Need for training. Education
Not understanding what the new 'system' is designedto achieve. At least 100 hrs of training is required forkey users. Preparing masters / transaction on practicedatabases to get the comfort level and singing off ishihl recommended.
The CEO can make this
ERP Implementation Issues and tips2
if he / she personally take interest, otherwiseif left to users, the quality training does not happen andthen chances of success are reduced.
In one company, the training was given after thesystem was ‘live’. Users were busy with ISOimplementation and most people saw the data entryscreen for the first time when the legacy was removed.
ERP training is required.