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Table Of Contents

GETTING & MANAGING YOUR FIRST 1,000 CLIENTS IN WEB HOSTING
CHAPTER 1 – GETTING STARTED
A GOOD NAME FOR YOUR BUSINESS
YOUR HOSTING PLATFORM
YOUR DOMAIN RESELLER PROVIDER
YOUR CLIENT MANAGEMENT AND BILLING SYSTEM
YOUR PAYMENT GATEWAY
WHEN AND HOW TO GET A MERCHANT ACCOUNT
YOUR SSL RESELLER PROVIDER
CONCLUSION
CHAPTER 2 – SETTING UP CPANEL/WHM ON VPS, DEDICATED SERVER, AND RESELLER ACCOUNT
SETTING UP A NEW WHM/CPANEL SERVER
SERVER CONFIGURATION
BASIC CPANEL/WHM SETUP
INITIAL QUOTA SETUP
SERVER TIME
STATISTIC SOFTWARE CONFIGURATION
TWEAK SETTINGS
UPDATE CONFIG
SUPPORT
CONFIGURE SUPPORT REQUEST SUBMISSIONS
SECURITY
SECURITY CENTER
SERVER CONTACTS
CHANGE SYSTEM MAIL PREFERENCES
SOFTWARE
EASY APACHE (APACHE UPDATE)
NETWORKING SETUP
HOSTNAME
RESOLVER CONFIGURATION
CLUSTER/REMOTE ACCESS
CONFIGURE CLUSTER
INSTALLING RUBY ON RAILS
REQUIREMENTS
INSTALLATION
DEPLOYING AN ROR ENVIRONMENT
BASIC RAILS TROUBLESHOOTING
INSTALLING IMAGE MAGICK
INSTALLING FANTASTICO DE LUXE
UPDATING YOUR SUSPENDED PAGE
INSTALLING YOUR CLIENTS DEFAULT INDEX PAGE
INSTALLING SSL CERTIFICATE FOR YOUR WHM SERVICES
GENERATE A SSL CERTIFICATE AND SIGNING REQUEST
BUYING THE SSL CERTIFICATE FROM ENOM
INSTALLING THE SSL CERT IN WHM
BASIC SECURITY SETTINGS
SETTING UP REVERSE DNS RECORD
EDIT ZONE TEMPLATES
INSTALL CLAMAV
INSTALL MUNIN
TUNE UP YOUR MYSQL
TWEAKING YOUR APACHE CONFIGURATION
PHP CONFIGURATION EDITOR
SETTING UP CRON PERMISSSION
INSTALLING AND CONFIGURING CONFIG SERVER FIREWALL (CSF)
CREATING A “SAFE” CPANEL PUBLIC DEMO ACCOUNT WITH WHMCS
CONFIGURING WHM USING A RESELLER ACCOUNT – SETTING UP HOSTING PLANS
SERVER HARDENING – ADVANCED SECURITY
CHAPTER 3 – FURTHER WHM/CPANEL BRANDING AND CUSTOMIZATION
BRANDING YOUR CPANEL LOOK AND FEEL
ADDING YOUR OWN ICONS AND LINKS INTO YOUR CPANEL
AUTOMATING THE CPANEL CUSTOM BOXES UPDATE
UTILIZING CPANEL’S BUILT IN NEWS MODULE
CHAPTER 4 – WHM COMPLETE SOLUTION (WHMCS)
INSTALLING AND CONFIGURING WHMCS
SETUP > GENERAL SETTINGS
SETUP > AUTOMATION SETTINGS
SETUP > EMAIL TEMPLATES
SETUP > FRAUD PROTECTION
SETUP > CUSTOM CLIENT FIELDS
SETUP > SUPPORT DEPARTMENT
SETUP > ADMINISTRATORS
SETUP > PAYMENT GATEWAYS
SETUP > SERVERS
SETUP > DOMAIN REGISTRARS
SETUP > DOMAIN PRICING
SETUP > PRODUCTS/SERVICES
SETUP > DATABASE BACKUPS
SUPPORT KNOWLEDGEBASE
PROVIDING FREE TRIAL ACCOUNTS ON WHMCS
CHAPTER 5 – SALES AND MARKETING: HOW TO GET CLIENTS
WHAT YOU NEED TO GET YOUR FIRST 100 CLIENTS
YOUR COMPANY’S WEBSITE
INSTALL FAVICON ON YOUR COMPANY WEBSITE
AUTO ADAPT YOUR WEBSITE PAGES WITH YOUR VISITORS
SEARCH ENGINE OPTIMIZATION
ADD SOCIAL TWIST TO YOUR WEBSITE
YOUR COMPANY IDENTITY
TERMS OF SERVICE AND PRIVACY POLICY
HAVE YOUR WEBSITE CONTENT EDITED PROFESSIONALLY
CUSTOMIZING YOUR WHMCS SHOPPING CART
REPLACE WHMCS HEADER AND FOOTER
REPHRASE CONFUSING QUESTIONS DURING SIGNUP
SETTING UP YOUR PRODUCTS & SERVICES
PRICING
GETTING YOUR FIRST 100 CLIENTS
FIELD #1 – PERSONAL AND LOCAL MARKET
FIELD #2 – CROSS SELL & B2B PARTNERSHIP
FIELD #3 – PRESS RELEASES
PROVIDE FREE TRIALS TO YOUR POTENTIAL CLIENTS
GETTING CLIENTS BY REACHING IN
FIELD #4 – WEB HOSTING REVIEWS
FIELD #5 - SOCIAL NETWORK SITES
SHOWING OFF YOUR CLIENT TESTIMONIALS
FIELD #6 – MOBILIZING YOUR EXISTING CLIENTS
FIELD #7 – SURPRISE YOUR CLIENTS
GROWING FROM 100 TO 1,000 CLIENTS
CHAPTER 6 – CLIENT/CUSTOMER SERVICE AND SUPPORT (DAILY OPERATIONS)
FACING UNEXPECTED PROBLEMS
A SERVER/SERVICE WAS DOWN FOR SEVERAL HOURS BEFORE EVERYTHING IS RESTORED
A SERVER/SERVICE WAS DOWN FOR MORE THAN 24 HOURS
FACING A FURIOUS CLIENT – THE KUNG FU WAY
FACING AN ABUSIVE CLIENT
DAILY OPERATIONS WITH WHMCS
PROCESSING NEW ORDERS
DOING SUPPORT WITH WHMCS
COMMON SUPPORT CASES
CHAPTER 7 – BASIC SERVER ADMINISTRATION
FIXING CLIENT’S WRONG DIRECTORY PERMISSIONS
CLEARING UP FULL /USR PARTITION AND LOGS ON YOUR SERVER
CLEARING UP FULL /TMP PARTITION
RECREATING DNS ZONES
LOWERING OR LIMITING MYSQL CPU RESOURCE USAGE
CLIENT IS NOT RECEIVING INCOMING EMAILS
WHEN YOUR MAIL SERVER IS CLOGGED UP WITH SO MANY EMAILS
WHEN YOUR SEVER LOAD IS EXTREMLY HIGH
WHEN YOU ARE RUNNING OF /HOME DISK SPACE
CHECKING USERS BANDWIDTH USAGE
MOVING AN ACCOUNT FROM SERVER TO SERVER
BACKING UP YOUR SERVER
GOING FORWARD
CHAPTER 8 –BEYOND 1,000 CLIENTS
CLONE YOURSELF
INFRASTRUCTURE
INCORPORATE + MERCHANT ACCOUNT
LIQUIDATING YOUR HOSTING BUSINESS
FURTHER TRAINING
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1,000 Clients in Web Hosting

1,000 Clients in Web Hosting

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Published by: licodel on Nov 11, 2010
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