An individual cannot do project of this scale. I take this opportunity to express myacknowledgement and deep sense of gratitude to the individuals for rendering valuableassistance and gratitude to me. Their inputs have played a vital role in success of thisproject. I would like to express my sincere thanks to all those instrumental in thisproject Work. First, I would to thank Prof. Dr. N.C.Ghosh (
Director of ManagementInstitute of Durgapur)
Prof. A.K. Ghosh, (
Principal Department of Business Administration),
giving me this opportunity to do this project and learn from it. I am thankful toVodafone for giving me helpful information to complete this project (Research).Iexpress my sincere thanks to Mr. Koushik (Sales Manager), Mr. Bibhas Chandrs, (AsstProfessor & HOD, MBA department) Sr.Lecturer R.K.Jha (MID faculty), for helping mein giving me all relevant information about the product and service. My heart fullthanks to the whole staff and customers of Vodafone, who gave me continuous supportin every possible manner to gain practical knowledge in Industry. Finally, I would likethank all lecturers, friends and my family for the kind of support and to all who directlyor indirectly helped me in preparing this project report.