Located 60 miles north of Los Angeles, Ventura PDserves more than 110,000 residents.
Operating under a$27 million budget, its staff of 122 sworn ofﬁcers handles7,500 emergency and non-emergency calls a month. TheVentura PD was the ﬁrst public safety organization in thenation to deploy Motorola’s next generation computeraided dispatch (CAD) and mobile public safety applications,PremierOne CAD and PremierOne Mobile.While actively executing a multifaceted strategic plantargeting the reduction of crime, improved response times andcontinued community accountability, Ventura PD recognizedthe need for a truly integrated, ﬂexible and scalable publicsafety solution. Critical mandates of the strategic planincluded improving assessment, communication, responseand engagement of situations within the community. Ventura PD required a comprehensive solution to helpimprove the safety and quality of life for Ventura residentsand optimize their agency operations by providing:
Heightened situational awareness
Increased ofﬁcer safety
Improved operational efﬁciencies
Effective real-time allocation of resources
Enhanced data accuracyMotorola understands that the most effective responsesrequire real-time, situational awareness of an incident asit unfolds. Thanks to PremierOne, ﬁrst responders in theﬁeld are instantly notiﬁed of high-priority calls with moreinformation than ever before. This provides them with criticaland timely information that helps them do their jobs moreeffectively and results in faster, safer responses to callsespecially in high-priority, potentially dangerous incidents.To illustrate how PremierOne delivers real-time informationto ofﬁcers in the ﬁeld within seconds, Commander Wilsongave an example of a 9-1-1 call. “When a high-priority callcomes into the command center, the dispatcher simplypushes a button to have the address automatically insertedinto the system; all they have to do is type in two ﬁelds andthe call is entered,” said Wilson. “After the dispatcher entersthe call, PremierOne sends the incident with details to everyofﬁcer in the ﬁeld equipped with a mobile computer, withoutthe dispatcher taking another action. With PremierOne, wecan enter a call and automatically notify every ﬁeld ofﬁcerof that call within two to three seconds,” he adds. “Whenyou’re talking about an incident where someone is injuredor in harm’s way, literally just ﬁve or 10 seconds makes a bigdifference in the outcome for that victim.”
ENHANCED SITUATIONAL AWARENESS ANDIMPROVED RESPONSE
PremierOne public safety applications, the next generationin emergency response systems, delivers the advancedcommunication tools to protect the safety of ﬁrst respondersand the security of our communities in the 21st centurywith technology that is truly second nature. PremierOne isa powerful applications suite that gives command centeroperators and ﬁrst responders real-time access to criticalinformation and next generation, crime-ﬁghting tools.When Motorola ﬁrst introduced the Ventura PD toPremierOne, Commander David Wilson immediately sawthe potential it had to signiﬁcantly enhance the policedepartment’s operations and improve the safety of both itsofﬁcers and its citizens. “The moment we were exposed toPremierOne, we quickly saw the advantages of the system.It’s far superior to any emergency response system we’veever had or that I’ve ever seen,” says Wilson.Built on a common and open Microsoft .NET framework,PremierOne provides a uniﬁed platform across the commandcenter and ﬁeld operations bringing together mapping,records information, video security solutions, rich-mediacontent, advanced land mobile radio (LMR) functionalityand next generation 9-1-1 capabilities for smarter, fasterdecisions which result in better outcomes.
THE SOLUTION: A REVOLUTIONARY APPROACH TOCOMMAND AND CONTROL
The PremierOne nextgeneration suite ofdynamic applications istransforming the waypublic safety agenciesoperate, collaborateand share information.PremierOne uses acommon technologyplatform based on serviceoriented architecture(SOA) designed onthe Microsoft
.NETFramework and alsoincorporates the WindowsServer
operator system,Microsoft SQL Server
data managementsoftware and SQL ServerReporting Services.