From: Management

To: Northwest Area Sales Staff

RE: New Monthly Reporting System

We’d like to quickly go over some of the changes in the new monthly sales reporting
system that we discussed at Monday’s special meeting. First of all, we'd once again like to
stress that this new system will save you a lot of time when reporting future sales. We
understand that you have concerns about the amount of time that will be initially required
for inputting your client data. Despite this initial effort, we are confident that you will all
soon enjoy the benefits of this new system.

Here is a look at the procedure you will need to follow to complete your area's client list:

1. Log on to the company web site at http://www.picklesandmore.com

2. Enter your user ID and password. These will be issued next week.
3. Once you have logged on, click on "New Client".
4. Enter the appropriate client information.
5. Repeat steps 3 and 4 until you have entered all of your clients.
6. Once this information has been entered, select "Place Order".
7. Choose the client from the drop down list "Clients".
8. Choose the products from the drop down list "Products".
9. Choose the shipping specifications from the drop down list "Shipping".
10. Click on the "Process Order" button.

As you can see, once you have entered the appropriate client information, processing
orders will require NO paperwork on your part.

Thank you all for your help in putting this new system into place.

Best regards,

Management
MemoTo: Heady the Head Honcho, Andy Adler

From: Darcy Darko

Date: June 15, 2006

Re: Update on the T-12 Phase Three testing

As we enter Phase Four of the T-12 testing, I wanted to provide a progress overview of the
Phase Three testing.

The body of the memo might include two-four paragraphs outlining the purpose of the
memo. If this is a longer memo, each paragraph will have a subhead to help guide the
reader through the document.

Finally, the writer includes a summary paragraph, which features bullets highlighting the
main points of each previous paragraph, and concludes the memo with a stated action
required by the reader or writer.

A quick note about the use of "memo" vs. "memorandum:" it doesn't really matter. It falls
in line with the style selected by the writer.
Memo

To: All Staff

From: Heady the Head Honcho

Date: June 1, 2006

Re: New Memo Format Effective June 1

In order to make interoffice communications easier, please adhere to the following

guidelines for writing effective memos:

 Clearly state the purpose of the memo in the subject line and in the first paragraph.
 Keep language professional, simple and polite.
 Use short sentences.
 Use bullets if a lot of information is conveyed.
 Proofread before sending.
 Address the memo to the person(s) who will take action on the subject, and CC
those who need to know about the action.
 Attach additional information: don't place it in the body of the memo if possible.

Please put this format into practice immediately. We appreciate your assistance in
developing clear communications. If you have any questions, please don't hesitate to call
me. Thank you.
RESPONSE MEMO

MEMORANDUM TO: Kenneth M. Mead, Inspector General

FROM: Linda M. Combs, Assistant Secretary for Budget and Programs/CFO

SUBJECT: Management Response – Report of the Inspector General (IG) on the

Consolidated Financial Statements for Fiscal Years (FY) 2004 and 2003

The Department is pleased to respond to your audit report on the Consolidated Financial
Statements for FY 2004 and 2003. For the fourth consecutive year we have achieved an
unqualified audit on the Consolidated Financial Statements.

We concur with the four material weaknesses and four reportable conditions contained in
the report. Corrective actions have already been initiated to address these items. The
Department will submit a detailed Action Plan to your Office by December 15 to address
the findings contained in the report. Our Action Plan will also address the findings
contained in the Audit of the Highway Trust Fund and the Audit of the Federal Aviation
Administration. We generally agree with the recommendations listed in these reports and
will utilize them to develop corrective action measures.

The achievement of an unqualified audit opinion was accomplished through the joint efforts
of your staff, contract auditors and the financial staffs of the Operating Administrations. In
several cases extraordinary efforts were required to compensate for financial management
weaknesses. We will work with our Operating Administrations, and the various audit
groups to ensure that the steps we are taking will result in measurable improvements in
Financial Management throughout the Department.

I would like to express my appreciation for the cooperation and professionalism displayed
by your staff and your contractors during the course of the audit.