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Published by: ImprovingSupport on Oct 30, 2010
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Circuit Rider Project
March 2007
Thank you to all of the participating organisations and the Project Advisory Group for
taking the time to participate in the evaluation and for providing us with your opinions and
views on the Project.
Thanks also to Ian, Sarah and Bijal from the Circuit Rider Project team for all of your time.
Participating organisations
Advisory Centre for Education
Age Concern Hounslow
Age Concern Lewisham
Arachne Greek Cypriot Women’s Group
Black and Ethnic Minority Community Care Forum
CARIS Haringey
Disability Action in the Borough of Barnet
Disability Advice Service Lambeth
Disability Law Service
Environmental Law Foundation
Iranian Association
New Avenues Youth and Community Project
Nubian Life
Southwark Diocesan Welcare
Victim Support Wandsworth
Women’s Environmental Network
Written by: David Garner, ADP Consultancy
Case Studies by: Ian Runeckles, Lasa
Design: Meg Palmer,Third Column
© ADP Consultancy 2007
ADP Consultancy
Finsbury Business Centre
40 Bowling Green Lane
The Circuit Rider Project
The Lasa Circuit Rider Project was set up in
May 2005 to support a number of voluntary and
community sector organisations to build their
ICT capacity. Lasa has worked for a number of
years using the circuit rider model to help
organisations access support on ICT that is
flexible and affordable.
Circuit rider is an umbrella term for ICT
professionals working primarily in the voluntary
and community sector. Circuit riders offer a range
of skills including strategic development, technical
support, training and action planning.
The Project delivered a number of support
function to assist participating organisations to:
Address specific ICT issues;
Develop ICT strategies;
Increase awareness of ICT costs and funding
Work together to share information and
experiences; and
Increase knowledge and awareness of ICT.
The Lasa Circuit Rider Project team commissioned
ADP Consultancy (ADP) to carry out an
independent evaluation of the project in order to:
Measure the distance travelled for participating
organisations in relation to the key elements
of the project;
Demonstrate to funders the need to invest in
IT support for small voluntary and community
organisations; and
Identify future development opportunities for
the use of the circuit rider model in working
with organisations from the voluntary and
community sector.
The evaluation was based on a series of
interviews with key contacts from the participating
voluntary and community sector organisations, the
Project Team and Project Advisory Group.
Key findings
The evaluation has identified a number of key
findings that demonstrate that the Project has
been extremely successful in providing a range of
support functions to participating organisations.
These include:
Organisations participating in the Project
made substantial progress in addressing
specific ICT issues, such as upgrading old
equipment, developing policies and improving
networks and databases, which tend to
improve their organisational effectiveness;
General awareness and knowledge of ICT
has increased amongst organisational staff
involved in the Project, with those staff most
involved in the Project much more able to
identify their organisation’s current and future
ICT support needs;
A substantial increase in the awareness within
organisations of the need to budget for ICT
and include the costs of ICT in funding
The provision of support functions, such as
technical support, telephone and email
support, training and information resources
are vital to support smaller voluntary and
community organisations develop their
ICT capacity;
The development of ICT strategies within
participating organisations is hampered by a
general lack of understanding of the need for
longer term planning, the need to address
immediate ICT issues and competing priorities
for limited time and resources;
Circuit Rider Project evaluation
Executive Summary

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