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Table Of Contents

ICFAI BUSINESS SCHOOL, HYDERABAD
SECTION-1: BACKGROUND
1.1 ABOUT IOCL
OPERATING STRUCTURE
IOCL PRODUCTS
SECTION-2 INTRODUCTION
2.1 CUSTOMER LOYALTY PROGRAMS IN INDIANOIL:
1.2 IOCL’S XTRAPOWER
2.3. XTRAPOWER FEATURES, OBJECTIVES, & BENEFITS
3.1. PARTIES TO THE PROGRAM
3.2. BUSINESS PROCESS
3.2. A. ONLINE REGISTRATION
3.2. A. OFFLINE REGISTRATION
3.2. C. PERSONALIZATION
3.2. D. USER PIN CHANGE
3.2. E. RELOAD
3.2. H. SALE
3.2. I. VOID
3.2. A. END-OF-DAY/BATCH SETTLEMENT
3.2. J. HOT LISTING
4.2. REFERENCES
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Interim Report- Madhu Jain, Ibs Hyderabad

Interim Report- Madhu Jain, Ibs Hyderabad

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Published by: useless fellow on Jan 04, 2011
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02/20/2012

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