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A. Variable is an object or event that can take on more than one form or
value. Variable is a measurable factor that can assume more than one value. Eg:
Age, income, gender, etc.
Independent variables
Dependent variables
Controlled variables
Intervening variables
Extraneous variables
1. Facts
2. Quasi Facts
4. Opinions
5. Attitudes
7. Reasons
6. What is coding?
A. Sampling error is the gap between sample mean and population mean.
Sampling error occurs because of chance variation in the scientific selection of
sampling units. As a sample size increase sampling error decreases.
Q.2. a) Distinguish between scientific and non-scientific method.
A: The comparison between scientific method and non scientific method is as follow:
(a) Objectively
(b) Degree of Accuracy
(c) Continuing and exhaustive
(a) Objectively
Scientific method is more objective as compare to Non-Scientific
method.
(b) Degree of Accuracy
Scientific method ism more precise as compare to Non- Scientific
method.
(b) Continuing and Exhaustive
Scientific method takes existing knowledge which forms to be
continuous and unending.
Causal Natural
Research Design Experiments
Controlled
1. Exploratory research design Experiments
The exploratory research design is focus on the discovery of ideas. Exploration is
particularly useful when researchers useful when researchers lack a clear idea of
the problems they will meet during the study. When the researcher don’t know
about the problems & to know the additional information.
The area of investigation may be so new or so vague that a researcher
needs to do an exploration just to learn something about the dilemma facing the
manager important variables may not be known or thoroughly defined hypotheses
for the research may be needed.
An exploratory study is generally based on the secondary data that are
readily available. It dose not have a formal and rigid design as the researcher may
have to change his focus or direction, depending on the availability of new ideas
and relationship among variables.
The design of exploratory studies is characterized by great flexibility and
ad hoc versatility. The researcher is invoked in investigating an area or subject
about which he or she is not sufficiently knowledgeable to have formulated
detailed research questions and to state hypotheses about it. Exploratory dose not
involve probability-sampling plans.
2. Descriptive research design:-
At the name it self revels that it is essentially a
research to describe some thing. It may also use for
predicting purposes.
A. CROSS SECTIONA:
The studies measure units samples of the population at one point.
A cross sectional studies are carried out once and represent a snapshot of one
point of time. A cross sectional study is concerned with a sample of elements
from a given population.
In multiple cross sectional design only one sample of respondents is drawn
from the target population, and information is obtained from this sample only
once.
In multiple cross sectional design, there are two or more samples of responds,
and
1. Field study:-
Includes depth study. Field study involves an-in depth study of
problem. Field studies are ex-post-facto scientific inquires that aim finding the
relation and inter relation among variables in a real world environment setting.
Example; reaction of India men towards branded reaction ready-to-wear suit
Strength: they are close to real life , and they can’t be criticized on the ground that
they remote from real setting or are artificial.
Weakness: One of their major weakness is their ex-post facto character. As a
result interrelations among variables are weaker than they are in laboratory
experiments’. A there are several variables affecting the response of interest, such
studies find it.
Field Survey: Large sample are a feature of the study field survey require good
knowledge like constructing a questionnaire sampling technique used act. Also it
is obvious that a sample survey needs less time than a census inquiry.
(b) Longitudinal Studies: longitudinal studies are repeated over an extended
period. Longitudinal studies involve panels. Panels are sample respondents who
provide information at regular interval over an extended period of time.
Tow type of panel:-
1. True panel :-
This involves repeat measurement of the same variables.
2. Omnibus panel :-
In ominous panel too a sample of elements being selected &
maintained but the info collected from the member variable.
Consumer attitude to words chine made product.
3. Causal research design :-
At name implies a casual design investigate the casual &
effect relationship between two or more variable.
(A) concomitant variable :-
A condition for inferring causality that requires that
the extent to which a cause x & effect y occur together as predicted by the hypothesis
under consideration.
(B) Time order of occurrence of variable :-
The time order of occurrence
condition states that the causing event must occur their before of simultaneously
with the effect it can’t occur aster word it is possible for each event in a
relationship to be both a cause & an effect of the other event.
(C) elimination of other possible caudal factor:-
It means that the factor or variable
being investigated should be the only possible causal explanation in other word
when to or more cause of a given phenomenon have one only one condition is
common then that condition may be regarded as the causal.
Natural experiments
(1) Time series & trend analysis:-
In a time series design data are obtained from the
same sample or population at successive intervals time series data relate to the same
sample trend data relate to matched sample drawn from the population at successive
intervals.
(A) the one shot case study :-
The design is also known as the ‘try out’ design it is
Simplest & can be shown symbolically as follows.
X O
Where ‘x’ indicated the exposure a subject or group to an experimental treatment whose
effect is to be observed & ‘o’ indicates the observation or measurement take on the
subject or group after am experimental treatment.
(B) Multiple time series:-
Another time series involves the control group
symbolically.
O1 O2 O3 X O4 O5 O6
O’1 O’2 O’3 O’4 O’5 O’6
It fails to control history & there may be certain
environmental changes in the later period which may affect the effectiveness of
result.
(2) Cross section designs
In the cross sectional design the effect of different levels of treatment are measure
on several groups at the same time. Symbolically a cross sectional design may be shown
as bellow:
X1 O1
X2 O2
X3 O3
X4 O4
The impact of varying levels of treatment is studied on the basis of the sales of the
product in different territories.
There may be some extraneous factor which may affect the sale in a
particular territory.
3. Combination of cross sectional & time series design:
O1 X O3
O2 O4
These design as the name implies, cross sectional
Time-series & cross-sectional design while there can be May variant a more frequently
use design is the ex-post-facto test control group.
2. Controlled experiment
(1) After only with control group
R X o1
R o2
It has been criticized on the ground that it does not concern itself with the pretest.
However, by avoiding the pre-test. The design provides control over the testing &
instrument effect.
(2) Before after with control group.
R o1 x o2
R o3 o4
As the two before measurements, o1&o3&the two after measurements o2 & o4
are made at the same points in time the design is able to control history with the help of
this design, one can measure the effect of treatments in three ways o2-o1,o2-o4 &
(o2-o1)-(o4-o3)
(3) Four groups -six study design
The symbolically the design can be show as follows
R O1 X O2
R O3 O4
R X O5
R O6
The effect of treatment can be measured in several ways such as o2-o1, o4-o2,o0-
o5,o1-o3&(o1-o2)-(o4-o3) the after measurement can be show in a 2*n matrix as follows.
No.x x
B. measurement taken o4 o2
No before measurement taken o6 o5
The difference between the rows must indicate the bases for estimating the testing
effect.
Q.2. a) Distinguish between primary data and secondary data.
Situation Analysis
The situation analysis focuses on the variables that have produced the stated
management problem or opportunity. The factors that have led to the
problem/opportunity manifestations and the factors that have led to
management’s concern should be isolated.
A situation analysis of the retail trade outflow problem revealed, among other
things, that (1) the local population had grown 25 percent over the previous five
years, (2) buying power per capita appeared to be growing at the national rate of
3 percent a year, and (3) local retail sales of nongrocery items had increased
approximately 20 percent over the past five years. Thus, the local retailers sales
are clearly not keeping pace with the potential in the area.
Q.3. a) Explain the term Data. What points should be considered by the
researcher before using secondary data?
The points to be considered by the researcher before using secondary data are:
Relevance: Relevance means that the data available must fit the
requirements of the problem at hand. This would cover several aspects.
b. Sales and marketing reports. These can include such things as:
Type of product/service purchased
Type of end-user/industry segment
Method of payment
Product or product line
Sales territory
Salesperson
Date of purchase
Amount of purchase
Price
Application by product
Location of end-user
c. Internal Expert opinion: Experts working in the company can also be a
good source of internal data. Executives working as product manager, marketing
research managers, public relations personnel and advertising personnel have
specialized knowledge relevant to marketing problem.
d. Miscellaneous reports. These can include such things as inventory
reports, service calls, number (qualifications and compensation) of staff,
production and R&D reports. Also the company’s business plan and customer
calls (complaints) log can be useful sources of information.
e. Libraries: There are two types of libraries- public library and private
libraries. Private libraries are those which are maintained by some business
firms. Public libraries are maintained by the government that can be utilized by
any research from general public.
f. Business Firms: Researcher depends on certain business firms for
some necessary information. Business reports are sometimes of great value of
the researchers. Researcher can collect information from bank and insurance
companies on request.
In some cases mechanical devices such as eye camera’s and audio meters are
used for observation.
1) Telephone interview.
A: Telephonic interview:-
Under this method , the researcher establishes
the contact trough telephone. In this interview the investigator ask selective
question and it must be brief, simple to the point and non-confidential.
Telephone interview are easy to administrator and allow data will be
collected quickly at a relatively low cost. The interview can clarify the
questions.
Advantages of self administered survey are:
1) It is economical: it is the speediest method of data collection where up to date
information is got at telephone call without waste of time just sitting in the
office.
3) Best method to elicit information from specific group: when the respondents
are belonging to higher socio-economic classes, it is really very difficult to get
personal appointment.
2) Personal interview:
A: Personal interview:-
Personal interview is the process of communication where face
to face contact between the investigator and respondent is established. It is the
conservation arrange for the purpose of obtaining views of respondent on the topic
of inters to the interviewer.
Merits:
1) It is Superior method: Personal interview method is superior to mail and
telephonic interview method because it has two special features of its own:
answer is got only on asking and personal observation.
2) Maximum information is sought: Maximum and accurate information can be
elicited by the investigator because, he can explain each question in person
and this enables the respondents to answer the questions only after
understanding.
3) Regulation of interview: in personal interview the investigator being an active
participant can control the interview to his advantage and to the convenience
of the respondents by directing, guiding and supervising the respondents.
4) Greater degree of accuracy: the research results can be projected to the
relevant universe or population with greater degree of accuracy because the
researches can procure good deal of information from horse’s mouth of
different dimensions.
Demerits:
1) It is expensive method: this method works out costly because of varieties of
expenses incurred on sampling, questionnaire, interviewing, recruiting-
training and controlling investigators, paying for their services.
2) More administrative problem: personal interview method involves more
administrative problems because of wider organizational paraphernalia
selection, training and control of personnel both research and non research.
3) Biased information: the investigators may not get accurate and unbiased
information though it is possible to get maximum information. It is likely to be
biased as the investigator plays more active role in explaining ht questions;
he may get answers only to the key questions and the rest he may manage
as per his sweet will and caprice.
4) Time consuming method: it is not only expensive in terms of talent and in
terms of talent and treasure but in terms of time. Survey research is not a
straight jacket formula. Once the research problem is identified the
researcher is to design questionnaire collect the data either higher himself or
his team of investigator analyze the data and interpret.
A. Census:
Specifying sampling unit: Sampling unit is the basic unit containing elements of
the target population.
Specifying sampling method: It indicates how sample units are selected. One of
the most important decisions is to decide whether the sample will be probability
sample or non probability sample.
Determine sample size; It refers to the no. of elements to be included in the study.
A: (1)Nominal scale: Nominal scales are more widely used than any other scale for
research in social science. In such a scale the numbers serve as labels to identify persons,
object or events. It simply implies classification of items into two categories. In nominal
scale the only operation involved is counting of number in each group.
Advantage:
It is useful in preliminary or exploratory stage of the research.
It is useful to know broad dimension of certain criteria.
Limitation:
There is no rank order.
NO mathematical operation.
It is unsuitable for determining the relationship.
A. Probability design:
Most frequently used method for simple random sampling is the random number
table. Other method is not so much practical but it can also be used. Suppose in
a class 100 students are there out of which 10 students needs to be selected
randomly we can select in an order of ID like 6, 16,…,96.
Apart from knowing the average household income in the locality the
department store may be interested in knowing the variability of the incomes.
This would give it some idea of the price range of the products it should sell.
Since it does not know the dispersion in the household incomes in the population
it may use the sample standard deviation instead.
1. Open ended questions: these are questions where respondents are free to
answer in their own words.
5. Scale type question: Scale type question are very popular in conducting
marketing research. Respondent are given the range of categories in
which to express their opinion. Scale is used to measure level or degree of
attitudes or agreed upon opinion.
8. Rank order list: Here the respondents are asked to rank options from the
most important to the least important option.
9. Check list: Such question involves more option and can be answered by
selecting one or more options.
A: Questionnaire
1. Personal Details:
a. Name: _______________________
b. Age: _______
c. Occupation: ________________
2. Do you have a bank account?
Yes No
3. Which type of bank account do you have?
a. Saving
b. Current
c. Others ________________________
4. In which bank do you have an account?
a. SBI
b. BOB
c. ICICI
d. Others ________________________
5. Are you aware of E-banking facility provided by your bank?
a. Yes
b. No
6. Do you use e-banking service?
a. Yes
b. No
7. For what purpose do you transact mostly?
a. Personnel
b. Business
c. Others ___________________
8. Do you find e-banking safe and time saving?
a. Yes
b. No
9. What are the transactions you conduct through e-banking
a. Withdrawl
b. Deposit
c. Balance enquiry
d. Others _____________________
10. Do you prefer e-banking rather than traditional banking?
a. Yes
b. No
A. The first point to be considered while writing a research report is that for whom
the research is going to be prepared. So the language, style, size etc. of the
research report should be according to the audiences. The respondents of the
research report will be of different backgrounds. It is therefore necessary to
understand who can be the possible respondents.
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Client: Clients are those persons who refer the research report for solving any
problems in the organization. For e.g.: marketing manager may feel the need of
studying the buying behavior of the customers.
Researcher: The researcher will keep one or two master copies for reference.
This copies can be prepared in technical or classical language of business
research.
General Public: Apart from clients and researchers, the research report can also
be read by the general public. It can be for various reasons, it can be usefull for
students, lecturers, etc.
A: The principal measure of central tendency is the arithmetic mean, the median,
and the mode.
The arithmetic mean should be used In case of itervalled or ratio-scaled
data. It is obtained by adding the observation and dividing the sum by the
number of observation.
o In case of a frequency distribution the arithmetic mean is obtained by the
following steps:
o The median I measure of the central item when all the items in a series
are arranged either in ascending or descending order of magnitude.
Sr.no Description
A Preliminaries
1 Title page
2 Acknowledgement
3 Declaration
4 Table of content
5 List of tables(if any)
6 List of figure(if any)
7 Executive summary
B Textual Body/Main body
1 Introduction-about study
2 Review of related literature
3 Research Methodology
4 Data collection and analysis/ interpretation of data
5 Conclusion and suggestion
C Reference
1 Bibliography
2 Appendix( if any)
3 Glossary(if any)