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Business Challenges

Protect & Grow Reduced Reduced Time to


Client Service & Revenue & Profit Operating Costs & Payment
Value Delivery Improved
Workflow
- Information for - Calendaring & Job
decision-making despatch
- Optimise client and business
service planning - Sales automation - Onsite inventory
management
- Accurate and - Increased team - Field force
immediate contact collaboration automation - Time and billing
info
- Increased employee - Inventory control: - Onsite payment
- Inventory access for asset management
stock levels and productivity & tracking - Data collection
delivery estimates
- Cash flow - CRM
- Job scheduling management:
- Accounts
payable
- Accounts
receivable

Creating and sustaining competitive advantage

Enhanced responsiveness to customer needs

Streamlining Processes
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BlackBerry Benefits

Client
ClientSatisfaction
Service & Cost
Value Delivery
Responsiveness Administrative Tasks

Revenue
- Optimise client
service
Revenue Leakage
- Accurate and
Workforce Effectiveness
immediate contact
info
Stress
- Inventory access for
Work-Life Balance
stock levels and
delivery estimates
- Job scheduling
Internal/External
Collaboration

Profit

2
Why Now?
• Businesses are still investing where they can see a return
• Differentiation
Client
ClientSatisfaction
Service &
• Agility Cost
Value Delivery
• Competitive Edge
Responsiveness
• Increasing productivity
Administrative Tasks

•Revenue Revenue Leakage


- Optimise client
With
service a BlackBerry® solution:
- Accurate and
Workforce Effectiveness
immediate contact
info
Stress
- Inventory access for
Work-Life Balance
stock levels and
delivery estimates
94%
- Job scheduling
Internal/External
93% 63 minutes
of users improved of users converted average down-time
Collaboration
their ability to down-time into recovered daily = 250
manage their Inbox productive time hrs annually
Profit
38% 238%
average increase in average ROI: solutions turn
team efficiency profit in < 5 months

3
BlackBerry solution competitive advantages

Solution depth

Advanced security

Superior wireless performance

BlackBerry smartphone experience

Award winning

Proven return on investment (ROI)

Predictable TCO

December 8
, 2021
BlackBerry solution competitive advantages
Solution depth

• BlackBerry solutions are designed to:


• End to end Solution
• Supports all major email messaging applications
• Supports third-party device operating systems
• Provides administrators with a single management
console to control the whole system

December 8
, 2021
BlackBerry solution competitive advantages
Advanced security

• The BlackBerry Enterprise Server


• Robust security model
• Operates in some of the world’s most security-conscious
organizations
• IT policies, including IT policies that can be sent over the
wireless network

December 8
, 2021
BlackBerry solution competitive advantages
Superior wireless performance
• BlackBerry solutions have been designed to:
• Compresses:
• email messages
• Attachments
• web pages
• application data to minimize wireless data usage
• Be 8 to 10 times more efficient than typical competitive solutions
• Use less bandwidth, which results in
• Faster data download times
• Better battery life
• Lower wireless service costs

December 8
, 2021
BlackBerry solution competitive advantages
BlackBerry smartphone experience

• The BlackBerry smartphone experience provides:


• Ease-of-use
• Durability
• High quality
• Exceptional battery life
• Powerful feature set
• Responsive, stable operating system
• Fast, reliable data delivery

December 8
, 2021
BlackBerry solution competitive advantages
Award winning

• Proven
• Award winning products
• Used by more than 32 million customers
around the world!

December 8
, 2021
BlackBerry solution competitive
advantages
Predictable Total Cost of ownership

• All costs are known


• Hardware and software costs
• Wireless data costs
• Support costs

December 8
, 2021
BlackBerry Internet Service
Introducing BlackBerry Internet Service

• Internet Service Provider e.g: • Wireless Network • BlackBerry devices


• Gmail • BlackBerry Provisioning
• AOL Service
• Hotmail
• Yahoo

• BlackBerry® Desktop
Software
December 8
, 2021
Introducing BlackBerry Internet Service

Target Market:
♦ Prosumer, SOHO, Small to Medium Businesses, Corporate & Public Sector
Core Features & Benefits:
♦ No need for a system administration department
♦ No set up costs
♦ Push email technology
1. 10 x email accounts
2. 1 x BlackBerry email address (optional)
3. Individual email account icons
4. Attachment viewing available on 4.5 HH/SW
♦ Manage Internet Service account from:
1. Device
2. Manage Online
Requirements
♦ BlackBerry Device
♦ Wireless Network
♦ BlackBerry Provisioning Service
♦ Email Address (pop3 / imap 4 / webmail)
♦ BlackBerry Desktop Software

December 8
, 2021
Setting up Email accounts

DEVICE WEBSITE

1. Email User Name 1. Email User Name


2. Email Password 2. Email Password
3. Device IMEI
4. Device BlackBerry
PIN

December 8
, 2021
Device: Email Set Up - Simulation
1 Click set up icon 2 Accept T&Cs 3 Enter email address and
password
What is a Megabyte on a BlackBerry smartphone?
Appox: 1MB of data traffic can yield up to 600 emails

December 8
, 2021
BlackBerry Enterprise Server
Introducing the BlackBerry Enterprise Solution

• BlackBerry Enterprise • Wireless Network • BlackBerry devices


Server Software • BlackBerry Provisioning
• Client Access Licenses Service

• BlackBerry® Mobile
• Stand alone Server • BlackBerry Desktop Software Data System
(BlackBerry MDS
• MDS Studio

December 8
, 2021
BlackBerry Enterprise Server 5.0

Premium IT Control The most advanced


• The right choice for larger functionality
enterprises and government • Supports premium add-on
organizations that need the products, such as
highest level of IT control
and advanced functionality. • OTA provisioning
• Chalk Pushcast Software
Includes many IT policies, as
well as features such as • Mobile Voice Service -
High Availability Integrating your desk phone
and BlackBerry or PBX system with your
Monitoring Service. BlackBerry smartphones
• Enterprise instant
messaging and social
networking tools

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Benefits
Enterprise Server 5.0 Increasing Mobile Worker Productivity
Extending
Increasingthe enterprise,
Mobile Workersecurely, to
Productivity
virtually
Extendingwherever employees
the enterprise, happen
securely, to be
to virtually
working.
whereverKeeping
employees people connected
happen to high
to be working.
Keeping
value people connected
information, to high
increasing value
both personal
information,
and corporateincreasing both personal and
efficiency
corporate efficiency
Reliable
Reliable
BlackBerry just works. Wireless experience
BlackBerry just works. Wireless experience is
istransparent
transparent to the
to the useruser
and and simple
simple to
to manage
manage for IT. Built for the enterprise,
Gold Standard for Security for IT. Built for the enterprise, features such as
features such asand High Availability andthat the
High Availability monitoring ensure
monitoring ensureupthat
solution is always the solution is always
running.
Powerful Administrative up running.
Capabilities Increased customer Peace of Mind
Certified
Peace ofsecure
Mind by international securities
satisfaction organizations. Used by Government and
Certified secure by international securities
Scalable Fortune 500 around the world. Data is
organizations. Used by Government and
protected end to end.
Increasing Mobile Fortune 500 around the world. Data is
High Availability & Worker Productivity protected
Reducingend
TCOto end.
Monitoring Enterprise-grade security and management
Reducing
come out ofTCO
the box with no hidden costs or
Reliable Enterprise-grade
add-an purchases.security
Efficient and management
use of bandwidth
Efficient Data Handling meansout
come no of
surprise roaming
the box with no charges.
hidden costs or
Peace of Mind add-an purchases. Efficient use of
Increasingmeans
IT efficiency
Infrastructure to mobilize bandwidth no surprise roaming
More than double the number of IT policies
charges.
email and applications Reducing TCO than competitive solutions. Job management
tools (i.e. scheduling) and monitoring make the
Increasing IT efficiency
most out of IT’s time. Plus BlackBerry
Compelling user experience Increasing IT More than double
smartphones the number
are intuitive, of IT policies
so IT spends less
than
time competitive solutions. users
training and supporting Job .
True push-based data Efficiency management tools (i.e. scheduling) and
monitoring make the most out of IT’s time.
Plus BlackBerry smartphones are intuitive,
so IT spends less time training and
supporting users.
Why?
Pre-requisite requirement in working with
large enterprise
High Availability
• Primary requirement for mission critical environments
450 IT Policies
• Leading organisations demand this level of IT management
and control
CESG - CAPS 3
• Increasing requirement to meet security imperatives of Govt
/ Police / Defence
OTA Activation
• Keeps cost of deployment down whilst maintaining security
standards
MVS/Pushcast
• Using technolgoy to differentiation for competing
corporates

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Security – How Secure?

SSL • 1024 different combinations


Secure Socket Layer • Same as Internet banking

• 519 000 (x10) different combinations


3DES • Uses up to a 192 bit encryption algorithm developed to meet the
Triple Data Encryption security requirements of the United States government
Standard • Designed to encrypt a message or document three times
• Approximately 256 times stronger than DES

• 11 296 000 (x90) different combinations


AES • Uses up to a 256 bit encryption algorithm and is considered to be
Advanced Encryption the evolution of Triple DES
Standard • Designed to encrypt data faster than Triple DES
• May take approximately 149 trillion years to crack AES

December 8
, 2021
Introducing BlackBerry Enterprise Server
Express into the BlackBerry Platform
Portfolio
BlackBerry Enterprise Server Express

Making enterprise-standard
mobility more accessible to
businesses than ever before:
• Works on any Internet-enabled BlackBerry
data plan
• FREE software download including FREE CALs
• Includes the latest end user features
• Supports Microsoft Exchange (2003, 2007,
2010) or Microsoft Small Business Server
(2003, 2008)

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BlackBerry® Enterprise Server Express –
Easy to Manage

Easy-to-use management console


• The BlackBerry® Administration Service
provides web-based access to do the following:
• Manage smartphones,
including resetting passwords, or remotely
wiping lost or stolen smartphones.
• Choose from 35+ IT policies
• Delegate tasks with 6 preconfigured IT administration roles.
• Deploy and manage applications over-the-air
• Schedule device, application and IT policy updates
• Update BlackBerry® Device Software wirelessly

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Handheld (HH Software 5.0) features only
available with BES 5.0 and BES Express

• Remote File Access


• Save, view, edit, and email*
• Calendar
• Forward Appointments*
• View Attachments*
• Email
• Flag for follow up*

* BES 5.0 and BESX dependent


Benefits of a dual BES
strategy?

Accelerate mobile rollout strategy


• Add second tier employees at a lower cost where the advanced BES 5.0
feature set is not a requirement

Provide employee choice


• Offer employees the option to have their personal devices added to the
corporate infrastructure
– Preserve IT security and control
– Supplement employee flexible benefit options
• Reduce hardware costs
• For remote sites with fewer users, up to 75 users on the same hardware
server as Microsoft SBS

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Benefits of moving from BlackBerry on an
Internet enabled data plan to BES Express?
According to a recent Ipsos Reid
study, the typical SMB end user
converts 60 minutes of downtime
into productive time per day with
BlackBerry smartphones combined
Virtually no need to purchase anything! with software. In addition to their
• Leverages existing BlackBerry smartphones and works on your current internet enabled BlackBerry data plan own personal productivity,
• No software costs (free software and CAL’s) BlackBerry also allows mobile staff
• Compatible with most versions of Microsoft Exchange to keep work moving for others
• Installs directly on the existing Microsoft Exchange Server to support up to 75 users eliminating the need to while they are out of the office.
purchase separate hardware The average SMB BlackBerry user
reports that BlackBerry increases
Turns your smartphone into a productivity powerhouse! the efficiency of the teams that
• Full wireless synchronization of company email, calendar, contacts, notes and tasks with no need to tether to they work with by 39%.
the desktop
• Free/busy calendar search makes planning meetings more efficient Read the full report:
• Remote file access and remote email search keeps important information at your fingertips http://na.blackberry.com/eng/ataglan
• Forward appointments and even view attachments included in meeting invitations ce/get_the_facts

Greater security and control


• 35+ IT features mean that businesses now have control over smartphones and precious company data (i.e.
Remote device wipe)
• Greater degree of data security via encryption of transmitted data between the BlackBerry Enterprise Server
Express and a BlackBerry smartphone

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Benefits of staying with BES 5.0?

Unparalleled security and IT features


• Enjoy greater level of control over BlackBerry smartphones
• OTA activation reduces burden on the organization especially IT staff, when deploying new
users
• Built in- high availability and monitoring promote maximum uptime

Primed and ready for next generation add-ons


• Designed to supports integration of BlackBerry Mobile Voice System and Chalk(R)
Pushcast Software

Enterprise Social Networking and multliple


platform support
• Supports Enterprise Social networking
• Compatible with Novell Groupwise, IBM Lotus Domino, and Microsoft Exchange

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Benefits of moving from BPS 4.1.6 to BES
Express

Virtually no need to purchase anything!


• Leverages existing BlackBerry smartphones and data plans
• No software costs (free software and CAL’s)

Support even more users at a lower cost


• BESX supports up to 75 users when installed directly on the mail server
• No need to purchase CAL’s to add more users- CAL’s are free!

The full set of 5.0.1 end user features you’ve been waiting for
• Free/busy calendar search makes planning meetings more efficient
• Remote file access and remote email search keeps important information at your fingertips
• Flag for follow-up
• HTML
• Forward appointments and even view attachments included in meeting invitations

Simple Web-based management and streamlined IT polices


• New easy –to-use management console via the The BlackBerry® Administration Service provides
web-based access to manage smarphones
• 35+ IT features make ongoing management of the BES Express easier for small business while still
offering the important core policies relevant to smb

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Enhanced Security

BlackBerry BlackBerry Enterprise


Enterprise Server Server Express
3DES or AES
 
data encryption
Password
 
enforcement
Remote
 
Device Wipe
Built in
protection  
against malware

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IT Management
BlackBerry BlackBerry
Enterprise Enterprise
Server Server
Express
Central
 
management console
Group Management  
Role based
 
administration
Custom roles with
 
different levels of access
 
IT Policies 450 +IT 35+ IT
policies policies
Deploy and manage
 
applications over-the-air
Schedule device,
application and IT policy  
updates
Update BlackBerry
Device Software  
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wirelessly
IT Management

BlackBerry Enterprise BlackBerry Enterprise Server


Server Express

Available for smartphones on
Wireless Enterprise Activation 
BlackBerry Enterprise Data
Plan
BlackBerry Web Desktop Manager  

High Availability  

BlackBerry Monitoring Service  

BlackBerry Enterprise Transporter  

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Supported Email Platforms

All features are supported regardless of your


email environment – so there’s no need to do
expensive email upgrades.

BlackBerry Enterprise BlackBerry Enterprise Server


Server Express
Microsoft Exchange 2003  
Microsoft Exchange 2007  
Microsoft Exchange 2010  
Microsoft Small Business Server 2003  
Microsoft Small Business Server 2008  
IBM Lotus Domino  
Novell GroupWise  

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Applications
What are Enterprises Looking For?
• Mobilising Field Services and Sales Forces
• Sales Force Automation and CRM
• Field Service and Job Dispatch

• Mobilising IT Operations
• Remote Network and Systems Management
• Enhanced BlackBerry management tools

• Mobilising Enterprise Operations


• Business Intelligence
• Inventory and Supply Chain Management
• Continuity of Operations

• Personal Productivity
• GPS Navigation
• Internet/Intranet access
• Mobile printing and barcode scanning
35
BlackBerry Partner Community
Enterprise Solutions
ERP – SCM, HR,
Financials, CRM

Business Intelligence

Sales Force
Automation

Field Service
Automation

Peripherals for
FFA/SFA

Unified
Communications

IT Systems
Management

Document Management
& Printing

36
BlackBerry App World
Introducing BlackBerry App World

• On-device store front managed by RIM

• Place to browse & download wide-variety of high-


quality and high-value personal and business apps for
BlackBerry
• Fun
• Productivity Boosting
• Wide-range of application categories

• Easy to install, manage and migrate applications

• Highly secure

• Enterprise friendly

• RIM supported

38
Learning more about your BlackBerry
smartphone
• To learn more about your BlackBerry® smartphone, go to www.blackberry.com

Orange BlackBerry Handset Link-


http://shop.orange.co.uk/mobile-phones/all

Orange Sales information Database - AFARIA

Online Training-
BlackBerry Bold 9700 smartphone http://demos.blackberry.com/9700/na/us/gen/

BlackBerry Curve 8900 smartphone http://demos.blackberry.com/8900/na/us/gen/

BlackBerry Curve 8520 smartphone http://demos.blackberry.com/8520/na/us/gen/

BlackBerry Pearl 8120 smartphone http://demos.blackberry.com/8120/na/us/gen/

Device Comparison page – Orange UK


http://uk.blackberry.com/devices/compare/

December 8
, 2021
Quick Links
BlackBerry Website
www.blackberry.com

BlackBerry 101
http://eu.blackberry.com/eng/support/blackberry101/

Update BlackBerry Device Software


www.blackberry.com/update

BlackBerry App World™


http://uk.blackberry.com/services/appworld/dowload.jsp#tab_tab_download

Business Apps
http://www.blackberrysolutionscatalog.com/

BlackBerry® Internet Bundle Set up


https://bis.eu.blackberry.com/html?brand=
• Orangeuk

Customer Case Studies – By Industry


http://eu.blackberry.com/eng/newsroom/success/byindustry.jsp#manufacturing

December 8
, 2021

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