High Quality
Open the downloaded document, and select print from the file menu (PDF reader required).
Communicating withdiverse audiences.
Some of the things a coach should consider when working with anew group include:
•
Environment: Can all the participants see and hear you? Arethere any distractions in the background?
•
Physical: Do all the participants have good vision andhearing?
•
Intellectual: Can all the participants understand what you aresaying? How long can the participants pay attention?
•
Background: Do all the participants speak English? Arethere terms you use that might be specific to your region?
Tips for communicating with Aboriginal or Torres Strait Islander Communities
•
Keep in mind that English may be a second language
•
Receive the message without making value judgments
•
Avoid sending mixed messages. When people hear conflicting messages, they become sceptical and confused, notonly about other people’s personal agendas, but also about their reliability. They do not know which message, if any, to believe
•
Watch for signs of ‘losing people’ throughout thecommunication process. Check, in a way that does not threatenanyone, if people are feeling lost
•
If people are angry, acknowledge it. Explore what is behindthe anger. It may be from frustration
•
Always respect the local laws and customs
Add a Comment