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GabrielChanan&ColinMiller
 
w w w . p a c e s e m p o w e r m e n t . c o . u k
winter
2011
 
The Big Society and Public Services:
complementarity or erosion?
 
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 About PACES
Community Empowerment Through the Recovery
Launched in April 2010, PACES is dedicated to deepening local democracy at atime when it is threatened by cynicism and a sense of being disempowered byforces too large to control.PACES works with public, private and third sector organisations to integrate theimprovement of services, the empowerment of communities and the invigorationof local democracy.Developed by Gabriel Chanan and Colin Miller, PACES provides tailor-madestrategies, guidance and consultancy based on an exceptionally wide backgroundand track record in national and local government, local communities andvoluntary organisations.PACES provides advice, research and support on:Strategy Guidance Project design Training Research EvaluationWe work with government, local government, other public bodies, privatecompanies, and voluntary and community organisations.
PACES Publications
We regularly publish papers and reports discussing current issues on communityempowerment and related issues. Wherever possible we also make availablecommissioned reports and those we have produced in collaboration with others. An up to date list of publication and downloadable pdf copies can be found onour web sitewww.pacesempowerment.or.uk . We have also included a list of ourpublication at the end of this document.
Contacting PACES
Gabriel and Colin can be contacted atenquiries@pacesempowerment.co.uk  
 
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Contents
Executive summary 41. The emerging concept 72. Where we came in 83. Putting flesh on the bones 94. Wobbly signposts 105. Confusion between encouraging providers and empowering users 136. Managing the threshold 147. Community groups are the bulk of the sector 168. Empowerment requires a policy specifically about the primaryrole of community groups 199. ‘Weaning the third sector off state support’? 2010. Community organisers and community developers 2211. Alternative futures for community development 2412. The underdeveloped big idea in big society 2613. The community development treasure chest 2714. Reconfiguring community development 2815. Reconfiguring big society 3016. Conclusion: a new synthesis 33
 
Appendix:Comparison of static and transformative community development 35Note: we use lower case throughout for ‘big society’ as we think the use of capitals gives a spurious impression that it is a concrete programme or entityrather than a concept, and this is one of the sources of confusion around theterm
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