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LB Hackney Annual Report 200910

LB Hackney Annual Report 200910

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Published by parkingeconomics
Contents 1 2 Introduction by Cllr Feryal Demirci Introduction The Council’s Vision Parking: Overview Parking & Enforcement Plan (PEP) The Parking Services Team Parking Services’ Partnerships 3 Overview: Our Products and Services What are Penalty Charge Notices? Common Permits Other Permit Schemes Parking Suspensions Parking Dispensations Pay and Display Payment Methods Challenges, Representations and Appeals 4 On-Street Controls and Car Parks Hackney Parking Enforcement Contract CCTV Removal of
Contents 1 2 Introduction by Cllr Feryal Demirci Introduction The Council’s Vision Parking: Overview Parking & Enforcement Plan (PEP) The Parking Services Team Parking Services’ Partnerships 3 Overview: Our Products and Services What are Penalty Charge Notices? Common Permits Other Permit Schemes Parking Suspensions Parking Dispensations Pay and Display Payment Methods Challenges, Representations and Appeals 4 On-Street Controls and Car Parks Hackney Parking Enforcement Contract CCTV Removal of

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Published by: parkingeconomics on Nov 22, 2010
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05/08/2014

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Page 1 of 69
 
Annual-Report-200910
Contents3
 
5
 
ision 
 
 
 
The Parking Services Team 
 
ur Products and Services 13
 
harge Notices? 13 
 
mes 15 
 
17 
 
17 
 
Pay and Display 18 
 
20 
 
trols and Car Parks 21
 
ng Enforcement Contract 21
 
22 
 
23 
 
24 
 
rmance Appraisal 26
 
-Based Approach to Enforcement 26 
 
es’ Best Value Review (BVR)27 
 
Enforcement Performance 29 
 
On-Street Maintenance 34 
 
35 
 
6
 
Financial Data 40
 
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5
 
 
Page 2 of 69
 
Annual-Report-200910
 
urce 41
 
ment 41
 
eral Statistics 42
 
42 
 
45 
 
47 
 
50
 
50 
 
rking Zones (CPZ)53 
 
55 
 
lay 55 
 
56 
 
56 
 
to Customer Services 59 
 
61
 
cement Initiatives 61
 
65 
 
Controlled Parking Zones Developments 67 
 
Pay and Display 68 
 
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Glossary 69
 
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Page 3 of 69
 
Annual-Report-200910
1 Introduction by Cllr Feryal Demirci
I am pleased to introduce Hackney’s Annual Parking Service’s Repo2009/10. This is my first year as Lead Member for Neighbourhooforward to being part of an exciting team that helps make Hackney’s roadsrt for ds and I looksafer, cleaner and greener for all residents, businesses and visitors to thecil as an responseonsolidated andm glad to say that this has taken place without affectingto deliver high quality services. Here are some of theachievements in 2009/10:helpedwerenew and purchase resident permits online. From 2010/11 residents andble to apply, renew and purchase visitor vouchers as well asresident permits. We are also looking at allowing PCNs to be paid andof our oldones. Westarted this process in 2008 when we purchased and installed 148 pay andines. This was done in partnership with other councils to helplaynergyons.Fraud Team toty accessacross the borough for those who genuinely have a need for the allocateddisabled parking spaces. To date the blue badge team has had a 100%success rate for prosecution, exceeding the Cabinet’s expectation.We have expanded our work in impounding untaxed vehicles by usingautomatic number-plate recognition to identify vehicles without a current taxborough.Last year saw many changes within Parking Services and the Counwhole. You may have heard a lot about cuts in the public sector – iParking Services went through a restructure which has cstreamlined teams. I’their ability
Service First
In 2009/10 Parking Services procured a new IT system which hasmake it possible for us to provide online services. In February 2010launched the Resident permit online module which allowed users to apply for,visitors will be achallenged using the internet.
Greener Hackney
In our efforts to promote a greener Hackney we have replaced allmains powered pay and display machines with solar powereddisplay machachieve savings. In 2009/10 we replaced a further 278 pay and dispmachines. The new fleet will significantly reduce the main electrical eusage of 166,000KWh per year and as a result reduce CO
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emissi 
Safer Hackney
In our bid to make Hackney safer we introduced a Blue Badgetackle blue badge misuse. We also wanted to help improve mobili 

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