/  6
 
MeasurementandmonitoringtoolsforcontinuousimprovementTrendsanddevelopmentsofFacilitiesManagement(FM)professioninMalasiaImplementationofgreenprogrammeLeveragingFMtechnologiesforimprovedperformanceSolutionsforenergefficiencForgingproductivepartnershipwithsuppliersandcontractorsBenchmarkingFMpracticesIntegratingBusinessContinuitManagementintoFMAndmanmore
EffectiveToolsandStrategiesfor 
Operational Excellence and Cost Efciency
12-13August2008IJWMarriottHotel,KualaLumpur,Malaysia
KEY ISSUES TO BE ADDRESSED:A SEpARATElY BOOKABlE1-DAY pOST-COnfEREnCE WORKShOp
14 August 2008
v
Tursda
“FACILITIES MANAGEMENT –MANAGING FACILITIES AS THE FIFTHRESOURCE OF ORGANISATION”
Led b Maza Baba, Asscate Prfessr Uerst Telg Malasa
OUR pAnEl Of ExpERTS:
Organised By:Official PuBlicatiOns:
Crs C, Custmer Busess Drectr 
 Exxon MoBiL RETAiL, GLoBAL WoRkPLACESoLUTionS, ASiA, JohnSon ConTRoLS
Des Ceg, Drectr 
BUSinESS DEvELoPMEnT – SoUTh EAST ASiA REGion, ARChiBUS inC. BoSTon, US
Erc Trucelam, Ser Csultat
 USAhA TEGAS MAinTEnAnCE ConSULTAnT
her Ee, Asa Regal Drectr 
 BUSinESS ConTinUiTy inSTiTUTE (BCi) 
ad Maagg Drectr 
 BCP ASiA
Just DaelLecturer, Cmputer ad ifrmat Sceces Departmet
 UnivERSiTi TEknoLoGi PETRonAS
Maza Baba, Asscate Prfessr 
 UnivERSiTi TEknoLoGi MALAySiA
nur Zar hj Zaara, Geeral Maager 
 MRCB TEChnoLoGiES
Pul E. krstese, Maagg Drectr 
 iEn ConSULTAnTS
Rzla Sarff, Mateace Egeer 
 UnivERSiTi TEknoLoGi MALAySiA
Sapa Agarwal, Maager ad Practce head fr teErmet ad Buldg Teclges Grup, Asa Pacfc
 FRoST & SULLivAnSutr Tje, Cef Eecute offcer BUiLDinG oPERATionS SUPPoRT SySTEM
Udup krsa kumar, Eecute Drectr 
 MATRix EnERGy
Zuar Abdul hamd, Eecute Drectr 
ConSTRUCTion RESEARCh inSTiTUTE oFMALAySiA
 
8.00REGISTRATIONANDMORNINGCOFFEE9.00
CHAIRPERSON’S OPENING REMARKS
Nur Zakri Hj Zakaria 
General Manager 
MRCB Technologies
9.15
WHAT ARE THE KEY PERFORMANCEINDICATORS (KPIS) AND HOW TO MEASURE
n
DefinetheKPIsandmeasurementprocesstowardsuccessfulFM
n
UsingBalanceScorecardasameasuringtool
n
DesigningandimplementingFMScorecard
n
Managingandmonitoringprogressforcorrectivemeasures
n
Analsingandutilisingtheresultsforcontinuousimprovement
Chris Choy 
Customer Business Director 
Eon Mobil Retail, Global WorkPlaceSolutions, Asia, Johnson Controls
10.05MORNINGREFRESHMENT10.35
WAY FORWARD AND MOVE TOWARDS THERECOGNITION OF FM AS A PROFESSION INMALAYSIA
n
TrendsandDevelopmentsintheregion
n
NationalAssetandFacilitManagement(NAFAM)indevelopingFMinMalasia
n
HowcantheGovernmenthelpinfacilitatingthesuccessandstandardsoftheFMprofession
n
HowcanprofessionalsandindustrplaerscontributeinshapingtheFMprofession
Zuhairi Abdul Hamid 
Executive Director 
Construction Research Institute of Malaysia
11.25
BUSINESS CONTINUITY MANAGEMENTTO FM
n
WhBusinessContinuitPlanningisessentialintoda’sbusiness
n
BCP,DRPandBCM:Knowingthedifference
n
HowcanBCMhelpinFM?
n
Casestud
Henry Ee 
 Asia Regional Director 
Business Continuity Institute (BCI)
and
Managing Director 
BCP Asia
12.15LUNCH1.40
FM: ONLINE HOSTEL DEFECT REPORTINGSYSTEM
n
Howtouseonlinesstemtoreportondefects
n
Understandingtheflowofthereporttothemaintenancedepartment
n
Liaisonwiththecontractors
n
Howtogeneratedefectsreport
n
Usefulmonitoringprocess
Justin Daniel
Lecturer, Computer and Information SciencesDepartment 
Universiti Teknologi Petronas
2.30
FACILITIES MANAGEMENT - ASIANOUTLOOK
n
FMinAsia
n
Statusandtrendsinkecountries
n
Lucrativemarketforall
n
Whatcanwelearnfrombestpractices?
n
Evolutionofthismarketinforeseeablefuture
Sapan Agarwal 
Manager and Practice Head for the Environment and Building Technologies Group, Asia Pacific  
Frost & Sullivan
3.20AFTERNOONREFRESHMENT3.50
IMPLEMENTING AND OPERATING FM FORIMPROVED PERFORMANCE
n
Improvementinitiatives
n
DevelopingeffectiveFMstrateg
n
BenchmarkingFMpractices
n
Challengestowardsmaintenanceexcellence
Suntoro Tjoe 
Chief Executive Officer 
Building Operations Support System
5.00
END OF DAY ONE
DAyONEI
12 AUGUST 2008
ITUESDAy
fOr enQuiries and registratiOn: f (603) 2070 3369 o c (603) 2070 3299
pRACTICAl InSIGhTS On SUCCESSfUl
 
8.30MORNINGCOFFEE9.00
CHAIRPERSON’S OPENING REMARKS
Eric Thiruchelvam
Senior Consultant 
Usaha Tegas Maintenance Consultant
9.15
CHALLENGES AND BENEFITS OF GOINGGREEN
n
Designforsustainabilit,itisnotexpensive
n
Designandmanageinharmonwiththeclimate
n
Monitorandmanageduringuse
n
Don’tlooseoutinthepropertmarket
n
Economicfeasibilitisunbeatable
Poul E. Kristensen
Managing Director 
IEN Consultants
10.05MORNINGREFRESHMENT10.35
NEW AND CHALLENGING ROLES OFFACILITIES MANAGERS TODAY
n
Achievingasafe,cost-effectiveandconduciveworkingenvironment
n
Amelioratingthefacilitoperations,maintenanceandperformance
n
Impactoftechnologiesonfacilitiesmanagement
n
Integratingsustainabilitintofacilitiesmanagementandmaintenancepractices
n
Identifingandmanagingrisks
Rozlan Shariff 
Senior Maintenance Engineer 
Universiti Teknologi Malaysia
11.25
LEVERAGING TECHNOLOGIES ANDOPPORTUNITIES FOR IMPROVED FACILITIESMANAGEMENT
n
ConvergingCAD,CAFM,BIMandGISforamoreeffectiveandintegratedFM
n
IncreasingROIbusingtherightapplication
n
EffectiveintegrationofFMsoftwarewithsiteenvironment
n
Howsstemscanbeusedtoimproveperformance
n
Planning,designingandimplementingtheseFMtechnologies
Dennis Cheng
Director, Business Development  – South East Asia Region 
ARCHIBUS Inc. Boston, US
12.15LUNCH1.40
EFFECTIVE RISK MANAGEMENT INENSURING SUCCESSFUL FM
n
HowcanriskmanagementminimisetheconsequencesofaccidentsorfailureeventsinFM
n
Identificationofwhatthepossiblerisksareandtpesofrisk
n
Learnhowtocollectrelevantinformationaccuratelasthiscanbeapowerfulriskmanagementstrateg
n
Preciseplanning
n
Implementationstrategies
Speakertobeannounced
2.30
BALANCING FM QUALITY CONTROL WITHLOW-COST OUTSOURCING
n
In-housevs.outsource
n
Theadvantagesforbothin-houseandoutsource
n
Howtodeterminewhatarebestkeptin-houseforenhancedcontrolandwhichcanbeoutsourcedforlowercosts
n
IdentificationofproblemsboutsourcedFMservices
n
Forgingaproductivepartnershipbetweenfacilitdepartmentwiththecontractors
Maizan Baba
Associate Professor 
Universiti Teknologi Malaysia
3.20AFTERNOONREFRESHMENT3.50
ENERGY SAVING STRATEGIES
n
Understandingandevaluationofenergbills
n
Preliminarenergaudit
n
Detailedenergauditandefficiencanalsis
n
Energsavingopportunities
n
Selectionofenergsavingsolutions
n
Analsisofenergsavingsolutions
fOr enQuiries and registratiOn: f (603) 2070 3369 o c (603) 2070 3299
ACIlITIES MAnAGEMEnT pERfORMAnCE
DAyTWOI
13 AUGUST 2008
IWEDNESDAy

Facilities & Maintenance Management

Download this Document for FreePrint
This is a private document.

Info and Rating

mtsb

Share & Embed

More from this user

Add a Comment

Characters: ...