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DDB Yellow Paper, "Just Stop"

DDB Yellow Paper, "Just Stop"

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Published by Weave
It's the end of 2010, and a majority of companies have ventured into social media as a publishing channel. Yet many aren't seeing the results they'd hoped for. That's because of the approach.

This whitepaper explores the concept of Engagement, Influence and Activation as end goals to corporate social media, not as a publishing channel but as a way to better connect, share and interact with your markets.
It's the end of 2010, and a majority of companies have ventured into social media as a publishing channel. Yet many aren't seeing the results they'd hoped for. That's because of the approach.

This whitepaper explores the concept of Engagement, Influence and Activation as end goals to corporate social media, not as a publishing channel but as a way to better connect, share and interact with your markets.

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Published by: Weave on Dec 04, 2010
Copyright:Attribution Non-commercial

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05/23/2011

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The YellowPapers Series
 
 Are you publishingusing social media? Just stop.
We think it’s time for a new approach.
 
2
 
2 Are you publishing using social media? The  Yellow Paper Series
Ouradviceis to STOP.
While many marketing organizations have embraced social media as anadditional outbound marketing channel, they aren’t quite seeing the resultsthey were hoping for. We think it’s time for a new approach.
Has your organization ventured into social media marketing? Have you set up a Twitteraccount? A Facebook fan page for your offering? Or have you posted some YouTubevideos? Are you brainstorming ways to add new fans? Tweeting “exclusive offers”? Shifting yourstaff around in order to support these new efforts? And do your social media efforts feel like an “add-on” — yet another time-intensiveactivity on your already overwhelming marketing task list?Our advice is to STOP. Stop and rethink your approach to social media with a newperspective. Rather than focusing on being on more sites, adding fans or gettingcomments, instead zero in on ideas for engagement, inuence and activation — andthat all-important lever, trust.
 
3 Are you publishing using social media? The YellowPaper Series
The realities of marketing and social media
 The global economy, although showing signs of improvement, continues to challengemarketing teams. Staffs have been cut, and then cut again. Program budgets have beenslashed repeatedly, and clients tell us they pride themselves on nding superhuman waysto squeeze results out of a fraction of their past allocations. Marketing directors work longhours, trying to juggle PR efforts, direct-mail campaigns, trade shows, websites and emailblasts. BlackBerrys are checked as soon as the alarm clock sounds; days are packedwith back-to-back meetings, and evenings and weekends evaporate as marketers usethe time to actually do the work they can’t get to during the workday.Because of this unrelenting focus on cost-cutting, social media has attracted the interestof the marketing profession with its promise of inexpensive reach and widespreadcustomer advocacy. Social marketing conferences have been attracting large audiencesover the past few years, and case studies demonstrate social media’s tremendouspromise. Yet many marketers report mixed results from their social media efforts: A company video didn’t go “viral,” a corporate blog got few if any comments, or a fanpage is only drawing marginal interest, for example.
The reason for this is the approach.
Eric Weaver, Director of Digital Strategy DDB Canada,
is a digital marketing veteran whohas helped major brands build and extend their marketing efforts using digital and socialchannels. Since starting his marketing career in 1991 at America Online, Eric has provideddigital counsel to numerous organizations, including Brita, the Clinton administration,De Beers, eBay, Ford, GE, Intel, Johnson & Johnson, Kraft Foods, Lincoln, Mattel, theMayo Clinic, Microsoft, Procter & Gamble, RCA, the US Postal Service, and many others.Eric speaks regularly on social marketing and social good, and has been quoted in
 Ad  Age, BusinessWeek, Fortune, Hoover’s, The Seattle Times
and
The Washington Post
.He was recently awarded the Brand Leadership Award for his work over the years by theWorld Brand Congress in Mumbai, India. He lives in Seattle, Washington.
Social media hasattracted the interestof the marketingprofession with itspromise of inexpensivereach and widespreadcustomer advocacy.

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