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Introducing Siebel Assignment Manager 44

Introducing Siebel Assignment Manager 44

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Published by: Fakhar Imran on Jan 07, 2011
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01/07/2011

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44
Copyright © 2007, Oracle. All rights reserved.
Module 44: Introducing SiebelAssignment Manager
Siebel 8.0 Essentials 
 
2of 20Copyright © 2007, Oracle. All rights reserved.
Module Objectives
After completing this module you should be able to:
Explain the role of Siebel Assignment Manager
List the elements used to create rules that assign business data
Why you need to know:
Your company may have rules and policies about how to assigndata that can be automated using Siebel Assignment Manager
 
3of 20Copyright © 2007, Oracle. All rights reserved.
Business Challenge
Companies need to assign business data in a timely fashion andin a way that consistently follows their business rules andpolicies
Sales leads
Contacts
Accounts
Service requests
Typical characteristics
Large volumes of data
Short response times
Multiple rules and policies
Complex
Conflicting

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