CMDB - Practical steps to successul implementationp3
Challenges o Today
Once an organization has decided to implement Confguration Management,there are a number o questions to ask and challenges to ace. Despite thisprocess being the backbone o all ITIL disciplines, it has historically provendifcult and complicated to implement successully and without major impact.So how do we approach Confguration Management and make it a success?What are the key steps to take and decisions to make? What project structureshould be used?
This paper describes how to take on Confguration Management and win!It describes a simple and comprehensive fve step guide to scoping andimplementation, covering objectives and benefts, eatures (Confguration Items),options (Federated versus Centralized), people and project challenges.Inormation and guidance on the emerging ‘CMDB’ standard are also provided.In addition, this White Paper highlights some o the new eatures in the
CMDB, as well as the advantages and benefts these eatures could bring to yourorganization.