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Fareham

Fareham

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Published by parkingeconomics
Item 8

Report to Public Protection Policy Development and Review Panel
Date: 26 May 2009

Report of:

Director of Regulatory Services

Subject:

ANNUAL REPORT ON FAREHAM PARKING ENFORCEMENT SERVICE

SUMMARY This report provides members with an update in respect of the last twelve months' operation of the Fareham Parking Enforcement Service.

RECOMMENDATION Members' views and comments are sought on the service prior to the report being presented to the Executive.

ppp-090526-r01-kwr.doc

INTROD
Item 8

Report to Public Protection Policy Development and Review Panel
Date: 26 May 2009

Report of:

Director of Regulatory Services

Subject:

ANNUAL REPORT ON FAREHAM PARKING ENFORCEMENT SERVICE

SUMMARY This report provides members with an update in respect of the last twelve months' operation of the Fareham Parking Enforcement Service.

RECOMMENDATION Members' views and comments are sought on the service prior to the report being presented to the Executive.

ppp-090526-r01-kwr.doc

INTROD

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Published by: parkingeconomics on Nov 22, 2010
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ppp-090526-r01-kwr.doc
Report toPublic Protection Policy Development andReview Panel
 
Date:
26 May 2009
Report of:
Director of Regulatory Services
Subject:
ANNUAL REPORT ON FAREHAM PARKING ENFORCEMENTSERVICESUMMARY
This report provides members with an update in respect of the last twelve months'operation of the Fareham Parking Enforcement Service.
RECOMMENDATION
Members' views and comments are sought on the service prior to the report beingpresented to the Executive.
Item 8 
 
 
ppp-090526-r01-kwr.doc
INTRODUCTION
1. The Fareham Parking Enforcement Service covers the management andenforcement of both on and off-street parking throughout the Borough. Theservice aims to discourage indiscriminate parking that causes obstruction toother motorists, pedestrians, cyclists and people with disabilities. This willensure that the Borough remains accessible to all, equally and safely. Theservice is delivered by Council staff and consists of two distinct areas: officestaff that deal with the processing and management of the parking enforcementprocess; and a team of Civil Enforcement Officers (CEOs).2. Responsibility for the delivery of the Fareham Parking Enforcement Service,which includes the day-to-day functions of maintaining the car parks andequipment; and also includes the responsibility for the procurement of CCTV,Pay on Foot and Pay and Display equipment, lies with the Department ofRegulatory Services and falls within the Public Protection Portfolio.3. The service is also delivered in line with the Fareham Parking EnforcementPolicy that has recently been updated and was reported to and approved by theExecutive at its meeting on 6 April 2009. The Policy sets out the mainprinciples for enforcement associated with the delivery of this service. Thepolicy itself is publicised on the Council
’s web pages and is available to
members of the public and sets out the approach of the Council in theenforcement of both on and off-street parking.4. The following provides an update on the progress that has been made duringthe previous twelve months of this service.
STAFFING
5. There is one team of Civil Enforcement Officers (CEOs), who enforce theParking Regulations and Traffic Regulation Orders both on and off-street. They
also enforce verge parking, residents’ parking and traffic management issues
,such as around schools. The opportunity has been taken for the CEOs toundertake other enforcement activities whilst on patrol in the district, such asissuing Fixed Penalty Notices (FPNs) for littering as an example. The CEOshave been authorised to issue FPNs and are now carrying out this function.However, their primary role is the issuing of Penalty Charge Notices (PCNs) onvehicles contravening Parking Regulations, with the objective that thisregulatory enforcement function will be undertaken at a minimum cost to theCouncil. Income from PCNs is used to cover the cost of the on-streetenforcement service. Government guidelines include the objective that no costshould fall onto the Council taxpayers in the delivery of the enforcement service.6. In addition, the CEOs report other enforcement related issues that may affectthe street scene or adjoining areas, for example, abandoned vehicles, fly-tipping, graffiti, vandalism and damage and other environmental defacementand related issues whilst on patrol. This complements the work being
undertaken by the Council in developing a ‘zero
tolerance' approach to theseissues. This is facilitated by the Parking Enforcement Service and theEnforcement Team responsible for dealing with such issues. The officers ofboth services are all in the same team under the Parking and EnforcementTeam Manager.
 
- 3 -
ppp-090526-r01-kwr.doc
 7. An initial establishment of 19.3 Full-Time Equivalent (FTE) posts was put inplace to deliver the Parking Enforcement Service. This included all the backoffice staff who deal with issued PCNs and the challenges that are received.8. As a result of the implementation of Part 6 of the Traffic Management Act 2004(TMA), all the titles of the original Parking Attendants were changed to CivilEnforcement Officers in accordance with the requirements of the Act. A reportwas presented to both the Public Protection Review Panel and the Executive attheir meetings on 8 January 2008 and 4 February 2008 respectively that set outthe effect of the TMA and its implications for the Fareham Parking EnforcementService. Since the service commenced on 2 April 2007 there have also beenchanges in the working rota; whereas previously there were only 2 DeputySupervisors looking after 4 teams of CEOs, there are now 3 Supervisors lookingafter 3 teams (1 Supervisor per team), see Appendix A. This also enabled theParking Enforcement Supervisor to come out of the rota system and providebetter continuity in overseeing the day-to-day work of the service, as well asproviding more flexibility within the teams, allowing more coverage throughoutthe Borough during busy periods, including evenings and weekends.9. Three of the Civil Enforcement Officers are also on temporary one yearcontracts, to provide a contingency in respect of managing the risk associatedwith ensuring that this service does not become an unacceptable cost to theCouncil. During the past year, 2 CEOs have left and the opportunity was takento review the work of the Team. A decision was taken not to replace the 2CEOs' posts but to use the funding from these posts to outsource the cashcollection arrangements that were undertaken by the CEOs. This proposal wasreported to and approved by the Executive on 6 April 2009.10. All the CEOs have been trained to appropriate City and Guilds standards by anexternal trainer and have recently been provided with training on the newprovisions associated with the TMA that came into effect on 31 March 2008.11. When the introduction of decriminalised parking was considered and agreed bythe Council, it was agreed that the increase in the establishment of officersrequired in carrying out parking enforcement would be undertaken on a phasedbasis. The maximum number of staff required had been estimated to be 23.1FTEs in respect of the enforcement of regulations, in order to meet thedemands of the addition of the on-street enforcement responsibility. Thedecision to expand the team will be made on the level of enforcement workrequired and the cost of undertaking this function. At this point in time it isrecommended that no additional resources are required.12. All the Civil Enforcement Officers are properly and prominently identified asFareham Borough Council employees and CEOs by badges and/or wording ontheir uniforms.13. The introduction of Fareham Parking Enforcement has achieved a standardisedand consistent approach to enforcement now that the Council is responsible forboth on and off-street enforcement.14. The Chief Planning and Transportation officer developed a Fareham TownCentre Parking Strategy which was adopted by the Executive in July 2008. TheStrategy considers the availability and management of the Council's off-street

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