Salesforce.com:Winter '11
Salesforce.com Winter '11 Release Notes
Last updated:October 23, 2010
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Table of Contents
Summary of Winter '11 Features and Impact on Salesforce.com Users................................................................................................3Chatter the Collaboration Cloud Enhancements......................................................................................................................3Sales Cloud Enhancements.......................................................................................................................................................4Service Cloud Enhancements....................................................................................................................................................5Force.com Cloud Apps Enhancements.....................................................................................................................................8Help and Training Enhancements...........................................................................................................................................11
Chatter Search.........................................................................................................................................................................12Files Tab..................................................................................................................................................................................13Chatter Central: Chatter Tab..................................................................................................................................................21Chatter Feeds Enhancements..................................................................................................................................................23Chatter Groups Enhancements...............................................................................................................................................26Chatter Pro
les Enhancements...............................................................................................................................................27Chatter Email Digests.............................................................................................................................................................28Additional Chatter Enhancements..........................................................................................................................................28
Generally Available..........................................................................................................................31Quote Templates
Generally Available..................................................................................................................................69Additional Sales Cloud Enhancements...................................................................................................................................73
Service Cloud Console............................................................................................................................................................75Computer-Telephony Integration (CTI) 3.0: Service Cloud Console Integration..................................................................87Salesforce Knowledge Enhancements.....................................................................................................................................90Additional Service Cloud Enhancements................................................................................................................................91
New User Interface Header.....................................................................................................................................................96Global Search..........................................................................................................................................................................97Analytics Enhancements.......................................................................................................................................................100Force.com Flex Framework
Generally Available................................................................................................................109Visual Process Manager
Pilot.............................................................................................................................................109Force.com Apex Code Enhancements...................................................................................................................................113Visualforce Enhancements....................................................................................................................................................115 Web Services API Enhancements.........................................................................................................................................117Bulk API Enhancements.......................................................................................................................................................120Force.com Development as a Service....................................................................................................................................120Sandbox Enhancements........................................................................................................................................................121
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