You are on page 1of 49

Value Added Products & Services

By Team Osiyan
Established in 1997
Promoted by a group of technocrats
We are the only India VAS Technology company having in-
house developed and deployed solutions for

MCA LBS USSD


SMSC 3G LIS
UMS IVRS M-Commerce
CRBT Roaming Suite
Osiyan’s promoters have diverse business interests
Power Generation & Distribution
Hotels
Construction
Manufacture of CFL tubes and bulb
Capital Markets, Bullion, Forex and Comodity – Authorised Dealer
with RBI
Distribution of mobile phones, Titan Watches, LPG cylinders, etc
KPO - for Reuters and Euromoney

Group turnover exceeds INR 5bn


NORTH AFGHANISTA
OMAN
AMERICA Nawras N
Bechtel, USA Oman Mobile MTN

BHUTAN
BTL
INDIA
Vodafone (16 networks) BANGLADES
Airtel
BSNL
H
Telebarta
BPL Mobile
Grameen Phone
HFCL
Banglalink
MTNL (2 networks)
Spice (2 networks) LAO
Shyam S
Idea Cellular ETL
Relinace
TATA INDONESI
BRUNEI A
DST Hutchison

AFRICA AFRICA SRI NEW


Celtel, BOL, LANKA ZEALAND
Uganda Tanzania MobilTel Econet Wireless
USSD

GPRS Voice

3G

SMS
MMS
LIS
Text Based Alert Services
CRBT

Friend & Family

Content

Our USP
LIS a regulatory requirement
 Before going operational, Operator’s network should have
interception & delivery system in place.

 Each of the network elements present in the network should comply


to the legal recommendations of the operating country.

 LI Solution do not generate any revenue; and hence operator's need


a cost effective system which is compliant with regulatory guidelines.
HAWK – Standards & Compliances
 HAWK is fully compliant with international recommendations
 ETSI 201 671
 ETSI 133 108
 CALEA recommendation, TIA’s J-STD-025

 HAWK is compliant with local legal recommendations. e.g. In India,


system is fully compliant with TEC-GR recommendations.
 GR/LIS-01/02.MAR2005
 GR/LIS-02/03.MAY2006
 GR/LIS-03/2008 (DRAFT)
Our Solution has been deployed with
• HFCL - India
• Spice - India
• NZ Communications - New Zealand

Executing PoC at
• Reliance Communications
USSD Centre is operational in all circles of Vodafone

The fastest growing service in Vodafone

Now benig replicated with several other cellular


operators
MTNL - both circles
BSNL - pan India
Rcomm - pan India
BPL Mobile

Idea Cellular

Mobitel Sri Lanka

MTN Nigeria
Airtel
BSNL
MTNL
Shyam Telelink (CDMA)
Vodafone
BOL – Tanzania (CDMA)
Bechtel - USA (CDMA)
Text Content
Ready content for over 250 services in English
Same content being generated / converted in multiple languages

Video Content
Content development team with experts from Media Industry
Tie-ups for devotional content under negotiations
In-House Production studio under planning; capable of
Creation of audio-video strips
Advance Editing capabilities
Morphing and so on…
Marketing Capabilities
Vodafone
USSD is high gross earner - probably market leader in USSD

MTNL
Close to 85,000 susbcriber base

BSNL
Over 350,000 subcriber base
Adding 7,000-10,000 subcribers daily
Strategic involvement of Corporates for
VAS service
Corporates Media
Air Sahara Hello Midday – City Infoline
Air India Radio Midday
Finance Win 94.6 Radio
Standard Chartered Mutual Cartoon Network
Funds Zee Telefilms
JM Mutual Funds Indian Express On-line Media Ltd.
Principal Mutual Fund 365-days
Birla Global Finance Ltd.
E-Govrnance
IDBI Principal AMC Mutual
Fund Bombay Municipal Corporation,
Water Works
Mumbai Port Trust Authority
DST Brunei

BTL Bhutan

BOL Tanzania

Multilink Nigeria
Master Content Providers for

MTNL – Delhi

BTL – Bhutan

Wataniya – Mauritius

Dhiraagu – Maldives
Greetings for Personal Touch
Fun Greetings Love & Friendship Greetings
Valentine Greetings Season Greetings Festival Greetings

CRBT Platform integrated with multiple provisioning channels for


provisioning
User uploaded content can be played as CRBT
CRBT Juke Box (RBT will be played in random order)
Personalised CRBT
‘A’ party CRBT
Leading with INNOVATION & MARKET LEADERSHIP

 1 st
SIP based contact center from Asia

 1 st
Call Flow Designer Toolkit from India

 Microsoft ISV Partner and GOLD partner managed out of Seattle, USA

 INTEL Global Communications Alliance Partner


 Dialogic Inc. Partner

 Nuance Inc. Partner for ASR and TTS


Telecom BFSI Airlines

National Bank
of
Ras Al Khaimah
Media Sharjah 3rd Party BPO

FMCG
BSNL Requirements
 Common platform for mobile, landline operations across entire state
 Multiple Applications on single platform
Complaint management, Number change service, Trunk Booking, Directory
information using TTS etc..
Integration with multiple databases and applications across multiple locations (16
SSA)
 End-to-end Complaint Management Contact Center Software
 Web based escalation management at local end points (SSA level)
 Latest Technology
Soft phone, Virtual Desk, Multi-Call handling, Recording solution with quality
monitoring, Dialer for message delivery
Easy customization, Integration, Scalable as you grow – Just Add E1
cards
 Powerful Admin workbench - OAM, Billing, Real Time, Reports
Web based application
Strong user access management / security management
Campaign definition key features:
• Originator – approver roles
• Campaign period – date, time and day range
• Campaign IVR designer
GUI based IVR definition toolkit
SMS, Email, Video integration
TTS and ASR integration
• Maximum number of calls a day to a subscriber
• Dialing specific telephone series, circles as per defined date-
time schedule
• Disposition based Redial definition
• Call transfer to executive
Friends and Family a unique and easy service

Operator offers discounted rates to subscribers for calls made


to his CUG on his/her FnF list

The system allows subscriber to configure his friends and


family list using SMS / USSD / IVR Interfaces

Handles the subscriber’s community services

Can be upgraded to other services depending upon


requirement
Option to add international numbers to FnF list
Multiple Chrging module can be offered to cutomers
Can configure pricing for any request as per operator requirements
Can configure multiple pricing options for different Fnf schemes
Can configure minimum time required to stay with the service for subscriber
Subscriber can be charged for every request / provisioning
Charging can be either fixed amount or percentage on call rate
Can also be charged on monthly based on the service provided
Option for including minimum term agreements with customers with FnF
service
Increases Network Usage
Around 150,000 registrations in first 2 weeks.
Total 300,000 subscribers
system live in 10 days

MTN Afghan has around system 1.5 million subscribers

Vodafone, MTNL has begun aggressive launch

This makes ample sense for CDMA operators now offering GSM
service
In-house content team has developed over 250 categories of text services in
English
All Festivals, Sports, Leaders, Major Cities
Entertainment, Artistes, Hollywood / Bollywood / Mollywood - all woods
Finance related, Astrology, News, etc
Educative – Techniques of Interview, Marriage, Beauty Tips, etc

The process of creating content for IVRs / OBDs is under implementation

We are also converting generating content in around a dozen Indian


languages

Investing in Animation, etc and tie-ups on for 3G Video services


One Roof operations
 Hardware – Software – Content – 24x7
Management
The Common Framework
 Complete Modular design
 Ultra High Scalability
 Best interpretability
IVRS <->SMS <-> GPRS <-> MMS <-> 3G
Highly secure operations with ‘C-Secure
Architecture”
Shortest Turnaround
Deployment Experience across 15 countries
Experience working with various operators
Highly customizable and robust platform
Cost effective & No Hassel deployment
Tried and Tested implementations across all
types of switches, INs, MSCs etc
Proficient in GSM and CDMA
Thank You!!!

You might also like