The ISO standard requires a minimum of six quality procedures, a quality manual and aquality policy. You’ll probably want to have more procedures which are necessary tooperate your specific business, but only six are mandatory.The six required procedures are:1. Control of documents2. Control of records3. Internal audit4. Control of nonconforming product or service5. Corrective actions6. Preventive actionsYou might want to document other procedures, such as how to approve vendors, how toprocess sales orders, shipping and receiving inspection, things like that. But that’soptional.Also optional are work instructions. Work instructions might be procedures on how tooperate machinery, how to mix chemicals for a certain process, how to process apurchase order, or anything else you feel is important enough to document. You want tomake sure everyone is doing things the way you want them to be done. Documentedprocedures also make it easier to train future employees.ISO 9001:2008 is intended to be generic and therefore applicable to all organizations,regardless of type, size and product category. However, not all requirements in theStandard will necessarily be relevant to all organizations. Under certain circumstances, anorganization may exclude some specific requirements, such as Product Realisation.This document is to be used as a template in developing or upgrading your ISO9001:2008 Quality Management System. Review the text in the quality manual, qualitypolicy, procedures and forms; replace the text to match your quality system requirements.At a minimum, the blue text should be replaced with your information.Your Company indicates that you should use your Company’s name in that location.Various guidance paragraphs are provided within this document and should be deleted asthe Quality Manual is compiled.To aid in the navigation of this document; the headings in the contents page arehyperlinked to the relevant sections. Further to this, it is suggested that you choose ‘view’from the main menu and then ‘document map’, the section headings are now displayedas bookmarks on the left hand side.It is also useful to display the text boundaries of each page, choose ‘tools’ then ‘options’,click the ‘view’ tab, select ‘text boundaries’.
[Insert document No. here]Approved: Page 2 of 37www.iso-9001-checklist.co.uk