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Decision Support Systems & Executive Support Systems

Decision Support Systems & Executive Support Systems

Ratings: (0)|Views: 1,582 |Likes:
Term Paper
on
Decision Support Systems (DSS)
&
Executive Support Systems (ESS)

Abstract
This paper presents the way in what information system helps a firm by taking part in decision making process in middle level & executive level of firm by using Decision Support Systems (DSS) & Executive Support Systems (ESS) & description of these two. Today in large business firms, they may have several business processes to attain its goal. Here, managers need the support of Information Technology. It is very difficult to make good decisions without valid, timely and relevant information. Information system is automating those processes, collecting data from it and also from outside sources, finally process it into useful information to the users. A firm might have several business processes, and those processes determine the attribute, number, structure, uses & users of information systems. Generally, in decision making, process, here works the managers of mid level & executive level. This paper is going to look closely on how some types of information system - Decision Support Systems (DSS) & Executive Support Systems (ESS) helps the middle manager & senior manager to carry out their responsibilities in decision making process
Term Paper
on
Decision Support Systems (DSS)
&
Executive Support Systems (ESS)

Abstract
This paper presents the way in what information system helps a firm by taking part in decision making process in middle level & executive level of firm by using Decision Support Systems (DSS) & Executive Support Systems (ESS) & description of these two. Today in large business firms, they may have several business processes to attain its goal. Here, managers need the support of Information Technology. It is very difficult to make good decisions without valid, timely and relevant information. Information system is automating those processes, collecting data from it and also from outside sources, finally process it into useful information to the users. A firm might have several business processes, and those processes determine the attribute, number, structure, uses & users of information systems. Generally, in decision making, process, here works the managers of mid level & executive level. This paper is going to look closely on how some types of information system - Decision Support Systems (DSS) & Executive Support Systems (ESS) helps the middle manager & senior manager to carry out their responsibilities in decision making process

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Published by: Nabila Tabassum Chowdhury on Dec 07, 2010
Copyright:Attribution Non-commercial

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04/23/2013

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University of DhakaFaculty of Business StudiesTerm Paper onFundamentals of 
Management Information Systems
Course No: 108
Submitted to
:
Moqbul Hossain BhuiyanChairmanDept.of Management Information SystemsUniversity of DhakaSubmitted by: Nabila Tabassum ChowdhuryID no: 205
th
BatchDept.of Management Information Systems 
 
TOPIC
Decision Support Systems (DSS)&Executive Support Systems (ESS)
Abstract
This paper presents the way in what information system helps a firm by taking part in decision making process in middle level & executive level of firm by using
 Decision Support Systems (DSS) & Executive Support Systems (ESS)
& description of these two. Today in large business firms, they mayhave several business processes to attain its goal. Here, managers need the support of InformationTechnology. It is very difficult to make good decisions without valid, timely and relevantinformation. Information system is automating those processes, collecting data from it and also fromoutside sources, finally process it into useful information to the users. A firm might have several business processes, and those processes determine the attribute, number, structure, uses & users of information systems. Generally, in decision making, process, here works the managers of mid level &executive level. This paper is going to look closely on how some types of information system -
 Decision Support Systems (DSS) & Executive Support Systems (ESS)
helps the middle manager &senior manager to carry out their responsibilities
in decision making process.
 
1.Introduction
To succeed, companies need information systems that can support the diverseinformation and decision-making needs of their managers and business professionals.Information systems provide the managers with
 
valid, timely and relevant information.The type of information required by decision makers is directly related to the level of management and the amount of structure in the decision situations.In middle management level computer system combines data, models, user - friendlysoftware for semi-structured & unstructured decision making, they are generally called
 Decision Support Systems (DSS).
It provide support primarily to analytical, quantitativetypes of decisions.In executive level, strategic information system designed for unstructured decisionmaking through advanced graphics and communications generally called
 ExecutiveSupport Systems (ESS).
 
It supports the informational roles of executives.
1.1Managers and Decision Making
Management is a process by which organizational goals are achieved through the use of resource (people, money, energy, materials, space, time).
These resources are considered to be
inputs;
The attainment of the goals is viewed as the
output 
of the process;
The ratio between inputs and outputs is an indication of the organization’s
 productivity
Managers three basic roles (Mintzberg 1973)
 
 Interpersonal roles
 
figurehead, leader, liaison
 Informational roles
monitor, disseminator, spokesperson
 Decisional roles
entrepreneur, disturbance handler, resource allocator,negotiator.Decision refers to a choice that individuals and group make among two or morealternatives.Decision making is a systematic process composed of three major phases:
intelligence,design
and
choice
(Simon 1977); an
 Implementation
phase was added later.

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