Professional Documents
Culture Documents
By Team Osiyan
Established in 1997
Promoted by a group of technocrats
We are the only India VAS Technology company having in-
house developed and deployed solutions for
BHUTAN
BTL
INDIA
Vodafone (16 networks) BANGLADES
Airtel
BSNL
H
Telebarta
BPL Mobile
Grameen Phone
HFCL
Banglalink
MTNL (2 networks)
Spice (2 networks) LAO
Shyam S
Idea Cellular ETL
Relinace
TATA INDONESI
BRUNEI A
DST Hutchison
GPRS Voice
3G
SMS
MMS
LIS
Text Based Alert Services
CRBT
Content
Our USP
LIS a regulatory requirement
Before going operational, Operator’s network should have
interception & delivery system in place.
Executing PoC at
• Reliance Communications
USSD Centre is operational in all circles of Vodafone
Idea Cellular
MTN Nigeria
Airtel
BSNL
MTNL
Shyam Telelink (CDMA)
Vodafone
BOL – Tanzania (CDMA)
Bechtel - USA (CDMA)
Text Content
Ready content for over 250 services in English
Same content being generated / converted in multiple languages
Video Content
Content development team with experts from Media Industry
Tie-ups for devotional content under negotiations
In-House Production studio under planning; capable of
Creation of audio-video strips
Advance Editing capabilities
Morphing and so on…
Marketing Capabilities
Vodafone
USSD is high gross earner - probably market leader in USSD
MTNL
Close to 85,000 susbcriber base
BSNL
Over 350,000 subcriber base
Adding 7,000-10,000 subcribers daily
Strategic involvement of Corporates for
VAS service
Corporates Media
Air Sahara Hello Midday – City Infoline
Air India Radio Midday
Finance Win 94.6 Radio
Standard Chartered Mutual Cartoon Network
Funds Zee Telefilms
JM Mutual Funds Indian Express On-line Media Ltd.
Principal Mutual Fund 365-days
Birla Global Finance Ltd.
E-Govrnance
IDBI Principal AMC Mutual
Fund Bombay Municipal Corporation,
Water Works
Mumbai Port Trust Authority
DST Brunei
BTL Bhutan
BOL Tanzania
Multilink Nigeria
Master Content Providers for
MTNL – Delhi
BTL – Bhutan
Wataniya – Mauritius
Dhiraagu – Maldives
Greetings for Personal Touch
Fun Greetings Love & Friendship Greetings
Valentine Greetings Season Greetings Festival Greetings
1 st
SIP based contact center from Asia
1 st
Call Flow Designer Toolkit from India
Microsoft ISV Partner and GOLD partner managed out of Seattle, USA
National Bank
of
Ras Al Khaimah
Media Sharjah 3rd Party BPO
FMCG
BSNL Requirements
Common platform for mobile, landline operations across entire state
Multiple Applications on single platform
Complaint management, Number change service, Trunk Booking, Directory
information using TTS etc..
Integration with multiple databases and applications across multiple locations (16
SSA)
End-to-end Complaint Management Contact Center Software
Web based escalation management at local end points (SSA level)
Latest Technology
Soft phone, Virtual Desk, Multi-Call handling, Recording solution with quality
monitoring, Dialer for message delivery
Easy customization, Integration, Scalable as you grow – Just Add E1
cards
Powerful Admin workbench - OAM, Billing, Real Time, Reports
Web based application
Strong user access management / security management
Campaign definition key features:
• Originator – approver roles
• Campaign period – date, time and day range
• Campaign IVR designer
GUI based IVR definition toolkit
SMS, Email, Video integration
TTS and ASR integration
• Maximum number of calls a day to a subscriber
• Dialing specific telephone series, circles as per defined date-
time schedule
• Disposition based Redial definition
• Call transfer to executive
Friends and Family a unique and easy service
This makes ample sense for CDMA operators now offering GSM
service
In-house content team has developed over 250 categories of text services in
English
All Festivals, Sports, Leaders, Major Cities
Entertainment, Artistes, Hollywood / Bollywood / Mollywood - all woods
Finance related, Astrology, News, etc
Educative – Techniques of Interview, Marriage, Beauty Tips, etc