Professional Documents
Culture Documents
46
The CIA’s In-Q-Tel Model
OPINION
DISCLAIMER
The views represented in this article are those of the author and do not reflect the official policy or
position of the Department of the Navy, the Department of Defense, or the Federal Government.
47
Acquisition Review Quarterly — Winter 2003
I
n 1998, senior officials in the Central hybrid model that incorporated aspects
Intelligence Agency (CIA) began to of private sector venture capital firms
realize that there was a significant in- and government technology procure-
formation technology (IT) gap between ment models. The purely government
the Agency, which continued to leverage models were rejected for several rea-
off of past accomplishments, and the private sons — the most significant reason be-
sector, which was transforming its enter- ing that the working group was not con-
prises through the use of cutting-edge vinced that a government organization
technologies. The CIA leadership deter- could react with lightning speed to
mined that in order to regain the lead in changes in the dynamic commercial IT
technology the Agency experienced in the environment (BENS, 2001).
1950s and 1960s during the development At the request of the CIA, Norman
of the U-2, SR-71, and CORONA recon- Augustine, former CEO of Lockheed-
naissance programs, it would need to esta- Martin, founded In-Q-Tel (originally
blish a vehicle to tap into private sector named Peleus, Inc. and then In-Q-It) as a
advances in information technology private sector corporation in February
(Yannuzzi, 2000). In May 1998, George 1999. It remains a nonprofit, non-stock
Tenet, the Director of Central Intelligence corporation, incorporated in the state of
(DCI), announced in his “Strategic Direc- Delaware and exempt from federal income
tion” initiative: taxation under section 501(c)(3) of the
Internal Revenue Code. In-Q-Tel’s Certi-
Beginning with the critical field ficate of Incorporation dated 16 February
of IT, we will pursue this [new] 1999, states that its purpose is to:
approach through the creation of
an external nonprofit enterprise • Perform and promote research and
designed to be electronically con- related scientific endeavors in the field
nected to leading research of IT;
throughout the country. This new
entity will speed insertion of ma- • Foster collaborative arrangements that
ture technologies, support rapid make private sector IT expertise more
development of mission-critical readily accessible to agencies of the
applications, and enhance our United States; and
ability to attract the skills and
expertise vital to our success. • Foster the development of IT that will
(Business Executives for National benefit the public, private, and aca-
Security [BENS], 2001, p. 5)1 demic sectors of the United States
(BENS, 2001).
A working group of senior CIA offi-
cials was chartered to develop and execute In-Q-Tel was designed to be flexible
the DCI’s concept. With the assistance of enough to allow for interface with all ele-
a consulting firm and a law firm, the work- ments of the IT community, the technol-
ing group analyzed several federal gov- ogy industry, and academia. Its mission,
ernment models before deciding on a as originally stated, was “to exploit and
48
The CIA’s In-Q-Tel Model
49
Acquisition Review Quarterly — Winter 2003
50
The CIA’s In-Q-Tel Model
Board of Trustees
Fuel
Innovative
R&D
In-Q-Tel
CIA Silicon Valley/
Academia
Strategic
Problems
QIC
Needs Technology/Solutions
Technology Infusion
This is a modified version of the diagram in the Army Science Board Venture Capital Panel Briefing,
Version 5.0, dated 7/25/01.
moves through step Qd, Deployment and and determines whether further funding
Agency Acquisition, with several review for prototype development or a pilot pro-
boards and required approvals along the gram with the Agency is appropriate. In-
way. Q-Tel actively advises the firms regard-
During the Agency Needs Definition ing commercialization of the products
phase, the CIA develops strategic goals throughout the process. The final phases
to pass to the QIC. Within the parameters of the process involve transitioning tech-
set by the strategic goals, the QIC surveys nology solutions, via the QIC, to the CIA
users across the CIA to define the IT Prob- for integration into mission-critical sys-
lem Set for the fiscal year. The QIC then tems. By the end of the process, an In-Q-
refines, prioritizes, and declassifies the Tel portfolio company will typically have
Problem Set for submission to In-Q-Tel. a product with commercial potential.
In-Q-Tel searches the commercial markets Problem Sets are generally broad
to “landscape the technological ‘spaces’ areas of interest. FY2001 Problem Sets
that it plans on engaging to meet the Prob- included secure mobile office capabili-
lem Sets” (BENS, 2001, p. A-1) and then ties, Web discovery techniques, ana-
invests in technologies from firms or lytic tools and techniques, Internet pri-
academia that will satisfy an Agency vacy technologies, and collection tech-
Problem Set and also be viable commercial nologies. Since September 11, 2001,
products. there has been a shift to technologies
Later in the process, In-Q-Tel tests the that enhance intelligence efforts sup-
technologies against the Agency’s porting the war on terrorism, accom-
needs, provides feedback to the firms, panied by a dramatic increase in the
51
Acquisition Review Quarterly — Winter 2003
number of proposals and business plans was created by the federal government,
submitted to In-Q-Tel. whose sole mission in life is to get big-
Historically, In-Q-Tel receives ap- ger and get more dollars from the fed-
proximately 600 business plans annu- eral government…I want this to be very
ally and provides funding to approxi- lean, very small, very quick-moving,
mately 10 technology with…people who don’t want to make
start-ups as a result. In it a career” (Loeb, 2000, p. A-15). In-
“Historically,
In-Q-Tel receives
FY2001, In-Q-Tel Q-Tel employees have diverse back-
approximately funded approximately grounds, but their experience is over-
600 business $30 million for pro- whelmingly from the commercial sec-
plans annually grams, pilots, and pro- tor. Many come from start-up compa-
and provides totypes. CEO Gilman nies, have worked for or consulted with
funding to Louie estimates that ap- the federal government, and have tech-
approximately proximately 80 percent nical or business/law backgrounds.
10 technology of the companies funded In-Q-Tel’s Web site (www.inqtel.com)
start-ups as a by In-Q-Tel in 2001 had stresses that the company is designed for
result.”
never done business agility, that employees who fill positions
with the federal govern- such as “Visionary Solutions Architect”
ment (Cortese, 2001). These firms include are expected to stay with the company
Mohomine, Intelliseek, Traction Soft- only three years before moving on, and
ware, Tacit Knowledge Systems, that only the best and brightest are cho-
MediaSnap, and Browse3D. Between sen to participate. The Web site de-
September and November 2001, In-Q-Tel scribes the in-house technical teams as
received over 600 business plans (ap- swat teams, the technologies In-Q-Tel
proximately the number of plans received invests in as frame-breaking, and states
during the previous year); a minimum of that if your technology rocks…we’d like
15 technology investments was antici- to talk to you. In-Q-Tel is clearly work-
pated in FY2002 (Kady, 2001). ing from a frame of reference that will
appeal to the firms it hopes to attract.
CORPORATE CULTURE In-Q-Tel’s success can also be attrib-
In-Q-Tel has achieved relative suc- uted to the fact that it has an office in Sili-
cess over the past three years. In part, con Valley and proactively reaches out to
this has been due to the company’s cul- firms with attractive technologies. In-Q-
ture, which is energetic and creative. Tel does not merely issue a request for
The current President and CEO, Gilman white papers and then wait for a response.
Louie, was previously a Silicon Valley The company receives proposals as a
entrepreneur, an executive at Hasbro result of its Venture Capital Outreach
Toys, and developer of computer program, from referrals, in response to
games. Louie believes that In-Q-Tel will newspaper and magazine articles, as well
fail if it falls into the trap of becoming a as through its public Web site. Finally,
government bureaucracy. Louie states, In-Q-Tel can offer firms technical advan-
“I do not want this organization to be tages that they cannot find elsewhere: a
just another research organization that rigorous technical review process, an
52
The CIA’s In-Q-Tel Model
opportunity to use the CIA as a test bed, not fully aware of In-Q-Tel’s capabili-
and the potential of partnering with and ties. The BENS report recommended
transitioning technologies to this “power that a more proactive QIC could re-
user” in the intelligence community. solve the majority of these interface
In their Report of the Independent problems. The BENS report also rec-
Panel on the CIA In-Q-Tel Venture, sub- ommended that In-Q-Tel not expand its
mitted to Congress in June 2001, the mission beyond the CIA until it has
Business Executives for National Secu- been judged a success in its current
rity (BENS) stated, “the In-Q-Tel busi- mission, possibly upon the expiration
ness model makes sense and its of its charter agreement in July 2004
progress to date is impressive for a two- (BENS, 2001).
year old venture… In-Q-Tel’s potential In response to the BENS report, the
advantage to the CIA outweighs the CIA has implemented several initia-
risk. In-Q-Tel should continue as the tives to streamline and expedite tech-
CIA’s entrepreneurial and innovative nology insertion into its IT architecture
venture facilitating the delivery of new and aggressively market In-Q-Tel’s ca-
technology to the CIA” (BENS, 2001, pabilities within the Agency (Director
p. v). of QIC and QIC Contracting Officer,
personal interview, February 21, 2002).
The QIC now informs users and stake-
PROBLEMS WITH THE IN-Q-TEL MODEL holders, early on, of promising tech-
nologies and solicits their input on the
The BENS report indicated, however, tailoring process. The newly consoli-
that there was room for improvement in dated Chief Information Officer (CIO)
the In-Q-Tel model, particularly regard- function at the Agency will also help
ing the relationship and communication coordinate and streamline the entire
between In-Q-Tel and the CIA and the process, from the generation of Prob-
implementation of new technology lem Sets to the final
within the CIA’s business processes. procurement of IT.
Most of the problems cited were a result Most notably, the “The QIC now
of inefficient government processes and DCI has established an informs users and
security challenges associated with in- independent solution stakeholders,
serting tested technologies into CIA sys- transfer fund specifically early on, of prom-
tems (software or hardware to be inserted earmarked for establish- ising technologies
and solicits their
must be approved by up to six review ing pilot programs, nor-
input on the
boards). Few problems were noted re- mally 12 to 18 months tailoring process.”
garding the actual functioning of In-Q- in duration, to imple-
Tel as a corporation, its relationship with ment new technologies
outside technology firms, or its ability within the Agency. A potential user is pro-
to attract and invest in new technologies. vided solution transfer funding to test a
The report did indicate, however, that promising technology in his system; the
due to ineffective marketing within the user is not required to deplete his own
CIA, key users and stakeholders were budget to support the pilot program.
53
Acquisition Review Quarterly — Winter 2003
54
The CIA’s In-Q-Tel Model
military products that incorporate the with high-tech firms. Although DARPA
technologies. DARPA establishes agree- plays a critical role within DoD, it does
ments with industry and educational in- not perform the same function for DoD
stitutions using FAR contracts as well as that In-Q-Tel performs for the CIA.
Section 845 prototyping agreements and FFRDCs are privately administered,
Other Transactions (primarily for consor- nonprofit organizations sponsored by the
tia arrangements). DARPA has had mixed government (DoD and civilian agencies),
success in attracting non-traditional firms with restrictions on their activities to pre-
to do government business. serve their independence and objectivity.
The DARPA Web site, last updated in FFRDCs work as strategic partners with a
June 2002, indicates that the majority of sponsoring government agency, as well
recent Section 845 prototyping agreements as with industry and educational institu-
were awarded to large traditional defense tions, to solve complex technical problems
contractors (The Defense Advanced Re- (BENS, 2001). FFRDCs are tied to
search Projects Agency [DARPA], 2002). government contracts, are part of the gov-
However, it is likely that small, commer- ernment culture, and tend to be too slow
cial firms may be second- or third-tier sub- and bureaucratic to react flexibly to the
contractors working under non-FAR dynamic environment that surrounds IT
agreements with the primes. Typically, (BENS, 2001). Historically, FFRDCs hire
universities lead the consortia under engineers to work in-house — they rarely
DARPA’s Other Transaction arrange- partner with non-traditional commercial
ments; however, it is also likely that small, firms. Although both In-Q-Tel and
high-tech firms participate on the teams. FFRDCs are nonprofit organizations
Clearly, DARPA and In-Q-Tel have sig- bound to the federal government through
nificantly different missions. DARPA’s role contractual arrange-
is to develop the very best technologies ments, they have radi-
“Historically,
to support future military requirements, cally different cultures FFRDCs hire
with possible commercial applications to and methods of doing engineers to work
follow. In contrast, In-Q-Tel’s focus is to business. in-house — they
tap existing or potential commercial tech- Government, univer- rarely partner
nologies that can be tested and used, in sity, and corporate labo- with non-
innovative and creative ways, to solve ratories generally work traditional
current IT problems within the Agency. on technical solutions commercial
In choosing technologies, commercial in-house. Often devel- firms.”
applications are key to In-Q-Tel, but not opment cycles are
necessarily to DARPA. Based on the pub- lengthy and costs are high. Laboratories
lished statistics, DARPA tends to contract provide new technologies to DoD in ac-
or establish agreements with traditional cordance with the terms of contracts,
defense firms or universities rather than grants, or cooperative agreements; how-
with small commercial firms; small com- ever, the mission of laboratories is gen-
mercial firms are potentially second- or erally different from In-Q-Tel’s mission
third-tier subcontractors. To date, In-Q- of partnering with commercial compa-
Tel’s commercial arrangements are solely nies to leverage off of existing private
55
Acquisition Review Quarterly — Winter 2003
sector research and development (BENS, was funded at $31 million in FY2000
2001). Most laboratories are more oriented (Office of the Secretary of Defense,
toward developing an in-house product 2002).
to satisfy a government requirement rather Both of these programs function like
than seeking a commercial solution. In-Q-Tel in that they encourage non-tra-
ditional firms and research institutions to
PROGRAMS THAT BRING provide new technologies to the federal
NEW TECHNOLOGIES TO DOD government. However, the SBIR and
The Small Business STTR programs require the issuance of
Innovative Research government contracts and the transfer and
“The high-tech Program funds funda- obligation of funds, a time-consuming,
firms are prima- mental research and rigid process at best. These government
rily attracted by development projects programs are not implemented with In-
the technical that support DoD re- Q-Tel’s speed and agility. In addition, In-
review performed Q-Tel searches out, funds, and tests only
quirements and also
by In-Q-Tel and technologies that have definite commer-
have potential in the
the prestige of cial applications; the high-tech firms
having the CIA commercial market-
place. The firms solic- partnering with In-Q-Tel are expected to
as a customer….”
ited by DoD are small make significant amounts of money on the
companies organized commercial market, much more than the
for profit that have a maximum of 500 limited amount of money that In-Q-Tel
employees. Awards are offered in two provides.
phases. Phase I awards are six months The high-tech firms are primarily at-
in duration and funded up to $100,000; tracted by the technical review performed
Phase II awards are two years in length, by In-Q-Tel and the prestige of having the
funded from $500,000 to $750,000, CIA as a customer, not the small amount
and result in fabrication of a prototype. of funding provided for research and de-
After Phase II, the firms must work in- velopment. This is not necessarily true of
dependently to market their products for the companies responding to the SBIR
production. A survey of the firms that solicitation, which may rely solely on gov-
were awarded contracts over the past ernment funding for their projects. Under
fiscal year reveals a mix of non- the SBIR and STTR programs, the pre-
traditional and DoD small businesses requisite for contract award is not com-
participate in the program. mercial viability; government interest rests
Congress established the Small Busi- primarily with the military application of
ness Technology Transfer Program in the technology.
1992 to fund cooperative research and
development projects involving small EFFECTIVENESS OF DOD’S ORGANIZATIONS,
businesses and research institutions. PROGRAMS, AND AUTHORITIES
The purpose of the program is to en- DoD has a number of tools — organi-
able research institutions to move their zations, programs, and authorities — that
technologies to the public and commer- have introduced new technologies into
cial sectors. The DoD STTR Program military systems with relative success.
56
The CIA’s In-Q-Tel Model
However, none of these approaches has Norman Augustine and other private
enabled DoD to leverage off of success- citizens formed In-Q-Tel with the under-
ful commercial technologies in the way standing that it would specifically sup-
that In-Q-Tel has worked for the CIA. port CIA activities. The legal basis for
In-Q-Tel represents a combination of its formation is the same as for any other
government and commercial structures. nonprofit corporation. The Agency then
Although it is an independent corpor- chartered and funded In-Q-Tel through
ation, it is contractually bound to the a government contract. The CIA’s con-
federal government much like the tracts with In-Q-Tel are based on the
FFRDC model and its strategic objectives FAR, although the Agency relied on Sec-
are intertwined with the strategic objec- tion 8 of the CIA Act of 1949 to waive
tives of its only customer. Unlike any certain provisions that otherwise would
purely DoD organization or program, have applied. The CIA believes that
though, it has a commercial culture and funding an organization like In-Q-Tel
extended reach into the commercial com- using 10 U.S.C. 2371 authority would
munity. No DoD organization, program, allow even more flexibility, since under
or contracting authority fills the unique Other Transactions, most FAR regula-
niche filled by In-Q-Tel. The addition of tions are optional, intellectual property
a “venture catalyst” firm to the current provisions can be crafted, and most pro-
DoD structures would provide one more curement-specific statutes are waived. It
effective tool to enable the military to appears that there are no statutes or regu-
move into the information age. lations that would prevent DoD from es-
tablishing an In-Q-Tel
type arrangement.
ESTABLISHING A “VENTURE CATALYST” According to the “No DoD
FIRM FOR DOD BENS report, total organization,
General and Adminis- program, or
contracting
When assessing the feasibility of es- trative costs for In-Q-
authority fills
tablishing an entity based on the In-Q- Tel were approximately the unique niche
Tel model, DoD must consider whether $12.6 million for the filled by
its establishment would conflict with any first year, including In-Q-Tel.”
statutes or regulations, the cost of estab- start-up costs of ap-
lishing a similar firm, and the organiza- proximately $2.5 mil-
tional buy-in that would be required for lion, and annual recurring costs, includ-
success. Based on advice from internal ing salaries for employees and compen-
attorneys, as well as an independent law sation for Board Members of approxi-
firm, the CIA made the determination that mately $10.1 million (BENS, 2001). In
In-Q-Tel lawfully could be formed, char- order to establish an In-Q-Tel-like en-
tered, and funded with no special legisla- tity, DoD would need approximately
tion other than the appropriation of funds $13 million for start-up and adminis-
(Director of QIC and QIC Contracting trative expenses as well as additional
Officer, personal interview, February 21, funding for mission delivery (programs,
2002). prototypes, etc.), equity investments,
57
Acquisition Review Quarterly — Winter 2003
and miscellaneous items. Total CIA Board of Directors who have exper-
funding for In-Q-Tel was $28.7 million tise in the technology areas.
in FY99, $37.27 million in FY00, and
$33 million in FY01 (BENS, 2001). • Remember that a company like In-
QIC and In-Q-Tel employees pro- Q-Tel has a high overhead and is
vided the following “lessons learned” human- capital intensive, because of
that might be valuable to a government the cadre of engineers who test tech-
agency:7 nologies. If the technology is less
complex, the overhead may be re-
• Establishing a business and opera- duced.
tional relationship with a firm like In-
Q-Tel is not easy. You need support • Once a decision is made to establish
from the Head of the Agency down a company like In-Q-Tel, commit-
the chain of command. Everyone ment and patience is necessary.
needs to be committed to success.
In order to manage risk, avoid pitfalls,
• You need the ability to think outside and benefit from lessons learned, an
the box and manage rather than organization choosing to establish an
avoid risk. entity similar to In-Q-Tel should consider
consulting with (or even employing)
• Initially, you must start with a well- experienced CIA and In-Q-Tel personnel
defined, bounded set of technologies to establish a business plan geared toward
to go after. You can always expand success.
the Problem Set to incorporate new
technologies later.
RECOMMENDATION
“You need the • Your organiza-
ability to think tion may need a culture Establishing a “venture catalyst firm”
outside the box change — if you are would greatly benefit DoD by providing
and manage going to insert new a new approach to developing and insert-
rather than technologies from the ing commercial technologies into military
avoid risk.” outside, the idea that systems. As an addition to rather than a
“if it isn’t developed replacement for existing programs and
in-house it isn’t good” authorities, this model would enhance
must change. DoD’s ability to attract and tailor new
technologies to provide innovative solu-
• When starting to work with this type tions; establish an efficient, flexible
of firm, limit your technologies. At conduit for contracting with cutting-
first, pick a well-defined technology edge firms; enable DoD to leverage off
that is somewhat easier to transfer to of the commercial sector technologies
ensure success. Once you pick the that might not be available within the
technology, pick members for the limitations of the federal acquisition
58
The CIA’s In-Q-Tel Model
system and with federal funding alone; an arrangement similar to the arrange-
and further encourage development of ment between the CIA and In-Q-Tel. The
dual use technologies. stumbling block is whether or not DoD
This model applies not only to IT, but has the ability to transform its culture to
also to other commercial technologies that accommodate the innovation, risk, and
support the DoD mission. There are no flexibility that must accompany this new
readily apparent legal or financial barri- approach to technology insertion if it is
ers, provided that funds are appropriated, to succeed.8
that would prevent DoD from establishing
59
Acquisition Review Quarterly — Winter 2003
ENDNOTES
1. In January 2001, the BENS estab- 6. The eight steps of the “Q” Process,
lished and supported an independent although all are not addressed in this
panel to assess In-Q-Tel’s strategy, paper, are as follows:
structure, processes, technologies, Q0 Agency Needs Definition
and legal foundation. This assess- Q1 Portfolio Management
ment was required by a Congres- Q 2 Contracting
sionally Directed Action in FY2000 Q 3 Contract Definition and Demo
Conference Committee markup lan- Q 4 Prototype and Test
guage, to perform “an independent Qp QIC/IQT Piloting
cost versus benefits assessment” of Qb End-User Piloting
CIA’s In-Q-Tel venture. The panel’s Qd Deployment and Agency
report was submitted in June 2001 Acquisition (BENS, Appendix
(BENS, page iii). A).
60
The CIA’s In-Q-Tel Model
REFERENCES
Business Executives for National Secu- Kady, M. II. (2001, November 19). Top-
rity (BENS). (2001, June). Report secret, well-funded: In-Q-Tel’s
of the independent panel on the $100 million venture fund docu-
CIA’s In-Q-Tel venture, pp. iii, v, 5, ments sharp increase in new busi-
6, 8, 13, 15, 38, 46–48. ness plans for the CIA. Washington
Business Journal. Retrieved Janu-
Cortese, A. (2001, December 30). Sud- ary 27, 2003 from http://
denly Uncle Sam wants to bankroll washington.bizjournals.com/
your company. The New York Times, washington/stories/2001/11/19/
p. B1. story5.html
Defense Advanced Research Projects Loeb, V. (2000, March 1). Silicon Valley
Agency (DARPA). (2002). Material veteran tries a venture at CIA: Fund
retrieved June 30, 2002 from www. aims to keep Agency on top of high
arpa.mil/cmo/Java/Prototype.html tech. The Washington Post, p. A15.
61