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How do you set monetary prices? There are basically two ways. I call these cost-based pricing and
value-based pricing.
Cost-based pricing is based on the total of all costs associated with delivering a product or service to a
customer. An example of cost-based pricing would be when an organization identifies all of the costs
associated with producing a product or service, adds them up, adds a margin for profit (in the business
sector) and arrives at the "price" the customer is to be charged. This type of pricing is the "floor" for
pricing decisions in that it is as low as the price can be and still cover all of the costs associated with
delivering the product or service. I'm unaware of applications of this type of pricing in the park service
world, unless it might be applied by concessionaires.
Value-based pricing is based on an organization's perception of the value the potential customer (park
visitor) might place on the product or service. An example of value-based pricing would be when an
organization believes that people would pay Rs20 for a service and decides to price it at Rs20 even
though the price might be set at Rs10 based on a cost-based model. This type of pricing is the "ceiling"
for pricing decisions in that it is as high as the price can be and still find a willing customer. It has no
relationship to the cost of production, rather it is influenced by perception of alternatives customers
face.
A subset of value-based pricing is supply/demand pricing. In this type of pricing, an organization has a
limited supply of the product or service and decides to price it just barely low enough to sell all of the
limited supply. There is no relationship to the cost of production. Sometimes applications
supply/demand pricing are labeled as gouging because the organization is perceived as taking advantage
of the situation.
Political factors undoubtedly influence some pricing decisions, such as utilities and essential
commodities. I would interpret this as politicians using a value-based price model in order to obtain
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public favor. No concern is shown for the cost of production. Part of the logic of this type of decision is
the reality that a park is a public resource and is, at least to some extent, a public good the value of
which should be available to as many citizens as possible.
In summary, pricing is quite complex. The most responsible means of pricing would probably give
some consideration to all of these pricing concepts, attempting to balance the needs and desires of the
public for access with the real costs associated with delivering the product or service. Responsible
pricing would recognize market segmentation concepts as expressed in differing demand levels and
abilities to pay and attempt to maximize revenue through pricing accordingly. The result would be either
maximizing gain or minimizing loss.
• Price is the amount of money charged for a product or a service, or the sum of the values that
consumers exchange for the benefits of having or using the product or service
• Price is the only element in the marketing mix that produces revenue.
• Price is also the most flexible element of the marketing mix.
• The most common mistakes in setting prices are;
– pricing that is too cost oriented
– prices that are not revised enough to reflect the market changes
– pricing that does not take rest of the marketing mix into account
– prices that are not varied enough for different products, market segments & purchase occasions
•
Factors internal to an international firm
– strategic objectives
• cost leader, differentiation, focus
• gain market share, protect market share, to maintain status quo
• revenue, profit or market share maximization
– marketing mix policies
• product, place & promotion
– costs
• short term vs long term cost focus
• full cost, variable cost, marginal cost pricing
– organizational considerations
• transfer pricing
• cost vs profit center
•
Factors external to an international firm
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– hidden costs
Pricing Strategy
One of the four major elements of the marketing mix is price. Pricing is an important
strategic issue because it is related to product positioning. Furthermore, pricing affects
other marketing mix elements such as product features, channel decisions, and promotion.
While there is no single recipe to determine pricing, the following is a general sequence of
steps that might be followed for developing the pricing of a new product:
Before the product is developed, the marketing strategy is formulated, including target
market selection and product positioning. There usually is a tradeoff between product
quality and price, so price is an important variable in positioning.
For existing products, experiments can be performed at prices above and below the current
price in order to determine the price elasticity of demand. Inelastic demand indicates that
price increases might be feasible.
Calculate Costs
If the firm has decided to launch the product, there likely is at least a basic understanding
of the costs involved, otherwise, there might be no profit to be made. The unit cost of the
product sets the lower limit of what the firm might charge, and determines the profit margin
at higher prices.
The total unit cost of a producing a product is composed of the variable cost of producing
each additional unit and fixed costs that are incurred regardless of the quantity produced.
The pricing policy should consider both types of costs.
Environmental Factors
Pricing must take into account the competitive and legal environment in which the company
operates. From a competitive standpoint, the firm must consider the implications of its
pricing on the pricing decisions of competitors. For example, setting the price too low may
risk a price war that may not be in the best interest of either side. Setting the price too high
may attract a large number of competitors who want to share in the profits.
From a legal standpoint, a firm is not free to price its products at any level it chooses. For
example, there may be price controls that prohibit pricing a product too high. Pricing it too
low may be considered predatory pricing or "dumping" in the case of international trade.
Offering a different price for different consumers may violate laws against price
discrimination. Finally, collusion with competitors to fix prices at an agreed level is illegal in
many countries.
Pricing Objectives
The firm's pricing objectives must be identified in order to determine the optimal pricing.
Common objectives include the following:
For new products, the pricing objective often is either to maximize profit margin or to
maximize quantity (market share). To meet these objectives, skim pricing and penetration
pricing strategies often are employed. Joel Dean discussed these pricing policies in his
classic HBR article entitled, Pricing Policies for New Products.
Skim pricing attempts to "skim the cream" off the top of the market by setting a high price
and selling to those customers who are less price sensitive. Skimming is a strategy used to
pursue the objective of profit margin maximization.
Demand is expected to be relatively inelastic; that is, the customers are not highly
price sensitive.
Large cost savings are not expected at high volumes, or it is difficult to predict the
cost savings that would be achieved at high volume.
The company does not have the resources to finance the large capital expenditures
necessary for high volume production with initially low profit margins.
Demand is expected to be highly elastic; that is, customers are price sensitive and
the quantity demanded will increase significantly as price declines.
Large decreases in cost are expected as cumulative volume increases.
The product is of the nature of something that can gain mass appeal fairly quickly.
There is a threat of impending competition.
As the product lifecycle progresses, there likely will be changes in the demand curve and
costs. As such, the pricing policy should be reevaluated over time.
The pricing objective depends on many factors including production cost, existence of
economies of scale, barriers to entry, product differentiation, rate of product diffusion, the
firm's resources, and the product's anticipated price elasticity of demand.
Pricing Methods
To set the specific price level that achieves their pricing objectives, managers may make
use of several pricing methods. These methods include:
Cost-plus pricing - set the price at the production cost plus a certain profit margin.
Target return pricing - set the price to achieve a target return-on-investment.
Value-based pricing - base the price on the effective value to the customer relative
to alternative products.
Psychological pricing - base the price on factors such as signals of product quality,
popular price points, and what the consumer perceives to be fair.
In addition to setting the price level, managers have the opportunity to design innovative
pricing models that better meet the needs of both the firm and its customers. For example,
software traditionally was purchased as a product in which customers made a one-time
payment and then owned a perpetual license to the software. Many software suppliers have
changed their pricing to a subscription model in which the customer subscribes for a set
period of time, such as one year. Afterwards, the subscription must be renewed or the
software no longer will function. This model offers stability to both the supplier and the
customer since it reduces the large swings in software investment cycles.
Price Discounts
The normally quoted price to end users is known as the list price. This price usually is
discounted for distribution channel members and some end users. There are several types
of discounts, as outlined below.
Bid Pricing :-The stock exchanges use a system of bid and ask pricing to match buyers and sellers. The
difference between the two prices is thebid/ask spread.
Cost-plus pricing: - It is a pricing method commonly used by firms. It is used primarily because it is easy
to calculate and requires little information. There are several varieties, but the common thread in all of them
is that you first calculate the cost of the product, then include an additional amount to represent profit.
Cost-plus pricing is often used on government contracts, and has been criticized as promoting wasteful
expenditures.
Customary pricing:- is where the product "traditionally" sells for a certain price. Candy bars of a certain
weight all cost a predictable amount -- unless you purchase them in an airport shop.
Dumping Pricing:- The Best example here would be China Dumping the Electronic Goods in the Indian
Market.
Experience curve pricing: -A pricing policy in which a company expands its market share by fixing a low
price that high cost competitors cannot match. For Ex – Spykar Jeans.
Loss Leader Pricing :-The intent of this pricing strategy is to not only have the customer buy the (loss
leader) sale item, but other products that are not discounted. For Eg Big Bazzar.
Prestige pricing:- Cheap products are not taken seriously by some buyers unless they are priced at a
particular level. For example, you can sometimes find clothing of the same quality brand at Nordstrom as
you do at the Men's Warehouse. But because it is priced higher, Nordstrom's clientele believes it to be of
higher quality.
Professional pricing:- Pricing used by people who have great skill or experience in a particular field or
activity. For Eg Corporate Professionals
Promotional pricing :- It is related to the short term promotion of a particular product. For Ex :- Pricing of
a product during its Launch.
resources given up
price = ———————————————
goods received
This implies that there are several ways that the price can be changed:
"Sticker" price changes—the most obvious way to change the price is the price tag—
you get the same thing, but for a different (usually larger) amount of money.
Change quantity. Often, consumers respond unfavorably to an increased sticker price,
and changes in quantity are sometimes noticed less—e.g., in the 1970s, the wholesale
cost of chocolate increased dramatically, and candy manufacturers responded by
making smaller candy bars. Note that, for cash flow reasons, consumers in less
affluent countries may need to buy smaller packages at any one time (e.g., forking out
the money for a large tube of toothpaste is no big deal for most American families, but
it introduces a greater strain on the budget of a family closer to the subsistence
level).
Change quality. Another way candy manufacturers have effectively increased prices is
through a reduction in quality. In a candy bar, the "gooey" stuff is much cheaper than
chocolate. It is frequently tempting for foreign licensees of a major brand name to use
inferior ingredients.
Change terms. In the old days, most software manufacturers provided free support for
their programs—it used to be possible to call the WordPerfect Corporation on an 800
number to get free help. Nowadays, you either have to call a 900 number or have a
credit card handy to get help from many software makers. Another way to change
terms is to do away with favorable financing terms.
Reference prices are more likely to be more precise for frequently purchased and
highly visible products. Therefore, retailers very often promote soft drinks, since
consumers tend to have a good idea of prices and these products are quite visible.
The trick, then, is to be more expensive on products where price expectations are
muddier.
Marketers often try to influence people's price perceptions through the use
ofexternal reference prices—indicators given to the consumer as to how much
something should cost. Examples include:
Manufacturer's Suggested Retail Price (MSRP). This is often pure fiction. The suggested
retail prices in certain categories are deliberately set so high that even full service
retailers can sell at a "discount." Thus, although the consumer may contrast the
offering price against the MSRP, this latter figure is quite misleading.
"SALE! Now $2.99; Regular Price $5.00." For this strategy to be used legally in most
countries, the claim must be true (consistency of enforcement in some countries is, of
course, another matter). However, certain products are put on sale so frequently that
the "regular" price is meaningless. In the early 1990s, Sears was reported to sell some
55% of its merchandise on sale.
"WAS $10.00, now $6.99."
"Sold elsewhere for $150.00; our price: $99.99."
Two phenomena may occur when products are sold in disparate markets. When a
product is exported, price escalation, whereby the product dramatically increases in
price in the export market, is likely to take place. This usually occurs because a
longer distribution chain is necessary and because smaller quantities sold through this
route will usually not allow for economies of scale. "Gray" markets occur when
products are diverted from one market in which they are cheaper to another one
where prices are higher—e.g., Luis Vuitton bags were significantly more expensive in
Japan than in France, since the profit maximizing price in Japan was higher and thus
bags would be bought in France and shipped to Japan for resale. The manufacturer
therefore imposed quantity limits on buyers. Since these quantity limits were
circumvented by enterprising exchange students who were recruited to buy their
quota on a daily basis, prices eventually had to be lowered in Japan to make the
practice of diversion unattractive. Where the local government imposes price
controls, a firm may find the market profitable to enter nevertheless since revenues
from the new market only have to cover marginal costs. However, products may then
be attractive to divert to countries without such controls.
Transfer pricing involves what one subsidiary will charge another for products or
components supplied for use in another country. Firms will often try to charge high
prices to subsidiaries in countries with high taxes so that the income earned there will
be minimized.
Antitrust laws are relevant in pricing decisions, and anti-dumping regulations are
especially noteworthy. In general, it is illegal to sell a product below your cost of
production, which may make a penetration pricing entry strategy infeasible. Japan
has actively lobbied the World Trade Organization (WTO) to relax its regulations,
which generally require firms to price no lower than their average fully absorbed cost
(which incorporates both variable and fixed costs).
Alternatives to "hard" currency deals. Buyers in some countries do not have ready
access to convertible currency, and governments will often try limit firms’ ability to
spend money abroad. Thus, some firms have been forced into non-cash deals. In
barter, the seller takes payment in some product produced in the buying country—
e.g., Lockheed (back when it was an independent firm) took Spanish wine in return
for aircraft, and sellers to Eastern Europe have taken their payment in ham. An offset
contract is somewhat more flexible in that the buyer can get paid but instead has to
buy, or cause others to buy, products for a certain value within a specified period of
time.
Psychological issues: Most pricing research has been done on North Americans, and
this raises serious problems of generalizability. Americans are used to sales, for
example, while consumers in countries where goods are more scarce may attribute a
sale to low quality rather than a desire to gain market share. There is some evidence
that perceived price quality relationships are quite high in Britain and Japan (thus,
discount stores have had difficulty there), while in developing countries, there is less
trust in the market. Cultural differences may influence the extent of effort put into
evaluating deals (potentially impacting the effectiveness of odd-even pricing and
promotion signaling). The fact that consumers in some economies are usually paid
weekly, as opposed to biweekly or monthly, may influence the effectiveness of
framing attempts—"a dollar a day" is a much bigger chunk from a weekly than a
monthly paycheck.