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Table Of Contents

ELITE IPK TELEPHONES
GENERAL INFORMATION
ANSWERING CALLS
Ringing Calls
Ringing Calls To A Second Incoming Extension/CAR/VE Key
Voice Announce Calls
Camp-on (Call Waiting)
Off-Hook Signaling
PLACING CALLS
Internal Calls
Outside Calls
Trunk Queuing
Last CO/PBX Number Redial
Speed Dial - System/Group/Station
MICROPHONE CONTROL
SPEAKERPHONE CALLS
GROUP LISTEN
HOLDING CALLS
TRANSFERRING CALLS
CONFERENCE
CALL PARK - SYSTEM
CALL PARK – STEP CALL
STATION BUSY/NO ANSWER OPTIONS
Callback
Message Waiting
Tone Override
Department Step Call
Voice Over
CO/PBX DIALING OPTIONS
Save Number Dialed
Memo Dial
Repeat Redial
Caller ID
Answer
Temporary Memory
CALL PICKUP
Group Call Pickup
Directed Call Pickup
PAGING
Meet-Me Answer
BACKGROUND MUSIC
CALL FORWARDING
All Calls (CF/A)
Call Forward Busy/No Answer (B/NA)
SELECTABLE DISPLAY MESSAGING
SET RELOCATION
CODE RESTRICTION, DIAL BLOCK
ACCOUNT CODE ENTRY
AUTOMATIC CALL DISTRIBUTION (ACD)
Agent Log In
AIC Agent Log In
Multiple AIC Agent Log In
Rest Mode
Queue Status Display
Answering a Call Using a Headset
Using the Headset with Automatic Answer for ACD Agents
STATION SPEED DIAL — DIAL ACCESS
LINE KEYS/PROGRAMMABLE FUNCTION KEYS
Function Numbers
Character Entry
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IPKIIMultilineTelephone

IPKIIMultilineTelephone

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Published by georlach

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Published by: georlach on Nov 10, 2010
Copyright:Attribution Non-commercial

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11/06/2011

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