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Table Of Contents

SECTION 1: Management Summary
1.1 MANAGEMENT SUMMARY
2.1 REPORT SCOPE
2.2 WHY MEASUREMENT IS IMPORTANT
2.3 WHAT IS IT VALUE?
2.4 RUNNING IT AS A BUSINESS
SECTION 3: IT Investment Strategy
3.1 THE EFFECTIVENESS OF IT SPENDING
3.2 UNDERSTANDING IT CAPABILITY
3.3 PORTFOLIO MANAGEMENT
3.4 INVESTMENT METRICS
SECTION 4: Identifying IT Value
4.1 VALUE MODELS
4.2 USING A BUSINESS CASE
4.3 BENCHMARKING
4.4 IT VALUE IN THE PUBLIC SECTOR
5.1 USING IT GOVERNANCE AS A FRAMEWORK
5.2 MONITORING PERFORMANCE
5.3 BALANCED SCORECARD
5.4 THE IT DASHBOARD
5.5 IT GOVERNANCE SOLUTIONS
SECTION 6: Measuring IT Efficiency
6.1 IT BUDGET CONSIDERATIONS
6.2 ASSET MANAGEMENT
6.3 REQUIREMENTS MANAGEMENT
6.4 PROJECT MANAGEMENT
6.5 EFFECTIVE SOFTWARE DEVELOPMENT
6.6 IT LIFECYCLE MANAGEMENT
6.7 CHANGE MANAGEMENT
6.8 MONITORING SYSTEM USAGE
6.9 SERVICE MANAGEMENT
7.1 METHODOLOGIES
7.2 CASE STUDIES
7.3 IT COST AND VALUE FRAMEWORK
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Measuring IT Costs and Value Maxim is Ing the Effectiveness Of IT Investment

Measuring IT Costs and Value Maxim is Ing the Effectiveness Of IT Investment

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Published by robogorman

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Published by: robogorman on Nov 17, 2010
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06/25/2013

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