Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
21Activity

Table Of Contents

1 - The Pyramid of Leadership
I - Leadership Competencies
2 - Leadership Abilities
Leadership Framework – Be, Know, & Do
Two Most Important Keys of Leadership
Factors of leadership
Environment
Leadership Models
Leadership Styles
Forces
Leader Use of Consideration and Structure
The Process of Great Leadership
Power and Leadership
3 - Visioning
Getting To the Future
The Six Steps of Goal Setting
Supervising
Inspiring Your Employees
4 - Create and Lead Teams
Developing Teams
Elements of a Team
Six Steps to Team Problem Solving
Team-player Styles
Team Leadership
Are you ready to be a team leader?
Problems Team Face
When To Build Teams
5 - Foster Conflict Resolutions (win-win)
Performance
Motivation
Counseling
Performance Appraisals
Workplace Violence
Final Thoughts
6 - Assess Situations Quickly and Accurately
Planning
Executing
Problem Solving
7 - Coaching and Training
Learning
Steps to Training and Coaching:
Training and Coaching Tips
8 - Implement Employee Involvement Strategies
Employee Involvement
CPI Procedure
Analysis Phase
Design Phase
Development Phase
Implementation Phase
Evaluation Phase
II - Core Competencies
9 - Teamwork
Team Verses Group
Team Checklist
10 - Communicating
Barriers to Communication
Active Listening
Feedback
Nonverbal Behaviors of Communication
Hints on Effective Communication
Meetings
Presentations
A Simple Time Management Plan
The Big Picture
Organization and Task Focus
12 - Creative problem Solving
Brainstorming Steps
Brainstorming variations
Selecting a Solution
Delphi Decision Making
Dialectic Decision Making
A Three-Step Radical Thinking Approach
Diversity and Leaders
How We Tend to Categorize People
Culture
Diversity Goals
Training Diversity
Attitudes and Diversity
Diversity Team Building
14 - Manage Client Relationships
Maslow's Hierarchy of Needs
Herzberg's Hygiene and Motivational Factors
Theory X and Theory Y
Keirsey Temperament Sorter
Existence/Relatedness/Growth (ERG)
Expectancy Theory
15 - Build Appropriate Relationships
Elements of Organizational Behavior
Models of Organizational Behavior
Social Systems, Culture, and Individualization
Organization Development
Quality of Work Life
16 - Flexibility
Change Acceptance
Hawthorne Effect
Group Belonging
Leading the Change Effort
17 - Professionalism
Perspectives of Character and Traits
18 - Financial Awareness
Return On Investment (ROI) –
Tangible Benefits
Holy Grails
Capital Spending
Federal Regulations
Improve Efficiency
Riders
Employee Developmental Programs
III - Professional Competencies
19 - Business Acumen and Technical Competency
Receiving Feedback
Mentoring
Experience
Final Thoughts11
Appendix A
Steps for Conducting the AAR
Glossary
Reference
0 of .
Results for:
No results containing your search query
P. 1
Leadership Handbook

Leadership Handbook

Ratings: (0)|Views: 220 |Likes:
Published by jini2009

More info:

Published by: jini2009 on Nov 22, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as DOC, PDF, TXT or read online from Scribd
See more
See less

11/19/2012

pdf

text

original

You're Reading a Free Preview
Pages 4 to 75 are not shown in this preview.
You're Reading a Free Preview
Pages 79 to 95 are not shown in this preview.
You're Reading a Free Preview
Pages 99 to 107 are not shown in this preview.
You're Reading a Free Preview
Pages 111 to 132 are not shown in this preview.
You're Reading a Free Preview
Pages 136 to 160 are not shown in this preview.

Activity (21)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
umiarso liked this
umiarso liked this
Simon Dzokoto liked this
umiarso liked this
leongkct37 liked this
rwithery liked this
Oxony20 liked this
Oxony20 liked this

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->