorized users for Maximo Contract and
Procurement Manager for Service Providers, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer has 100 concurrent users for Maximo Contract and Procurement Manager for
Service Providers, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
If a customer has 100 authorized users and 50 concurrent users for Maximo Contract and
Procurement Manager for Service Providers, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
Maximo for Internal Service Providers is licensed per authorized user and per install.
If a customer has 100 authorized users and one install of the server component for Maximo for
Internal Service Providers, the following licensing scheme applies:
Quantity in License
customer entitlements
Pricing metric environment required
Ordering information
These products are available via Passport Advantage. It is not available as shrinkwrap.
Product group: Enterprise Asset Management®
Product category: Maximo Asset Management
Program Program
number VRM name
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 28
5724-U35 6.4 IBM Maximo Mobile Work Manager
5724-U35 6.5 IBM Maximo Mobile Work Manager
5724-U36 6.3 IBM Maximo Spatial Asset Management
5724-U37 6.2.1 IBM Maximo SLA Manager
Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is
based upon the quantity of a specific designated measurement used for a given program. Each
program has a designated measurement. The most commonly used designated measurement is
a processor core. However, for select programs, there are other designated measurements such
as users or resources which may include servers, client devices, and messages. The number of
Value Unit entitlements required for a program depends on how the program is deployed in your
environment and must be obtained from a Value Unit table. You must obtain a PoE for the
calculated number of Value Unit entitlements for your implementation. The Value Unit
entitlements are specific to a program and may not be exchanged, interchanged, or aggregated
with Value Unit entitlements of another program.
Passport Advantage trade up
Below is a list of precursor products for which you must have already acquired a license, in order
to be eligible to acquire equivalent licenses using trade-up part numbers.
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Life Sciences.
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Nuclear Power.
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Oil and Gas.
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Transportation.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 29
Authorized User
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Utilities.
An IBM Maximo Asset Management license must have already been acquired to allow for trade
up to IBM Maximo for Government.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 30
Requisitioner V6.2.1 Media Pack
Multilingual, Multiplatform
IBM Maximo for Oil and Gas V6.3 Media Pack BJ0MGEN
English, Multiplatform
IBM Maximo for Transportation
Entitled maintenance offerings SUB ID
description number
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 31
IBM Maximo for Government
Media pack description Part number
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 32
IBM Maximo Compliance Assistance Documentation
Media pack description Part number
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 33
IBM Maximo SLA Manager
Entitled maintenance offerings SUB ID
description number
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 34
description number
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 35
Providers Media pack description Part number
New licensees
Orders for new licenses will be accepted now. Shipment will begin on the planned availability
date.
Basic license
Ordering information for Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance
renewals, which can simplify management and budgeting for eligible new versions and releases
(and related technical support) for your covered products. The anniversary date, established at
the start of your Passport Advantage Agreement, will remain unchanged while your Passport
Advantage Agreement remains in effect. New software purchases will initially include twelve full
months of maintenance coverage. Maintenance in the second year (the first year of renewal) can
be prorated to be coterminous with your common anniversary date. Thereafter, all Software
Maintenance will renew at the common anniversary date and include twelve full months of
maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software
Maintenance Handbook for specific terms relating to, and a more complete description of,
technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is as
indicated in the pricing definitions and examples.
To order for Passport Advantage, specify the desired product, part number, and quantity desired.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 36
License part numbers IBM Maximo Asset Management (5724-U18)
License part numbers IBM Maximo Asset Management Self Service Requestor (5724-U18)
License part numbers IBM Maximo Asset Management Desktop Requisitioner (5724-U18)
License part numbers for IBM Maximo for Nuclear Power (5724-U19)
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 37
Maximo for Nuclear Power Add On Authorized User D03V2LL
SW S&S REINSTATE 12 MO
License part numbers for IBM Maximo for Oil and Gas (5724-U20)
MAM Lmt Auth Usr to Max Oil Gas Auth User TRDUP D03WILL
LIC+SW S&S 12 MO
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 38
TRDUP LIC+SW S&S 12 MO
License part numbers for IBM Maximo for Life Sciences (5724-U23)
MAM Lmt Auth Usr to Max Life Sciences Auth User D03VBLL
TRDUP LIC+SW S&S 12 MO
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 39
Maximo Asset Management Service Provider Auth D03Z5LL
Usr LIC+SW S&S 12 MO
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 40
Usr LIC+SW S&S 12 MO
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 41
Maximo Oil and Gas Service Providers Auth E04RPLL
User ANNUAL SW S&S RNWL
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 42
Maximo Contract Proc Mgr Srvc Providers Concu D03ZTLL
User LIC+SW S&S 12 MO
License part numbers for IBM Maximo Adapter for Microsoft Project (5724-U26)
License part numbers for IBM Maximo Adapter for Primavera Project (5724-U27)
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 43
Maximo Adapter for Primavera Authorized User D03WSLL
LIC+SW S&S 12 MO
License Part Numbers for IBM Maximo Asset Configuration Manager (5724-U28)
License part numbers for IBM Maximo Change and Corrective Action Manager (5724-U30)
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 44
Maximo Field Control Authorized User LIC+SW D03X2LL
S&S 12 MO
New part numbers for IBM Maximo Mobile Inventory Manager (5724-U34)
License part numbers for IBM Maximo Mobile Work Manager (5724-U35)
License part numbers for 5724-U36 IBM Maximo Spatial Asset Management (5724-U36)
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 45
SW S&S RNWL
To order a media pack for Passport Advantage, specify the part number in the desired quantity
from the following table:
IBM Maximo for Oil and Gas V6.3 Media Pack BJ0MGEN
English, Multiplatform
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 46
IBM Maximo for Transportation V6.3 BJ0NBML
Multilingual, Multiplatform
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 47
IBM Maximo Mobile Inventory Manager V6.5 BJ0PCEN
Media Pack English, Multilingual
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 48
Providers Media pack description Part number
The following products are also available via download from Passport Advantage.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 49
• IBM Maximo SLA Manager
• IBM Maximo Field Control
The information provided in this announcement letter is for reference and convenience purposes
only. The terms and conditions that govern any transaction with IBM are contained in the
applicable contract documents such as the IBM International Program License Agreement, IBM
International Passport Advantage Agreement, and the IBM Agreement for Acquisition of
Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing: IBM International Program License Agreement including the License Information
document and PoE govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license
only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software
Subscription and Technical Support.
License Information form number: All IBM Maximo Asset Management V6.x products, except
IBM Maximo Service Providers, need to use licensed information document number
L-JDET-7CLJ8U.
Maximo for Service Providers V6.1 needs to use license information document number
L-KWRT-7CSTCU or L-KWRT-7D24BM for the Internal Service Providers component of the
product.
The program's License Information will be available for review on the IBM Software License
Agreement Web site
http://www.ibm.com/software/sla/sladb.nsf
Limited warranty: IBM warrants that when the program is used in the specified operating
environment, it will conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation of the
program or that IBM will correct all program defects. You are responsible for the results obtained
from the use of the program.
IBM provides you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge. For further
information, consult the IBM Software Support Handbook found at
http://techsupport.services.ibm.com/guides/handbook.html
IBM will maintain this information for at least one year after the original licensee acquires the
program (warranty period).
Program technical support: Technical support of a program product will be available for a
minimum of three years from the general availability date, as long as your Software Maintenance
is in effect. This technical support allows you to obtain assistance (via telephone or electronic
means) from IBM for product-specific, task-oriented questions regarding the installation and
operation of the program product. Software Maintenance also provides you with access to
updates, releases, and versions of the program. You will be notified, via announcement letter, of
discontinuance of support with 12 months' notice. If you require additional technical support from
IBM, including an extension of support beyond the discontinuance date, contact your IBM
representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your
invoice date you return the program and its PoE to the party from whom you obtained it. If you
downloaded the program, you may contact the party from whom you acquired it for instructions
on how to obtain the refund.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 50
For clarification, note that (1) for programs acquired under the IBM International Passport
Advantage offering, this term applies only to your first acquisition of the program and (2) for
programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software
offerings, this term does not apply since these offerings apply to programs already acquired and
in use by you.
Authorization for use on home/portable computer: You may not copy and use this program
on another computer without paying additional license fees.
Other terms
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
http://www.ibm.com/software/passportadvantage
http://www14.software.ibm.com/web
app/set2/sas/f/handbook/home.html
Software Maintenance does not include assistance for the design and development of
applications, your use of programs in other than their specified operating environment, or failures
caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM
International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
http://www.ibm.com/software/passportadvantage
IBM has transformed its delivery of hardware and software support services to help you achieve
higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive,
no-additional-charge enhancement to the service and support available for IBM servers. These
services are designed to provide the opportunity for greater system availability with faster
problem resolution and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services Agent.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 51
The Electronic Services news page is a single Internet entry point that replaces the multiple entry
points traditionally used to access IBM Internet services and support. The news page enables
you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your
questions or diagnose problems. Installation and use of IBM Electronic Service Agent for
problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Prices
Passport Advantage
For Passport Advantage and charges, contact your IBM representative or your authorized IBM
Business Partner. Additional information is also available at
http://www.ibm.com/software/passportadvantage
https://www.ibm.com/software/howt
obuy/passportadvantage/paoreseller
Order now
To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the
mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
System i and Electronic Service Agent are trademarks of International Business Machines Corporation in
the United States or other countries or both.
Tivoli, Passport Advantage, WebSphere, AIX, DB2, DB2 Universal Database, Enterprise Asset
Management, and PartnerWorld are registered trademarks of International Business Machines
Corporation in the United States or other countries or both.
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 52
Pentium and Intel are registered trademarks of Intel Corporation.
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
This announcement is provided for your information only. For additional information, contact your IBM representative, call
800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com
IBM United States Announcement 208-100 IBM is a registered trademark of International Business Machines Corporation 53