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In fact, one would even argue that the pendulum may have swung to the other extreme in
America where MacDonald’s was sued by a customer who spilt scalding-hot coffee on her
own laps and by the parents of obese kids who gorged on junk food and held the food chain
responsible for their condition. In India, the concept of ‘caveat emptor’ is alive and kicking
and we have a long way to go before consumer laws evolve adequately.