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Acquisition

Retention

Stimulate Demand

Attract Visual Concert/Opera ~17,000 Customers + target segment not going to either symphonies or concert/opera

Increase consumption among current users . 13500 consumers

Steal Share

Attract new brand users i.e. who visit COC/CEHK but not HKPO. 4,242 consumers

Increase consumption among multi-brand consumers i.e. ones who visit HKPO and COC/CEHK . 4,758 consumers

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