I N T E G R I T Y

E X C E L L E N C E

U N D E R S T A N D I N G

U N I T Y

R E S P O N S I B I L I T Y

Published in March 2010.

 The Tata Commitment

At the Tata Group we are committed to improving the quality

of life of the communities we serve. We do this by striving for
leadership and global competitiveness in the business sectors in
which we operate.

Our practice of returning to society what we earn evokes trust

among consumers, employees, shareholders and the community.
We are committed to protecting this heritage of leadership with
trust through the manner in which we conduct our business.
 * U R X S   

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An Introduction .....................................04 Information Technology Automotive Metals
• Tata Motors ............................................... 32
Group History ........................................06 • Tata Consultancy Services............ 14 Subsidiaries / Associates / JVs • Tata Steel .......................................48
• Jaguar Land Rover
• Tata Elxsi ........................................ 19
• Tata Marcopolo Motors
Subsidiaries / Associates / JVs

International Locations .........................09

• Tata Technologies ......................... 20 • Tata Daewoo Commercial Vehicle Company • Tata Steel Europe (Corus)
• Tata Interactive Systems .............. 23 •Tata Motors (Thailand) • NatSteel Holdings
• Tata Technologies • Tata Steel Thailand
• Tata Business Support Services ... 24 • Tata Cummins • Tinplate Company of India
• HV Transmissions and HV Axles
• Tayo Rolls
Promoter Companies • TAL Manufacturing Solutions
Communications • Tata Motors European Technical Centre • Tata Steel Processing and Distribution
• Tata Motors Finance • Tata Refractories
• Tata Sons ............................................10 • Tata Sky ......................................... 25 • Hispano Carrocera • Tata Sponge Iron
Subsidiaries & Divisions • Tata Teleservices ........................... 26 • Tata AutoComp Systems • Tata Metaliks
• TML Distribution Company • Tata Pigments
• Tata Consulting Engineers • Tata Communications ................... 28
• Concorde Motors
• Tata Housing Development Company • Jamshedpur Injection Powder
• Tata Petrodyne • Tata AutoComp Systems .......................... 38 • TM International Logistics
• Tata Financial Services JVs • mjunction services
• Tata Quality Management Services • Tata AutoComp Systems Limited Interiors and • TRF
Plastics Division • Jamshedpur Utility and Service Company
• Nanjing Tata AutoComp Systems • The Indian Steel and Wire Products
• Tata Industries ...................................11 • Tata Johnson Controls Automotive • Tata BlueScope Steel
• Tata Toyo Radiator
Divisions
• Tata Yazaki AutoComp • Dhamra Port Company
• Tata Strategic Management Group • Automotive Stampings & Assemblies • Lanka Special Steel
• Tata Interactive Systems • Tata Ficosa • Sila Eastern Company
• TACO Composites • Tata Steel KZN
• Tata AutoComp GY Batteries
• TACO Hendrickson Suspensions
Associated Sector
• Telco Construction Equipment
Company ................................................... 40
• Tata Refractories ............................52
Engineering Products & Services

• Tata Projects .............................................. 41 Composites

• Voltas ........................................................ 42
• Tata Consulting Engineers ....................... 44 • Tata Advanced Materials ...............53
• TRF ............................................................. 45
 2 Y H U Y L H Z
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Hotels, Property Development
• Indian Hotels (Taj Hotels Resorts
and Palaces) .................................56
• Tata Realty and Infrastructure ....60
• Tata Housing Development
Company ......................................61
• JUSCO ...........................................62
Financial Services
• Tata AIG Life
Insurance Company .....................63
• Tata AIG General
Insurance Company .....................63
• Tata Asset Management ..............64
• Tata Investment Corporation ......64
• Tata Capital ..................................65
Other Services
• Tata Strategic ...............................66
• Tata Services ................................67
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• Tata Power ................................70
Subsidiaries
• North Delhi Power Limited
(NDPL)
• Powerlinks Transmission
• Tata Power Trading Co.
• Strategic Electronics Division
(SED)
• NELCO
• Tata BP Solar ............................73
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• Tata Beverage Group ..............76 • Tata Chemicals ........................88
Subsidiaries / Associates • Advinus ....................................91
• Tata Tea Inc. • Rallis India ...............................92
• Watawala Plantations
• Zhejiang Tata Tea Extraction
Company
• Titan Industries ....................... 80
• Infiniti Retail ............................ 83
• Trent ......................................... 84
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• Tata International ...............................99
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• Trusts .................................................... 100
• Institutes ............................................. 106
• Marg ..................................................... 107
• NCPA..................................................... 108
• Sports ................................................... 109
• Tata Council for
Community Initiatives.................... 110
• Product Index.................................... 111
 THE TATA GROUP

The Tata Group comprises operating companies in seven business sectors : Information Technology and Communications, Engineering,
Materials, Services, Energy, Consumer Products and Chemicals. The Group was founded in the last quarter of the 19th century in India when

the country had just set out on the road to gaining independence from British rule. Consequently, the founders of the Group aligned business
opportunities with nation building. This approach remains ingrained into the Group’s ethos even today even as it spreads its operations to

other geographies.

The Tata Group is today India’s largest conglomerate with revenues of $70.8 bn in the financial year ending March 31, 2009. The Group
companies had 363,039 people on their rolls on March 31, 2009. Its 28 publicly listed companies have a combined market capitalisation

which is one of the highest among all business houses in India and a shareholder base of over 3.5 million. Group companies export products

and services to over 85 countries and have operations in over 80 countries.

The Tata companies share a set of five core values derived from the Group’s early beliefs which even today drive all business decisions.

These values are : Integrity, Understanding, Excellence, Unity and Responsibility. The Group and its companies have been distinctive in

their adherence to business ethics and their commitment to corporate social responsibility. This legacy has earned the trust of the Group’s

stakeholders in a measure few business houses can match.

 GROUP HOLDING STRUCTURE

Board of Directors

Sir Dorabji Tata Trust Sir Ratan Tata Trust Other Tata-endowed Trusts
Mr. Ratan N Tata
Chairman
••
Mr. Noshir A Soonawala
Vice Chairman
•• 66% shareholding

Mr. Farrokh K Kavarana

•• Tata Sons Limited
49% shareholding

Dr. Jamshed J Irani

•
Mr. R Gopalakrishnan
Executive Director
• (Major holdings)
• Tata Consultancy Services
Mr. Ishaat Hussain
Finance Director
•• • Tata Steel
04
05
• Tata Motors
Tata Industries Limited
Mr. R K Krishna Kumar
•• •
•
Tata Power
Tata Communications
Mr. Arun R Gandhi
• •
•
Tata Chemicals
Tata Beverage Group
Mr. Cyrus P Mistry
• • Indian Hotels
(Major holdings)
• Tata Advanced Materials
Mr. Kishor A Chaukar
Managing Director
• •
•
Titan
Voltas
• Tata AutoComp Systems
• Tata Industrial Services
• Tata Elxsi
Mr. S Ramadorai
• •
•
Trent
Tata Investment Corporation
• Drive India Enterprise Solutions
• Advinus Therapeutics
Mr. B Muthuraman
• • Tata Teleservices
Mr. Prasad R Menon
• •
•
Tata International
Tata AIG General Insurance Company
Mr. Ravi Kant
• •
•
Tata AIG Life Insurance Company
Tata Sky
• Tata Asset Management

• Tata Sons Limited

•
•
Tata Advanced Systems
Tata Capital
• Tata Industries Limited
• Tata Realty and Infrastructure
 JURXSKLVWRU\

1868
Jamsetji Nusserwanji 1902 1910
Tata starts a
The Indian Hotels Company The first of the three
private trading firm 1917
is incorporated to set up the Tata Electric Companies,
laying the foundation The Tatas enter the
Taj Mahal Palace and Tower, the Tata Hydro-Electric
of the Tata Group. consumer goods
India’s first luxury hotel, Power Supply Company,
which opened in 1903. is set up to generate segment as
electricity. the Tata Oil Mills
Company is established
to make soaps,
detergents and
1911
cooking oils.
1907 The Indian Institute
of Science is established
The Tata Iron and Steel
in Bengaluru to serve
Company is established to set
as a centre for
up India’s first iron and steel 1912
advanced learning.
plant in Jamshedpur, which Tata Steel introduces 1932
1874 started production in 1912. eight-hour working Tata Airlines,
days, well before a division of Tata Sons,
The Central India
such a system was is established, opening
Spinning, Weaving
implemented by up the aviation
and Manufacturing
law even in most sector in India.
Company is set up,
western countries.
marking the Group’s
entry into textiles.
 1995
1998
Tata Quality
Tata Indica — India’s
1945 Management Services
1968 first indigenously
institutes the JRD QV
Tata Engineering and Locomotive designed, developed
Tata Consultancy Award, modelled on
Company (renamed Tata and manufactured car —
Services (TCS), the Malcolm Baldrige
Motors in 2003) is established is launched by Tata Motors,
India’s first software National Quality
to manufacture locomotive spearheading the
services company, Value Award of the
and engineering products. The Group’s entry into
is established as a division United States, laying the
company began manufacturing passenger cars.
of Tata Sons. foundation of the Tata 06
commercial vehicles in 1954 in a
Business Excellence 07
JV with Daimler Benz.
Model.
1984
Titan Industries —
a joint venture between 1996
1939 1952
the Tata Group and the
Tata Teleservices Limited
Tata Chemicals is Pandit Jawaharlal Nehru, Tamil Nadu Industrial
(TTSL) is established to
established. India’s first Prime Minister, Development Corporation
spearhead the
requests the Group to (TIDCO) — is set up to
Group’s foray into the
manufacture cosmetics in manufacture watches.
telecom sector.
India; and Lakme
is established.
 2002
2004 2007 2008
2001 The Tata Group acquires a
Tata Motors acquires In a major step in its
controlling stake in
Tata-AIG — a joint the heavy vehicles unit unfolding strategy
Videsh Sanchar Nigam 2005
venture between of Daewoo Motors, of growth and
Limited (now Tata Indian Hotels adds
the Tata Group and South Korea. globalisation, Tata Steel
Communications) — India’s New York's iconic
American International
leading international • acquires Corus, the UK-
Group Inc (AIG) — hotel, The Pierre, to based steel company,
telecommunications Tata Steel makes its Tata Motors acquires
marks the Group’s its portfolio as also its for $ 12.1 bn,
service provider. first major overseas the Jaguar Land Rover
re-entry into insurance. Ginger "Smart Basics" the biggest overseas
• investment in NatSteel businesses from Ford
The Group’s insurance hotels in India. acquisition by an
Tata Consultancy Services Asia, headquartered Motor Company and
company, New India in Singapore. Indian company. unveils the Tata Nano,
becomes the first Indian
Assurance, was nation- Currently Tata Steel is among the world’s
software company to cross one
alised in 1956. among top 10 global cheapest car.
billion dollars in revenues.
2000 steel companies with
•
Tata Tea (since named as crude steel production
Titan launches Edge,
Tata Beverage Group) acquires capacity of over
the slimmest watch
the Tetley Group, UK, 28 million tonnes
in the world.
in the first major per annum.
• •
acquisition of an
Tata Consulting VSNL acquires
international brand
Services goes public in Tyco Global Network,
by an Indian group.
India's private sector's making it one of the
largest initial world's largest provider
public offer. of submarine cable
bandwidth.
 LQWHUQDWLRQDOORFDWLRQV
Head Office Q Group Representative Office T JV / Subsidiary/Associate V Production Facility / Property O Global Development Centres (GDC) O
R&D Centre/Centre of Excellence (CoE) M
United States T France Turkey Kenya Thailand
Tata Incorporated Q TCS V Tata Steel O Tata Beverage Group O Tata Steel O
Tata Beverage Group VO Tata Communications V Sweden Tata Motors V Tata Motors V
TCS VOM Tata Technologies V TCS V Tata Chemicals O TCS V
Tata Communications V Tata Steel O Tata Communications V Tata International V Tata Technologies VO
Indian Hotels VO Germany Tata Steel O Botswana Malaysia
Tata Technologies VOM TCS V
Norway TCS V Tata Steel O
Tata Chemicals O Tata Technologies VO
Tata Communications V Indian Hotels O
Tata Steel V Tata Communications V Mauritius
Tata Motors V TCS V
Canada Tata Steel O Tata Chemicals V
TCS V
TCS VO Belgium Singapore
Russia Saudi Arabia
Tata Beverage Group O TCS V Tata Communications V
Tata Motors V Voltas V
Tata Communications V Tata Communications V Tata Steel O
Tata Communications V TCS V
Tata Technologies V Tata Steel O Tata Technologies Q
Tata Steel O Luxembourg Morocco Oman Tata Motors V
TCS O TCS O Voltas V TCS VO
Mexico Tata Chemicals O
TCS VO Tata Communications V Tata Steel V Tata Chemicals V
Tata Motors V Tata Power V
Tata Technologies V Switzerland UAE
TCS V Senegal
Chile Tata Motors V Tata International V The Philippines
TCS VO Tata Communications V Indian Hotels O
Tata Steel O Tata International V Tata Steel O
Voltas V TCS VO
Ecuador Ghana TCS VO
Poland
TCS VO Tata International V Tata Communications V
TCS V Vietnam
Uruguay Tata Beverage Group O Ivory Coast Tata Steel VO
TCS VO Tata Communications V Tata Steel V Bahrain
TCS V Taiwan
Brazil
TCS VO
Ukraine
Tata Motors V
Malawi
Maldives TCS V 08
Tata Beverage Group V
Argentina Netherlands Namibia
Indian Hotels O Indonesia 09
TCS VOM Tata Communications V Tata International V Pakistan TCS V
Voltas V Tata Beverage Group VO Tata Power V
Columbia Zambia
TCS V
TCS VOM Tata Chemicals O Indian Hotels O
Sri Lanka South Korea
Bermuda Tata Steel OM Tata International V
Tata Communications V Tata Motors VOM
Tata Communications V Tata Technologies V Zimbabwe Indian Hotels O Tata Technologies V
Portugal Denmark Tata International V Tata Steel O TCS V
TCS V Tata Chemicals V Tata Beverage Group V
Tata Communications V
South Africa T Japan
Spain Hungary Nepal TCS V
TCS VOM Indian Hotels VO
Tata Motors V OM Tata Communications V Tata Communications V
Tata Communications V Tata International V
Tata Communications V TCS VOM Tata Technologies V
Bhutan
United Kingdom T Czech Republic Tata Steel VO
Tata Beverage Group O Indian Hotels O Australia
Tata Limited Q Tata Communications VO
Tata Beverage Group Q OM Ireland Tata Beverage Group V Bangladesh TCS VM
TCS VOM TCS O Tata Chemicals V Tata Beverage Group VO Tata Steel VO
Indian Hotels VO Tata Technologies V Tata Motors V Tata Motors V Indian Hotels O
Tata Communications V Tata Communications V Tata Communications  V
Mozambique China T Tata Beverage Group O
Tata Motors M Italy Tata International V
Tata Chemicals O TCS# VOM
Tata Communications V Tata Steel V New Zealand
Tata Technologies VO Tata International# V
TCS V V
Tata Steel OM Uganda Tata Communications# V TCS
Greece Tata International V Tata Steel O
Finland Tata Beverage Group VO
TCS V Tata Steel O Tanzania
Tata AutoComp O
Tata International V
Tata Technologies V #
Hong Kong
In addition ...
• TCS has 18 offices in USA including 3 Development Centres. In the UK, TCS has 7 offices including one • Tata Technologies has offices in the USA (6), Canada, Mexico, UK (3), Germany, France, The Netherlands, Ireland, Singapore, Japan,
Development Centre. TCS has an additional 84 offices in 42 countries around the world Korea and China
• Tata Steel Group has finishing facilities/offices in UK, Ireland, Turkey, Canada, Switzerland, Belgium, Sweden, • Tata International has offices in Ethiopia, China, Malawi, Singapore and Vietnam
Spain, Germany, France, USA among other countries • Voltas has offices in Saudi Arabia, UAE, Qatar, Singapore and Bahrain
• Tata Interactive Systems has Development Centres in Germany, Switzerland. Its sales and marketing operations • Tata Beverage Group has its corporate head office in the UK which supports its six regions comprising UK and Africa; Europe and
span the US, Canada, the UK, Mainland Europe, Australia, New Zealand, the Middle East and Asia the Middle East; USA; Canada and South America; Asia Pacific and Asia
• Tata Elxsi has offices in USA, UK, France, Germany, Japan, Taiwan, UAE and Design studios in UK and Japan • Tata Communications has subsidiaries in Guam, Luxembourg, Puerto Rico, Poland, Austria and Taiwan
• Tata Power through its subsidiaries has offices in Singapore and Indonesia • Titan has a sourcing office in Hong Kong Please see pages 94-98 for details
on International Operations
• Rallis has an office in Australia
 SURPRWHU
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SONS

Established as a trading firm by Jamsetji Tata in 1868, Tata Sons is the promoter of the major Tata companies and holds the majority promoter
holding in the Tata companies. The Chairman of Tata Sons is traditionally regarded as the Group Chairman.
Tata Sons is the owner of the Tata name and the Tata trademarks which are registered in India and several other countries and are used by
Tata companies in relation to their products and services. The terms of use of the Tata mark and logo by the companies are governed by the
Brand Equity and Business Promotion Agreement signed between Tata Sons and the respective company.
About 66% of the equity capital of Tata Sons is held by public philanthropic trusts endowed by the members of the Tata family, the two
biggest being the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust, both created from the estates of the sons of the Group’s founder. (Please
also see pages 100-105).
Besides other subsidiary companies which separately appear in this brochure, Tata Sons' remaining operating subsidiaries and divisions are:
Jamsetji Nusserwanji Tata - Founder, Tata Group
Tata Consulting Engineers Limited is a premier consulting engineering organisation with over 2,400 highly qualified and experienced
technical professionals offering the full range of engineering and consultancy services to its clients, spanning concept development to
commissioning support on their new or expansion projects. The sectors served are: Power (generation, transmission & distribution), alternate
energy, infrastructure, chemicals, industrial, mining and minerals and metallurgy. ISO 9001:2000 certified, TCE has completed over 5,500
assignments in India and overseas. (Please also see Page 44) (www.tce.co.in)
Tata Housing Development Company Limited: Commencing operations in 1984, Tata Housing is one of the key players in the real estate
industry in India. Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations span
various aspects of real estate development, such as land identification and acquisition, project planning, designing, marketing and execution
and property management. The company caters to the needs of home buyers across all income segments -- from low cost housing through
“Shubh Griha” homes, to “New Haven” in the affordable housing segment and through distinctive projects in luxury housing. (Please also see
Page 61) (www.tatahousing.com)
Tata Petrodyne: A 100% owned subsidiary, Tata Petrodyne owns interests in several oil gas fields in the Cambay basin and in the Cauvery
basin in India. It has recently acquired an interest in a North Sea UK oil field.
Tata Financial Services: An in-house financial consultancy engaged in financial planning for Tata companies; assists in negotiations with
multilateral financial institutions and international banks, and arranges foreign currency funding for projects.
Tata Quality Management Services: Has the key responsibility of ensuring that Tata companies achieve global-class levels of business
excellence using the Tata Business Excellence Model.

Contact : Chief, Group Corporate Affairs, Tata Sons, 24, Homi Mody Street, Mumbai 400 001, India. Tel : +91-22-6665 7887 Email : christabellenoronha@tata.com
 SURPRWHU
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INDUSTRIES

Tata Industries was set up by Tata Sons in 1945 as a managing agency for businesses promoted by Tata Sons. After the
abolition of the managing agency system its mandate was recast in the early 1980s to promoting the group’s entry into
new and high-tech industries.
Tata Industries has initiated and promoted the group’s ventures into several sectors, which include auto components,
advanced materials, telecommunications and life sciences. Tata Industries continues to evaluate opportunities for
promoting new business ventures and pioneers the entry of Tata into emerging technologies which exhibit the potential
to become large businesses. Tata Industries continues to be closely associated with the group’s telecommunication
businesses. Tata Industries also has two operating divisions which function as independent profit centres:
Tata Strategic Management Group (Tata Strategic) is the largest Indian owned management consulting firm in South
Asia. Its clientele includes private sector companies in India, multi-national corporations, public sector/Government and
companies promoted by Tatas. Tata Strategic works with clients in South Asia, West Asia, Africa and Europe - addressing Bombay House - Head Office, Tata Group
local market issues or for their India plans. Currently, over 50% of its business comes from non-Tata clients and 20% from
international clients. 10
11
Tata Strategic addresses ‘top-of-the-mind’ needs of the client’s top management through a range of contemporary
offerings spanning the areas of strategy formulation, organization effectiveness, performance improvement and
business optimization. Tata Strategic works with clients across the following practice areas: Automotive and Engineering;
Chemicals and Energy; Consumer and Retail; Infocom, Media and Education; Infrastructure; Financial Services, Analytics
Solutions and Organisational Effectiveness. (Please also see Page 66) (www.tsmg.com)
Tata Interactive Systems (TIS) is the world’s leading developer of learning solutions with a team of over 600 multi-
disciplinary specialists. TIS creates 3000+ hours of learning content across 160+ concurrent projects every year. Whether
it is performance and productivity gains, streamlining operations and financials, developing leadership and decision
making skills, enabling smooth product development, reducing time to market, boosting employee motivation, or any
other corporate or learning initiative – solutions provided by TIS have proven their effectiveness at more than 60 Fortune
500 companies, leading educational institutions and government departments worldwide. (Please also see Page 23)
(www.tatainteractive.com)

Contact : Tata Industries Limited, Bombay House, 24, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22-6665 7373 Fax : +91-22-6665 7974 Email : TIL@tata.com
 Information Technology

Tata Consultancy Services

Tata Elxsi

Tata Technologies

Tata Interactive Systems

Tata Business Support Services

Communications

Tata Sky
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The Tata Group pioneered the infotech services industry in India when it established Tata Consultancy

Services — now India’s most valuable IT company and Asia’s largest software house — way back in 1968. Tata Communications

The Group has, since those early days, sharpened its focus on creating technology solutions to help and

connect the businesses and the people they touch. That is the philosophy driving the current Tata thrust
in telecom services.

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CONSULTANCY SERVICES www.tcs.com

Profile
Tata Consultancy Services (TCS) is an IT services, business solutions and outsourcing organisation
that delivers real results to global businesses, ensuring a level of certainty that is unmatched
in the industry. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services
delivered through its unique Global Network Delivery ModelTM, recognised as the benchmark of
excellence in software development.

Tata Consultancy Services employs over 140,000 of the world’s best trained IT consultants in
42 countries. The company generated consolidated revenues of $6.0 billion for the fiscal year
ended March 31, 2009 and is listed on the National Stock Exchange and Bombay Stock Exchange
in India.

Key Business Areas

• IT Services – rich technology skills and integrated processes, delivered across the world with
unparalleled rigor and quality

• Business Solutions – comprehensive strategies, extending from analysis to ideation to

solution, drawing upon functional and industry knowledge

• Outsourcing – superior, scalable services and programs, from optimising discrete functions
to managing entire business solutions and service areas with reduced risk and cost

Our Business Drivers

1. Broad Offering Portfolio : TCS offers technology solutions and services across industries
and business areas. The company’s Broad Portfolio of Offerings provides clients with
the right set of capabilities for the right problems at the right time. TCS applies deep
industry experience to provide a wide range of IT solutions, consulting, business process
TCS House, Mumbai, India
outsourcing (BPO), engineering services and IT infrastructure services. In addition, TCS
 14
15

has specialised solutions for small and medium enterprises (SMEs) which employs an Specialised Training Centre - Ignite, Chennai, India
innovative service model - TCS IT-as-a-Service. This model leverages TCS’ leadership in
technology and service innovation to offer integrated end-to-end managed solutions to
small and medium businesses. Furthermore, TCS’ platform-based BPO model focuses on
undertaking the management and execution of the client's non-core business processes
on its own technology platform. To shorten implementation times and leverage best-in-
class practices, TCS' platform-based approach incorporates configurable plug-in templates
and shared synergies through a multi-client system architecture.

2. Global Network Delivery ModelTM : TCS’ Global Network Delivery ModelTM delivers services
and solutions anywhere, with consistently superior quality. At the centre of this model are its
people, providing skills at the appropriate scale and nurtured by the firm’s ability to attract
and retain talent. This combination of platform and people – assisted by collaborative tools –
translates to processes that are consistent and effective everywhere.

The model's highlights are :

• Highly refined processes that have earned TCS the first global SEI-CMM Level 5
assessment

• Execution by a talented, scalable professional force

• On-site, domestic, and offshore staffing

• Broad technology and domain expertise

• Effective and scalable talent management

• Delivery through a network of integrated, global development centres

• Multi-continent and interconnected development centre network

• State-of-the-art, redundant telecommunications network

• Global collaboration tools Jamsetji Tata Building, Montevideo, Uruguay

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The Tata Research Development and Design Centre (TRDDC) at Pune, India The firm’s solution centres are at the heart of this delivery process and are located across the world. Each
centre is classified as Global, Regional or Near Shore, and provides a unique set of services and solutions
to our clients.

• Global Solution Centres: Brazil, China, India

− Very high scale

− Serves large customers
− High depth & breadth of skills
− Matured processes

• Regional Solution Centers: Argentina, Chile, Colombia, Ecuador, Hungary, Mexico, Morocco and
Uruguay
− Medium scale
− Serves local customers
− Select capabilities
− Addresses language and cultural challenges

• Near-Shore Solution Centres: Canada, Luxembourg, Singapore, South Africa, UAE, UK and USA
− Smaller scale
− Customer geography & time zone
− Helps to build customer comfort

3. Focus on Innovation : TCS Innovation Labs work across domains, new technology areas and are spread
across geographies. These Labs attract the best R&D talent globally, are equipped with state-of-the-
art infrastructural resources, and have to their credit many achievements across software engineering
standards, business & domain innovations, and technology products. The work being carried out in TCS

TCS Training Centre, Thiruvananthapuram, India

 16
17

Innovation Labs includes areas such as next generation software processes, human-computer TCS Hangzhou, China
interface, bioinformatics, nanotechnologies, embedded solutions, grid computing and utility
computing.

TCS’ clients also benefit from its Co-Innovation Network (COINTM), which identifies and
refines useful emerging technologies. The work of the Innovation Labs is strengthened
through collaborating with universities such as MIT and Stanford and teaming with
technology leaders such as IBM and Microsoft. This blending of ideas and best practices
helps TCS maintain clients’ technological edge.

The Network's highlights are :

• Proven innovation from India’s first and largest software R&D unit

• Partnerships with both current market leaders and entrepreneurs with rule-changing
approaches

• Investments in research to develop next-generation solutions

• Close collaboration with clients to generate relevant, actionable innovation

Corporate Sustainability
Corporate Sustainability (CS) in TCS is focused on health and education initiatives together with
ensuring diversity in the workforce, ethical global sourcing and concern for the environment.
While TCS endeavours to use its IT core competence to address societal problems, one key
differentiator for TCS is the involvement of its employees through volunteer activities conducted
under the umbrella of Maitree, an association of TCS employees and their families across the
globe that is active in various communities and is a key vehicle of CS within the company.
Maitree also addresses TCS’ internal stakeholders and engages TCSers and their families in a
variety of meaningful activities including music, dance and sport.

TCS Seven Hills Park, Cincinnati, Ohio, USA

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CS activities include structured engagement with stakeholders,
especially with academics and students; and the use of IT core
competence to address large-scale societal problems and launch
new solutions like mKrishi, anSMS-based agro advisory service. Be
it girl child education in South Asia in collaboration with UNICEF or
adult literacy programmes in South India, TCS believes in using IT as
an instrument for social development and change.

Other TCS community initiatives have been in areas addressing

environmental and civic problems; setting up and maintaining
infrastructure for urban beautification, pollution reduction and
healthcare; waste management in the office environment; water
treatment; and building a world-class super-specialty hospital for
children in Mumbai city.

Contact : Head – Corporate Marketing, Tata Consultancy Services, TCS House, 3rd Floor, Raveline Street, Mumbai 400 001,
India. Tel : +91-22-6778 9974 Fax : +91-22-6630 9994 Email : corporate.office@tcs.com
 18
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Industrial design and product development by IDE

TATA ELXSI www.tataelxsi.com

Profile
Tata Elxsi, a product design company, focuses on delivering innovation and value through outsourced product design, R&D
services and technology development solutions to customers worldwide.
The company has more than 3,000 professionals including software & hardware engineers; styling, mechanical, graphic &
interface designers, and animators & visual effects experts.
Industry experience of more than 20 years, mature quality processes & methodologies assessed for SEI CMMi Level 5, core
technology strengths & system engineering capabilities help Tata Elxsi deliver high quality, cost effective and reduced time-
to-market solutions to industry sectors such as automotive, consumer electronics, media & entertainment, networking &
communication, scientific instrumentation, semiconductors and storage.
Tata Elxsi’s global delivery capability is supported by 20 global offices, six India development centers, state-of-the-art pre/post
production centers in Mumbai and Los Angeles for visual effects, a near-shore center in Japan and UK and a rich network of
13 offices across India supporting Indian customers.
Services
• Product Design Services : Product Design Services (PDS) includes full service software, hardware, and system design &
development programs for technology products. PDS offers a rich portfolio of reusable software components, ready-to-
deploy product frameworks, licensable IPs (intellectual property) and product development services.
• Innovation Design Engineering : IDE (Innovation Design Engineering), the industrial design division of Tata Elxsi,
supports global corporations in the area of new product introduction from concept to market. Its expertise lies in the
areas of consumer insights, product/service innovation, industrial design, functional prototyping and engineering. It also Animation and special effects created by VCL
engages in consumer brand development and retail design.
• Visual Computing Labs : Visual Computing Labs (VCL), an animation, visual effects & game asset building facility, services
production houses worldwide, intersecting high creativity with leading-edge technology. VCL addresses its customers’
pre-production, production and post-production requirements (including character design, asset building, animation,
high-end visual effects, compositing and virtual sets).
• System Integration Services : Systems Integration Services (SI) implements design solutions in the automotive, aerospace,
entertainment, manufacturing, government and education segments. This is backed by a network of offices; a team of
specialists in design tools, visualisation, compute systems, storage, and networking; and alliances with world leaders.
SI includes the Professional Services Group (PSG) which further extends services to applications, data mining, facilities
management, network management, storage consultancy & management, and overseas support & services.

Contact : CEO’s Office, Tata Elxsi, ITPB Road, Whitefield, Bengaluru 560 048, India. High-end technology products enabled by Product
Tel : +91-80-2297 9103 Fax : +91-80-2841 1474 Email : info@tataelxsi.co.in Design Services
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TECHNOLOGIES www.tatatechnologies.com

Tata Technologies, founded in 1989, is a global leader in engineering services outsourcing (ESO), product lifecycle
management (PLM) and product development IT services to the manufacturing industry. The company has a global network
of operations in Canada, France, Germany, India, Ireland, Japan, Mexico, Netherlands, Singapore, Thailand, United Kingdom
and the United States.

Tata Technologies enjoys many long-term, multi-dimensional client partnerships across the global as a result of the company’s
scalability and flexibility. Tata Technologies brings both onshore and offshore expertise to meet client’s expectations and
requirements. With over 3,500 experienced professionals, Tata Technologies is one of the largest independent product
design organisations in the world. Over 80% of its employees are citizens of the country where they work. This enables Tata
Technologies to have first hand familiarly of the local business cultures while operating on a global basis.
 20
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Services
Aerospace Engineering and Design
Tata Technologies offers a comprehensive services portfolio with a core emphasis on product design and
development. With design and IT engineers selected for innovation, experience and design technology
skills, Tata Technologies has the largest ESO workforce in India dedicated to product development. Its
services include:

• Aerospace Engineering
• Automotive Engineering
• Offshore/Onshore Delivery
• Digital Manufacturing & Plant Floor Simulation
• Manufacturing Automation & Control Systems
• Human Machine Interface/Robotics
• ERP Integration
• Enterprise Resource Planning
• Enterprise Solutions for CRM & SAP
• Information Lifecycle Management
• PLM Implementation
• Systems Integration
• IT Professional Services
• Program Management
• Embedded & Electrical
• Analysis/Simulation
• PLM Training & Help Desk Support Services

Products
Effective software and hardware selection gives companies more time to focus on innovation and the ability
to go to market with a competitive advantage. Tata Technologies uses the very same software in product
design that it sells to its customers [i.e. we use what we sell and we sell what we use]. This unique advantage
in the marketplace creates a foundation of trust between Tata Technologies and its clients. PLM products Automotive Engineering and Design
marketed by Tata Technologies include :
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• Dassault Systems
• Siemens
• Autodesk
• MSC Software

Taking it one step further, Tata Technologies has developed proprietary applications enabling better use of technology,
validation of design best practices and improving reliability of digital design data. Over 110,000 engineering personnel
around the world in 60+ countries use the following applications.

• iGETIT
• iCHECKIT
Comprehensive PLM Products and Services • iCOMPAREIT
• KNEXT

Clients
Tata Technologies has strategic business relationships with all 10 of the top 10 automotive OEMs and aerospace OEMs,
as well as key relationships with major manufacturers of consumer durable products.

Quality Focus
Tata Technologies is keenly attuned to the importance of staying current with the latest industry certifications and the
value of protecting proprietary and client information assets. The company is accredited with AS 9100B certification
for aerospace products delivered from its Center for Advanced Engineering & Design at Hinjewadi in Pune, India. In
addition, the company has been certified ISO-9001 for engineering services and is a Ford C3P Certified Data Service
Provider. The company has also achieved CMMi Level 5 for engineering automation projects and enterprise systems
projects for SAP and software projects.

Contacts : International Headquarters (Tata Technologies Limited) Singapore. Tel : +65-6779 4733 Fax : +65-6732 4955
Email : corporate@tatatechnologies.com
Asia-Pacific Headquarters, Pune, India. Tel : +91-20-6652 9090 Fax : +91-20-6652 9043
North American Headquarters, Novi, MI, USA. Tel : +1 248 426 1482 Fax : +1 248 426 8398
Europe Headquarters, Luton, UK. Tel : +44 (0) 1582 878750 Fax : +44 (0) 1582 878751
Tata HAL Aerostructures Limited, Bengaluru, India. Tel : +91 80 6583 7174 / 7175
 22
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INTERACTIVE SYSTEMS www.tatainteractive.com

Tata Interactive Systems (TIS) is the world’s leading developer of learning solutions. With a team of over
600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 160+ concurrent
projects every year. Whether it is performance and productivity gains, streamlining operations and
financials, developing leadership and decision-making skills, enabling smooth product development,
reducing time to market, boosting employee motivation, or any other corporate or learning initiative
– TIS’ solutions have proven their effectiveness at more than 60 Fortune 500 companies, leading
educational institutions and government departments worldwide.
TIS’ clients include Barclays Bank; Citibank; HSBC; London Stock Exchange; BP-Amoco; ExxonMobil;
the Indian Navy; United Nations; Hewlett Packard; British Telecom; Motorola; Siemens; Vodafone; GE;
Tata Motors; Tata Steel; GlaxoSmithKline; Harcourt Achieve; McGraw-Hill; Pearson Education; Colgate-
Palmolive; Unilever; American Airlines; British Airways; Emirates; Qantas; the Royal Mail Group; the Boston
University; the University of Phoenix and the Florida Virtual School.
TIS is the only learning solutions organization in the world to be assessed at Level 5 in both the SEI-
CMM and P-CMM frameworks. Its solutions have won widespread industry recognition with prestigious
awards including Performance Centered Design, ASTD, IT Training, Brandon Hall, APEX, BETT, BIMA, SIIA
Codie, FICCI BAF, and Business World-NID awards.
Areas of Business
TIS caters to three segments – Corporate, Education, and Government. It offers its clients innovative
learning solutions including:
• Web-based Training & Courseware – to help achieve learning goals
• Simulations – to offer immersive learning experiences
• Electronic Performance Support Systems – to provide on-the-job support
• Software Solutions – to leverage technology in learning
• Game-based Learning – to enhance learner engagement
The scope of TIS’ learning solutions encompasses on-boarding, sales training, process training, product
training, curriculum design, assessments, soft skills training, and technical training, among others. TIS has
extensive experience across diverse industry domains including pharmaceuticals and healthcare; banking,
finance, and insurance; IT; communications and telecom; publishing; virtual and online schools and
universities; transportation; government and defence; and not-for-profit organisations.
Location
TIS has development centers in Germany, Switzerland and India. Its sales and marketing operations span
the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East and Asia.

Contact : Chief Marketing Officer, Tata Interactive Systems, Leela Business Park, Andheri-Kurla Road, Andheri (E),
Mumbai 400 059, India. Tel : +91-22-6643 8000 Fax : +91-22-6643 8800 Email : tismarketing@tatainteractive.com
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BUSINESS SUPPORT SERVICES www.tata-bss.com

A hub centre in Mohali Profile

Tata Business Support Services (TBSS) is a wholly owned subsidiary of Tata Sons Limited, providing outsourced
customer care and allied services to utilities, travel agencies/airlines, financial services, media companies, retail
companies, Governments and NGOs. TBSS has state of the art infrastructure and a distributed delivery capability
across 11 centres in India and the US. The company offers voice based services in 14 Indian and foreign languages.
TBSS also works alongside and complements the BPO portfolio of TCS.
An important effort at TBSS is to build service offerings at price performance points appropriate for India’s
rapidly expanding domestic markets for various kinds of outsourced services. Given a modest scope for factor
cost arbitrage for clients within India, the company is focused on innovation with regard to delivery models,
production efficiencies and labour pools.
While Tata Group companies have collectively constituted an important ‘home’ market for TBSS, the company
is also focused on pursuing opportunities in the emerging market for public private partnerships, including in
several kinds of citizen services.

Services
• Customer care administration: Answering queries and processing requests concerning product / service
features, delivery & installations, warranties, claims, etc.
• Problem registration & resolution support: Helpdesk support, coordination with dealers, clients and client
franchises, customer updates, billing issues, etc.
• Analytics based services: Lead generation for direct marketing & cross selling, market surveys, churn &
loyalty programme management, etc.
• Third party administration: Services for auto and health insurers, and retail financial services.

A satellite centre in Jamshedpur

Contact : India : Tata Business Support Services Ltd., Gowra Trinity, Chiran Fort Lane, S.P. Road, Begumpet, Hyderabad 500016,
India. Mobile : +91 – 92461 59894, Email : marketing@tata-bss.com
Contact : US : Tata Business Support Services Ltd., 6671 Caroline Street, Milton, Florida 32570. Tel : 1 800 248 8718,
Email : marketing@tata-bss.com
 24
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TATA SKY www.tatasky.com

Tata Sky is a JV between the Tata Group and STAR, owned by the UK-based British Sky Broadcasting Group with a
reputation of more than 20 years of satellite broadcasting experience.
The company has invested in state-of-the-art digital infrastructure, partnered with global leaders to provide superior
technology and set-up high-end 24x7 call centers in Pune, Chandigarh and Hyderabad, manned by multi-lingual
customer service associates to offer professional and efficient customer service.
Launched in 2006, Tata Sky has empowered every Indian viewer with ‘choice, control and convenience’ by offering
them the most comprehensive choice of over 174 channels ranging from movies, news, entertainment and sports
channels in DVD picture quality and CD quality sound.
Tata Sky is the first DTH company to launch interactive services customised for the Indian market, like education Uplink Centre
services for the young, cooking recipes-on-demand and 24x7 darshan of leading temples on TV and English
speaking lessons for housewives. Tata Sky was also the first to launch a programming guide for 4-day TV listings
not just in English but also in Hindi.
Tata Sky further revolutionised home entertainment with the launch of Tata Sky+, offering the breakthrough
‘Personal Video Recorder’ technology for the first time in the Indian subcontinent, with unique features such as
Record Live TV and Pause & Rewind Live TV.
Tata Sky has also achieved significant milestones and recognition making it the most trusted and premium
brand in the Indian DTH industry. Clocking a record-breaking 1 million connections in its first year, Tata Sky has
established itself as the fastest growing premium pay TV platform in India. It is the first and only Indian DTH
company to be awarded the ISO 27001:2005 accreditation for information security and also the first DTH brand
to get the prestigious ‘Superbrand’ status.
Tata Sky is currently present in over 4,500 towns in India with its extensive dealership network.

Contact : Chief Marketing Officer or National Manager – Corporate Communications, Tata Sky, Bombay Dyeing AO Bldg.,
Pandurang Budhkar Marg, Worli, Mumbai 400 025, India. Tel : +91-22-6613 3000
Email : vikramm@tatasky.com or franko.william@tatasky.com
 TELESERVICES www.tatateleservices.com

Communications is among the Tata Group’s larger investments, with over $ 7.5 billion already committed. The
Group’s objective is to provide end-to-end telecommunications solutions for business and residential customers
across the nation and internationally. The Group’s communications activities are currently spread primarily over
four companies—Tata Teleservices Limited (TTSL) and its associate Tata Teleservices (Maharashtra) Limited
(TTML), Tata Communications (erstwhile VSNL) and Tata Sky. Together, these companies cover the full range of
communications services, including:
• Telephony Services : Fixed and Mobile
• Media & Entertainment Services : Satellite TV
• Data Services: Leased Lines, Managed Data Networks, IP/MPLS VPN, Dial-up Internet, Wi-Fi and Broadband
• Value-Added Services : Mobile and Broadband Content/Applications, Calling Cards, Net Telephony and
Managed Services
• Infrastructure Services : Submarine Cable Bandwidth, Terrestrial Fiber Network and Satellite Earth Stations
and VSAT Connectivity
Profile
Tata Teleservices spearheads the Tata Group’s presence in the telecom sector.
Incorporated in 1996, Tata Teleservices Limited is the pioneer of the CDMA
1x technology platform in India. It has embarked on a growth path since
the acquisition of Hughes Telecom (India) Ltd [renamed Tata Teleservices
(Maharashtra) Limited] by the Tata Group in 2002. It launched mobile
operations in January 2005 under the brand Tata Indicom and today enjoys
a pan-India presence through existing operations in all of India’s 22 telecom
circles. The company is also the market leader in the fixed wireless telephony
market with its brand Walky. The company has recently introduced the brand
Photon to provide a variety of options for wireless mobile broadband access.
The company’s network has been rated as the ‘Least Congested’ in India for
the last five consecutive quarters by the Telecom Regulatory Authority of India
through independent surveys.
The company now also has a presence in the GSM space, through its joint
venture with NTT DOCOMO of Japan, and offers differentiated products and
 26
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services under the TATA DOCOMO brand name. TATA DOCOMO has received a pan-India licence to operate GSM telecom Tata Indicom's exclusive COCO (company-owned-company-
operated) branded retail store
services—and has also been allotted spectrum in 18 telecom circles. The company has rolled out GSM services in 14 of
India’s 22 telecom circles in a quick span of under six months. The company plans to launch pan-India operations by the
end of FY 2009-10.
TATA DOCOMO has already redefined the very face of telecom in India, being the first to pioneer the per-second tariff
option—part of its ‘Pay for What You Use’ pricing paradigm. Tokyo-based NTT DOCOMO is one of the world’s leading
mobile operators—in the Japanese market, the company is the clear market leader, used by over 50 per cent of the
country’s mobile phone users.
In December 2008, Tata Teleservices Limited announced a unique reverse equity swap strategic agreement between
its telecom tower subsidiary, Wireless TT Info-Services Limited, and Quippo Telecom Infrastructure Limited—with the
combined entity kicking off operations in early 2009 with 18,000 towers, thereby becoming the largest independent
entity in this space—and with the highest tenancy ratios in the industry. The WTTIL-Quippo combine is targeting
over 50,000 towers by the end of FY 2011.
In February 2010, TTSL entered into a strategic partnership agreement with Indian retail giant Future Group to offer
mobile telephony services under a new brand name — T24 — on the GSM platform. The commercial launch of GSM
operations of T24 will begin shortly, starting with telecom Circles in south India.
As of January 2010, Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Limited, serves over 60 million
customers in more than 420,000 towns and villages across the country, with a bouquet of telephony services encompassing
mobile services, wireless desktop phones, public booth telephony, wireline services and enterprise solutions.

Experience center inside one of Tata Indicom's COCO Stores

Contact : Vice President – Corporate Affairs, Tata Teleservices LImited, 2A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110
065 Tel : +91-11-6655 8100, +91-11-6655 1013, +91 6655 1030 (D) Fax : +91-11-6655 9808-09
Email : rajeev.narayan@tatatel.co.in Mobile : +91-92-121 05151
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TATA COMMUNICATIONS www.tatacommunications.com

Tata Communications is a leading provider of communications solutions to global enterprises and service providers
and Indian consumers. Tata Communications’ range of services for global enterprises and service providers includes
transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed security,
managed collaboration and business transformation. For Indian consumers the company offers Internet, retail broadband
and content services.
The company owns and operates one of the world’s largest and most advanced submarine cable networks and a Tier-1
IP network. These capabilities have been built through a mix of organic efforts and several global acquisitions including
that of Tyco Global Network (TGN) in 2005 and Teleglobe in 2006. The company has offices in 80 cities in 40 countries and
an employee base of around 5,500.
Tata Communications is structured along three major business units :

Global Voice Solutions

This business unit gives Tata Communications the distinction of being among the world’s largest providers of wholesale
international voice services to service providers, carrying over 25 billion minutes of traffic annually. The company’s
customer base includes over 1,500 carriers, mobile operators and ISPs. The company also provides a variety of value-
added services like international toll free services and account calling, and domestic long distance services in India.
Tata Communications has been recognised as the best wholesale carrier at several prestigious telecom industry events,
including the World Communications Awards and the Capacity magazine’s Global Wholesale Telecommunications
Awards.

Global Data Solutions

Tata Communications Building-VSB, Mumbai
Through this business unit, Tata Communications serves the communication, connectivity and collaboration needs
of global enterprises and service providers. Tata Communications offers global MNCs connectivity solutions like
international and India domestic private leased lines, MPLS virtual private networks and global ethernet services as well
as managed services like hosting, collaboration, including telepresence, hosted applications and security. In India, Tata
Communications has established itself as a leading provider of enterprise data services offering customised vertical
solutions to major industries, including banking & financial services, IT and IT-enabled services, media & entertainment
and retail. Tata Communications also manages the Tata Group’s telecommunications relationship with the largest
enterprises in India on behalf of the various group telecom companies, including Tata Teleservices, Tata Internet Services
and TataNet.
 28
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Tata Communications is also a leading provider of bandwidth, IP connectivity, mobility and other value-added
services to service providers globally. It further leverages its skills in network engineering, operations and
Centralised Network Operations Centre
management to provide such services on an outsourced basis to other telecom companies, enabling them to
achieve significant transformation in performance, quality and cost.

Retail Broadband Services

The company’s Retail Internet and Broadband Business, recently hived off into a wholly-owned subsidiary, offers a
variety of services including dial-up and broadband connectivity, messaging and internet telephony to consumers
and SMEs in India. Tata Communications has pioneered the use of Wimax technology to offer high speed Internet
connectivity to consumers in various parts of India. The company’s services portfolio also includes several value-
added services like online education, content, applications and VoIP. Tata Communications is also one of the
largest operators of public WiFi hotspots in India and has international (in & out) roaming arrangements with
other global WiFi providers.

Investments
Tata Communications has made investments in joint ventures in Nepal, South Africa and, recently, China. In
South Africa, it has controlling stake in the country’s second national operator, Neotel. It will also have, subject
to regulatory and other approvals, a 50% ownership in China Enterprise Communications, which provides
national VPN coverage and other value-added services in China. Tata Communications also has made a strategic
investment in BitGravity, a US-based start-up provider of Content Delivery Network technology and services.

Infrastructure
Tata Communications is one of the world’s largest owners of submarine cable bandwidth, with its own cables
connecting four continents and all major countries. Tata Communications also has a vast terrestrial fiber network
in India that includes over 40,000 route kilometers of inter-city network. The company’s global IP network has
over 400 points of presence and enables worldwide MPLS and Ethernet reach. Tata Communications has begun
construction of a $200 million TGN-Intra Asia cable system linking Singapore, Hong Kong, and Japan with an
additional connection to the Philippines and Vietnam. Additionally, the company is constructing a new TGN
Eurasia Cable System linking Mumbai directly to Paris, London and Madrid via Egypt. Tata Communications also
owns and operates nearly a million square feet of data center and co-location facilities across the world.

Tata Communications Montreal facilities

Contact : DGM-Corporate Communications, Tata Communications, 4th floor, C Tower, Plots C21 & C36, ‘G’ Block, Bandra-Kurla
Complex, Mumbai – 400 098 India. Tel : +91-22-6659 2158 Fax : +91-22-6694 1912 Email : ravindran.s@tatacommunications.com
 Automotive

Tata Motors

Tata AutoComp Systems

Telco Construction Equipment

Engineering Products & Services

Tata Projects

Voltas

Tata Consulting Engineers

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The Tata Group has energised India’s immense pool of engineering talent in myriad

ways while delivering products, services and solutions that have enhanced the
country’s capabilities and improved the lives of its citizens. Exemplars of this spirit of

engineering excellence are the Indica, India’s first indigenously produced passenger
car, and the Tata Nano, the world’s cheapest car.

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MOTORS www.tatamotors.com

Established in 1945, Tata Motors, India’s largest automobile company with a portfolio of commercial, passenger and utility
vehicles, is increasingly acquiring a significant international presence.
Tata Motors is India’s largest commercial vehicle manufacturer, having entered the segment in 1954. The company is the
world’s fourth largest truck manufacturer, and the world’s second largest bus manufacturer.
Tata Motors is also India’s third largest passenger vehicle player, with its first passenger vehicle entering the market in 1991.
The Tata Indica, India’s first indigenously designed car, was launched in 1998. Tata Motors unveiled the Nano, the world’s
least costly car in 2008, and subsequently launched in 2009. It acquired Jaguar Land Rover, two iconic British brands in 2008.
It has had a strategic alliance with Fiat since 2005. Tata Motors distributes Fiat-branded cars in India.
Tata Motors’ plants in India are at Jamshedpur (Eastern India), Pune and Sanand (West), Lucknow and Pantnagar (North),
Dharwad (South). Tata Motors and Fiat have set up a common manufacturing facility at Ranjangaon, near Pune. Besides,
Tata Motors’ subsidiaries and associate companies have manufacturing facilities in UK, South Korea, Thailand and Spain.
Internationalisation
Apart from serving the robust Indian market, Tata Motors is also pursuing growth internationally through exports
and acquisitions. It acquired the business of Jaguar Land Rover from Ford Motors in 2008. Earlier, in 2004, it
had acquired the heavy vehicles business of Daewoo Motors. Today, the company’s subsidiary, Tata Daewoo
Commercial Vehicles Co. in South Korea, is the country’s second largest truck maker and the largest exporter
of heavy trucks.
Hispano Carrocera, the reputed Spanish bus manufacturer is a fully owned subsidiary of Tata Motors.
The company has a joint venture with Marcopolo, the Brazil-based body-builder of buses and coaches.
Tata Motors also has a joint venture with Thonburi Automotive Assembly Plant Company of Thailand
to manufacture and market the company’s pickup vehicles in Thailand.
Tata Motors’ vehicles are exported to Europe, Africa, the Middle East, South and South East Asia
and South America. The company has joint venture/franchisee assembly operations in Bangladesh,
Ukraine, Kenya, Russia, Senegal and South Africa. Currently about 63% of its revenues is derived from
its international business. The company intends to increase its international business through organic
and inorganic growth routes..
 32
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Products
The company’s product lines are :
Passenger Cars : Tata Indica hatchback, Tata Indigo family of sedans and station wagons and the Tata Nano; Jaguar luxury
saloons.
Utility Vehicles : A range comprising the Tata Aria (Crossover); the Tata Safari (SUV), the Tata Xenon XT (Lifestyle Pick-up),
and the Tata Sumo Grande MK II, the Tata Sumo range and the Tata Venture (People Carriers); Land Rover 4 x 4s.
Commercial Vehicles for goods transportation
Small Commercial Vehicles : The Tata Ace, India’s first indigenously developed mini-truck.
Light Commercial Vehicles : Pickups and trucks ranging from 2T GVW to 7.5T GVW.
Xenon XT

Safari

Indigo Manza
 34
Aria 35

Medium and Heavy Commercial Vehicles : Tata Prima range of world standard multi-axle trucks, tractor-trailers, tippers,
mixers, and special application vehicles, ranging from 10T GVW to 75T GVW.
Commercial Vehicles for passenger transportation
• Light, medium and heavy buses from 2T GVW onwards.
• Multi-purpose vehicles – the Tata Magic, the Tata Magic Iris, the Tata Winger and the Tata Venture – for urban and rural
transportation.
Research and Development
Tata Motors has seven R&D centres in India, South Korea, Spain and the UK, with over 3,000 engineers and scientists.
The company’s R&D facilities include a crash-test facility and hemi-anechoic chamber for testing of noise and vibration. The Range Rover Sport
company also draws on the expertise of leading international design and styling houses. It is developing vehicles running
on alternate fuels (biofuels, hydrogen), as also electric and hybrid vehicles, both for personal and public transportation. It has
also been implementing several environment-friendly technologies in manufacturing processes, significantly enhancing
resource conservation.
Tata Motors’ R&D department has received several awards. Among them are India’s National Award for Research and
Development Efforts in Industry in the Mechanical Engineering Industries sector, the National Award for Successful
Commercialisation of Indigenous Technology by an Industrial Concern, and the CSIR
Diamond Jubilee Technology Award. The R&D Centre of Tata Daewoo’s Commercial
Vehicle Company has won the Ministry of Science & Technology Award from the South
Korean government.
Subsidiaries and Associates
Tata Motors has made substantial investments in building associate and
subsidiary companies and joint ventures that complement and support its
business activities. These include :
Jaguar Land Rover : Comprising Jaguar luxury saloons & sports cars, and Land
Rover 4 x 4s. Its plants are located in the UK at Castle Bromwich, Halewood
and Solihull. (www.jaguar.com) (www.landrover.com)
HQJLQHHULQJ
Tata Prima
Tata Marcopolo Motors : Manufacturing fully-built buses in India.
Tata Daewoo Commercial Vehicle Co. Limited (TDCV) : A 100% subsidiary of the company, TDCV
is in the business of producing heavy commercial vehicles. Its plant is at Gunsan in South Korea.
(www.daewootruck.co.kr)
Tata Motors (Thailand) : Manufacture and marketing of pick-up vehicles in Thailand. Its plant is in
Bangkok. (www.tatamotors.co.th)
Telco Construction Equipment Company Limited (Telcon) : Engaged in the business of construction
equipment and allied services in which the company has 60% holding and Hitachi Construction Machinery
Company Limited, Japan, holds 40% (Please also see page 41). (www.telcon.co.in)
Magic Iris Tata Technologies Limited (TTL) : TTL along with its subsidiaries provides specialised Engineering &
Design services, Product Lifecycle Management (PLM) and product-centric information technology
services. It has two operating companies, INCAT and Tata Technologies iKS. (Please also see page 40).
(www.tatatechnologies.com)
Magic Tata Cummins Limited (TCL) : TCL is engaged in the manufacture and sale of high horse power engines
used in the company’s range of M & HCVs. (www.tatacummins.com)
HV Transmissions Ltd. (HVTL) and HV Axles Limited (HVAL) : These are 100% subsidiaries of the company engaged
in the business of gear boxes and axles for heavy and medium commercial vehicles. (www.tatamotors.com)
Tata Marcopolo Bus
TAL Manufacturing Solutions Limited : A 100% subsidiary of the company engaged in the business of providing
factory automation solutions and design and manufacture of a wide range of machine tools. (www.tal.co.in)
Tata Motors European Technical Centre (TMETC) : A 100% subsidiary of the company in the UK, engaged
in design engineering and development of products.
Tata Motors Finance Limited : A 100% subsidiary of the company, engaged in financing customers of Tata
Motors and its channel partners. (www.tatamotorfinance.com)
Hispano Carrocera S.A. : A reputed Spanish bus manufacturing company. Its plant is at Zaragoza in Spain.
(www.hispano-net.com)
 36
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Tata AutoComp Systems Limited : A holding company for promoting domestic and foreign joint ventures Tata Super Ace
in auto components and systems and is also engaged in engineering services, supply chain management and
after market operations for the auto industry. (Please also see page 38). (www.tacogroup.com)
TML Distribution Co. : Sales, logistics and distribution of Tata Motors’ vehicles.
Concorde Motors (India) Limited : A 100% subsidiary of the company, it retails Tata Motors’ range of
passenger vehicles. (www.concordemotors.com)
Corporate Sustainability
Tata Motors is committed to improving the quality of life of communities by working on four thrust areas
– employability, education, health and environment. The activities touch the lives of more than a million
citizens. The company’s support on education and employability is focussed on youth and women. They
range from schools to technical education institutes to actual facilitation of income-generation. In health,
our intervention is in both preventive and curative health care. The goal of environment protection is
achieved through tree plantation, conserving water and creating new water bodies and, last but not the
least, by introducing appropriate technologies in our vehicles and operations for constantly enhancing
environment care.

Contact : Head – Corporate Communications, Tata Motors, Bombay House, 24, Homi Mody Street, Mumbai 400 001, India.
Tel : + 91-22-6665 7613 Fax : + 91-22-6665 7616 Email : qv@tatamotors.com Playing an active role in community development
HQJLQHHULQJ
AUTOCOMP SYSTEMS www.tacogroup.com

Established in October 1995, Tata AutoComp

Systems offers products and services in the
field of auto components to Indian and global
customers.
Tata AutoComp has three major businesses -
Manufacturing, Engineering and Supply Chain
Management. The Tata AutoComp Group
comprises the holding company, Tata AutoComp
Systems Limited, its operating divisions, its joint
ventures with global auto component leaders
and subsidiaries in plastic interiors and exteriors
and composites.
The Tata AutoComp group has 44 manufacturing
plants (including one in China) and 2 engineering
centres, Its current OE customers include Ashok
Leyland, Eicher Motors, Fiat, Ford, General Motors,
Honda,Mahindra and Mahindra,Mahindra Renault,
Mercedes-Benz, Skoda, Tata Motors, Toyota and
Volkswagen. Most of the manufacturing units have
received global recognition from its customers.
 38
39

Seat assembly at Tata Johnson Controls

Sr. No. Name of Business Unit Partner Product Area

1. Tata AutoComp Systems Limited Interiors and 100% owned by Tata Plastic interiors and exteriors
Plastics Division AutoComp
2. Nanjing Tata AutoComp Systems Limited, China 100% owned by Tata Functional plastic parts and
AutoComp systems
3. Tata Johnson Controls Automotive Limited Johnson Controls Inc., Seating systems
USA & ISRINGHAUSEN,
Germany
4. Tata Toyo Radiator Limited T Rad, Japan Heat exchangers
5. Tata Yazaki AutoComp Limited Yazaki Corp, Japan Wiring harness
6. Automotive Stampings and Assemblies Limited Gestamp Automoción, Stampings and assemblies
Spain
7. Tata Ficosa Limited Ficosa, Spain Visioning systems, command
& control systems
8. TACO Composites Limited 100% owned by Tata Composites (sheet moulded
AutoComp and bulk moulded)
9. Tata AutoComp GY Batteries Private Limited GS Yuasa, Japan Automotive batteries

10. TACO Hendrickson Suspensions Private Limited Hendrickson Truck and bus suspension
International, USA systems

7DWD$XWR&RPSDOVRSURYLGHVDFRPSOHWHUDQJHRIHQJLQHHULQJVHUYLFHVWRLWVFXVWRPHUVDQGSDUWQHUVLQDYDULHW\ Moulding facility at Interiors and Plastics Division

RI SURGXFW GRPDLQV ,WV UDQJH RI VHUYLFHV LQFOXGH &RQFHSW 'HVLJQ DQG 'HWDLOLQJ$QDO\WLFDOO\ GULYHQ 'HVLJQ DQG
'HYHORSPHQW &$' &$( 6LPXODWLRQ DQG 2SWLPLVDWLRQ 3URGXFW 'HVLJQ DQG 'HYHORSPHQW .QRZOHGJHEDVHG
HQJLQHHULQJ3ODVWLFVDQG6KHHW0HWDO7RROGHVLJQ

Contact : Senior General Manager, Corporate Communications, Tata AutoComp Systems Limited, TACO House, Damle Path, Off Law
College Road, Pune 411 004, India. Tel: +91-20-6608 5000 (extn: 5119) Fax: +91-20-6608 5102 Email: shvetal.diwanji@tacogroup.com
Tube mill at Tata Toyo Radiator
 40
HQJLQHHULQJ 41

TELCO CONSTRUCTION EQUIPMENT COMPANY LIMITED www.telcon.co.in

Hydraulic Excavator
Profile
Telcon is India’s leading provider of mining, infrastructure, construction and agricultural equipment and services. Started
in 1961 as a division of Tata Motors, Telcon is now a joint venture between Tata Motors and Hitachi Construction Machinery
Co. Ltd. of Japan – world leaders in hydraulic excavator technology - with Hitachi holding 40% stake.
Telcon has state-of-the-art manufacturing facilities at Jamshedpur, Dharwad and, most recently, at Kharagpur. The
company has over 200 sales, service and customer support offices and an extensive dealership network across India.
Telcon has also pioneered an eco-friendly asphalt road resurfacing technology in India through its JV Company, Telcon
Eco Road Resurfaces Private Limited (TERPL) which has equity participation from Hitachi, Green Arm (Japan) and IVRCL
(India). Telcon also exports to Asian, African and Middle East countries.
Telcon’s mission & strategy is to become a Full Liner – providing the complete range of products and services to address
the needs of mining, construction, infrastructure and agricultural value chains. As part of its strategic growth path, Telcon
acquired Serviplem S.A. (Spain) in 2008 for its superior and proven technology in the design, manufacturing, sales and
service of concrete equipments as well as manufacturing footholds in Europe and China. Telcon has leveraged the design
and manufacturing capabilities of Serviplem to launch the Transit Mixers Trucks for the Indian market. Telcon’s acquisition of
Comoplesa Lebrero S.A. (Spain) has given its access to the latest technology and capabilities in the design, manufacturing,
sales and service of compaction equipments like soil compactors, asphalt compactors, etc. The acquisition will also provide
a manufacturing base for compactors for distribution through the Hitachi network in Europe, Japan and South East Asia in
the coming years.
Products and Services
Telcon has a wide range of construction and mining equipment catering to the needs of nation building and infrastructure
creation. Its portfolio of products includes hydraulic excavators, mining shovels, off-highway dumpers, backhoe loaders,
Dumper
wheel loaders, vibratory compactors, motor graders, crawler cranes, asphalt plants, multi-utility loader, transit mixers, etc.
Telcon’s strength lies in its strong design and development set-up giving it the capability to customise solutions around
customer needs.
As an extension of its product line, Telcon offers a range of value-added services like full maintenance / service contracts, unit
exchange programmes, hydraulic aggregate repairs at Telcon’s own workshops, comprehensive refurbishing of machines, etc.
Collaborations
The company has collaborations with Hitachi Construction Machinery Company Ltd., Japan, for hydraulic excavators,
CESAN-Turkey for Asphalt plants, Hitachi Truck Manufacturing Ltd., USA for Dumpers & TCM, Japan for Reach Stackers. It
has agency supply agreements with Tadano, Japan for tyre-mounted Cranes and Hitachi-Sumitomo, Japan for Crawler
Cranes, Hitachi Zosen for Tunnel Boring machines and Berco for undercarriages.

Contact : Vice President - Sales & Marketing, Telco Construction Equipment Company, Jubilee Building, 45, Museum Road, Bengaluru 560 025
India. Tel : +91-80-6695 3301/02 Fax : 91-80-6695 3309 Email : telcon.info@telcon.co.in
Wheel Loader
 Power Generation Transmission &
Distribution

40
41

PROJECTS www.tataprojects.com

Profile
Tata Projects Limited (TPL), established in 1979, is an Engineering, Procurement and Construction (EPC) contracting company.
The company operates in seven strategic business units (SBUs): Power Generation (PG), Transmission & Distribution (T&D),
Water & Waste Water (WWW), Oil, Gas & Hydrocarbon (OGH), Railways, Metals & Minerals (M&M) and Quality Services (QS).
Currently TPL has over 2,100 employees spread across India in three regional offices, 78 project sites, 16 regional inspection
centres and three registered offices overseas.
In 2007 TPL acquired 75% stake in Artson Engineering Limited to enhance EPC business opportunités in the OGH sector for
domestic & overseas markets. In 2008 it set up a tower manufacturing unit at Nagpur for internal & external customers.
EPC services
• Power Generation – Thermal Power plants - Total plant; balance of plant upto 800 MW.
• Transmission & Distribution – HV transmission lines upto 800 kV; 400 kV and GIS substations; rural electrification;
Railways Metals & Minerals
supply of transmission, telecom & metro rail towers
• Water & Waste Water – Desalination, water & effluent treatment and mobile water purification (Reverse Osmosis) Oil, Gas & Hydrocarbon Quality Services
plants.
• Oil, Gas & Hydrocarbon – Refineries, process plants and tank farms & terminals.
• Metals & Minerals – Steel plants - blast furnace, sinter plant, continuous casting, etc; Steel plant utilities and pelletizing
& beneficiation plants.
• Railways – Construction of new lines, Dedicated Freight Corridor (DFC), overhead electrification & metro
electrification.
Quality Services
Global presence in third party industrial inspection; certified welding training inspection courses in collaboration with TWI/
UK; ISO certification body.
The company has :
• Featured in the Top 10 fastest growing construction companies in India by turnover - 9th (2008) & 5th (2009).
• Rated amongst Top 10 most admired construction companies in India in 2007, 2008 & 2009 by Construction World. Water & Waste Water
• Received approval from Central Boiler Board (CBB) as an inspecting authority to carry out inspections as per Indian
Boiler Regulation Act (IBR) in overseas.

Contact : Vice President (Corporate Affairs), Tata Projects, Mithona Tower-I, H. No. 1-7-80 to 87, Opposite Wesley Co-ed Junior College,
Penderghast Road, Secunderabad 500 003, Andhra Pradesh, India. Tel : +91-40-6623 8801 Extn. : 8737 Fax : +91-40-2789 1644
Email : a.venkateshwar@tataprojects.com
HQJLQHHULQJ
Voltas projects sites: Burj Khalifa, Dubai ...
VOLTAS www.voltas.com

Profile
Set up in 1954, Voltas is India’s premier air conditioning and engineering services company. The company’s
core competence lies in (a) management and execution of electro-mechanical projects, significantly in air
conditioning (b) design, manufacture and marketing of cooling appliances, air conditioning & refrigeration
equipment and (c) procurement, installation and servicing of engineering-based products and solutions. All
these capabilities are ISO 9001-2000 certified.

Areas of Business
Internationally, Voltas has been well known for over 30 years as an engineering, procurement and construction
(EPC) contractor for electro-mechanical projects, with specialisation in HVAC&R (heating, ventilation, air
conditioning & refrigeration), building management systems, plumbing, public health, fire fighting & safety,
ELV and specialised systems and power management. Project works have been successfully undertaken in the
Middle East, South and Far East Asia, the CIS countries, Africa and SAARC countries.
Voltas is also known in both domestic and international markets as a total solutions provider for turnkey public
health projects as well as for water, effluent and sewage treatment and water pollution control projects.
In India, Voltas is recognised as a pioneer and leader in air conditioning and refrigeration. Voltas has designed
and executed a diverse array of HVAC&R applications, including intelligent office complexes, airports, banks,
shopping malls, multiplexes, call centres, information technology parks, pharmaceutical production plants,
clean rooms, hospitals, electronics and telecommunication facilities, naval warships and mercantile ships, cold
storages for horticulture and meat produce, process chilling facilities, ordnance factories, atomic energy plants
and power plants.
In recent years, Voltas has expanded its domestic business portfolio to include the entire range of electro-
mechanical services offered in overseas markets.
Voltas is also a pioneer in the design, manufacture and marketing of a range of popular cooling appliances for
the household, institutional and industry segments, including export markets. These include window and split
air conditioners (Vertis and Sensicool brands), water coolers and dispensers (Tushar and Mini Magic brands)
and commercial refrigerators (Coldcel brand). In addition, Voltas manufactures a range of air conditioning and
refrigeration equipment used in its projects. Voltas is also India’s major manufacturer of forklift trucks.
In the field of engineering products and services, Voltas works in association with over 25 globally renowned
manufacturers to offer various engineering products and solutions. The company’s services span the spectrum
from design and souring to installation, commissioning, training, parts and maintenance. These services are

... and Rajiv Gandhi International Airport, Hyderabad

 42
43

offered in the field of textile machinery (of which Voltas is India’s largest
supplier, with a complete range of products), mining and construction
equipment and materials handling equipment.

Representations
Visi cooler Mini Magic water dispenser Range of Vertis air conditioners
Voltas represents a number of leading Indian and international
manufacturers. These include Lakshmi Machine Works and Terex
Powerscreen (India); Kluber Lubrication, Terrot GmbH, Memminger-
IRO GmbH, Pleva GmbH, Erbatech Textile Plant & Equipment
LMW Ring Frame LR6 AX with auto doffer
GmbH, Brueckner Textile Technologies GmbH, Lodige, Terex O&K
(Germany); Steiger SA (Switzerland); Reggiani and Baumann (Italy);
Atlet (Sweden); TCM and Kobelco Cranes (Japan); Terex Equipment
Limited (U.K); LeTourneau Technologies Inc, Terex Unit Rig, ESCO,
Terex Road Building and Bid-Well (USA); Ruks Engineering (Canada);
VAREL (Australia); MIDEA, Shenyang Sanyo Building Machinery Co.
Voltas 10T forklift, part of a range of
Ltd, XCMG and NFLG (China). industrial and infrastructure usage

Joint Ventures & Subsidiaries

The company’s strategic joint ventures are Universal Voltas LLC, Abu Dhabi, UAE; Lalbuksh Voltas
Engineering Services & Trading Company LLC, Ruwi, Sultanate of Oman; and Universal Weathermaker
Factory LLC, Abu Dhabi, UAE.
Voltas’ subsidiaries are :
India
Universal Comfort Products Limited; Rohini Industrial Electricals Limited; Simto Investment Company
Limited; Auto Aircon (India) Limited.
Overseas
Metrovol FZE, Dubai; VIL Overseas Enterprises B.V., Netherlands; Voice Antilles N.V., Netherlands Antilles;
Weathermaker Limited, Dubai; Saudi Ensas Company for Engineering Services W.L.L., Jeddah, Kingdom of
Saudi Arabia.

Contact : Corporate Communications Department, Voltas, Voltas House ‘A’, 4th Floor, Dr. Babasaheb Ambedkar Road,
Chinchpokli, Mumbai 400 033, India. Tel : +91-22-6665 6666 Fax : +91-22-6665 6288 Email : ccd@voltas.com
Powerscreen track mounted screening plant for mining and road construction
HQJLQHHULQJ
TCE projects: Tarapur Atomic Power Plant...
... Expansion of Maruti Udyog Plant
... Giant Meterwave Radio Telescope, Pune
CONSULTING ENGINEERS www.tce.co.in
Profile
Tata Consulting Engineers Limited (TCE), a wholly owned subsidiary of Tata Sons Limited, is a premier consulting engineering
organisation established in 1962. Headquartered in Mumbai, its offices are spread over several cities in India. It also has a
subsidiary in Doha, Qatar and a registered office in the USA.
Currently TCE has on its rolls over 2,400 highly qualified and experienced technical professionals. Its competencies are wide
and range from engineering to project management, environmental protection to safety assessment and construction to
commissioning. The depth and spread of competencies as well as professional experience of its staff supported by extensive
IT infrastructure and contemporary software enables TCE to position itself among the best in the consulting engineering
profession in the domains it serves.
Areas of business
TCE offers the full range of engineering and consultancy services to its clients spanning concept development to
commissioning support on their new or expansion projects. It also undertakes specialized assignments such as system
studies, plant betterment and, renovation & modernization of existing facilities. The sectors served are:
• Power – Generation, transmission and distribution
• Nuclear – Power, fuel fabrication, spent fuel processing & management
• Alternate Energy – Wind, bio-mass and solar
• Infrastructure – Water & waste water, rural & urban development, buildings & townships, environmental engineering
• Chemical – Oil & gas, petrochemicals, pharmaceuticals and other organic & inorganic chemicals
• Industrial – Cement, paper & pulp, glass, paint, automobiles & auto components
• Mining & Minerals – Coal, iron ore
• Metallurgy – Steel & non-ferrous
TCE also excels in the design of special purpose projects which are one-of-a-kind. Outstanding examples are radio telescope
for astronomical research, fueling machine for nuclear reactors and solid propellant plant for space application etc.
It has to date completed more than 5,500 assignments in India and overseas.
TCE is ISO 9001 - 2008 certified.
Contact : Matulya Centre 'A', 249 Senapati Bapat Marg, Lower Parel (West ), Mumbai - 400 013, India. Tel : +91 - 22 - 6662 4743
Fax : +91 - 22 - 6662 4723 Email : mail@tce.co.in
 44
45

York TEA's office in Singapore

TRF LIMITED www.trf.co.in

Established in 1962 as Tata Robins Fraser Limited, in recent years TRF has emerged as a pioneer in solutions for material
handling equipment and processing systems required in infrastructure development and automotive applications. The
material handling equipment and systems business caters mainly to power, steel, ports, and mining sectors.
Business units
• The Bulk Material Handling Equipment Division, specializing in the design and manufacture of a wide range of
material handling equipment used in infrastructure industries, such as wagon tipplers, stacker reclaimers, ship loaders
and unloaders, traveling wagon loaders, etc. The division manufactures its products in its state-of-the art works at
Jamshedpur, India.
• The Bulk Material Handling Systems Division, offering a complete package of material handling and allied systems
and services on a turnkey basis. Stacker reclaimer

• The Port and Yard Equipment Division, focusing on the design, supply, erection and the commissioning of material
handling equipment for ports and stockyards including level luffing cranes, ship loaders and unloaders, container
cranes, stacker-reclaimers and special purpose cranes for power and metallurgical plants.
The TRF group of companies comprises:
• York Transport Equipment (Asia) Pte Limited, Singapore, engaged in the business of trailer under-gears, which
includes axles, suspension and other components. The company has manufacturing facilities in Singapore, Australia,
China and India.
• Adithya Automotive Applications Limited, an automotive applications unit, at Lucknow, India for fixed body truck
applications in India. The objective of this venture is to engage in automotive applications and provide end-to-end
solutions through fabrication and machining for tippers, load bodies, refrigerated bodies, etc.
• Dutch Lanka Trailer (DLT) Manufacturers Limited, Sri Lanka, a world class trailer manufacturing company with
manufacturing facilities in Sri Lanka, Oman and India. It exports trailers to over 30 countries. Rock bucket tipper trailer
TRF's material handling products and systems are well known in the market for their reliability, productivity and longevity.
The company has been constantly upgrading and developing new products and systems with the help of internationally
reputed enterprises having cutting edge technical expertise.

Contact : Head, Corporate Communications, Jamshedpur 831 007, India. Tel : +91 657-3046407 Fax : +91 657-2271075
Email : rajen.sahay@trf.co.in
 Metals

Tata Steel

Associated Sector

Tata Refractories

Composites

Tata Advanced Materials

PDWHULDOV
Iron and steel was the foundation on which the Tata Group was built, and the

cornerstone of the country’s rise to industrial prominence. A saga that started

in 1907 continues to gather steam, with the pace-setting Tata Steel maturing

into one of the world’s largest steel producers and an innovator exploring new
applications and opportunities for growth and globalisation.

PDWHULDOV
PDWHULDOV
A view of the main gate at
Tata Steel Works, Jamshedpur
STEEL www.tatasteel.com
Introduction
Tata Steel is among the top ten global steel companies with a crude steel production capacity of over 28
million tonnes per annum (mtpa). A Fortune 500 company, the Tata Steel Group is the world’s second most
geographically diversified steel producer, employing over 80,000 people across five continents in nearly 50
countries. The Group`s vision is to be the world's steel industry benchmark in “Value Creation” and “Corporate
Citizenship” through the excellence of its people, its innovative approach and overall conduct. Underpinning
the vision is a performance culture committed to aspirational targets, safety and social responsibility, continuous
improvement, openness and transparency.
Tata Steel’s global growth began with the objectives of attaining a larger geographic footprint and to service
a global customer base, including the mature markets of UK and Europe and the fast growing South East
Asia and China markets. Apart from its Indian operations, the Tata Steel Group today comprises European
operations through Tata Steel Europe – Corus (www.corusgroup.com) and South-east Asian operations
through Tata Steel Thailand (www.tatasteelthailand.com) and NatSteel Holdings (www.natsteel.com.sg).
Indian Operations
Established in 1907, Tata Steel founded and developed India’s first industrial city, now Jamshedpur, where the
company established Asia’s first integrated steel plant. The Jamshedpur works currently comprises a 6.8 mtpa
crude steel production facility (with plans to grow to 10 mtpa in 2010) and a variety of finishing mills. Tata Steel
has a significant presence in allied and downstream areas through its various Strategic Business Units, namely
the Tubes Division, Wire Division, Bearings Division, Ferro Alloys and Minerals Division, Agrico Division and Tata
Growth Shop. The company also possesses and operates captive iron ore, coking coal, and chrome ore mines.
Tata Steel is developing three greenfield steel projects in the Indian States of Jharkhand, Odisha and Chhattisgarh,
which will provide an additional capacity of 23 mtpa. Its 6 mtpa integrated greenfield steel plant project at
Kalinganagar in Odisha is already underway. Also on the anvil are a deep-sea port at Dhamra in Odisha in a joint
venture with Larsen & Toubro and a 60,000 tpa titanium dioxide venture in the Tuticorin district of Tamil Nadu.
Products & Brands : Tata Steel’s Jamshedpur works produces hot and cold rolled coils and sheets, galvanised
sheets, tubes, wire rods and construction rebars. To differentiate its premium quality steel products, Tata Steel
 48
49

has introduced brands such as Tata Steelium (the world’s first branded cold rolled steel), Tata Shaktee (galvanised
corrugated sheets), Tata Tiscon (re-bars), Tata Bearings, Tata Agrico (hand tools and implements), Tata Wiron
(galvanised wire products), Tata Pipes (pipes for plumbing, irrigation and plant processes), Tata Structura
(contemporary construction material) and Galvano. H Blast Furnace at the Jamshedpur works

European Operations
Tata Steel Europe (Corus), has a crude steel production capacity of more than 20 million tonnes and has operations
in the UK, Netherlands, Germany, France and Belgium. Its long and strip products cater to the construction,
automotive, packaging, engineering and other markets worldwide.

Comprising three operating divisions – Strip Products, Long Products and Distribution & Building Systems – Corus
produces carbon steel at its integrated steelworks at Port Talbot, Scunthorpe and IJmuiden in The Netherlands.
With innovation and continuous improvement at the heart of its business performance, Corus aims to create
value by offering a differentiated product range supported by unrivalled customer service.

South East Asia Operations

NatSteel Holdings (www.natsteel.com.sg) is one of the largest steel producers in the Asia Pacific region. With
headquarters in Singapore, it has more than 3,200 employees in Singapore, China, Thailand, Vietnam and
Australia. It has a production capacity of 0.8 mtpa and delivers around 2 mtpa of high quality steel products for
the construction industry. NatSteel has associate steel companies in Malaysia and the Philippines.

Tata Steel Thailand (www.tatasteelthailand.com) is 67.9% owned by the Group, has its headquarters in
Bangkok and is the largest producer of long steel products in Thailand, with a manufacturing capacity of
1.7 mtpa. It is currently stabilizing the operations of a new mini blast furnace with an annual production
capacity of 0.5 mtpa.

Raw Materials
Owning iron ore mines and collieries in India have historically given Tata Steel a distinct advantage in raw
material sourcing. The company also has an agreement with Steel Authority of India Limited to establish Blast Furnaces at Corus’ Scunthorpe Site

S & T Mining, a 50 : 50 joint venture company for coal mining in India. Tata Steel is also working towards enhancing
the security of the raw material requirement for its global operations through joint ventures in Thailand, Australia,
Mozambique, West Africa, Oman and Canada.
PDWHULDOV
In 2008, Tata Steel India became the first integrated steel company in the world, outside Japan, to be awarded
the Deming Application Prize for excellence in total quality management.

After more than a century of growth, the Tata Steel Group is well positioned to service a global customer base, to
enjoy economies of scale in plant utilisation and research and development, and to deliver its ambitious vision
with a motivated and highly-skilled workforce.

Subsidiaries / Associates / JVs

Tubes
Tinplate Company of India Limited (TCIL) : With a market share of over 35%, it is the industry leader in tinplate
manufacturing in India. (www.tatatinplate.com)

Tayo Rolls Limited : India’s leading rolls manufacturer and supplier, the company produces rolls which find
application in integrated steel plants, power plants, the paper, textile and food processing and the government mint.
(www.tayo.co.in)

Bearings Galvanised sheets Tata Steel Processing and Distribution Limited (TSPDL) : TSPDL is in the business of steel processing and
distribution. It offers hot and cold rolled flat steel products in customised sizes and quantities through
processing and materials management services. (www.tspdl.com)
Tata Refractories Limited (TRL) : TRL produces high alumina, basic, dolomite, silica and monolithic
refractories and offers design, procurement and re-lining applications services. It is one of the few companies
worldwide to produce silica refractories for coke ovens and the glass industry. The company has a basic bricks
manufacturing unit in China. (www.tataref.com) (see also page 52)
Tata Sponge Iron Limited (TSIL) : TSIL is the first Indian sponge iron plant based on Tata Steel’s Direct Reduction
Technology. (www.tatasponge.com)

Cold Roll Coils

Tata Metaliks : Amongst the top wealth creating companies (EVA+) in the country, Tata Metaliks is engaged in the
Steel Wires
business of manufacturing and selling foundry grade pig iron. (www.tatametaliks.com)
Wire Rods
Tata Pigments Limited (TPL) : TPL’s range of products includes oxides of iron, dry cement paint, exterior emulsion
paint and distemper. (www.tatapigments.com)
Jamshedpur Injection Powder Limited (JAMIPOL) : JAMIPOL manufactures carbide de-sulphurising
compounds which are used for de-sulphurising hot metal for the production of low-sulphur, high-quality
steel. (www.jamipol.com)
Colourful cans
 50
51

The IJmuiden plant at night

TM International Logistics Limited (TMILL) : TMILL provides material handling and port operation services at Haldia and
Paradip Ports in addition to providing freight forwarding and chartering services. (www.tmilltd.com)
Tata NYK is a joint venture with Nippon Yusen Kabushiki Kaisha (NYK Line) for setting up a shipping company to cater to
dry bulk and break bulk cargo.
mjunction services limited : mjunction, a 50 : 50 venture of SAIL and Tata Steel, is India’s largest e-commerce company and
the world’s largest e-marketplace for steel. (www.mjunction.in)
TRF Limited : TRF is one of India’s leading companies in the business of design, manufacture, supply, installation and
commissioning of engineered-to-order equipment and systems in the areas of bulk material handling, processing, reclaiming
and blending. (www.trfltd.com) (see also page 45) A view of Tata Steel, Thailand plant

Jamshedpur Utility and Service Company Limited (JUSCO) : Re-engineered out of Tata Steel’s town services, JUSCO is a wholly
owned subsidiary of Tata Steel and is the country’s first enterprise that provides municipal and civic services for townships.
(www.juscoltd.com) (see also page 62)
The Indian Steel and Wire Products Limited (ISWP) : Acquired by Tata Steel in 2003, ISWP has two units – a wire unit
comprising wire drawing mills, wire rod mills and a fastener division and a steel roll manufacturing unit named Jamshedpur
Engineering and Machining Company (JEMCO).

Tata BlueScope Steel Limited : A joint venture with BlueScope Steel Limited, Australia, Tata BlueScope Steel Limited offers
a comprehensive range of branded steel products for building and construction applications. The company is constructing
a state-of-the-art metallic coating and painting facility at Jamshedpur. (www.tatabluescopesteel.com)

Dhamra Port Company, Odisha : A joint venture between Larsen & Toubro Ltd. and Tata Steel Ltd., the company is building
Cut-and-bend operations of NatSteel Asia, Singapore
a deep-draft (18 metres) all weather port on the east coast of India. (www.dhamraport.com)

Lanka Special Steel Limited : The only unit in Sri Lanka manufacturing galvanised wires.

Sila Eastern Company Limited : Established to develop limestone mines in Thailand, mainly for the captive use of
Tata Steel.

Tata Steel KZN : Produces ferro chrome at its new plant in Richards’ Bay, South Africa.

Corporate Sustainability
Tata Steel was founded on the philosophy that society is not just another stakeholder in its business, but the prime
purpose of it. As Tata Steel’s operations have expanded to new geographies, the company has retained a collective
PDWHULDOV
Corus’ sponsorship of children’s triathlon in the UK
View of Tata Refractories' plant in China
focus on the various areas of corporate sustainability that impact the environment, people and their health,
and society at large. As a policy, all its businesses promote and encourage economic, social and educational
development within their communities while also giving active support to local initiatives. The Tata Steel
Group’s focus in the area of corporate sustainability includes social sustainability, environmental sustainability,
social welfare, sport and inclusive growth in an attempt to ensure that the Group’s successes are shared by all
its constituents and stakeholders.
In India, the company is pledged to causes such as strengthening civic amenities in and around its sites, providing
healthcare, education, training, employment and recreation, and preserving culture and heritage, especially of
indigenous tribes. Tata Steel has expanded its reach from the city of Jamshedpur and its adjoining urban areas
to over 800 villages in the Indian States of Jharkhand, Odisha and Chhattisgarh, touching the lives of hundreds of
thousands of people.
In Europe, initiatives like apprenticeships and graduate schemes, sponsorship of British Triathlon and several other
programmes have ensured that extended communities are benefited by the Group’s businesses.
Recognising that responsibility for managing environmental impact goes beyond production operations, the
company believes that product characteristics and information that is provided to customers can have a profound
effect on the environmental impact of products. As a large company, Tata Steel also encourages suppliers to share
its high level of commitment to the environment.
Contact : Chief – Corporate Affairs & Communications, Tata Steel, Jamshedpur 831 001, India. Tel : +91-0657-2431 142
Fax : +91-0657-2425 182 Email : communications@tatasteel.com
REFRACTORIES www.tataref.com
Tata Refractories Limited (TRL), India’s leading refractories manufacturer, began its operations in 1958 in
Belpahar in the picturesque Ib Valley of Jharsuguda district, the hub of industrial activity of the eastern
Indian State of Odisha. TRL is an associate of Tata Steel.
TRL has a production capacity of 3.5 million tonnes from 2 modern plants and 5 operating units – with
its main works at Belpahar having the highest plant capacity under one roof in the world – and a wide
product basket of six main product lines – silica, high alumina, basic, dolomite, flow control products &
monolithics – catering to a range of industries in the metals, chemicals and petro-chemicals sectors.
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Tata Refractories main entrance at Belpahar, Odisha

TRL also offers value added services in the form of total refractories solutions & total refractories management
through its Refractories Engineering Management Services department. TRL is also the number one exporter of
refractories from India with 24% market share.
Apart from its main works at Belpahar, TRL has two captive mines in Odisha for quartzite and plastic clay; a
manufacturing unit in Bayuquan, Lioning Province, China; operations in Jamshedpur, Salem, Bhuj, Jhansi and
Hyderabad in India; and marketing offices in Delhi, Mumbai, Kolkata, Jamshedpur, Bengaluru, Belpahar, Kuala
Lumpur, UK & UAE.
TRL has been certified to IMS certification which includes 1SO 9001, ISO 14001 & OHSAS 18001.

Contact : GM (PR & HRD), Tata Refractories Limited, Belpahar, Distt- Jharsuguda – 768218, Odisha, India.
Tel : +91 6645 258393 Fax : +91 6645 250243 Email : dbehera@tataref.com
Defence and Industrial Composites Division
TATA ADVANCED MATERIALS www.tamlindia.com

Profile
Tata Advanced Materials is engaged in the design, manufacture, and assembly of composite products for applications in
aerospace, defence, and industrial sectors, meeting global quality levels.

Business Divisions
Aerospace
This division offers complete end-to-end solutions from concept to product for applications in space, aircraft & helicopter
in the area of :
Design & analysis; Tool design & manufacturing; Manufacturing & assembly of composite components; Material testing &
characterisation
Its state-of-the-art facility consists of clean rooms, cold store, critical process & quality equipments like autoclaves, NDT,
etc. backed up by quality systems & customer approvals. It’s an AS9100 & NADCAP certified (first in India) company.
Its customer list includes Boeing, FACC, Spirit, UTC, Goodrich, SAAB, HAL, VSSC and NAL.
Defence and Industrial Composites
This division is actively engaged in offering solutions for personal armor, vehicle armor, and provides end-to-end
solutions for applications in energy and medical segments. Its customer list includes MOD, Navy, State Police Forces,
OFMK, BDL, GE- Medical, Siemens and RRB.

Contact : Sales & Marketing, Tata Advanced Materials, 10, Jigani Industrial Area, Jigani 562 106, Bengaluru, India.
Tel : +91-80-6695 5500 Fax : +91-80-2782 5570 Email : sales.aero@tamlindia.com (for Aerospace) & sales.dicd@tamlindia.com
(Defence & Industrial)
Aerospace Division
 Hotels,
Property Development & Infrastructure

The Indian Hotels Company Limited

(Taj Hotels Resorts and Palaces)

Tata Realty and Infrastructure

Tata Housing Development

JUSCO

Financial Services

Tata AIG

Tata Asset Management

VHUYLFHV Tata Investment Corporation

Legend has it that it all started in the early 1900s when an Indian took umbrage at not Tata Capital

being allowed entry to a hotel because he had the wrong skin colour. Jamsetji Tata, Other Services

the founder of the Tata Group, responded by creating India’s first luxury hotel, the Taj Tata Strategic Management Group
Mahal Palace and Tower. Those following in his footsteps have built on the legacy with Tata Services
enterprises across the services spectrum, including insurance and other financial services.

VHUYLFHV
VHUYLFHV

The Taj Mahal Palace & Tower, Mumbai

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INDIAN HOTELS www.tajhotels.com Umaid Bhawan Palace, Jodhpur

Profile
The Indian Hotels Company Limited and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces,
and recognised as one of Asia’s largest and finest hotel company.
Taj Hotels Resort and Palaces comprises 66 hotels in over 45 locations across India with an additional 16 international
hotels in the Maldives, Malaysia, United Kingdom, United States of America, Bhutan, Sri Lanka, Africa, the Middle East
and Australia with over 10,935 rooms spanning the globe and gracing key cities of the world, holiday destinations
and resorts. The Taj operates in the luxury, upper upscale, upscale and value segments of the market and for more
than 100 years has acquainted guests with the living heritage of India and a legendary experience in hospitality.
At the Taj Hotels Resorts and Palaces luxurious living and fine dining find common ground. Whether it is taking
exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is
renowned for the eclectic culinary experiences it brings to its guests. Taj was the first to introduce Sichuan, Thai,
Italian, Mexican, and Californian cuisine into India. In 1972, it became the first to open a 24-hour coffee shop in
India at The Taj Mahal Palace and Tower, Mumbai.
The Taj Mahal, Bombay, the flagship hotel of Taj Hotels Resort and Palaces, was born out of Jamsetji N. Tata’s dream.
Mr. Tata believed that Bombay (now Mumbai), the commercial capital of India, required a grand hotel, one that
would enhance its reputation amongst the great cities of the world. The Taj Mahal Palace & Tower, Mumbai opened
on December 16, 1903 and epitomised a philosophy that still holds true today: to provide impeccable service and
unparalleled facilities so every stay is a memorable one.
Taj Lake Palace, Udaipur
The flagship hotel is an architectural marvel and brings together Moorish, Oriental and Florentine styles. Offering
panoramic views of the Arabian Sea and the Gateway of India, the hotel is a gracious landmark of the city of
Mumbai, showcasing contemporary Indian influences along with beautiful vaulted alabaster ceilings, onyx
columns, graceful archways, hand-woven silk carpets, crystal chandeliers, a magnificent art collection, an eclectic
collection of furniture and a dramatic cantilever stairway.
Drawing strength from its leadership position in India, the Taj in recent years has embarked on a complementary
strategy to expand its international footprint. The most significant additions to its portfolio have been The Pierre,
the iconic landmark hotel on New York’s Fifth Avenue; Taj Boston; Campton Place, San Francisco and Blue, Sydney.
The Taj has strengthened its presence in the Indian Ocean rim with the Exotica Brand, evolved as part of Taj Hotels
Resorts and Palaces' intent to position it as a brand that is clearly differentiated by its product philosophy and
service design. The Taj Exotica Resort and Spa in Maldives is centered on high-end accommodation, intimacy and
The Taj West End, Bengaluru
an environment that allows its guest’s unrivalled comfort and privacy.
VHUYLFHV
51 Buckingham Gate, London

The Pierre, New York Taj Exotica Resort & Spa, Mauritius
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Lobby of Taj Cape Town

Taj Hotels has further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in
Dubai, Langkawi in Malaysia and Thimpu in Bhutan.
The presence of Taj Hotels Resorts and Palaces globally has been developed through a network of Taj regional sales
and PR offices in the United Kingdom, France, Germany, Italy, Russia, Dubai, Singapore, Sydney, Tokyo & the United
States of America.
In a new foray in the service apartment’s category, the Taj has opened the Taj Wellington Mews Luxury Residences as a
complex of 80 luxurious serviced apartments in South Mumbai. The Taj has also entered the high-end wildlife tourism
segment in partnership with CC Africa. The first two properties under the venture are Mahua Kothi at the Bandhavgarh
National Park and Baghvan at the Pench National Park, both situated in Madhya Pradesh in central India.
Taj also operates Taj Air, a luxury private jet operation with state-of-the-art Gulfstream and Falcon 2000 aircrafts, and
Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala. It also operates
Taj Sats Air Catering Limited, the largest airline catering service in South Asia, as a joint venture with Singapore
Airport Terminal Services, a subsidiary of Singapore Airlines.
Additionally, Taj Hotels Resorts and Palaces established the Indian Institute of Hotel Management, Aurangabad in
1993. The institute offers a three-year diploma, designed with the help of international faculty and has affiliations
with several American and European programmes.

Associate Companies and Joint Ventures

The Indian Hotels Company Limited is the Taj Hotels Resorts and Palaces’ main company, owning around a third of
the group’s inventory of rooms. The balance of the room inventory is with associate companies and joint ventures.

Roots Corporation Limited

Ginger - the Smart Basic Hotel is the next generation hotel chain catering to the needs of changing India. Smart Taj Boston, Boston
Basics signifies simplicity, convenience, informality, style, warmth, modernity and affordability. Operated by Roots
Corporation Limited, a wholly owned subsidiary of the Indian Hotels Company Limited, Ginger is already present in
21 cities with many more in the pipeline.

Corporate Social Responsibility

The key theme of corporate social responsibility at The Indian Hotels Company Limited is to build livelihoods with a
clear focus on women, craftsmen and artisans; and education of children. The core competencies of the hospitality
business have been utilised to make these themes truly relevant and meaningful.

Contact : Vice President Marketing, Taj Hotels Resorts and Palaces, Oxford House, 15 / 17 N. F. Street, Apollo Bunder,
Mumbai 400 001, India. Tel : +91-22-6665 1236 Fax : + 91-22-2281 8849 E-mail : deepa.harris@tajhotels.com

Lobby of a Ginger Hotel

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Proposed Ramanujan IT City - Taramani, Chennai
REALTY AND INFRASTRUCTURE LIMITED www.tata-realty.com

Real estate and infrastructure have been identified as sectors with strong growth prospects in India and Tata Realty and
Infrastructure Limited (TRIL) — a 100% subsidiary of Tata Sons — has been set up to cater to the sector’s potential for
growth.
The company’s current work dossier comprises :

Real Estate Projects

• A world-class IT / ITES SEZ development — Ramanujan IT City at Taramani, Chennai (25 acres)
• A retail and city-centre development — Trilium in the heart of Amritsar
• Development of IT SEZs for TCS at Hinjewadi in Pune, Rajarhat in Kolkata and Garima Park in Ahmedabad
• A water-front premium residential and retail development at Marine Drive, Kochi

Infrastructure Projects
• TRIL has qualified in RFQs for 18 road projects across India and is implementing the Rs. 1,370 crore Pune-Solapur
Highway Project Phase I
• TRIL has also qualified at the RFQ stage for the Amritsar and Udaipur airport re-development projects
• TRIL is also participating in the RFQ process for the Bengaluru Airport High Speed Rail project
• TRIL is in discussions for the development of a 2,500 acre multi-product SEZ in Odisha

Fund Management
Proposed IT SEZ - Hinjewadi, Pune
TRIF-1 Fund
TRIL has set up an offshore fund – Tata Realty Initiatives Fund - 1 (TRIF-1) with an available corpus of US$ 750 mn for the
development of real estate projects.

Proposed Infrastructure Fund

TRIL also plans to set-up an infrastructure fund – Tata Infrastructure Initiatives Fund 1 (TIIF-1) – to develop prestigious
infrastructure projects.

Proposed retail mall at Amritsar Contact : Marketing, Tata Realty and Infrastructure Limited, Elphinstone Building, 2nd Floor, 10 Veer Nariman Road, Fort, Mumbai - 400 001,
India. Tel : +91-22-6629 4000 Fax : +91-22-6629 0520 Email : cengineer@tata.com
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Aquila Heights,Bengaluru : A high life

HOUSING DEVELOPMENT COMPANY www.tatahousing.com

Tata Housing Development Company is a subsidiary of Tata Sons. Commencing operations in 1984, today Tata Housing
is one of the key players in the real estate industry in India. Its primary business is the development of properties in the
residential, commercial and retail sectors. Its operations span various aspects of real estate development, such as land
identification and acquisition, project planning, designing, marketing with execution and property management. The
company’s mission is “To Delight our Customers by providing Quality Life Spaces through Continuous Innovation”.
The company caters to the needs of home buyers across all income segments -- from low cost housing through “Shubh
Griha” homes, to “New Haven” in the affordable housing segment and through distinctive projects in luxury housing.
All its projects are conceptualised on the basis of market research, with the design expertise of leading international
architects and are “Green” initiatives, constructed and designed as per the guidelines of the Indian Green Building
Council.
The company’s current portfolio has more than 20 million square feet in various stages of development. With an existing
presence in Mumbai, Goa, Bengaluru, Gurgaon, Pune, Lonavala and Kolkata, it is expanding its presence to other tier I and Prive, Lonavala : Private hillside residences
II cities in India.
Some of its current projects are :
• Shubh Griha, Mumbai – India’s first true value housing project
• New Haven, Mumbai – Part of a sustainable integrated green township
• Aquila Heights – Bengaluru’s tallest residential towers with 89% open areas and premium finish with state-of-the-art
facilities
• Raisina Residency, Gurgaon -- A premium modern residential complex conceptualized around the theme of ‘Art and
Culture’
• Prive, Lonavala – Luxury villas built on the theme of open architecture so as to maximize amphitheatric views of
Raisina Residency, Gurgaon : Where art inspires life
the site
• Eden Court, Kolkata – Luxury housing at affordable prices at Rajarhat’s prime location
• Xylem, Bengaluru – India’s first Gold Rated Green IT Park at White Field Road
Tata Housing has received industry recognition through awards such as the ‘Community Engagement’ category at the
Asia Responsible Entrepreneurship Awards, 2009 and also the ‘Best Development Marketing and Architectural Design'
(Residential category) award for “Raisina Residency” and the ‘Best Office Development’ (Commercial category) award for
“Xylem” at the CNBC Asia Pacific Property Awards, 2009.

Contact : Head - Marketing Services, Tata Housing Development Co. Ltd., City Ice Building, 2nd Floor, Store Lane, Perin Nariman Street, Fort,
Mumbai – 400 001 India. Tel : +91-22-6661 4500 Fax : +91-22-6661 4550 Email : response@tatahousing.com
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JUSCO www.juscoltd.com

Water treatment plant JUSCO is a wholly owned subsidiary of Tata Steel Limited which was created in 2003 by transferring the Town Services
Division of Tata Steel. It is India’s first comprehensive urban infrastructure services provider in the private sector. It works
with industries, state governments, urban local bodies, communities and individuals to deliver sustainable infrastructure
solutions.
Services offered
• Water and Wastewater : End-to-End solutions for all municipal and industrial sector viz ORM, EPC, BOTs etc.
• Power Distribution : Licensee, franchisee, O&M, consultancy, engineering & construction
• Municipal Solid Waste Management : O&M, turnkey, BOT and EPC
• Engineering & Construction : One stop shop for urban and industrial infrastructure like roads & bridges, residential,
recreational, civil and structural construction
Important Projects
• Salt Lake, Kolkata : India’s first urban water sector PPP project under the Jawaharlal Nehru National Urban Renewal
Mission (JNNURM) in DBOOT mode for 30 years. This project is in collaboration with M/s. Voltas and was awarded
in 2007
• Haldia, West Bengal : India’s first, and so far only, lease-cum-BOT urban water project for 25 years (started operations
in November 2008)
• Mysore, Karnataka : India’s largest urban water management project for rehabilitation and conversion to 24x7
supply in 6 years under JNNURM (started operations in January 2009)
• Seraikela-Kharsawan District, Jharkhand : One of the few regions in India where two parallel distribution licensees
are providing power to consumers (started operations in October 2007)
• Jamshedpur, Jharkhand : Construction of 4-lane bridge with 8-lane toll plaza and approach roads on BOT basis
• Kollam, Kerala : Establishment of an integrated municipal solid waste processing and disposal facility
In the last five years JUSCO has received several awards at various forums for its service delivery. Some of them are:
• National Award for Excellence in Water Management 2009 at Hyderabad, India
• National Urban Water Award 2009 by the Government of India at New Delhi, India
• TPM Excellence Award 2008 at Kyoto, Japan
• 5th Asia Water Management Excellence Award 2008 at Kuala Lumpur, Malaysia
• Commendation from Global Water Intelligence at London, United Kingdom
33KV Sub Station

Contact : Head - Corporate Communications, JUSCO, Sakchi Boulevard Road, Northern Town, Bistupur, Jamshedpur – 831 001, Jharkhand,
India. Tel : + 91 657 6652101/ 6652013 Fax : + 91 657 2424219 Email : jusco@tatasteel.com
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Tata AIG Life Insurance product offerings

TATA AIG www.tata-aig.com

The Tata presence in the insurance segment is through two companies — Tata AIG Life Insurance Company Limited and Tata AIG
General Insurance Company Limited (collectively ‘Tata AIG’), in which Tata Sons holds 74% stake and AIG the balance.

Tata AIG Life Insurance Company

Tata AIG Life provides insurance solutions to individuals, groups and corporate houses. It offers a wide spectrum of life insurance
solutions to the rapidly expanding consumer base which includes around 40 life insurance products spanning various categories
and life-stage needs.
The company uses multiple channels of distribution like agency, bancassurance, corporate agency, work site management, direct
marketing, broking, etc. to reach out to different market segments. Kick-starting a massive expansion plan, the company has now
increased its reach from 80 to 403 offices across 265 cities in the past 2 ½ years. Advisor strength has grown from 26,000 to over
1,50,000 over the same period and employee strength has risen from 2,800 to nearly 8,000. Tata AIG Life has also tied up with 1298
Dial for Ambulance for providing free healthcare ambulance service to its customers in Mumbai and Kerala.
The company has pioneered several innovations in the insurance market by anticipating customer needs. Some of its pioneering
work includes : Launch of health insurance product in the life insurance industry; Launch of dedicated MI product for low income
communities in rural India; Deployment of 24X7 toll-free help lines for customers; Use of product illustrations for customer
understanding and accepting signed illustrations; Initiation of welcome calls for reconfirmation of customer’s agreement.

Tata AIG General Insurance Company

Tata AIG General Insurance Company provides insurance solutions to individuals and corporates. It offers a complete range of
general insurance products including insurance for automobile, home, personal accident, travel, energy, marine, property and
casualty as well as several specialised financial lines. The company believes in offering innovative and relevant insurance solutions
in the retail and commercial space. Each product offering is backed by expertise and an unparalleled claims service.
The company’s products are available through various channels of distribution like agents, brokers, banks (through Bancassurance
tie ups) and direct channels like tele marketing, digital marketing, worksite management etc. The company has its operations in
36 cities through 47 offices.

Contact : Corporate Communications, Tata AIG Life Insurance Company, 5th and 6th Floor, Peninsula Corporate Park, Peninsula Tower, Ganpat Rao
Kadam Marg, Lower Parel, Mumbai 400 013, India. Tel : + 91-22-6651 6000 Fax : + 91-22-6655 0745 Email : customercare@tata-aig.com
Contact : Marketing & Corporate Communications, Tata AIG General Insurance Company Ltd., A-501, Building No 4, Infinity IT Park, Dindoshi,
Malad East, Mumbai, India. Tel : +91-22-6693 0000 Fax : +91-22-6693 0050 Email : india.marketing@tata-aig.com
Tata AIG General Insurance product offerings
VHUYLFHV
A range of funds to meet your
life-stage financial needs
ASSET MANAGEMENT www.tatamutualfund.com
Profile
Established in 1994, Tata Asset Management is one of the older asset management companies in the Indian private sector. The company
had over Rs. 25,978 crore of assets under management (February, 28, 2010), up from Rs. 1,027 crore (March 31, 2003) signifying a growth of
approximately 24 times over a period of nearly seven years.
Tata Asset Management offers a range of innovative investment solutions and convenience to facilitate wealth creation for its investors. The
company offers a complete bouquet of products and services aimed at helping investors plan their investments.
The core strength of Tata Asset Management stems not only from its sound systems and processes, but also from the quality of its intellectual
capital, which is made up of the best and brightest minds. At the same time it has a robust risk management framework in place with in-built
controls and balances. The company currently services its client base of over 18,00,000 investors from over 80 touch points nationally.
Products and Services
Tata Asset Management manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt funds.
These funds have catered successfully to the investment needs of its investors. The company also offers portfolio management services to high
networth individuals and renders advisory services to offshore investors / funds investing into India.
Corporate Social Responsibility
Tata Asset Management has identified specific communities like distributors, investors, third party associates and the underprivileged for its
“beyond business” initiatives. With distributors, investors and associates, the focus is on spreading financial literacy to the larger population
through training in financial planning in meetings and investor clinics. With the underprivileged, the association includes awarding service
contracts to designated agencies and donations for sports, medical care and charities.
Contact : Head Marketing/Head – Investor Services, Tata Asset Management , Fort House, 221 Dr. D. N. Road, Mumbai 400 001, India.
Tel : +91-22-6657 8282 Fax : +91-22-2261 3782 Email : kiran@tataamc.com
INVESTMENT CORPORATION www.tata.com
Tata Investment, promoted by Tata Sons in 1937, is an NBFC registered with the Reserve Bank of India. The company is one of the few publicly held
investment companies listed on the Bombay Stock Exchange and The National Stock Exchange of India. The company became a subsidiary of Tata
Sons in February 2008. Tata Sons, together with other Tata companies, holds 65% of the paid up capital of Tata Investment.
The company’s activities comprise primarily of investing in long-term investments in equity shares and equity-related securities of companies in
a wide range of industries. Tata Investment expects to have paid-up capital of over Rs. 48 crore and reserves of about Rs.1,350 crore as on March
31, 2010, apart from the increase in reserves that may arise from normal operations. Tata Investment has a portfolio of investments with a book
value of about Rs. 1,450 crore and an approximate market value of Rs. 3,725 crore as on December 31, 2009.
The company has been rated by CRISIL (India’s leading credit rating agency) since 1994, and has been assigned their highest rating of ‘AAA’ (triple
A) which rating has been re-affirmed from year to year and is valid to date.
Tata Investment, jointly with Tata Sons, was among the first companies to receive an in-principle approval to set-up a mutual fund and is the
promoter of the Tata Mutual Fund.
Contact : Executive Director & Secretary, Tata Investment Corporation, Ewart House, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22-6665 7186 Fax : +91-22-2265 2629 Email : mjkotwal@tata.com
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CAPITAL www.tatacapital.com

Tata Capital Limited (TCL) is a subsidiary of Tata Sons Limited. The company is registered with the Reserve Bank of India
(RBI) as a Systemically Important Non Deposit–Accepting Non-Banking Financial Company offering fund and fee-based
financial services to its customers.
Tata Capital is headquartered in Mumbai and has a wide network of physical touch-points spanning critical markets in India.
The company aims to build itself into a customer-centric organization, with the capability to offer a comprehensive suite of
products and services to retail, corporate and institutional customers.

Offerings
• Consumer Finance and Advisory Business (CF & AB) – A diverse mix of retail offerings such as auto loans, home
loans*, personal loans, education loans, loans against property, loans against shares; investment services and advisory
services.
* From Tata Capital Housing Finance Limited (TCHFL), a wholly owned subsidiary.
• Corporate Finance – Customized finance products and services for the corporate, SME, tiny sector and the
infrastructure sector with special emphasis on project finance and construction equipment finance.
• Securities Business – Tata Securities Limited, a wholly owned subsidiary, offers distribution of third-party investment
products and stock broking services .
• Investment Banking – Tata Capital Markets Limited, a wholly-owned subsidiary, has a Category-I Merchant Banking
licence from the Securities and Exchange Board of India (SEBI) and offers a bouquet of investment banking services.
• Private Equity – TCL's private equity division identifies investment opportunities across a host of sectors in India and
overseas for the private equity funds managed by it.
• International Business – Tata Capital Pte. Ltd. (TCPL), a wholly-owned subsidiary, is based in Singapore and envisaged
to forefront Tata Capital’s global footprint. It offers proprietary investments, business and trade investment, treasury
and cross border leasing amongst other activities. Tata Capital Markets Pte Ltd and Tata Capital Advisors Pte Ltd are
100% subsidiaries of TCPL and are in the areas of capital markets and private equity respectively.
• Travel and Forex Services – TC Travel and Services Limited, a wholly owned subsidiary, offers a range of travel related
solutions from ticketing, visa and passport facilitation to forex services.

Contact : Deputy Vice President (Brand Marketing & Corporate Communication), Tata Capital , One Forbes, Dr. V. B. Gandhi Marg, Fort,
Mumbai 400 001, India. Tel : +91-22-6745 9197 Email : veetika.deoras@tatacapital.com
VHUYLFHV
STRATEGIC MANAGEMENT GROUP www.tsmg.com

Tata Strategic Management Group (Tata Strategic) is the largest Indian owned
Corporate Vision & Business Portfolio Review
management consulting firm in South Asia. Its clientele includes private sector
Growth Strategy (Rural/Urban/International), India Entry Strategy
Business Due Diligence for M&A, Turnaround Strategy companies in India, multi-national corporations, public sector / Government and
companies within the Tata Group.
Today over 50% of its business comes from non-Tata clients and 20% from
international clients. Tata Strategic has a team of more than 70 consultants,
recruited from top business schools or laterally from industry. The team is aided
Design of Organisation Structure & Roles Market Share improvement, Profit enhancement by a panel of experts, each with extensive industry expertise. Tata Strategic is
Governance, Performance & Talent Management Strategy Logistics, Channel & Supply Chain Design organised along the following practice areas:
Capability Assessment & Development Formulation Business Process Improvement; Rightsizing
• Automotive and Engineering
• Chemicals and Energy
Organisation Performance • Consumer and Retail
Effectiveness Improvement • Infocom, Media and Education
• Infrastructure
• Financial Services
• Analytics Solutions
Business
• Organizational Effectiveness
Optimisation
Tata Strategic addresses ‘top-of-mind’ needs of the client top management through
a range of contemporary offerings spanning the areas of strategy formulation,
organisation effectiveness, performance improvement and business optimization.
International Experience
Optimisation of Costs & Processes Tata Strategic works with clients in South Asia, West Asia, Africa and Europe addressing
Predictive Modelling and Simulation local market issues or for their India plans.
Business Risk Management

Alliances
Tata Strategic’s alliance with Roland Berger Strategy Consultants provides management consultancy services to Indian companies that require
specialized new generation solutions or international experience and also assists them in European markets. The alliance assists European/
international firms in their India plans.
Similarly, its alliance with Pharma Alliance International addresses challenges facing the pharmaceutical industry with comprehensive offerings
around strategy, cost benchmarking and optimization.
A marketing alliance with Tata International promotes management consultancy services in select geographies in Africa, West Asia and South East Asia.

Contact : Tata Strategic Management Group, 18th Floor, Nirmal, Nariman Point, Mumbai 400 021, India. Tel : +91-22-6637 6789 Fax : +91-22- 6637 6600
Email : corporate@tsmg.com
 Global Statistical Outline –
66
New publication 67

Annual Economy Update

SERVICES WWW.www.tataservices.com from the DES

Tata Services Limited was incorporated in 1957 to provide Group companies centralised services on a ‘no-profit no-loss’ basis. The
company has specialised divisions and departments to look after relevant areas which include :

Department of Economics and Statistics (DES) : Provides economics and business research inputs for strategic decision making to
Tata companies. Publishes the Statistical Outline of India and the Global Statistical outline.

Corporate Affairs Department : Handles three main functions : the management of the Tata Brand, internal communications and
Group Synergy Projects.

Public Affairs Department : Works as the facilitator to Group companies with the external environment - the Government, Polity,
Embassies, Foreign industry delegations and other stakeholders based at Delhi.

Legal Department : Group level legal resources for all Tata companies on the whole range of corporate and commercial laws including Tata Central Archives, Pune
domestic and cross-borders mergers and acquisitions.

Tata Management Training Centre : As a learning & development centre, TMTC collects, assimilates and disseminates knowledge
by conducting research and by designing and delivering Leadership Development programs for Tata and non Tata organisations.

Tata Administrative Services (TAS) : Recruitment and talent management programme for managers with potential for leadership
positions in the Group.

Tata Council for Community Initiatives : Coordinates and organises programmes to institutionalise community development
programmes and environmental management initiatives within Tata Group Companies. (Please also see page 110).

Labour Relations Bureau : Advises and conducts labour and IR-related matters in courts for Tata companies.

Network Communication Department : Responsible for e-mail and internet browsing facility at Group headquarters and Tata
companies connected to it. It also manages a few intranet websites.

The Tata Central Archives : A Pune-based archival repository which consists of important documents, correspondence, photographs,
awards, trophies, medals, citations, paintings, video and audio clips and other material relating to the genesis and development of
the Tata Group. Organises thematic archival exhibition on the Tata Group companies.

Infrastructure Group : Manages; Holiday Homes and facilities such as medical, telephones, canteen, access control & reception and
central receiving section at the Group’s headquarters.

Contact : General Manager - Corporate & Company Secretary, Tata Services, Bombay House, 24, Homi Mody Street, Mumbai 400 001, India. Tata Management Training Centre, Pune
Tel : +91-22-6665 8152 Fax : +91-22-6665 8153 Email : msonawala@tata.com
 Tata Power

Tata BP Solar

HQHUJ\
The seemingly simple but daring idea of harnessing water flowing down the hills near

Mumbai to create energy marked India’s entry into the league of nations capable of
generating hydroelectric power. This remarkable vision has made the country’s financial

capital an island that burns bright, and placed the Tata Group at the forefront of an industry
being deregulated and unshackled to address India’s ever-growing energy requirements.

HQHUJ\
HQHUJ\
POWER www.tatapower.com

Profile
Originally established as The Tata Hydro-Electric Power Supply Company Ltd. in 1911 to supply power to Mumbai, Tata
Power is India’s largest integrated power utility in the private sector today with presence across the entire value chain in
generation (thermal, hydro, solar and wind), transmission, distribution and trading.
Tata Power has an installed power generation capacity of nearly 3,000MW in thermal, hydro and wind energy generation.
Having served Mumbai’s consumers for over nine decades, it has since spread its footprint across the country and overseas.
The thermal power stations of the company are located at Trombay in Mumbai, Jojobera in Jharkhand and Belgaum in
Karnataka. The hydro stations are located in the Western Ghats of Maharashtra and the wind farms in Maharashtra, Gujarat
and Karnataka.
The company has been a front runner in introducing state-of-the-art power technologies in India. Among the achievements
the company has to its credit are the installation of India’s first 500MW unit at Trombay, the first 150MW pumped storage
unit at its hydro plant at Bhira, and a flue gas de-sulphurisation plant for pollution control at Trombay. An optimum mix of
hydel and thermal capacity enables the company to supply power at competitive tariffs to its customers. At 1.8 per cent the
company’s transmission and distribution losses are among the lowest in the country.
The company’s growth plans include steady capacity addition year-on-year which includes about 320MW in 2010, 1,140MW
by 2011, 1,600MW by 2012 and 2,400MW by 2013. The progress on the company’s new projects is as follows :
• 4,000MW Mundra ultra mega power project on fast track : The project implementation is as per schedule with
42 per cent of the progress achieved and all critical items/major packages ordered. The first unit is expected to be
commissioned by September 2011.
• 1,050MW Maithon joint venture project : The project is a joint venture between the company (74 per cent) and
Damodar Valley Corporation (26 per cent), and has achieved 65 per cent completion.The first unit is to be commissioned
by October 2010.
• 114MW Dagachhu power plant in partnership with The Royal Government of Bhutan : Major ordering of equipment
for the project has been completed. Land, water and environment clearances have been received and the power
purchase agreement for the entire quantum of power has been signed for the project. The first unit is targeted to be
commissioned by 2013.
• Captive power projects for Tata Steel : Industrial Energy Limited (IEL), a joint venture between Tata Power (74
per cent) and Tata Steel (26 per cent), is constructing the 120MW Unit 5 at Jojobera. The project is expected to be
synchronised by March 2010, taking the installed capacity at Jojobera to 550MW. Earlier, IEL’s 120MW Power House 6
was commissioned at the Jamshedpur plant of Tata Steel in August 2009.
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4,000MW Mundra ultra mega power project under construction

Projects in Himalayan region
• The company has signed an exclusive partnership agreement with SN Power, Norway, to set up joint
ventures to develop hydropower projects in India and Nepal. The partners aim to have 2,000MW under
construction or in operation by 2015, and a total of 4,000MW by 2020. Tata Power and SN Power have
already begun pursuing potential project opportunities based on the vast reserves of renewable
energy in the Himalayan region.
• 525MW plant at Corus’ works in The Netherlands : Tata Power has signed an MoU with Tata Steel
Limited and Corus Steel B.V. for a joint venture company to build, own and operate a 525MW combined
heat and power plant at Corus’ IJmuiden works in The Netherlands. This power plant will convert most
of the excess production gases of the steel plant into steam and power for the use of the steel plant.
Renewables : With 200 MW of installed capacity, Tata Power is the country’s largest supplier of wind-
generated power. Its wind operations are located in Maharashtra, Gujarat and Karnataka. In September
2009, the company commissioned the last unit of the 120 MW plant at Haldia which runs on waste gases. The
company has also invested in clean energy technologies through its stake in two companies in Australia: in
Geodynamics for enhanced geothermal systems and in Exergen for its clean coal technology.
The Government of India recently announced the Jawaharlal Nehru National Solar Mission to encourage the
setting up of solar based plants in India. Tata Power is exploring setting up solar based generation plants of
300MW at various locations in the country by 2013. The company is starting by implementing a 3MW, photo
voltaic-based, grid- connected solar plant at Mulshi, in the Western Ghats.
Indonesian coal companies : The company has 30 per cent equity stake in two major Indonesian thermal
coal producers, PT Kaltim Prima Coal and PT Arutmin Indonesia, as well as related trading companies owned
by PT Bumi Resources Tbk. The acquisition is to address the fuel requirements for the Mundra UMPP, the
Trombay expansion and the proposed coastal power project in Maharashtra.
Joint ventures, subsidiaries etc.
North Delhi Power Limited (NDPL) : A joint venture with the Government of Delhi, this company distributes
and supplies power to the north and north-west areas of Delhi.The company serves over 4.5 million consumers
spread over an area of 510 sq km. Since commencing operations in July 2002, NDPL has successfully reduced
aggregate technical and commercial (AT&C) losses from a high of 53 per cent to less than 20 per cent and
launched a series of technological improvements for upgrading reliability and other consumer services.
Tata Power also has a 51 per cent stake in Powerlinks Transmission Limited, a joint venture with the Power Site picture of 1,050MW Maithon power project
Grid Corporation of India Ltd., for the 1,200 km Tala Transmission Project of the 1,020MW Tala Hydro-electric
project based in Bhutan. The Tala Transmission Project represents India’s first inter-state transmission
HQHUJ\
Water pipes leading to the Bhira Power Plant project with public-private partnership since the enactment of the country’s Electricity Act in 2003, which had set
out the regulatory structure for the opening up of the power sector in India. The successful commissioning of the Tala
Transmission system ahead of schedule in 2006 led to the synchronisation of the central and northern grids to make it
one of the largest power grids in the world.
Tata Power Trading Co. Ltd., a wholly owned subsidiary, is the first company to have been awarded a power trading
licence by the Central Electricity Regulatory Commission enabling it to carry out transactions all over India.
The company’s Strategic Electronics Division (SED) designs and develops electronic products and systems for India’s
defence and other core sectors. SED has received seven manufacturing licences under new defence procurement
procedures, making it eligible to receive RFPs for major programmes from the Ministry of Defence.
NELCO Limited (a subsidiary) has its core competence in the areas of systems integration and project management
for defence electronics, energy network management, power electronics, VSAT networks and automation. A pioneer in
several segments of its operations, the company caters to core segments like defence, railways, steel, cement, automobile,
oil and gas, paper, power plants, ceramics and services.
Corporate Sustainability
Sustainability at Tata Power is defined as an eight-fold path which covers initiatives for environment conservation,
community development, investment in eco-friendly technologies, thrust on renewables, demand side management
and energy conservation and others areas that have a correlation with climate change.
In its efforts to combat climate change, the company has executed a number of measures to reduce emissions. It has
been using and exploring clean coal sources such as solar concentrated thermal, geo-thermal energy (with Geodynamics
Australia), coal bed methane and coal beneficiation technologies and is making substantial investments in renewable
technology wind, solar, hydro and geothermal. The company is poised to add 100MW capacity in wind generated power
every year.
Solar Cells at Walwhan
Educating consumers and the public at large to invest in energy efficient devises and practice energy conservation
is another key initiative at Tata Power. Towards that, the company has formed the “Tata Power Energy Club” (www.
tatapowerenergyclub.com) to educate school children in 250 schools in Mumbai, Delhi, Ahmedabad, Bengaluru, Pune,
Lonavla, Belgaum and Jamshedpur to curb wastage through various active measures.
The company has over the last 30 years continued to participate in eco-restoration and eco-development programme
in the Western Ghats, which is one of the most sensitive ecosystems in the world. Its focus in CSR activities is to make
a difference to the communities around its area of operation. Regular medical check-ups at its health centres, training
programmes for self employment opportunities, infrastructure development, drinking water facility, rural electrification,
afforestration and bio-diversity conservation are a few of its CSR initiatives.
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Community Development teams at new project locations have also started focusing on understanding and
prioritising the needs of local communities to decide the necessary interventions. It was in the early 1900s that the
Group’s founder Jamsetji Tata had vowed to provide the country and its people with cheap, clean and abundant
power. Tata Power is only trying to make good on that promise and take pride in Lighting up Lives!

Contact : Head - Corporate Communications, Tata Power, Bombay House, 24, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6665 8801 Email : shalinis@tatapower.com

4X 25kWp Solar Power Plants at Tangtse, Durbuk for Ladakh

TATA BP SOLAR www.tatabpsolar.com
Ecological Development Group

Profile
Tata BP Solar India is a JV between Tata Power Company and BP Solar. It is the largest Indian maker of solar photovoltaic
and solar water heating products and employs state-of-the-art technology to offer high quality, innovative solar
solutions that cater to the needs of individual customers, large institutions as well as entire communities. The
company enjoys ISO 9001 and ISO 14001 Certification.
Products
Tata BP Solar provides customised solar solutions to various segments: (1) Access to energy (illuminating village
homes and communities; pump water to thirsty fields and heat water for residential and commercial applications).
(2) Energy to business (telecom/green buildings/building integrated photo voltaic). (3) On to grid – Grid connect
residential / commercial rooftops and centralized MW solar farms.
Infrastructure
Tata BP Solar’s world-class manufacturing facilities for solar photovoltaic products and solar water heating systems
are the largest of their kind in the country. The sophisticated and most modern 52 MW solar cell manufacturing
plant is India’s first and places the company firmly on the solar world map. With a 125 MW module line, its module
manufacturing facility is one of the largest of its kind in the region. Further capacity expansion is underway (in
advanced stages) to augment solar cells to 180 MW.
Exports
Tata BP Solar has a significant portion of its sales from exports. It regularly exports products and systems to dozens
of countries across five continents, chiefly to Europe and America Solar water heating systems totaling 5000 LPD for Public Works
Dept’s Guest House in Bengaluru
Contact : Tata BP Solar, 78, Electronics City, Hosur Road, Bengaluru 560 100, India. Tel : +91-80-4070 2000, 3000
Fax : +91-80- 2852 0116 Email : tatabp@tatabp.com
FRQVXPHUSURGXFWV
 Tata Beverage Group

Titan Industries

Infiniti Retail

Trent

FRQVXPHUSURGXFWV
Consumer products bearing the Tata stamp of quality and trust — from tea, coffee and salt to

watches, jewellery and readymade clothes — have long been part of millions of Indian homes.

Following the acquisition of the famous British tea brand, Tetley, and several other acquisitions in

other geographies, discerning consumers in over 70 countries across all five continents have also

been getting to savour merchandise carrying the Tata name.

FRQVXPHUSURGXFWV
FRQVXPHUSURGXFWV
TATA BEVERAGE GROUP www.tatatea.com

Profile
Set up in 1962 as a joint venture between Tata Sons and the UK-based tea plantation company, James Finlay and Company, Tata Tea has
since evolved from a plantation company in India into a global major in the branded packaged tea business and, most recently, into the
Tata Beverage Group.
Powered by the flagship brand Tata, and a slew of product brands catering to distinct and varying consumer needs, Tata Tea first became
the volume leader in the branded tea business in India, the world’s largest tea producing and consuming nation, and then set out on a
global ambition with the acquisition of the UK’s market leading brand Tetley in 2000. This was followed by a string of further acquisitions
including Good Earth, Jemĉa, Vitax, Eight O’ Clock Coffee and Mount Everest Mineral Water.
With an enhanced focus on building and marketing strong brands, the company took a decision to devolve itself from the plantations
businesses. Its plantations were re-modelled into a unique ownership structure, with significant equity placed with its workers, setting in
place a sustainable growth model for the business.
In June 2009 the company publically announced the integration of all its five beverage companies into one single entity. Today, Tata Tea,
Tetley, Tata Coffee, Eight O'Clock Coffee and Mount Everest Mineral Water have operationally integrated to create one singular enterprise,
referred to as the Tata Beverage Group. Representing the world’s second largest global branded tea operation with a presence in over 70
countries, the group is now beginning its vast transformation to help it become a global leader in branded “Good for You” beverages.
Today, the Tata Beverage Group’s strategic focus is to strengthen its presence in the existing geographies, create organic or inorganic
presence in hitherto untapped geographies and build its business through innovation beyond black tea, to ready-to-drink teas, energy
drinks and water. The group is addressing opportunities for aggressive growth through a series of strategic investments and acquisitions,
the latest being the Russian tea and coffee company, Grand.
Major Brands
Tata Tea
Tata Tea has been rated as the second most trusted hot beverage brand in India and has been accorded “Super Brand” status in the
country. The Tata Tea brand covers all geographies and segments of the market and has four variants - Tata Tea Premium, Tata Tea Gold,
Tata Tea Agni and Tata Tea Life. Tata Tea Premium is the single largest brand in India both in terms of volume and value.
In recent years, the brand has sought to redefine the awakening attributes of tea to transform Tata Tea from a medium of physical and
mental rejuvenation to a medium of social awakening through its “Jaago Re” (Awakening) campaign. This process began with the ‘Jaago
Re One Billion Votes’ campaign in 2007 to encourage India’s youth to participate in the electoral process. The campaign was a huge
success with over 620,000 citizens registering to vote. Building on its success, the Tata Tea brand recently launched the next phase of
their campaign to “awaken” the country, this time to the issue of corruption.
The “Jaago Re” campaign has been an integrated marketing campaign, including mass media advertisements, viral marketing and on-
ground activities to connect with a large number of young people across the country.
Symbolic of the Tata Beverage Group’s new journey into liquid ‘Good for you beverages’, T!ON was launched in 2009 as a refreshing new
ready-to-drink beverage with three ingredients : ginseng, fruit juice and tea extracts. T!ON was initially introduced in Chennai, southern
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India’s largest metropolis, and subsequently in the state of Tamil Nadu. This new brand is being rolled out to the three other states
in southern India this year.
Tetley
Ever since the Tetley brothers started selling tea in 1837, the quintessentially British Tetley has built its brand by listening to tea
drinkers around the world and developing great tasting and innovative products to meet their needs. As a brand Tetley is always
looking for new ways to revolutionize the tea industry.
Whilst still producing mainstream, accessible teas, Tetley’s heritage and reputation as experts in tea gives consumers the confidence
they need to branch out and try something new. As a result Tetley now has a portfolio brimming with branded products to suit all
cultures, tastes and moods – from every day black teas to green, red and white, fruit and herbal infusions, iced teas, tea concentrates,
spices teas, organic and decaffeinated variants and Ready to Drink (RTD).
Tetley is proud too of the packaging that gets these products into the hands of the tea drinker. Having first invented the ubiquitous
tea bag, Tetley then changed the shape of the market by introducing the round tea bags in 1989 and then the ‘no-drip’ drawstring
bags in 1997 and a range of ‘stay fresh’ packaging formats subsequently.
Tetley is on sale in over 70 countries, with 75 million cups consumed every day, and has continued its strong performance in the UK
maintaining its market leadership with Tetley mainstream as well as Tetley Redbush and decaffeinated tea sectors. Tetley Infusions
are first-of-their-kind liquid tea mixes launched in Canada where the brand is also the market leader. These mixes combine real-
brew Tetley tea with natural fruit juice but with no artificial colours, flavours or sweeteners.
Eight O’ Clock Coffee
A brand with a 150-year heritage, Eight O’ Clock (EOC) is America's best-selling whole bean coffee, the third largest national coffee
brand by volume and the number one player in the ‘value gourmet’ coffee segment. The brand is currently celebrating 100%
growth in the Colombian variety. EOC has also substantially grown volume and value share in the grocery segment, and increased
distribution amongst key customers and other important retail channels.
Relevant social media activity and consumer purchase incentives are helping to spur its overall growth, as is the increased media
exposure and the brand’s commitment to producing award winning quality coffee.
Himalayan
Himalayan is redefining the category of bottled water with its unique proposition of ‘hydration and wellness’ and its
“Live Natural” brand philosophy. Its certificate of purity derives from its source in the Shivalik range in the Himalayas and
Himalayan is internationally accredited by the US Food & Drug Administration, the European Union, the health ministries of
Japan and France and the Institute de Fresenius of Germany as the only internationally accepted natural mineral water from
India. Himalayan has established itself as the beverage of choice at lifestyle destinations and is recognised by its discerning
consumers as comparable in quality to some of the finest natural mineral waters in the world and noticeable by its unique
pink bottling. Currently on sale within India, it has ambitions to expand its geographical footprint.
FRQVXPHUSURGXFWV
Good Earth
The Good Earth brand specializes in flavoured and herbal teas. Vanilla, Caramel, Acai (an Amazonian fruit) and Mate (a South American
herb and natural energizer) are some ingredients plucked from nature which then find their way into the Good Earth brand. Re-launched
recently in the US with 12 new organic blends, the original sweet and spicy flavoured Good Earth is still the most popular blend. Good
Earth teas have also made a successful UK debut.
Regional Brands
Tata Coffee is involved in every aspect of the coffee making process; from the growing and curing of coffee to the manufacture and
marketing of value-added coffee products. The company retails its coffee products under its own brands in the Indian market which
include Mr. Bean, Coorg Pure, Coorg Filter Coffee and Mysore Gol. Its instant coffees include Tata Café and Tata Kaapi.
Vitax is a leading player in the speciality tea segment with an array of fruit, herbal and green variations. Since its acquisition by Tetley, the
brand has come to represent the Tata Beverage Group's largest single fruit & herbal offering. In 2009 the group acquired Premium Foods,
the country’s second largest distribution business, to help support the brand’s ambitions to grow organically in Poland.
Jemĉa is a leading brand in the highly competitive Czech Republic tea market and the market leader in black, green and fruit and herbal
teas. Well known for its range of black, green, fruit and herbal teas, the company celebrated the 50th anniversary of its factory in Jemnice
in 2009, with the inauguration of a new “World of Tea” museum.
Joekels is the third largest player in the South African tea market. Its key brands are Phendula Tips, Rooibos Laager, the economy Tea
Time range, and Tea4kidz as a special blend for children comprising of three Rooibos variations, which were launched in response to
demand from parents for healthier children’s beverages. Low in tannin, Rooibos, which is an Afrikaans word meaning ‘red bush’ and is a
herb found in South Africa, has anti-spasmodic properties, which relieve cramps and colic in infants, and contains no caffeine.
Chakra Gold, a tea brand, which continues to enjoy popularity in the key Indian southern states of Tamil Nadu and Andhra Pradesh,
especially after its recent re-launch in a new pack backed by a refreshing TV commercial, all of it serving to make the brand more
contemporary.
Gemini continues to be the leader in the Andhra Pradesh tea market and has clocked impressive year-on-year growth.
Kanan Devan is a heritage tea brand that brings the freshness of the Kanan Devan hills; the brand continues to rule the taste buds of the
Kerala state on the southern coast of India.
Grand is a Russian umbrella brand offering coffee, cappuccino, cocoa, hot chocolate, hot tea and instant iced tea. Grand stands for quality
beverages at moderate prices, made with natural and environmentally friendly materials, and focuses on the modern consumer, who
demands quality in content as well as form.

Global company values

To help achieve its goal, the Tata Beverage Group’s culture is based on five values that guide its actions and decisions :
Consumer is our Heartbeat
We don’t just make drinks, we make special moments in each consumer’s day. We have a passion for our brands which we want our
consumers to share. What will you do today to make that happen?
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Disruptively Challenging
We are not like our competitors, we are different! Let’s ditch the conventional, forget the tried and tested and think of fresh ways to achieve
great things.
Playfully Professional
Doing business is fun. We know we can deliver results without taking ourselves too seriously.
Individually Excellent
Exceptional individuals pulling together. Imagine what we can achieve. No fears. No limits.
Doing Good
We can choose how to make money – and we can choose what to do with it. Our choices help improve the world.
Overseas Associates / Joint ventures and subsidiaries
Tata Tea Inc. : A 100% subsidiary of Tata Tea Limited based in Florida, USA, the company reprocesses basic instant tea powders to make
value added products and operates on a B to B (business to business) basis, supplying ingredient instant tea powder for customer specific
requirements in the USA. It sources products out of Tata Tea Limited’s instant tea factory at Munnar, Kerala.
Watawala Plantations Limited : Tata Tea has a substantial interest in the Sri Lankan tea industry through Estate Management Services
Private Limited, the holding company of Watawala Plantations, where it focuses on production and marketing of tea, rubber and palm oil.
Zhejiang Tata Tea Extraction Co. Ltd : Tata Tea Ltd has been in a joint venture with the Hangzhou-based Zhejiang Tea Group since 2007-
08 to manufacture tea polyphenols and instant tea extracts. The JV’s products will cater to the beverage and nutraceutical industries and its
manufacturing plant is under construction at Anji, in Zhejiang province in China.
Corporate Sustainability
The Tata Beverage Group has placed sustainability at the heart of its business through one of its five company values, ’Individually Excellent
Collectively Brilliant’. This means that business strategy and employee actions are guided by the need to ‘make choices that grow our business
and help improve the world’.
To focus efforts appropriately, the Tata Beverage Group has identified four core sustainability issues -- Packaging, Climate Change, Water and
Ethical Sourcing -- and set stretch five-year targets for each of them. Working as a business partner of Forum for the Future, the UK’s leading
sustainable development charity, the group has started to progress towards achieving these targets. A range of projects have been initiated,
each of them with the objective of developing a sustainable product or a sustainable supply chain for the future.
Significant progress has also been made with ethical tea sourcing through continued active membership of the Ethical Tea Partnership. In
February 2010 Tetley announced its commitment to achieve global Rainforest Alliance Certification by 2016.
The group also continues to support some of the people and communities who have long been touched by its business. This includes
running the General Hospital, the High Range School and the Srishti Project on the tea estates in Munnar in Kerala, promoting child literacy
through book donations in the US, reading with primary school children in the UK and funding for the Canada Breast Cancer Foundation.

Contact : Corporate Communications, Tata Beverage Group, Parkview, 82 Oxford Road, Uxbridge, Middlesex UB8 1LU
Tel : + 44 208 338 4000 Email : communications@tetley.co.uk
FRQVXPHUSURGXFWV
TITAN INDUSTRIES www. titan.co.in

Profile
Titan Industries was established in 1984 as a joint venture between the Tata Group and the Tamil Nadu
Industrial Development Corporation. The company brought about a paradigm shift in the Indian watch
market when it introduced quartz technology and complemented it with international styling in watches
retailed under the Titan brand.
Today, the company is not only the largest Indian watch maker but also the world's fifth largest integrated watch
manufacturer. Subsequent diversifications have also made Titan Industries the leader in the Indian market in
branded jewellery under the Tanishq brand name. With its own retail network for selling watches and jewellery,
Titan is among the country’s leading retailers. The company has also diversified into precision engineering and,
most recently, into prescription eyewear. Titan Industries currently employs over 4,300 people and Titan and
Tanishq are among the most admired brands in their categories.
The Titan brand of watches was followed by Sonata, as a value brand of functionally styled watches at affordable
prices. Then followed a brand focussed on the youth – Fastrack. The company also later acquired a licence for
premium fashion watches of global brands such as Tommy Hilfiger and Hugo Boss and launched its first Swiss-
made watch brand – Xylys.
In 1995, the company diversified into jewellery under the brand name of Tanishq to capitalise on a fragmented
market operating with no brands in urban cities. In 2005, the company launched its second jewellery retail brand,
Gold Plus, to focus on opportunities in small towns and rural India. In 2009, the company launched Zoya, as a retail
chain in the luxury jewellery segment.
In 2002, the company leveraged its manufacturing competencies and branched into Precision Engineering
Products catering to global majors across industry verticals like aerospace, automotive, oil & gas, engineering,
hydraulics, solar and medical instruments.
The company entered into prescription eyewear in 2007 and launched the Titan Eye+ chain of world class
optical stores.
With over 500 retail stores across a carpet area of over 6,60,000 sq. ft. Titan Industries has India’s largest retail
network. The company has over 280 exclusive ‘World of Titan' showrooms and 745 after-sales-service centres.
Titan Industries is also the largest jewellery retailer in India with over 115 Tanishq boutiques, over 25 Gold Plus
stores and over 75 Titan Eye+ stores. The company has two exclusive design studios for watches and jewellery
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and manufacturing/assembly units at Hosur (Tamil Nadu—the company’s first and still its largest unit), Dehradun
(Uttaranchal), Roorkee (Uttar Pradesh), Bengaluru (Karnataka), Baddi (Himachal) and Goa. The Hosur units for both
watches and jewellery are certified under ISO 9001 :2000.
Products
Watches : Titan Industries has created and sold more than a 100 million pieces the world over and the Titan
portfolio owns over 60% of the domestic market share in the organised watch market in India. Its main brands are :
• Titan, for the mid-premium segment
• Fastrack, for the youth
• Sonata, India’s largest selling watch brand
• Xylys, for the high-end connoisseur and new-age achiever
The Titan brand architecture comprises several sub-brands, each of which is a market leader in its own space.
Notable among them are : Automatic, Raga flora, Nebula, Heritage, Zoop, Octane, Edge and Orion.
The company’s watches are sold through exclusive ‘World of Titan’ and Fastrack showrooms in over 12,000 outlets
in over 2,500 cities in India. The watches are also offered internationally in 26 countries, with a special focus on the
Middle East and Asia Pacific regions. The company also has a large network of exclusive service centres across India
with after-sales service that is benchmarked to deliver among the fastest turnaround time in the world.
Jewellery : Tanishq offers a premium range of gold jewellery studded with diamonds and precious, semi-precious
stones in various hues in 18 kt and a wide range of plain gold jewellery in 22 kt pure gold. Platinum jewellery also
forms part of the product range. Gold Plus retails plain gold jewellery offerings with designs specifically created for
the semi urban and rural Indian market and offers unique designs crafted with diamonds, American diamonds and
other precious stones. Zoya offers premium studded jewellery catering to the needs of the elite.
Eye wear : Titan Eye+ offers a variety of differentiated products to the end consumer consisting of frames, lenses,
contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.)
and in-house brands – Titan Eye+ and Dash. Customers are offered a unique browse-select-buy format where
all products are accessible, using world class equipment for zero-error eye testing by qualified optometrists
trained at Sankara Netralaya and style consultants to help buyers make the right choice of frames and lenses.
Precision Engineering : The division’s products span precision engineering components & sub-assemblies,
machine building & automation solutions, tooling solutions and electronic sub-assemblies. The division is
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ISO 9001 :2000 and ISO 14001 :2004 certified. Additionally, the unit catering to the aerospace segment is
AS 9100B certified and the unit catering to automotive segment is TS 16949 certified. The unit has recently
been selected for the National Aerospace and Defence Contractors’ Accreditation Programme for its non
destructive testing capabilities.

Recognition
Titan Industries received the award for the Most Admired Timewear Brand of the Year in 2009 for the ninth
successive year and the Most Admired Jewellery Brand of the Year for the seventh consecutive year for Tanishq in
the nation-wide survey of the country’s top fashion brand done by Images CVOTER. Some of its other prominent
awards include :
• Jewellery Division : “Gold Award” in the FMCG sector in the GreenTech Environment Excellence Award 2009
from Greentech Foundation; First prize in “Innovation in Supply Chain Management” organised by the Indian
Institute of Material Management for the second consecutive year in 2009.
• Both Titan and Sonata feature in the Top 100 Brands-2009 in the Annual Survey conducted by The Economic
Times. While Titan is ranked at Number 4, Sonata improved its rank to 86. Titan is ranked number 1 in the
consumer durables category.
• Titan Industries bagged the 24th position across all industry categories and 1st position in the Retail Industry
category in The Economic Times – Great Place to Work Institute study.

Corporate Social Responsibility

Titan Industries has a clearly defined policy on social responsibility. CSR initiatives include children’s education,
enabling the disabled, Artisan Parks, Women’s empowerment, environment management programmes and
other community initiatives. Titan is a signatory to the Global Compact and has been awarded the Helen Keller
and Mother Teresa awards and also the President of India’s Award for employing the disabled. The Hosur units
for both watches and jewellery are certified under the ISO 14001 Environment System Standard. The company
has been sharing, since 2005, the top slot along with ten other companies in the Karmayog CSR rating of India’s
Top 500 companies by the noted NGO.

Contact : Corporate Communications Department, Titan Industries, Tower A, Golden Enclave, Airport Road, Bangalore, India.
Tel : 00-91-80-6660 9060 to 6660 9939 Fax : 00-91-80-2526 9923 Email : corpcomm@titan.co.in

Automation solutions in precision engineering

 82
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–'s first electronics megastores in Juhu, Mumbai

Croma
INFINITI RETAIL www.cromaretail.com

Profile
Infiniti Retail Limited is a 100% subsidiary of Tata Sons Ltd., operating a national chain of multi-brand electronics
megastores in India under the brand name of Croma.
Infiniti Retail has entered into a technical and sourcing agreement with an Australian retail giant, Woolworths
Ltd., which currently operates more than 2,000 stores across Australia in 12 different formats, including consumer
electronics retailing. Infiniti Retail owns and runs the retail operations in India while Woolworths provides
technical support and strategic sourcing facilities from its global network.
The company’s electronics megastores offer the country’s widest range of consumer electronics products
across categories and brands. Croma retails products in six categories – home entertainment, small appliances
& personal care, large appliances, IT, communication & imaging, and gaming. Store sizes range between 10,000
sq. ft. and 20,000 sq. ft. Infiniti Retail has also launched its new format ‘Croma Zip’, with stores size ranging from
1,000 sq. ft. to 6,000 sq. ft. which retail only digital products like home entertainment, IT, communication and
imaging and gaming.
The first Croma store was inaugurated on October 9, 2006 in a suburb of Mumbai, Juhu. The chain has since
grown into a national chain of 40 stores with presence in Mumbai, Pune, Ahmedabad, Surat, Vadodara, Rajkot,
Bengaluru, Delhi NCR, Hyderabad, and Chennai. Currently there are 3 Croma Zip stores in Mumbai & Delhi. Croma
will have 52 operating stores before the end of the financial year 2009-2010.
With the philosophy of ‘We help you buy’, Croma stores provide world-class service through a team of highly
qualified and trained staff, the best product range in India to choose from and great prices on a consistent basis.

–'s zip store at Horniman Circle, Fort, Mumbai

Croma

Contact : Chief Executive Officer or Head – Business Development, Infiniti Retail, 202 Akruti Centre Point,
Next to Marol Telephone Exchange, MIDC, Andheri (East), Mumbai 400 093. Tel : + 91-22-6761 3600 Fax : + 91-22-6710 1903
Email : ajit.joshi@infinitiretail.com or priyanka.gidwani@infinitiretail.com
FRQVXPHUSURGXFWV
TRENT LTD. www.mywestside.com

Established in 1998, Trent is one of the pioneers of modern large format retailing in India. Trent operates ‘Westside’, one
of India’s largest and fastest growing chain of lifestyle retail stores, and one of the most recognised retail brands in the
country. In 2004 Trent entered into the hypermarket business with ‘Star Bazaar’, which addresses the varied shopping
needs of the entire family right from grocery to apparel. 2005 saw the acquisition of ‘Landmark’ by Trent – a books and
music chain of stores which offers a large assortment of books, music, movies and stationery. In 2007 Trent became the
exclusive franchisee of Sisley, the premium fashion brand of the Benetton group and October 2008 saw the launch of a
new value apparel format, ‘Fashion Yatra’.
High quality, latest in-style products, international shopping experience and value for money pricing is the experience at
a Westside store. In a rapidly evolving retail scenario, Westside has carved a niche for its brand of merchandise creating a
loyal following. Currently, the company has 42 Westside stores measuring 8,000-34,000 square feet each across 23 cities
in India. With a variety of designs and styles, everything at Westside is exclusively designed for merchandise ranging
from stylized clothes, footwear and accessories for men, women and children to well coordinated table linen, artifacts,
home accessories and furnishings. Well-designed interiors, sprawling space, prime locations and coffee shops enhance
the customers’ shopping experience.
Star Bazaar, the hypermarket chain, currently has seven 50,000 - 60,000 square feet stores in Ahmedabad, Mumbai,
Bengaluru and Chennai. The Star Bazaar format has plans to establish its presence across all major metros. These stores
offer customers a wide choice of products that include staple foods, beverages, health and beauty products, vegetables,
fruits, dairy and non-vegetarian products, live bakery, consumer electronics, household items and fashionable garments
for men, women and kids at the lowest prices.
In August 2008 Trent entered into an exclusive franchise agreement with Tesco PLc, the world's 3rd largest retailer. The
agreement allows Star Bazaar to access the extensive retail expertise and technical capability of Tesco.
Landmark is the largest book and music retail chain in India. Curios, toys, gaming, stationery and gift items complete
the Landmark offering. Landmark stores boast of an exhaustive range of over 1,00,000 titles in books and music alone.
www.landmarkonthenet.com is the chain’s online e-commerce site with over 2 million titles in books besides a large
number of titles in music and movies. Landmark is present in eight cities with 13 large format stores besides seven
hotel book stores, six airport stores, and one IT park store.
Fashion Yatra addresses the apparel needs of value conscious yet fashionable consumers in Tier II, III and IV towns across
India. With one store in Kalyan near Mumbai, and another in Nanded, Fashion Yatra offers a wide range of fashion at
attractive prices in a store environment which is visually appealing and easy-to-shop.

Contact : Head - Marketing, Trent; Trent House; Plot No C-60, Beside Citibank, Bandra Kurla Complex, Bandra (E), Mumbai 400 051, India.
Tel : +91-22-6700 9026 Fax : 91-22-6700 9200 Email : smeeta.neogi@trent-tata.com
84
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85
 Tata Chemicals

Advinus

Rallis India

FKHPLFDOV
Cracking the code for making soda ash, a secret till then known to only a handful of companies

outside India, was the spark that ignited the Tata Group’s interest in the chemicals industry. That
initial idea has evolved into a business presence that today includes fertilisers and pesticides,

as also the provision of sophisticated agricultural services to Indian farmers and, most recenlty,
drug discovery.

FKHPLFDOV
FKHPLFDOV
CHEMICALS www.tatachemicals.com

Profile
Established in 1939, Tata Chemicals Limited (TCL) is currently the second largest producer of
soda ash in the world with manufacturing facilities in India, UK, Kenya and USA. It is India’s
leading crop nutrients player with its own manufacturing of urea and phosphatic fertilisers and
a leading player in crop protection business through its subsidiary Rallis. TCL is the pioneer and
India’s market leader in the branded, iodised salt segment and Tata Salt has been recognised as
India’s No.1 Food Brand for more than five years.
TCL has undertaken several key steps recently to leverage its expertise in sciences to
develop high-tech and more sustainable products. It has set up the TCL Innovation Centre
in Pune to develop world-class R&D capability in the emerging areas of nanotechnology and
biotechnology. TCL has also invested in a Centre for Agriculture & Technology (CAT) at Aligarh
to provide advice on farming practices in general and crop nutrition practices and solutions in
particular. The company has also entered into a JV with Temasek Life Sciences Laboratory Ltd
(TLL), Singapore for development of jatropha seedings and agronomic package of practices.

Businesses
Tata Chemicals operates broadly in three sectors – Living Essentials, Industry Essentials and
Farm Essentials.

Living Essentials
The pillar of Living Essentials covers products that are basic/essential to daily living e.g. salt,
sodium bicarbonate or baking soda products, fresh produce and now water related products.
The Consumer Products Business (CPB) within this pillar comprises predominantly of Tata Salt,
a vacuum evaporated iodized edible salt. The company has launched a new low cost solar
refired free flow iodised salt, I-Shakti. The company also offers Tata Salt Lite, catering to the
niche market of low sodium salt users with 15% less sodium than ordinary salts and Topp
Salt, a brand of edible salt created for export. i-Shakti, a cooking soda, is targeted towards the
leavening needs of Indian consumers.
To leverage its reach with farmers and housewives TCL started Khet-Se in 2007, to set up a fruits
and vegetables distribution business in India. Khet Se is a 50 :50 joint venture with Total Produce,
 88
Soda ash plant at Mithapur, Gujarat, India 89

Ireland, the third largest fruits and vegetable distribution company in the
world and Europe’s largest and most accomplished fresh produce provider.
To meet the challenge of providing safe drinking water to India’s population,
TCL, launched ‘Tata Swach’ in December 2009 – a unique and innovative water
purifier that combines low-cost ingredients such as rice husk ash with nano–
technology.The product combines technology, performance, convenience and,
above all, affordability to serve a basic human right of millions of consumers.

Industry Essentials
The second pillar, Industry Essentials, deals with products that form essential
inputs to various industries spanning glass, detergents, mining and chemical
processing.
TCL’s journey as a synthetic soda ash manufacturer began in Mithapur, Gujarat,
in India’s west coast and for many years Mithapur represented the sum total of
TCL’s soda ash manufacturing. TCL’s soda ash capacity took a significant leap in
early 2006 when it completed the acquisition of the UK-based Brunner Mond
Group, one of the world’s leading manufacturer and supplier of associated
alkaline products, and added manufacturing plants in Northwich, Cheshire,
and Lake Magadi in Kenya. Lake Magadi is a major alkaline evaporate deposit
in Africa’s Great Rift Valley.
General Chemicals Industrial Products facility at Wyoming, USA
In early 2008 TCL successfully completed the acquisition of US-based General
Chemical Industrial Products (GCIP), providing access to some of the world’s
largest and most economically recoverable trona ore deposits that are then
converted to soda ash and to manufacturing facilities located at Green River
Basin in Wyoming. The acquisition of GCIP takes TCL’s global soda ash capacity
to around 5.5 million tonnes per annum, out of which 60% capacity is from
natural soda ash, located at Wyoming and Lake Magadi. Apart from Mithapur,
soda ash is also produced synthetically at Cheshire in the UK. Pursuant to
the acquisitions, TCL’s customer base now encapsulates some of the world’s
leading and most recognizable brands and companies such as Procter &
Gamble, Church & Dwight, Unilever, Saint Gobain, Pilkington, Asahi, Owens
Illinois, Guardian, PPG, Vale, Xstrata, and Pilkington.

Brunner Mond facility at Winnington, UK

FKHPLFDOV
A Tata Kisan Sansar outlet in India
Fertiliser plant at Babrala, Uttar Pradesh, India
Soda ash manufacturing facility at Magadi, Kenya
Farm Essentials
Inputs needed to improve productivity of the farm as a whole, namely, fertilisers, pesticides, specialty nutrients, seeds, agri-
services and crop protection constitute the third pillar of TCL.
The crop nutrition and agri-business has its presence across all the three key agro-nutrients; viz. nitrogen (N), phosphorus (P)
and potassium (K). While the nitrogenous fertilizer, urea, is manufactured at Babrala in the northern state of Uttar Pradesh
at one of the industry’s most efficient plants, phosphatic fertilizers DAP and complexes are manufactured at Haldia in West
Bengal in eastern India and MOP is imported. To secure the raw material supply of phosphatic rock for its Haldia plant, in
2005 TCL acquired an equal partnership in the Moroccan company Indo Maroc Phosphore S.A. (IMACID), along with Chambal
Fertilisers and the global phosphate major, OCP of Morocco.
The company also helps small farmers enhance the yield from their land by providing end-to-end solutions through its
network of Tata Kisan Sansar’s (Tata Farmer’s Centres) in the northern Indian states of Uttar Pradesh, Punjab, Haryana,
Uttarakhand, West Bengal, Bihar and Jharkhand. The centres are one-stop resource centres; they stock seeds, pesticides and
fertilisers; lease out farm equipment and implements to farmers who cannot afford to buy expensive modern machinery;
provide agronomy services like soil testing and mapping and fertiliser testing; and extend credit finance, arrange crop
insurance and even provide buyback facilities.
Through Rallis, its subsidiary, TCL will look to enhancing value creation as well
as accessing business synergies in the agri-inputs sector — crop nutrition
and crop protection. Currently, TCL is a dominant player in the crop nutrition
segment. Rallis has a leadership position in the Indian crop protection industry
and with this TCL will strengthen its presence in the entire agri input space.
Corporate Sustainability
The company is a signatory to Responsible Care, a voluntary global initiative
of the chemical industry that demonstrates allegiance to safety, health and
environmental issues. Its Mithapur and Babrala plants have won the highest
British Safety Council 5-star rating. The Babrala fertiliser plant in UP has won the
Sword of Honour Award of the British Safety Council four times in a row and also
the International reclaimed Nakheel BSC award in business sustainability. These
accolades, recognized as the pinnacle of achievement in safety management
systems, are awarded to businesses that demonstrate sustainable performance
through a clear and measurable commitment to environmental management.
The company has also developed the Mithapur salt works as a natural habitat for
thousands of migratory birds.
 90
91

Tata Chemicals’ Society for Rural Development (TCSRD) nurtures rural populations in and around the facilities, and helps
people achieve self-sufficiency in natural resource management, livelihood support through self-help groups and the
building of health and education infrastructure. Continuing with its sustainability activities, TCL and Wildlife Trust of
India (WTI) have signed an MoU for a conservation project that will create awareness and undertake research to save the
endangered species of whale shark that visits the coastal shores of Gujarat.

Contact : Head - Corporate Communications, Tata Chemicals, Bombay House, 24, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6665 8144 Email : corporate_communications@tatachemicals.com
Advinus Pune facilities

ADVINUS THERAPEUTICS www.advinus.com

Promoted by the Group in 2005, Advinus Therapeutics is an R & D company, focussed on new drug discovery and development
of pharmaceutical and agrochemical products.
Advinus operations are organised into two separate businesses centered around Discovery and Development respectively.
Drug Discovery, based out of Pune, is focused on generating novel small molecule therapies for indications in three disease
clusters : Metabolic disorders, inflammatory diseases and neglected diseases.
Advinus’ Development business provides services to pharmaceutical, biotechnology and agrochemical companies for global
registration of pharmaceuticals and agrochemicals. The drug development and agrochemical development services operate
out of two separate locations in Bengaluru, with their own dedicated infrastructure. By focussing only on R & D and related
services Advinus is able to ensure that there is no dilution of the scientific and managerial focus.
Advinus provides comprehensive pre-clinical and early clinical development services on a fee-for-service. With large
pharmaceutical companies Advinus also works in a collaborative, risk/reward sharing format for both drug discovery and
drug development.
Advinus works with some of the leading global pharmaceutical, biotechnology and agro chemicals companies. Included
in its growing client list from over 70 companies are companies like Merck, Johnson and Johnson, Genzyme and Drugs for
Neglected Diseases Initiative (DNDi).

Contact : Senior Vice President & Chief of Operations, Advinus Therapeutics, 21 & 22, Phase II, Peenya Industrial Area, Bengaluru - 560 058, India.
Tel : 91-80-2839 4959 Fax : 91-80-2839 4015 Email : info@advinus.com Advinus Development Centre - Bengaluru
FKHPLFDOV
RALLIS INDIA www.rallis.co.in

Rallis India product portfolio

Profile
Rallis India is one of India’s leading agrochemicals companies, with more than 150 years of experience
of servicing rural markets, and the most comprehensive portfolio of crop protection products for Indian
farmers. The company’s 1,900 distributors reach more than 50,000 retail counters across the country.
Rallis is known for its deep understanding of Indian agriculture, sustained contact with farmers, quality
agrochemicals, branding and marketing expertise and its strong product portfolio. It has marketing
alliances with several multinational agrochemical companies, including Nihon Nohyaku, DuPont,
Syngenta, Makhteshim Agan, Bayer Cropscience, Rio Tinto and Yara International.
Rallis is also recognised for its manufacturing capabilities and ability to develop new processes and
formulations supported by the capability to register new products.

Areas of Business
• Domestic formulation business : The domestic formulation business caters to the crop
protection and yield enhancement needs of the Indian farmers through a wide portfolio of
products including insecticides, fungicides, herbicides, plant growth nutrients and seeds. Rallis is
among the market leaders in the industry with some of the biggest brands in agrochemicals like
Contaf, Asataf, Applaud, Rogor, Tatamida, Takumi, Tata Metri, Fujione, Atrataf and Fateh.
• Domestic institutional business : Caters to the bulk and technical requirements of domestic
institutional customers.
• International business : Rallis exports its range of agrochemicals to all parts of the world based
on alliances with distributors and its own registrations. The export basket includes technical
grade pesticides, branded formulations and contract manufactured products. The international
business activity currently contributes about 32% to the turnover of Rallis.

Manufacturing
Rallis India’s factories in four locations in India manufacture technical grade pesticides and formulations.
It has a manufacturing capacity of 7,500 MT / annum for technicals and 20,000 MT/KL per annum for
Agrochemicals manufacturing unit, Ankleshwar
formulations. Rallis also manufactures a high end specialty polymer Poly Ether Ketone Ketone at its
Ankleshwar plant under an exclusive contract with Cytec Engineered Material, USA.
 92
93

The company is focusing on strengthening its international presence and establishing new capacities
for contract manufacturing. A greenfield multipurpose technical manufacturing plant is under
Agrochemicals manufacturing unit, Lote
progress at Dahej, Gujarat. Commercial production from this plant is expected to commence from
June 2010.
Quality laboratories at all the four manufacturing plants are certified by National Accreditation Board
for Testing and Calibration Laboratories. Lote, Turbhe & Ankleshwar facilities have been rated Five Star
for Safety & Health Management System by British Safety Council in the year 2007. The Turbhe unit
has also been conferred The Golden Peacock Award for Occupational Health & Safety and National
Energy Conservation award in the chemicals sector from Government of India consecutively for the
last two years. The Lote and Akola units have also received National Safety Award under the chemicals
category from the Ministry of Labour, Government of India, for the last few years consecutively.

Research & Development

Rallis has facilities for agrochemicals development work, including field trials, formulation
development and new product registration. The company has pilot plants in which new
manufacturing processes are scaled–up and then transferred to manufacturing units. Its R & D
efforts have been recognised by India’s Council for Scientific and Industrial Research (CSIR) and
Rallis has been awarded a project under the CSIR-led New Millennium Indian Technology Leadership
Initiative (NMITLI) to identify novel fungicides.

Corporate Social Responsibility

The company’s key focus areas are partnership in the field of agriculture with farmers and their
families, empowering women and children and improving employability. The Rallis Ujjwal Bhavishya
Yojana (RUBY) programme was launched recently under its Corporate Sustainability initiatives with
the objectives of improving the employability of rural youth hailing mainly from underprivileged
section of society and also to support Affirmative Action programmes. Rallis also provides social
support to blind women at various institutes, cancer patients and houses for the aged. Initiatives on
environmental awareness, conservation of natural resources, AIDS awareness, afforestation, etc., are
taken up in and around the areas of business. Rallis believes that this commitment is best realized
through the boundless enthusiasm of its employees at all levels towards volunteering for community
development activities.

Contact : Manager, Managing Director & CEO’s Office, Rallis India, 156/157, 15th Floor, Nariman Bhavan, 227, Nariman Point, Polymer plant, Ankleshwar
Mumbai 400 021, India. Tel : +91-22-6665 2815 Fax : +91-22-6635 2996 Email : angela@rallis.co.in
 INTERNATIONALISATION
The Tata group has been international in its approach to business from its inception.The Founder, Jamsetji Nusserwanji
Tata, began his business career in international trade in China and England. The businesses he later established in
India measured up to international standards and used world-class technology. Tata Exports (now Tata International)
was set up in 1962 and currently Tata companies export their products and services to over 85 countries.
In 2000 the acquisition of Tetley set a new benchmark and since then Tata companies have been making significant
overseas investments and expanding their international operations aggressively. The group’s overseas acquisitions
include Corus, Jaguar Land Rover, Tetley and Brunner Mond in the UK; Daewoo Commercial Vehicles in Korea; NatSteel
in Singapore; Millennium Steel in Thailand; Teleglobe in Canada; Eight O’ Clock Coffee, Tyco Global Network and
General Chemical in the US; and FNS and the Blue hotel in Australia.
In 2008-09 the Tata group had international sales of $45.9 billion, accounting for 65 per cent of its total revenues, with

LQWHUQDWLRQDO the UK and the US being the two main overseas revenue contributors. Corus’ acquisition by Tata Steel in 2007 and
Jaguar Land Rover’s by Tata Motors in 2008 significantly increased the international sales, operations and employees
of these companies. More than 30 per cent of the group’s employees are now based overseas and 25 per cent are

RSHUDWLRQV non-Indians.
Each operating Tata company develops its international business as an integral element of its strategy, depending on
the competitive dynamics of the industry in which it operates. While individual operating companies have differing
geographical focuses, the group has identified a number of regions and countries expected to be of importance for
the group as a whole. These include the following:
US and Canada (http://northamerica.tata.com)
As the largest India-headquartered multinational in North America, the Tata group has 12 companies and
approximately 16,000 employees in the region. The group’s presence in the US includes:
• Tata Sons’ representative office in Washington DC which acts as the coordinating representative of the group
in North America.
Contact: David Good, Chief Representative - North America. Tel: +1 -703 243 9787; Email: adminusa@tata.com
• General Chemical Industrial Products, a subsidiary of Tata Chemicals (Page 89), with mining and manufacturing
facilities in Green River Basin, Wyoming, one of the largest soda ash facilities in North America and the second
largest worldwide.
• Significant operations of Jaguar and Land Rover, acquired by Tata Motors (Page 33).
• The Pierre, New York’s iconic luxury hotel managed by Taj Hotels Resorts and Palaces (Page 57). It also owns and
operates the Campton Place, San Francisco and the Taj Boston, Boston.
• Tata Communications’ (Page 28) North America headquarters in Virginia and a landing station in New Jersey.
• Over 40 offices of TCS (Page 14), with more than 12,000 consultants, two near-shore delivery centres, one
regional delivery centre, and four centres of excellence.
• Tata Steel Europe, a subsidiary of Tata Steel (Page 49), with manufacturing facilities in Warren, Ohio and
Bethlehem, Pennsylvania.
• Tata Beverage Group’s (Page 77) large presence in the tea segment with Tetley and Good Earth, and in coffee with Eight
‘O Clock Coffee and a production facility in Florida.
• Tata Technologies’ (Page 20) office in Novi, Michigan, with 400 employees.
• Sales offices of Tata Interactive Systems and Tata Business Support Services
• ADRs listing on the NYSE of Tata Motors and Tata Communications.
Europe
United Kingdom (http://uk.tata.com)
19 Tata companies currently operate in the UK, employing more than 47,000 people. The group’s presence in the UK
includes:
• Tata Limited, a Tata Sons’ subsidiary, established in 1907 as the group representative in Europe.
Contact: Anwar Hasan, Managing Director, Tel: +44-20-7235-8281; Email: hasan@tata.co.uk
• Brunner Mond, a subsidiary of Tata Chemicals, and a leading manufacturer of soda ash.
• Steel plants at Port Talbot, Scunthorpe and Teesside of Tata Steel, Europe (Corus), and a Research and Development
facility at Sheffield.
• Headquarter of Jaguar Land Rover, of Tata Motors, with three manufacturing locations; Tata Motors also has its European 94
Technology Centre in Warwick. 95
• The Crowne Plaza St. James Hotel in London, owned and managed by Taj Hotels Resorts and Palaces.
• TCS’ five offices, a development centre in Guildford and a back office processing centre in Peterborough, with total
employment exceeding 4,000.
• Headquarters of Tetley, part of the Tata Beverage Group, in Greenford with a plant at Eaglescliffe.
• UK headquarters of Tata Technologies in Luton with offices in Bristol and Coventry.
Other parts of Europe
Tata companies generate around $3 billion and employ over 2,700 in Germany, Europe’s largest economy and the group’s
footprint in Germany and other countries in Europe includes:
• Manufacturing operations of Tata Steel Europe (Corus) with a major plant in IJmuiden, The Netherlands, and other plants
in Europe including in Germany.
• Substantial operations in many European countries like Germany and France of Tata Chemicals through its subsidiary,
Brunner Mond.
• TCS’ hubs in Germany and Austria, with over 1,500 consultants, for its client in Central Europe.
• Offices across Europe, including three in Germany, of Tata Technologies.
• Sales offices in Frankfurt of Tata Communications and Tata Elxsi.
South Africa (www.tataafrica.com)
Tata Africa Holdings, a subsidiary of Tata International, based in Johannesburg, has spearheaded the group’s entry into Africa
and has a network of subsidiaries in Zambia, Ghana, Mozambique, Zimbabwe, Uganda, Tanzania, Kenya, Senegal and Nigeria.
The company acts as the importer and distributor for Tata Motors’ commercial and passenger vehicles, the latter in a joint Indian Hotels' The Pierre, New York
Packing Tetley tea bags at Eaglescliffe, UK venture with the Imperial Group. It has a bus body building plant in South Africa, a 5-star hotel in Zambia
operated by Taj Hotels Resorts and Palaces and a railway wagon manufacturing plant in Mozambique. It
is also in the steel trading and service centre business and supplies engineering goods to the mining and
manufacturing industries.
Contact: Raman Dhawan, Managing Director; Tel: +27-11- 459 1700; Email: tata@tataafrica.com
• Tata Africa is engaged in setting up a 120MW hydro electric power project in Zambia, in a 50:50 joint
venture with ZESCO, the Zambia state electricity utility.
• Neotel is South Africa’s second fixed line telecommunications operator; Tata Communications and Tata
Africa have a 56% stake in the company.
• Taj Hotels Resorts and Palaces has opened Taj Cape Town, a 156-room five star hotel in Cape Town, in
partnership with Tata Africa.
• TCS has joint venture IT services businesses with offices in Johannesburg and Cape Town employing
over 150 consultants.
• Tata Steel has set up a ferro-chrome plant at Richard’s Bay with a capacity to smelt 130,000 tpa.
• The Tata Beverage Group has a stake in Joekels Tea Packers, the third largest player in the South African
tea market.

China (www.tatachina.com.cn)
The Tata group has a long-standing relationship with China – beginning as early as 1859 when the
Founder, Jamsetji Tata, then working for his uncle’s company, was sent to Hong Kong to start a branch.
Today, the group is once again making China one of its strategic priorities in its internationalisation
agenda. In 2008-09, the group achieved overall sales volume of $1.3 billion in China and purchased goods
valued at $1.6 billion. Tata companies currently employ over 2,000 employees in China. Many companies
have begun to take advantage of the potential of China as a market, as a procurement source and a place to
manufacture for export.
• Tata Sons has a representative office in Beijing which helps Tata companies develop their business in
China.
Contact: James Zhan, Chief Representative - China, Tel: +86-10-8441 7530; Email: jhzhan@tata.com
• Jaguar Land Rover, a Tata Motors subsidiary has a significant presence in China.
• Taj Hotels Resorts and Palaces has signed a management contract with a Chinese partner to operate a
hotel in Beijing and a resort hotel project in Hainan province.
• Tata Autocomp Systems has set up a factory in Nanjing to produce auto plastic parts for OEM customers
in China and overseas.
• Tata Communications provides market-leading Ethernet services to global enterprises and carriers
wanting to connect China with major global business centres worldwide.
• TCS has a joint venture with three Chinese companies and Microsoft; four Global Delivery Centres in
Tata Motors' Indigo on South African roads Beijing, Shanghai, Hangzhou and Tianjin and employs more than 1,000 associates.
• Tata Refractories has set up a plant in Yingkou in China’s north-eastern Liaoning province. Brunner Mond ( Tata Chemicals) plant at Magadi, Kenya
• NatSteel Holdings – Tata Steel subsidiary – has two rolling mills and significant trading business while
Tata Steel Europe (Corus) has a very large trading business.
• The Tata Beverage Group has a joint venture with Zhejiang Tea Import & Export Company to manufacture
and market green tea, green tea extracts, and other value-added tea products.
• TKM Global Logistics (a joint venture between Tata Steel and IQ Martrade of Germany) and Tata Projects
have offices in Shanghai.
• Tata Motors and Tata Teleservices procure auto parts, telecom equipment from China.
Singapore
Tata’s have had links with Singapore since the early 1970s when the group established the Tata-Government
Training Centre in tool and die making. Singapore is now one of the group’s major markets and a hub for
many group companies’ international and regional operations.
• The Tata Steel Group has the following footprint:
• Headquarters of NatSteel, a subsidiary, and one of the largest steel producers in Asia-Pacific with
over 3,200 employees.
• Branch office of Tata Steel International, the single commercial face for the Tata Steel Group across
96
all international markets.
97
• Branch office of Tata Steel Limited, looking after the sales and marketing of Tata Steel India’s
products in South East Asia and Asia Pacific.
• Regional hub for Asian operations for Kalzip Asia, a subsidiary of Tata Steel (Europe), and an
international supplier of tailored metal solutions for building envelopes.
• Tata NYK Shipping, which is a JV between Tata Steel and NYK, is also based in Singapore.
• York Transport Equipment Pte Ltd, a subsidiary of TRF, is headquartered in Singapore and also has one
of its manufacturing facilities here. York is a well known brand in the Asia Pacific, Middle East and Africa
regions for the design, manufacture and supply of axles, suspensions and other components for trailer
applications. (www.yorktransport.com)
• Singapore is the international headquarters for all Tata Technologies’ operations outside India;
the Singapore unit of Tata Technologies also provides engineering, design and related services to
automotive, defence and aerospace customers in the city state.
• Tata Consultancy Services’ Singapore operations employ 1,200 associates and serves as the regional
hub for East and South East Asia operations.
• Tata Communications has its global HQ in Singapore, with the top management team including the
company's COO based here. The company has invested in a brand new, state-of-the art data centre in
Singapore due for completion in July 2010.
• Tata Precision Industries, specialising in high precision machining, precision fine blanking, engineering
plastic moulded parts and tool design, have their set up in Singapore (www.tatatpi.com.sg)
• Tata Power’s subsidiary, Trust Energy Resources Pte Ltd, and Coastal Gujarat Power Limited’s subsidiary,
Energy Eastern Pte Ltd, are based in Singapore and look after the long term coal sourcing and freight
Tata Refractories' plant at Bayuquan (China)
arrangements for the upcoming thermal power plants of Tata Power in India.
NatSteel Holdings, Singapore
Taj Palace Hotel, Dubai
• Singapore is the hub for the Asian electro-mechanical contracting services of Voltas.
• Tata Chemicals has entered into an agreement to invest S$25 million in JOil (Singapore) Pte. Ltd., a
jatropha seedling company based in Singapore, set up by the Temasek Life Sciences Laboratory Ltd
(TLL), along with other investors in Singapore.
• Tata Capital Pte. Ltd. (TCPL) is a wholly-owned subsidiary of Tata Capital Limited based in Singapore and
is envisaged to forefront Tata Capital’s global footprint. TCPL offers proprietary investments, business
and trade investment, treasury and cross border leasing amongst other activities.
Middle East
The Tata group considers the Gulf Co-operation Council (GCC) countries as a huge market and is keen on
expanding its presence in these countries especially in IT, hotels, engineering goods, steel, automotive, power,
chemicals etc. The group’s footprint in the region began in the early 1990s and has been steadily increasing
since then. Tata companies employ around 4,000 people in the region today, with almost half the revenues
generated in the region coming from UAE.
• Taj Hotels Resorts and Palaces operates the Taj Palace Hotel in Dubai and is developing the Taj Exotica
Resort and Spa, a luxury resort at the Palm Island Jumeriah crescent in Dubai.
• Tata Communications has launched the strategic Gulf cable project along with Middle Eastern Operators
and a Tier-3 Data Centre in EMEA Market. It is also constructing a $250 million express TGN Eurasia Cable
System linking Mumbai directly to Paris, London and Madrid via Egypt.
• TCS provides services in telecom, government, aviation, manufacturing, retail and CPG, oil and gas, and
banking and insurance verticals. It has operations in all GCC countries with regional offices in Bahrain,
Saudi Arabia, UAE and Morocco.
• Tata Consulting Engineers’ subsidiary 'TCE QSTP-LLC' in Doha, Qatar, focuses on research work related to
nano technology, software oriented activities, 3D modelling and applied research pertaining to energy,
water and material science.
• Tata International’s subsidiary, Tata West Asia FZE, oversees operations from Dubai. It specialises in
sourcing and delivery of different products in the region and also exports Tata products such as steel,
chemicals, minerals and engineering products.
• Tata Motors has developed a fast growing market for its medium and heavy trucks and buses through
a well-established distributor network in the region.
• The Tata Beverage Group has a presence with its Tetley brand.
• Titan has a significant sales presence. The brand currently holds the No 2 position in the Middle East,
and is a market leader in Oman and Bahrain.
• Voltas has major electro-mechanical contracting business in the UAE for hotels, airports, palaces and
shopping centres. It has established many joint ventures and subsidiaries in the region to undertake
electro-mechanical projects and related maintenance works.
• Tata Elxsi and Tata Interactive Systems have sales offices.
 INTERNATIONAL www.tatainternational.com

Tata International Limited is an international marketing, manufacturing and sourcing company. The company
has worldwide reach through its subsidiaries, joint ventures, and offices in Africa, Europe, Middle East and
South East Asia. The company was established in 1962 and is also registered as a Star Trading House. It provides
comprehensive trading services that include sourcing, warehousing, logistics, supply chain management and
customer relationship management.

Business Units
• Leather : This business division is India’s leading exporter of leather goods, with exports to over 35 countries
and also a supply chain integrator for leather and leather products. The processing plant and manufacturing
facilities are located in Dewas, Central India and in Chennai. This BU has long been associated with major
global brands like Marks & Spencer, Gabor, Aerosoles, Zara, Mango, etc. Its R & D division at Dewas fosters
environmental projects which look at the needs of the leather industry, including patented technologies for
energy generation from waste and for leather processing. The division is a recipient of the TERI Corporate 98
Environment Award. 99
• Engineering : This business unit with offices in located in India at Mumbai, Kolkata, New Delhi and Ludhiana,
provides cost effective end-to-end products and services to customers across various engineering industries.
It specializes in international marketing and global sourcing of products, projects and services. The industries
catered to are automotive, iron and steel, power, packaging, chemicals, etc. The business division provides
comprehensive solutions and services through the entire process from sourcing to delivery.
The company, through its subsidiaries and joint ventures, also has stakes in a five star hotel, automobile Finished leather and leather products
distributorships, bus body building and trailer manufacturing facilities, IT services etc. manufactured at Dewas and Chennai

Global operations : Tata International operates through its subsidiaries in Africa, Hong Kong and UAE. It has
offices in India (headquarters), China, Ethiopia, Vietnam, Singapore and UK. Tata Africa Holdings (established in
1974), based in South Africa, drives the Group’s business in Africa with presence in 10 African countries in areas
like chemical, steel, engineering, hospitality and IT etc.
Joint ventures : Accordian Investments (PTY) Limited, South Africa, for distribution and marketing of pick-ups
in South Africa, Tata International DLT Pvt. Limited with Dutch Lanka Trailers, Sri Lanka, for the manufacture of
trailers in India.

Contact : Executive Director, Tata International, Block A, Shivsagar Estates, Dr. Annie Besant Road, Worli, Mumbai 400 018,
India. Tel : 91-22-6665 2200-10 Fax : 91-22-6661 2833 Email : tintl@tatainternational.com
Distributor for Tata vehicles in Africa
 Sir Dorabji Tata Trust www.dorabjitatatrust.org

The Sir Dorabji Tata Trust, one of the oldest, non-sectarian philanthropic organisations in India, was
established in 1932 by Sir Dorabji Tata with the prime purpose of encouraging learning and research
in the country, of meeting costs of relief during crises and calamities and of carrying out worthwhile
charitable activities.

FRUSRUDWH
The trust’s vision of constructive philanthropy has been sensitive to the fast-growing needs of a
developing nation, while the work initiated by it holds contemporary relevance as it continues to
support innovative enterprises in development.

VXVWDLQDELOLW\ In addition to the Sir Dorabji Tata Trust, there are a number of allied trusts which also focus on overall
developmental issues. They are :
•
•
Tata Social Welfare Trust
R D Tata Trust
• Tata Education Trust
• J R D Tata Trust
• J R D and Thelma J Tata Trust
Trusts
• Jamsetji Tata Trust
Institutes • JN Tata Endowment for higher Education of Indians
• Lady Tata Memorial Trust
Marg Together the Sir Dorabji Tata Trust and the allied trusts are administered and viewed as one donor entity.

NCPA The grant-making pattern of the trusts involve three broad areas :
• Institutions
Sports • NGOs
• Individuals
Community Initiatives
Institutions
The Sir Dorabji Tata Trust and the allied trusts have pioneered several leading institutions with
endowment grants – the first of their kind in India – and in doing so, have created many centres of
excellence in several fields – particularly in medicine, science and education. The institutions set up
include :
1. The Tata Institute of Social Sciences, Mumbai
2. The Tata Memorial Centre for Cancer Research and Treatment, Mumbai
3. The Tata Institute of Fundamental Research, Mumbai
4. The Tata Agricultural and Rural Training Centre for the Blind, Phansa
5. The National Centre for the Performing Arts, Mumbai
 An architectural drawing of the proposed Tata Medical Center at Kolkata.

6. The Sir Dorabji Tata Centre for Research in Tropical Diseases at the Indian Institute of Science,
Bengaluru
7. The JRD Tata Ecotechnology Centre, Chennai
8. The National Institute of Advanced Studies, Bengaluru.
Even as most of these institutions have now been handed over to the respective state or central
governments for day-to-day administration, they continue to receive programme and recurring grants
for specific purposes from the trusts.
NGO/Programmes
The trusts support a range of NGOs working in different sectors across the country. Based on the
parameters of innovation, timeliness, sustainability, adding value and promoting linkages, geographic
spread and the felt needs of the community, grants are made in six major sectors of social development :
Health centre of Jan Swasthya Sahyog in Ganiyari village in
• Natural Resource Management and Rural Livelihoods : The focus of support is on improving food Bilaspur district.
security at the household, local and national levels and on issues concerning climate change and
ecological security. The trusts also recognise the importance of the increasingly scarce water resources
and support the implementation of programmes that work towards equitable and efficient use of 100
water for meeting basic human needs. 101
• Urban Poverty and Livelihoods : Improving working conditions for promoting sustainable urban
livelihoods including those of migrants from the country side, improving the health and hygiene of
the urban poor and promoting efforts to improve the reach, equity and effectiveness of government
programmes in urban development are the focus areas of this sector.
• Education : The trusts’ work looks at improving the quality of school education for disadvantaged
groups such as dalits, tribals, muslims, girl children, urban slum dwellers, etc; the education and
development of adolescents; and the up-gradation of the profession of education itself.
• Health : The focus areas in this sector deal with health issues of women (adolescent girls, maternal
health, etc.) as well as community medicine particularly with regard to child and maternal care and
child nutrition; treatment, care and integration in the mainstream of the physically and mentally
challenged, support to curative care of non-communicable diseases and conditions. The trusts also
support the creation of health infrastructure on a limited scale.
• Civil Society, Governance and Human Rights : The focus areas of this sector are support to civil society
institutions/organisations that promote the implementation of the 73rd, 74th and 95th amendments
to the constitution, contributing to good governance including through the use of RTI and legal means
and efforts that help in the protection of the rights of the child, women, dalits, tribals, under-trials and
prisoners.
• Media Art and Culture : The focus is on promoting arts scholarship, efforts at conserving endangered
cultures and support to archival work. In addition, innovative approaches of the media in development
and the research and development activities of the arts are also promoted. Adolescent girls in Bap block of Jodhpur district, Rajasthan, organised
by the Doosra Dashakprogramme of the Foundation for Education
and Development.
FRUSRUDWH
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Fish vendor at Teen Darwaza, Ahmedabad; part
of a Fish Vendors’ Cooperative facilitated by
SEWA Federation.
Villagers consult on micro-planning of an
irrigation scheme in Angra village, Palamu
district, Jharkhand; an agriculture improvement
project of Sampurna Gram Vikas Kendra.
“Theatre of Oppressed” performance of Jana
Sanskriti in the Sundarban area of West Bengal.
• Disaster Relief : As and when required, the trusts step in to provide relief and rehabilitation to alleviate distress and suffering
caused by natural and man-made disasters.
• Small Grants : The Sir Dorabji Tata Trust gives small/modest grants to organisations that require funds for smaller and innovative
initiatives.
Individual Grants
In addition to grants to institutions and NGOs, the Sir Dorabji Tata Trust, the Jamsetji Tata Trust and the JRD Tata Trust provide merit and
need-based educational and medical grants to deserving individuals.
Individual Educational Grants : Educational grants are offered as scholarships for higher education and travel grants for studies abroad
as well as for attending conferences, presentation of papers for research, and sports-related activities.
Individual Medical Grants : Medical grants are given as financial help for the treatment of cancer, heart ailments, kidney failure,
neurological ailments, gynaecological problems, respiratory ailments, etc.
J N Tata Endowment
The J N Tata Endowment is the first trust established by the founder, Jamsetji Tata, in 1892. This trust provides loan scholarships to a large
number of deserving individuals for pursuit of higher studies abroad. Over one hundred students are selected every year as J N Tata
Scholars from all over India. The roster of J N Tata scholars includes many prominent academics, scientists and economists.
Lady Tata Memorial Trust
The Lady Tata Memorial Trust was established by Sir Dorabji Tata in 1932 in memory of his wife, Lady Meherbai, who died of leukaemia
at an early age.
The trust spends four-fifths of its income on international research, and an International Advisory Committee, based in London, invites
applications for awards for support for research on leukaemia worldwide. The trust also supports institutional research carried out by
recognised Indian institutions, research laboratories and leading scientific/medical centres doing research work in the diseases of the
blood, with special emphasis on leukaemia research.
Lady Meherbai D Tata Education Trust
The trust was set-up in 1932 and grants scholarships to young Indian women graduates of recognised Indian universities for pursuing
higher studies abroad in the field of social work and public health.
Contact : Managing Trustee, Sir Dorabji Tata Trust, Bombay House, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-2282 6092 Email : sdtt@sdtatatrust.com
 Sir Ratan Tata Trust www.srtt.org
Himmothan Pariyojana- Federation meeting
Established in 1919 in accordance with the will of Sir Ratan Tata, the younger son of the Founder, the Trust is a grant-bestowing public facilitated by Garhwal Vikas Kendra (GVK) in
foundation. The Trust seeks to be a catalyst in development through giving grants to institutions in the areas of Rural Livelihoods and progress
Communities, Education, Enhancing Civil Society and Governance, Health and Arts and Culture. It focuses its grants to organisations which
it can partner to undertake innovative and sustained initiatives with the potential to make a visible difference. It also provides grants for
endowments, has a separate programme for small grants and gives grants to individuals for education and medical relief.

Institutional Grants
The bulk of these are in the areas of Rural Livelihoods and Communities and Education.
Within Rural Livelihoods and Communities, the Trust focuses on key initiatives within two broad areas :
• Land and Water Development
• Microfinance
The Trust’s grants in the field of Education follow a focused approach in the following areas : 102
103
• Reforming elementary education
• Nurturing education as a discipline
• Alternative Education
• Higher Education
Within Health, the Trust focuses its efforts on :
• Rural Health Programmes
• Specialised Healthcare Services
• Health Resource and Health Systems
• Clinical establishment
Within Enhancing Civil Society & Governance, the Trust’s grants are based on the following three sub-themes :
• Citizenship and Participation Systems for Rice Intensification (SRI) promoted
by Harsha Trust, Bhubaneswar, under the
• Human Rights and Governance Central India Initiative in Urlagodi village,
Rayagada district, Odisha, ensures year long
• Governance in Civil Society food security for tribals
FRUSRUDWH
VXVWDLQDELOLW\
Within Arts and Culture, the Trust’s grants are focused around the following :
• Arts Institutions and Infrastructures, which revolve around : (a) Regenerating Institutions; (b) Theatre Infrastructure; and (c)
Artists from different fields getting trained in
Ottanthullal in 'Source of Perfomance Energy''. Advanced Learning in the Arts
• Arts and the Public Domain, revolving around : (a) Urban Spaces; and (b) New Design Pedagogies;
• Arts and the Culture Industries, focusing on : (a) New Media Practices; (b) Researching Culture Industries; (c) Conservation &
Archiving; and (d) Independent Publishing in India : On bringing arts practice into the classroom.
In most of the thematic areas, the Trust focuses its grants on well-defined initiatives. Some of its key initiatives are mentioned below :

Key Initiatives & Projects :

Central India Initiative (CInI) : CInI involves a series of livelihood projects across the central India region, addressing core issues aimed at
alleviating poverty amongst tribals in a sustainable manner.
Himmothan Pariyojana : The initiative addresses some of the key rural development issues confronting the inhabitants of the Himalayas,
on a systematic basis.
Kharash Vistarotthan Yojana (KVY) : This tackles issues related to sea water ingress on the Gujarat coastline through field projects and
coordination with the state government.
Drought Proofing in West Rajasthan : The objective is to develop replicable models for drought proofing in the desert regions of
Rajasthan.
Reviving the Green Revolution : The initiative involves a series of interventions encouraging crop diversification in Punjab and Tamil
Nadu to tackle the negative impact of the rice-wheat cropping system, whilst also focusing on Integrated Pest Management in various
crops to enhance productivity.
North East Initiative (NEI) : The initiative addresses livelihood issues of the North-eastern states. Currently, the NEI focuses on the
three hill States of Arunachal Pradesh, Mizoram and Nagaland and opportunities for partnerships with state governments and local
organizations are being explored in these States.
Sukhi Baliraja Initiative (SBI) : The initiative aims to promote a holistic livelihood promotion strategy for the Vidharbha region of
Maharashtra, with the key objective of reducing distress among the farming community by enhancing livelihoods of 25,000 households
across 300 villages.
Sakh Se Vikas : This initiative consolidates and expands community-based micro-finance in Rajasthan by strengthening livelihoods and
reducing vulnerabilities. Whilst strengthening linkages between micro-finance and development, the Trust is also supporting a large
community based micro-finance programme in South India.
Central India Initiative- Technical support provided
by AVRDC ensures fresh vegetables
Institution Building (IB) Initiative - Roopantaran : This initiative focuses on creating a cadre of people to augment IB practices in Sakh Se Vikas- A milk collection centre run by
women at Toda ka Gotda village, Deoli block, Tonk
development organisations; creating a community of IB practitioners for knowledge building and facilitating IB services to select district, Rajasthan, facilitated by Srijan under the
organisations, preferably existing partners, in transition. District Poverty Initiative Project.
Youth & Civil Society : Within this initiative, a clutch of youth-focused grants initiate discussion and reflection on roles of civil society,
poverty and deprivation, create avenues to explore and know more about the development sector, while building their own livelihoods.
An effort is also made to encourage wider mainstreaming of youth development as an approach to community development.
Parag : This is the Trust’s ‘Publications Initiative’ and focuses on publication of books in various Indian languages, supporting
professional development among illustrators, writers and publishers and dissemination of professional writing, besides supporting
networking among publishers and educationists.
District Education Initiative : This focuses on improving the quality of elementary teaching-learning at block or district levels
through close collaborations with government functionaries, community members and government schools. Districts selected for this
intervention are : (i) Chamrajanagar and Yadgir in Karnataka; (ii) Nandurbar in Maharashtra; and (iii) Khunti in Jharkhand.
Higher Education Initiative : The Higher Education programme of the Trust is committed to participation in significantly innovative
research in the social sciences; broad basing such research into training systems in ways that widen their geographical and social
104
reach; and impacting such research on regional University systems. 105
Teacher Resource Centres Initiative : Recognising the importance of robust professional development of teachers for sustaining
lasting changes in elementary education, the Trust focuses on strengthening of teacher education programmes, besides sustaining
development of teachers through supporting ‘Teacher Resource Centres’.

Endowment Grants
The Trust has developed and used endowments to sustain mission-driven institutions that influence positive change in society. It has a
formal endowment strategy with well-set norms and clearly defined criteria that enable it to identify and appraise deserving institutions.

Small Grants
These cater to the needs of small, welfare-oriented organisations, and those needing support to implement innovative ideas. They are also
given to large organisations that need funding for strategic planning, focused research activities, or strengthening internal systems.

Individual Grants
The Individual Grants Programme of the Trust provides financial help for : (a) meeting medical contingencies; and (b) scholars pursuing
higher education in India and assistance for education-related overseas travel.

Contact : The Secretary & Chief Accountant, Sir Ratan Tata Trust, Bombay House, Homi Mody Street, Mumbai 400 001, India. Improving Access to Quality Education: Colorful
Tel : +91-22-6665 8282 Fax : +91-22-6665 8013 Email : srtt@tata.com illustrations done by children studying at a Learning
Centre run by Muskaan in slums around Bhopal
FRUSRUDWH
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Indian Institute of Science, Bengaluru
Tata Institute of Social Sciences, Mumbai
INDIAN INSTITUTE OF SCIENCE www.iisc.ernet.in
The Indian Institute of Science (IISc) established in 1909 on a wooded, 440-acre campus, is a Deemed University with 430
faculty members and 2250 students in 41 departments and centres, carrying out research in most frontier areas of modern
science and technology. IISc is the leading science and engineering research centre in India and has a very high academic
reputation in the world. It awards the largest number of science and technology research degrees in India (about 250 per
year) and also publishes the largest number of research papers in these areas (about 8% of the national average). Not
surprisingly, IISc attracts the best research and masters’ students in India.
The Institute has some of the best research facilities in the country including the Supercomputing Education and
Research Centre, the Nanoscience Centre, a Centre for Ultrafast Laser Applications, and the JRD Tata Memorial Library. The
distinguished faculty members of the Institute contribute to all major national initiatives in science and technology such
as the Technology Development Missions, programmes of the Departments of Science and Technology, Biotechnology,
Environment and Forests, ISRO, DRDO, etc. Research collaborations with universities all over the world have been increasing
steadily over the years.
The Institute interacts with industry via its Centre for Scientific and Industrial Consultancy, its Society for Innovation
and Development, which has developed joint laboratories with both national and multinational corporations, and
its Centre for Continuing Education, which has retrained more than 28,000 industrial scientists and engineers through
short-term courses.
Contact : Registrar, Indian Institute of Science, Bengaluru 560 012, India. Tel : +91-80-2293 2444 Fax : +91-80-2360 0757
Email : regr@admin.iisc.ernet.in / roff@admin.iisc.ernet.in
TATA INSTITUTE OF SOCIAL SCIENCES www.tiss.edu
Established in 1936 as the Sir Dorabji Tata Graduate School of Social Work, the Tata Institute of Social Sciences (TISS)
was recognised as a Deemed University by the University Grants Commission in 1964. The Institute’s main campus is
in Chembur, in Mumbai. It also has a campus located at Tuljapur, Osmanabad District, Maharashtra, and is currently
engaged in setting up campuses in Hyderabad and Guwahati, responding to invitations from the respective state
governments.
TISS currently offers a graduate programme in Social Work; post-graduate programmes in Social Work, Disability Studies
and Action, Human Resources Management & Labour Relations, Globalisation & Labour, Social Entrepreneurship, Health
Administration, Hospital Administration, Public Health in Health Policy, Economics and Finance, Public Health in Social
Epidemiology, Elementary Education, Development Studies, Counselling, Women’s Studies, Disaster Management,
Media and Cultural Studies, and Habitat Policy and Practice; pre-doctoral and doctoral programmes; and a range
of diploma and certificate courses. TISS is organised into six schools (Social Work, Social Sciences, Management and
Labour Studies, Health Systems Studies, Habitat Studies and Rural Development) and four centres (Lifelong Learning,
Media and Cultural Studies, Research Methodology, and the Jamsetji Tata Centre for Disaster Management).
The Institute also offers several diploma, certificate and short-term training programmes to build capacity of personnel
from government and non-governmental organisations, and has established collaborative research, student and
teacher exchange programmes with 25 universities and institutions in Europe, North America and Asia. Its outreach
programmes are located all over India including Andaman and Nicobar Islands, Ladakh and North-Eastern India.

Contact : Director,Tata Institute of Social Sciences, V.N. Purav Marg, Deonar, Mumbai 400 088, India.
Tel : +91-22-2552 5000 Fax : +91-22-2556 5050 E-mail : sparasuraman@tiss.edu

106
107
MARG www.marg-art.org

Marg continues its legacy of over 60 years under the general editorship of Dr. Pratapaditya Pal, a renowned art historian,
and works with international and local scholars in seeking to create a space where South Asia’s past and present can be
viewed from multiple perspectives.

Marg has remained India’s premier publishing house specialising in a magazine and books on the arts, with its publications
seeking to address heritage as both something that is already made and something always in the process of becoming. The
titles published have over the years covered an exhaustive spectrum of subjects and have formed a unique and valuable
repository of data and analyses of Indian and related art.

Since 1946, Marg has published more than 200 magazines and 100 books. Marg has also produced documentary films
on the arts which have been telecast on major networks in India and abroad. Marg’s design services include museum
catalogues, calendars and art diaries.

Contact : General Manager, Marg Publications, Army and Navy Building, 148 Mahatma Gandhi Road, Mumbai 400 001, India.
Tel : +91-22-2284 2520, 2282 1151, 2204 5947, 48 Fax : +91-22-2204 7102 Email : margpub@tata.com
FRUSRUDWH
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Auditorium of the Tata Theatre
NATIONAL CENTRE FOR THE PERFORMING ARTS (NCPA) www.ncpamumbai.com

Profile
The National Centre for the Performing Arts was established by the Sir Dorabji Tata Trust in 1966. Registered as a public
trust, NCPA is India’s premier centre for the performing and visual arts and works for the preservation and promotion of
classical, traditional and contemporary performing and visual arts. Its activities include performances by national and
international artistes; festivals of dance, drama, music and cinema; exhibitions of modern art, sculpture and photography
and workshops and seminars for professionals in the arts. The latest initiative of the NCPA is India’s first fully professional
orchestra with an international profile, offering a series of concerts in international music, dance and opera.
Facilities
The Centre is built across a plot of six acres in Mumbai and has a complex of structures and facilities including the
following auditoriums :
• The Jamshed Bhabha Theatre, 1109 seats, equipped with facilities to stage Western operas and ballets, Indian
classical music and large scale musicals.
• The Tata Theatre, 1010 seats, with for the first time in India, special acoustics of short duration reverberation time in
an innovative, fan-shaped auditorium.
• The Experimental Theatre, 285 seats, an innovative modular space enabling flexibility for production, design
and presentation.
• The Godrej Dance Academy Theatre, 185 seats.
• The Little Theatre, a multi-purpose recording auditorium that can seat 114.
The NCPA’s other facilities include : The Centre for Photography as an Art Form – the Piramal Gallery; the Visual Arts
Open Air Plaza
Centre; the Creative Arts Centre; the Crafts Revival and Research Centre; music and dance practice rooms; reading and
listening libraries; a modern studio for archival documentation of dance, drama and music; a computerised music research
laboratory and five garden spaces. The NCPA also has an audio-visual archival vault with a collection of over 4,000 hours
of recordings and theatre research material with a computerised data bank for easy retrieval.
It is developing from its own resources a modern video and audio recording infrastructure for its chosen performances
and for creating a bank of DVDs and CDs.

Contact : Director - Sales & Marketing, Administration, National Centre for the Performing Arts, Nariman Point, Mumbai 400 021, India.
Tel : +91-22-6622 3737, 2283 3838, 2283 3737 Fax : +91-22-6622 3830, 2284 5350, 2284 0633 Email : marketing@ncpamumbai.com

The foyer of the Jamshed Bhabha Theatre

 JRD Tata Complex, Jamshedpur

SPORTS www.tata.com

The Tata Group was the first industrial house to encourage sporting talent in India. The Group’s interest in sports traces
its roots to its founder, Jamsetji Tata. When the city of Jamshedpur was being planned in the early 1900s, he had the
vision to realise that sports is an integral part of any city plan and wrote to his sons to ensure that the city had wide
streets, lots of trees, and grounds for cricket, hockey and football.

JRD Tata encouraged sportspersons in the Group, enabling several Tata employees to play a sport and excel in it and earn
laurels for the group. It was under his charge that the Tata Sports Club came up (in 1937) as the channel for sportsmen
in the group to find their expression. The Club, a Group effort involving employees from different companies, was
supported by people who were either employees or on contract with a Tata Group company.

The Tata Group has considered a range of sport as worthy of support. The Tata Football Academy, the Tata Archery 108
109
Academy and the Tata Steel Adventure Foundation are some initiatives promoted by the Group engaged in identifying
and inducting talented youth and providing coaching and training facilities.

Over the years, the support of the Group has been instrumental in the rise of several international sports stars in virtually
every game – including cricket, hockey, badminton and athletics. In its honours list, the Group includes 43 Olympians,
five world champions, 38 Asian Games and Asian Championships winners, eight Commonwealth Games winners, eight Tata Football Academy
Padma Shree awardees and 28 Arjuna awardees.

Contact : Joint Hon. Secretaries, Tata Sports Club, Fort Chambers, Homi Mody Street, Mumbai 400 001, India.
Tel : +91-22–6665 7568 Telefax : +91-22–6665 2612
Tata Archery Academy
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Capacity building training going on at Mithapur
TATA COUNCIL FOR COMMUNITY INITIATIVES www.tata.com

The Tata Council for Community Initiatives (TCCI) was formed to evolve a common direction for Group companies’ initiatives in
community work, to synergise their work, and to optimise the Group’s contribution to India’s development.

As the Group’s nodal agency on corporate sustainability, TCCI facilitates initiatives of Tata companies related to environmental
management, biodiversity issues and community development, particularly employee volunteering, by facilitating networking
among representatives from over 40 companies. These initiatives are taken up with a view to bring about a holistic and sustainable
change. Similarly, external stakeholders – Central and State governments, NGOs and development agencies – find a one point
contact in the TCCI to work with the Group on the larger themes of development.

In its focus on facilitating volunteering, TCCI encourages Group companies with specific technical ‘know-how’ to offer their services
to those in need and also design and implement programs in the specific areas of health, education and issues concerning
women and children.

The TCCI has set up regional groups in cities where Tata companies have a significant presence, and employees are encouraged
to volunteer with NGOs and the communities in their vicinities. In all, over 28,285 corporate volunteers are registered from the
companies.

The TCCI enables the Group to action its corporate sustainability by evolving a set of guidelines that form a Tata approach by
which individual companies can work more cohesively for the betterment of the community.

The TCCI has developed a Tata Index for Sustainable Human Development, in partnership with the UNDP, to provide a common
and measurable template for the companies’ performance in aiding sustainable human development. The TCCI represents
Tata as Focal Point for India of UN Global Compact, USA; and its representative has been invited to be on the boards of Global
Reporting Initiatives, Netherlands; Social Accountability International, USA; AccountAbility, United Kingdom; and, Bureau of
Indian Standards & ISO SR 26000, India.

AMBA helps employ intellectually challenged people that

TTSL offloads of its back office work – thus making them part
of the value chain of abundance!

Contact : Vice President, Group Corporate Sustainability, 2nd Floor, Fort Chambers – C, Tamarind Lane, Fort, Mumbai 400 001, India.
Tel : +91-22-6665 7483 Telefax : +91-22-6665 7484 Email : tcci@tata.com
 SURGXFWV VHUYLFHVLQGH[
Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages

Advanced Materials Seating Systems 39 Concrete Equipment 40 Groceries 84

Composite Products for the Sedans 34 Crawler Cranes 40 Health and Beauty Products 84
Aerospace Industry 53 Special Application Vehicles 35 Dumpers 40/41 Home Accessories 84
Defence and Industrial Composites 53 Stampings and Assemblies 39 Hydraulic Excavators 40 Music 84
Station Wagons 34 Infrastructure Equipment 40 Movies 84
Agrochemicals and Agricultural Services Suspension Systems – Truck and Bus 39 Motor Graders 40 Stationery 84
Agro Nutrients 90 Tippers 35 Mining Equipment 40 Toys 84
Agronomy Services 90 Tractor – Trailers 35 Multi Utility Loaders 40 Vegetable, Fruits, Dairy Products 84
Agrochemicals 91/92/93 Trailers 45/99 Reach Stackers 40
Agrochemicals – Exports 92 Trucks 32/34/35/40/98 Soil Compactors 40 Drugs
Agrochemicals – R&D 93 Utility Vehicles 32/34 Transit Mixer Trucks 40 Drug Discovery – R&D 91
Fertilisers 90 Visioning Systems 39 Tunnel Boring Machines 40
Formulations 92 Wiring Harness 39 Tyre Mounted Cranes 40 Engineering Services
Insecticides, Fungicides, Herbicides 92 Undercarriages 40 Building Management Systems 42/43
Phosphatic Fertilisers 88/90 Automobile and Automotive Services Vibratory Compactors 40 CAD/CAM Services 18
Plant Growth Nutrients and Seeds 92 After Market Operations 37 Wheel Loaders 40 Digital Prototyping 21
Urea 90 Automobile Retail 37
Engineering & Design Services –
Automotive Engineering Services 37/39 Consumer Products
Automotive, Aerospace 20
Air Conditioning and Refrigeration Automotive Supply Chain Bottled Water 77
Engineering Services Outsourcing 20
Air Conditioners 42 CAD/CAE 40 Cappuccino 78
Electro Mechanical Services 42
Heating, Ventilation, Air Conditioning Concept, Design & Detailing 39 Ceramics 72
and Refrigeration Applications 42 Engineering and Design 36 Cocoa 78
EPC Services 41 110
Refrigerators 42 Knowledge-based Engineering 40 Coffee 77/78
Factory Automation Solutions 37 111
Water Coolers and Dispensers 42 Logistic Services 37 Energy Drinks 76 Knowledge Based Engineering (KBE) Tools 21
Management Services 37/38 Eyewear 80 Precision Engineering 80
Automobiles, Auto Assemblies Plastics & Sheet Metal Tool Design 39 Footwear 84 Product Design and R&D Services 23
and Auto Components Processing Systems – Hot Chocolate 78 Water, Effluent and Sewage Treatment 41
Auto Components 38/44 Automotive Applications 45 Iced Teas 77 Water Pollution Control 42
Automotive Batteries 39 Simulation and Optimisation 39 Instant Tea 79
Axles 36/45/97 Design and Development 39 Jewellery 80/81 Financial Services
Buses 32/35/36/98 Product Life Cycle Management 36 Leather & Leather Products 98 Advisory Services 64/65
Bus Body Building 96/99 Ready to Drink Beverage 76/77 Asset Management 64
Command and Control Systems 39 Chemicals Salt 88 Construction Equipment Finance 65
Commercial Vehicles: Small, Light, Associated Alkaline Products 89 Spices Teas 77 Consumer Finance 65
Composites (sheet moulded Carbide de-sulphurising Tea Bags 77/96 Corporate Finance 65
and bulk moulded) 39 compounds 50 Tea Concentrates 77 Forex Services 65
Factory Automation Solutions 36 Cooking Soda 88 Tea – Flavoured and Herbal 75-79 Fund Management 60/64
Functional Plastic Parts and Systems 39 Phosphatic Fertilisers 88/90 Watches 80 General Insurance 63
Gear Boxes 36 Pigments 50 Water Purifier 89 Health Insurance 63
Hatchback 34 Soda Ash 87/94/95 Investment Services 65
Heat Exchangers 39 Sodium Bicarbonate 88 Consumer Products – Retailing Life Insurance 63
Horse Power Engines 36 Apparel 84 Mutual Funds 64
Luxury Saloons 34/35 Construction Equipment Books and Music 84 Portfolio Management 64
Medium & Heavy 34/35 Agricultural Equipment 40 Consumer Electronics 83/84 Private Equity 65
Mixers 35 Asphalt Compactors 40 Curios 84 Project Finance 65
Multi-purpose Vehicles 35 Asphalt Plants 40 Food and Beverages 84 Retail & Institutional Distribution 65
Passenger Cars/Vehicles 32/34/37/95 Asphalt Road Resurfacing Technology 40 Footwear and Accessories 84 Stock Broking Services 65
Pickup Vehicles 32 Backhoe Loaders 40 Furnishing 84 Ticketing 65
Plastic Interiors & Exteriors 38/39 Construction Equipment 36 Gaming 84 Visa & Passport Facilitation 65
Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages

Development of Properties – Residential, Telecom Products and Solutions

Hardware and Electronics International Trading 92-99 Commercial, Retail 61 Bandwidth 29
Defence Electronics – Fund Management – Real Estate Projects 60 Broadband 26/28/29
Products and Systems 72 Logistics Low Cost Housing 61 Business Transformation 28
Defence Electronics – Freight Forwarding and Luxury Housing 61 CDMA Services 26
Systems Integration & Project Chartering Services 51 Infrastructure Development 45 Content/Applications –
Management 72 Material Handling and Port Real Estate and Infrastructure 60/61 Mobile and Broadband 26/27/28
Electronics Mega Stores 83 Operation Services 51 Calling Card 26
Renewable Energy Converged Voice 28
Hotels and Hospitality Material Handling Equipment Solar Cell 73 Connectivity Solutions 28
Air Catering Services 59 Fork Lift Trucks 42 Solar Photovoltaic Products and Systems 73 Data Services 26/28
Hotel Chain – Smart Basics 59 Solutions for Material Handling Equipment 45 Solar Plant 73 Dial up Internet 26
Hotel Management – Training 59 Solar Power Solutions 73 Domestic Long Distance Services 28
Hotels – Business, Luxury, Leisure 57/94-96/98 Media and Entertainment Solar Water Heating Products 73 Enterprise Solutions 27
Luxury Serviced Apartments 59 Satellite Television Services 24/26 Global Ethernet Services 28
Luxury Yachts 59 Steel Products and Services GSM Telecom 26/27
Palaces 57 Palm Oil 79 Agricultural Hand Tools & Implements 49 Hosting & Storage 28
Private Jet Operations 59 Bearings 48-50 Managed Data Networks 26
Restaurants 57 Rubber 79 Cold Rolled Coils 48/49 Managed Network Connectivity 28
Spas 57 Cold Rolled Sheets 48/49 Managed Security 28
Wild Life Tourism 59 Port 51 Contemporary Construction Material 49 Managed Collaboration 28
Construction Rebars 48/49 Net Telephony 26/29
Industrial Machinery and Equipment Power Crude Steel 48 Network Management and
Engineered to Order Energy Network Management 72 Distribution & Building Services 49 Outsourcing Services 29
Equipment and Systems 51 Power Generation (thermal, hydro, solar, wind), E-Commerce 51 Infrastructure Services 26
Machine Tools 36/43 Transmission, Distribution and Trading 70-72 Engineered to Order Equipment 51 International and Domestic
Textile Machinery 43 Power Electronics 72 Ferro Chrome 51/96 Private Leased Lines 28
Power Sector-related Services 70 Galvanised Corrugated Sheets 48/49 Internet Services 28
Industrial Infrastructure – EPC Projects 41 Power Technologies 70 Galvanised Wires 49/51 IP/MPLS VPN 26/28/29
Power Trading 72 Hot Rolled Coils 48 International Toll Free Service
IT and IT-Enabled Services Hot Rolled Sheets 48 and Account Calling 28
Business Process Outsourcing (BPO) 14/15 Precision Equipment Long Products 49 Leased Lines 26
Business Solutions 14 Precision Components 81 Pig Iron 50 Telephony Services – Fixed 26/27
Business Support Services 24 Precision Engineering 80/81 Refractories – Exports 53 Telephony Services – Fixed Wireless 26
Consulting 14 Precision Machining 97 Refractories Management 53 Telephony Services – Mobile 26/27/29
Computer Graphics, Animation & Refractories – Manufacture 52 Telephony Services – Public Booth 27
Engineering Services 14 Railway Wagon Manufacture 96 Refractories Solutions 53 Telecommunication Solutions 26/96
Innovation Design Engineering (IDE) 19 Rolls 50 Telecom Towers 27
Innovation Labs 16/17 Retail Chains Sponge Iron 50 Terrestrial Fibre Network 26/29
IT Infrastructure Services 14 Consumer Electronics Mega Stores 83 Steel Trading 96 Transmission 28
IT Services 14 Hypermarket 84 Strip Products 49 Satellite Earth Stations 26
Learning Solutions – Lifestyle Retail Stores 84 Tinplate 50 Submarine Cable Network 26/28/29
Corporate, Education, Government 23 Telecom Retail Chain 26 Tubes 48 Voice Services 28
Product Design – R&D 19 Wire Rods 48 VSAT Solutions 26/72
Product Design Services (PDS) 19 Services – Miscellaneous Wi-Fi 26
Product Lifecycle Management (PLM) 20 Civic and Town Services 51 Mining Wireless Mobile Broadband 26
Software Development 14 Economics and Business Research 67 Mines – Iron Ore, Coking Coal, Wireline Services 27
Specialised Solutions for SMEs 15 Management Consultation 66 Chrome Ore 48
System Integration Services 19 Mines – Quartzite, Plastic Clay 53
Technology Development Solutions 19 Real Estate & Infrastructure
Visual Effects 19 Affordable Housing 61
 For more information on the Tata Group contact :
Corporate Affairs Department
Tata Services Limited
Bombay House 24 Homi Mody Street Fort Mumbai 400 001 India
Telephone : +91-22-6665 8282
Facsimile : +91-22-6665 8160
Email : cad@tata.com www.tata.com

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