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Table Of Contents

EXECUTIVE SUMMARY
Objectives
History and Purpose
Major Conclusions and Recommendations
Research and Analysis
Communication and Awareness Campaign
Training and Preparation
Major Unresolved Issues
Communication and Awareness
PANEL I: HOW CAN PUBLIC PANIC/FEAR BE LESSENED?
Introduction
Panel Background
Key Issues
Trust
Response
Public Concern
Lessons Learned
Listen to the Public
Use Informed and Trusted Spokespersons
Unresolved Issues
Need for a Lead Agency
Need for Public Education
Building Trust
Panel Conclusions and Recommendations
Analyze Factors that Build Trust
Build a Communications Network
Develop Scenarios
Identify Stakeholder Groups
Implement a Hotline
• Message Approach
Preparation
Media Coverage
Audience Behavior
The Importance of Agency Coordination
The Media’s Role
Communication Issues/Role
How to Simulate Realistic Scenarios?
The Need for An Emergency Notification System
Dealing with “Doomsayers”
Focus on Basic Communication Strategies
Identify “Validators”
Identify Credible Sources
Work with the Entertainment Industry
Use Existing Information
Plan for Two-Way Communication
Prepare for Misinformation and Varied Reactions
• Effective Response/Preparation
Effective Response/Preparation
Media
Risk Profiles
Psychological Effects Prevention/Mitigation
The Role of the Media
Psychological Effects
Fear and Avoidance
WMD Attacks Create Communication Challenges
Positive Media Coverage
Resistance to Preventative Measures
Raising Awareness
Implement Programs to Address WMD Effects
Work with the Media
Train the Medical Community
Target Communications to the Public
• Psychosocial Impacts/Stigma
Psychosocial Impacts/Stigma
Social Issues
Training/Education
Effects of Social Stigma
Lack of Preparation
Effects are Long-Term
Government Credibility
False, Misleading Information
Awareness of Psychosocial Issues
Coordination of Effort/Assignment of Responsibilities
Research Challenges
Legal Ramifications
Overall Preparation
Plan Specifically for Each WMD Agent
Public Education and Awareness Campaigns
Near-term Recommendations
I. Conduct a Symposium on Legal Issues
II. Begin Setting Up a Communications Network
III. Develop A Public Awareness and Education Campaign
Mid- and Long-term Recommendations
II. Identify a Lead Agency
III. Planning and Preparation
ATTENDEE LIST
BIBLIOGRAPHY
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Human Behavior & WMD Crisis

Human Behavior & WMD Crisis

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Published by primodh
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Published by: primodh on Jan 13, 2011
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11/12/2011

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