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42 Rules of Employee Engagement: A Straightforward and Fun Look at What it Takes

to Build a Culture of Engagement in Business


by Susan Stamm
Happy About © 2009 (123 pages) Citation
ISBN:9780979942884
With practical advice and actions you can take away to begin building an engaged
team, this book will challenge you to create a unique workspace with your team
that attracts and inspires high performance, commitment and authentic work relat
ionships.

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Table of Contents
42 Rules of Employee Engagement—A Straightforward and Fun Look at What it Takes
to Build a Culture of Engagement in Business
Foreword by Curt Coffman
Intro
Rule 1 - Rules are Meant to Be Broken
Rule 2 - Get "Under New Management"
Rule 3 - Begin at the Very Beginning
Rule 4 - Listen, Listen, Listen
Rule 5 - Be a Hands-On Manager
Rule 6 - Be a Low-Tech Communicator
Rule 7 - Everyone Needs Feedback
Rule 8 - Keep Learning
Rule 9 - Allow Your Team to Grow
Rule 10 - Support Team Members When Needed
Rule 11 - Relationships Determine Results
Rule 12 - Sharing Builds Community
Rule 13 - Your Beliefs Drive Results
Rule 14 - You're Still the Boss
Rule 15 - Everyone's Not like You… (Thank Goodness!)
Rule 16 - Be Direct with People Who Value Results
Rule 17 - Be Enthusiastic with People Who Value Enthusiasm
Rule 18 - Be Accepting with People Who Value Sincerity
Rule 19 - Be Reliable with People Who Value Quality
Rule 20 - Build Self-Esteem When Discussing Performance
Rule 21 - Involve to Engage
Rule 22 - Use Your Head
Rule 23 - You Don't Have to Be the Smartest Person in the Room
Rule 24 - Compete with Your Competitors
Rule 25 - Get out of the Shower
Rule 26 - Turf is for Stadiums, Not Teams
Rule 27 - Right Actions Bring Engagement
Rule 28 - Leave Your "Good Parenting" Skills at Home
Rule 29 - Leave Your "Bad Parenting" Skills at Home
Rule 30 - Expect Exceeded Expectations
Rule 31 - It Only Takes a Minute
Rule 32 - Recognize Good Performances
Rule 33 - Problems Solving is a Team Sport
Rule 34 - Help Your Team Accept Change
Rule 35 - He Who Has the Gold, Rules
Rule 36 - Build Acceptance, Reject Prejudices
Rule 37 - Honesty is Always the Best Policy
Rule 38 - Give it Your All
Rule 39 - Know What You Want
Rule 40 - Engaged Teams Get the Facts
Rule 41 - Ask, Don't Tell
Rule 42 - These are My Rules, What are Yours?
Appendix A - Recommended Employee Engagement Books
Appendix B - Employee Engagement Resources
Appendix C - 42 Rules of Engagement Toolbox

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