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Microsoft Office SystemCustomer Solution Case Study
Italian Regional Government MaximisesEfficiency with New Intranet Portal
“We used to work with sheets of paper or else sendendless e-mails to distribute documentation. Filesharing is now secure as all data is kept in a single,centralised location. As a result, there is muchstronger sense of teamwork throughout theorganisation.”
Gianluigi Cogo, IT System Manager, Veneto Region
The Italian region of Veneto has increased local governmentefficiency by deploying a new information sharing andcommunication intranet with Microsoft® technology. Staff have aneasy-to-use Web portal that includes the latest instant messaging and integrated communication tools. Used by 3,000 employees,the change has resulted in better document sharing and the greater involvement of network users through, for example, wiki software and image posting.
Business Needs
Veneto, in northern Italy, is one of thecountry’s largest regions. It has a populationof more than 4 million and a thriving manufacturing trade—particularly in thechemical industries. Despite its size, Venetohas one of Italy’s lowest public sectoremployment ratios per head of population.The regional government has 3,500 civilservants—fewer than five for every 1,000citizens.To help maintain its high standard of publicservice despite its limited resources, VenetoRegion is keen to adopt innovative policies to improve efficiency and officer capacity.One of the most successful projects is thecreation of a regional intranet thatencourages closer internal collaboration,data sharing, and faster decision making. Italso helps the authority’s officers getinvolved in several different business
Customer:
Veneto Region
WebSite:
www.regione.veneto.it
CustomerSize:
100—5,000
CountryorRegion:
Italy
Industry:
Government—Local
CustomerPro7ile
Veneto is one of Italy’s largest regions, with4.7 million citizens. The regionalgovernment, with 70 separate offices,comprises 3,500 employees and 11secretariats.
SoftwareandServices
Microsoft Office
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Microsoft Office Communicator 2005
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Microsoft Office Live CommunicationsServer 2003
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Microsoft Office SharePoint PortalServer 2003
Technologies
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Active Directory
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Windows SharePoint Services
For more information about other Microsoftcustomer successes, please visit:www.microsoft.com/resources/casestudies
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