I am very pleased to present Camden’s first
Annual Parking and Enforcement Report
.The Partnership Administration set out its agreed policy agenda in June 2006. We have beenresponsible for delivering on a number of the policy commitments including: offering a fair dealon parking for residents; improving our environment – globally and locally; involving residents inkey decisions and protecting their interest; making our street environment more attractive; andimproving local transport.We want to make Camden a borough of opportunity and transport has a key role to play indelivering that aspiration. Our work will focus on delivering a sustainable Camden which managesits growth; provides a strong economy; and a Camden which is safe, inclusive and vibrant. Indoing so we hope to be at the forefront of innovation as far as transport delivery is concerned.This we will achieve while employing an evidence-based strategy; testing whether the methodsand new ideas used actually work; and we will remain willing to make changes on the basis ofthe data and the input we receive from our residents, businesses and visitors to our borough.This report focuses on what we have done in the sometimes controversial area of parking. We willincrease transparency by publishing this parking report annually and continue to makeimprovements to the parking regime by promoting fairness for Camden residents and businesses.Sustainability is one of the key priorities for the Partnership Administration; it permeates theservices we provide and is embedded in Camden’s transport policies. We have helped people totake responsibility for their own actions, especially in relation to tackling climate change andpromoting sustainability. In parking we have agreed to introduce charging for residents’ parkingpermits on the ‘polluter pays’ principle, where the fees are based proportionately on theemissions that vehicles produce. We are also developing a range of concessions forelectric vehicles.I am committed to ensuring that the Partnership Administration’s aspiration of making Camden amore listening Council is at the heart of what we do. We need to make sure we treat andcommunicate with people professionally and in a caring manner. To this end we have carried outtraining sessions which started in Parking Services and are now being rolled out across theCulture and Environment Directorate. This has improved the tone of our correspondence and ourresponsiveness, which in turn has delivered results on the ground. The work is not complete, butpeople have noticed a change in attitude. We have also implemented a number of changes thathave embedded this commitment to listening. We have ceased clamping except for persistentevaders, stopped towing from Residents’ and pay & display bays unless the vehicle has beenthere for 24 hours, and introduced a seven-day grace period for removals if people forget torenew their residents’ permit. We have introduced visitor’s permits to the CPZs south of EustonRoad where residents were crying out for them. We are consulting on a borough-wide review ofCPZ boundaries, hours and days of operation. We have trialled cashless pay & display machineswith Westminster Council and are in the process of introducing this facility in high tariff areas.We have improved how we manage parking suspensions by introducing a new mobile patrol toremove redundant suspensions and we now make every attempt to reduce the hours of the dayand days of the week for which a suspension is in place. We have introduced innovative e-alertsto residents to inform them of forthcoming suspensions. Our Suspension Notices have beenaltered a number of times following advice and ideas received from residents. In Parking, as wellas other fields, I firmly believe the Council does not have a monopoly on good ideas.