Chairman Dodd, Ranking Member Shelby, and members of the Committee, thank you forinviting me to testify today regarding the problems occasioned by mortgage servicer abuse runrampant.I testify here today on behalf of the National Consumer Law Center’s low-income clients. On adaily basis, NCLC provides legal and technical assistance on consumer law issues to legalservices, government and private attorneys representing low-income consumers across thecountry. I also testify here today on behalf of the National Association of Consumer Advocates.
I am an attorney, currently of counsel to the National Consumer Law Center (NCLC).
In mywork at NCLC I provide training and support to hundreds of attorneys representing homeownersfrom all across the country. In that role, I hear many, many reports of the difficultiesencountered by advocates and homeowners in working with loan servicers. For nearly 13 yearsprior to joining NCLC, I represented low-income homeowners at Land of Lincoln LegalAssistance Foundation in East St. Louis, Illinois. In that capacity, I became intimately familiar
National Association of Consumer Advocates
(NACA) is a non-profit corporation whose members areprivate and public sector attorneys, legal services attorneys, law professors, and law students, whose primary focusinvolves the protection and representation of consumers. NACA’s mission is to promote justice for all consumers.
National Consumer Law Center, Inc.
is a non-profit Massachusetts Corporation, founded in 1969,specializing in low-income consumer issues, with an emphasis on consumer credit. On a daily basis, NCLC provideslegal and technical consulting and assistance on consumer law issues to legal services, government, and privateattorneys representing low-income consumers across the country. NCLC publishes a series of eighteen practicetreatises and annual supplements on consumer credit laws, including
Truth In Lending
(6th ed. 2007) and
Cost of Credit: Regulation, Preemption, and Industry Abuses
(3d ed. 2005) and
(2d ed. 2007), as well asbimonthly newsletters on a range of topics related to consumer credit issues and low-income consumers. NCLCattorneys have written and advocated extensively on all aspects of consumer law affecting low-income people,conducted training for thousands of legal services and private attorneys on the law and litigation strategies to dealpredatory lending and other consumer law problems, and provided extensive oral and written testimony to numerousCongressional committees on these topics. This testimony was written by Alys Cohen, Staff Attorney, and Diane E.Thompson, Of Counsel.