1.

____ is the measure of a system’s ability to expand, change, or downsize easily to meet the
changing needs of a business enterprise.
Scalability

2. Every information system involves ____.

all of the above

3. A system design where the server performs all the processing is described as ____.
mainframe architecture

4. In a(n) ____ design, the remote user’s keystrokes are transmitted to the mainframe, which
responds by sending screen output back to the user’s screen.
Centralized

5. a client/server design, a database server ____.

Processes individual SQL commands
6. In an n-tier system, special utility software called ____ enables the tiers to communicate
and pass data back and forth.
Middleware

7. In a client/server architecture, just as processing can be done at various places, data can be
stored in more than one location using a(n) ____.

DDBMS

8. When developing e-business systems, an in-house solution usually requires a ____ for a
company that must adapt quickly in a dynamic e-commerce environment.
greater initial investment but provides more flexibility

9. A ____ is an entrance to a multifunction Web site.

portal

10. During business hours, a salesperson can enter a sale on a ____ terminal, which is part of
an information system that handles daily sales transactions and maintains the online inventory
file.
POS

11. A batch processing system has all of the following characteristics except ____.
the information system is available whenever necessary to support business operations
12. In the OSI (open system interconnection) model, the application layer ____.
provides network services requested by a local workstation

13. ____ describes how data actually moves from an application on one computer to an
application on another networked computer.
OSI

14. In the OSI (open system interconnection) model, the presentation layer ____.
assures that data is uniformly structured and formatted for network transmission

15. In the OSI (open system interconnection) model, the session layer ____.
defines control structures that manage the communications link between computers

16. In a ____, one or more powerful servers controls the network, and departmental servers
control lower levels of processing and network devices.
hierarchical network

17. In a ____, a single communication path connects the network server, departmental servers,
workstations, and peripheral devices.
bus network

18. A disadvantage of a bus network is that ____.

performance can decline as more users and devices are added

19. A ____ resembles a circle of computers that communicate with each other.
ring network

20. A ____, such as that illustrated in the accompanying figure, has a central networking
device that manages the network.
star network

21. At the center of the network shown in the accompanying figure is the ____, which manages
the network and acts as a communications conduit for all network traffic.
Switch
22. In all cases, a network must use a(n) ____, which is a set of standards that govern data
transmission.
Protocol

23. A popular network protocol is ____, which today is the backbone of the Internet.
TCP/IP

24. A(n) ____ is relatively inexpensive to install and is well-suited to workstations and users
who are not anchored to a specific desk or location.
WLAN

25. The maximum speed for wireless network standards is measured in ____.
Mbps

26. To increase bandwidth, the IEEE created two ____ to its initial standard to offer
considerable improvement in transmission speed.
Amendments

27. The ____ standard is compatible with the 802.11b standard.

both B and C

28. The ____ standard is used by most WLANs.

802.11g

29. The ____ technology is compatible with earlier 802.11 versions.

MIMO

30. In its wireless configuration, the ____ point is similar to a hub in the LAN star topology,
except it provides network services to wireless clients instead of wired clients.
Access

31. In the ____ configuration, a central wireless device is used to serve all wireless clients.
BSS

32. The ____ topology allows the expansion of wireless access over a wide area.
ESS
33. All of the following use access points except ____.
ISS

34. Most business WLANs use access points and do not utilize the ____.
ISS

35. The ____ was formed in 1999 to certify interoperability of wireless network products
based on IEEE 802.11 specifications.
Wi-Fi Alliance

36. A form of wireless transmission called ____ is very popular for short-distance wireless
communication that does not require high power.
Bluetooth

37. The system design specification is a document that presents the complete design for a new
information system, along with ____ for the next SDLC phase — systems implementation.
all of the above

38. The ____ section in a typical system design specification contains the complete design for
a new system, including the user interface, outputs, inputs, files, databases, and network
specifications.
System Components

39. The ____ section in a typical system design specification describes the constraints, or
conditions, affecting a system, including any requirements that involve operations, hardware,
systems software, or security.
System Environment

40. In the ____ section in a typical system design specification, startup processing, initial data
entry or acquisition, user training requirements, and software test plans are specified.
Implementation Requirements