Case Study - Nomad Enterprise
OHIS needed to plan IT upgrades cost-eecvely and deploy them quickly - but mulple sites and an ageing IT infrastructure made this a huge challenge. 1E skills and soluons solved both problems at once.
OHIS now makes beer IT upgrade plans and implementsthem more quickly following intervenon by 1E.
• Microso SMS 2003 SP2• Nomad Branch (a component within
• Clear and detailed view of a widely distributed ITinfrastructure• Improved support capability plus reduced calls toHelp Desk• Beer informaon for upgrade planning andpurchasing• Eecve, instant roll-out to even remote branches• 99% of total PC estate (over 7,500 PCs) patchedwith the latest xes• Signicant me-saving
Located within the John Radclie hospital, Oxfordshire HealthInformacs Service (OHIS) is a ‘county-shared’ central IT resource.OHIS serves the informaon needs of Oxford Radclie Hospitals:the Nueld Orthopaedic Centre; Oxford Learning Disability Trust;and Oxfordshire & Buckinghamshire Mental Health PartnershipNHS Trust - with a total of over 10,000 PCs and printers, in avariety of hospitals, clinics and Trust oces.
The range and diversity of locaons within the OHIS remit madethe management of IT assets extremely dicult. “The challengeof managing our desktop infrastructure was soaking up a largeproporon of our me and eort,” recalls Dominic Hamilton, ITProject Manager with OHIS. “Our ability to run a PC audit waslimited, so the informaon we did have was oen inadequate forthe decisions that had to be made. This was leading to ‘best guess’purchases and lengthy deployments, which didn’t always meet theneed that existed.”When technical support for the exisng operang plaormexpired, Hamilton drew up a requirements document for OHIS andbegan to research the opons which would best address its mostpressing IT system needs. Top of the list was Microso SMS 2003,and soon aer research began, Hamilton came across 1E.
An inial chat with 1E Professional Services, the consulngorganizaon within 1E, conrmed Hamilton’s view that SMS 2003could provide a soluon to the immediate problem. To developa stronger business case, the 1E team carried out a detailedrequirements gathering session, to which senior execuves withinOHIS were invited. This was used to generate a compelling case forthe introducon of a new operang plaorm, which demonstratedclear benets that immediately gained high level commitment.Amongst these was the implementaon of a specic 1E tool,Nomad Branch (a component within Nomad Enterprise®), whicheciently distributes and deploys soware and patches to remotebranch oces that lack server support, and was a natural t withthe topology of the Oxfordshire NHS.
1E delivers desktop consistency and control to OHIS