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Total Quality Management FINAL

Total Quality Management FINAL

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Published by shuja qammer
Term paper of Software Project Management
Term paper of Software Project Management

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Published by: shuja qammer on Nov 21, 2010
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01/05/2012

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 DEPARTMENT OF MANAGEMENT (LSM)TERM PAPER OFSOFTWARE PROJECT MANAGEMENTONTOTAL QUALITY MANAGEMENT
SUBMITTED TO: SUBMITTED BY:MS. PENCY SALEEM ANWAR ROLL NO: A 06 SHUJA QAMMER ROLL NO: A 03 JEEVAN JOT KAUR ROLL NO: A 01 
MBA (IT) 3
rd
Sem.
1
 
ACKNOWLEDGEMENT
 
The successful completion of any task would be incomplete without mentioningthe people who have made it possible. So it`s with the gratitude that we acknowledge thehelp, which crowned our efforts with success.Life is a process of accumulating and discharging debts, not all of those can be measured. Wecannot hope to discharge them with simple words of thanks but we can certainly acknowledgethem.We owe our gratitude to
 Ms.Pency Lect. LSM 
for her constant guidance and support.We would also like to thank the various department officials and staff who not only providedus with required opportunity but also extended their valuable time and we have no words toexpress our gratefulness to them.Last but not the least we are very much indebted to our family and friends for their warmencouragement and moral support in conducting this project work.
 
SALEEM ANWAR ,SHUJA QAMMER & JEEVAN JOT.
2
 
Table of Contents
 Table of Contents ................................................................................................... 3INTRODUCTION ...................................................................................................... 5SOFTWARE QUALITY FACTORS ............................................................................... 6Understandability ................................................................................................ 7Completeness ..................................................................................................... 7Conciseness ........................................................................................................ 7Portability ............................................................................................................ 7Consistency ......................................................................................................... 7Maintainability .................................................................................................... 7 Testability ........................................................................................................... 8Usability .............................................................................................................. 8Reliability ............................................................................................................ 8Efficiency ............................................................................................................ 8Security ............................................................................................................... 8MEASUREMENT OF SOFTWARE QUALITY FACTORS ................................................8Understandability .............................................................................................. 10Completeness ................................................................................................... 10Conciseness ...................................................................................................... 10Portability .......................................................................................................... 10Consistency ....................................................................................................... 10Maintainability .................................................................................................. 11 Testability ......................................................................................................... 11Usability ............................................................................................................ 11Reliability .......................................................................................................... 11Efficiency .......................................................................................................... 11Security ............................................................................................................. 11QUALITY ASSURANCE IN SOFTWARE DEVELOPMENT ...........................................12Models and standards ....................................................................................... 12SOFTWARE PRODUCT QUALITY ............................................................................ 12QUALITY IMPROVEMENT ....................................................................................... 13SOFTWARE QUALITY MANAGEMENT PROCESSES .................................................14Software quality assurance ............................................................................... 153

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