RA Rating and Billing Checklist

Author : Ahmad Fairuz Ali

Location : Malaysia

Purpose : To come out with comprehensive Revenue Assurance(RA) rating and billing verification
checklist. When this checklist has done, RA will perform the following checklist onto the billing system to
detect any revenue leakages.

Scope

1. Rating and Billing checklist shall cover the following business.

a. Prepaid.
b. Postpaid.
c. Interconnect.
d. Roaming.
e. Broadband.

Rating (/Rerating)

1. Check subscriber voice call rate configuration.

a. Check total block/pulse.
b. Check the metrics of voice. (per second)
c. Check credit limit configuration.
d. Check rating errors.
e. Call Scenarios.
i. Long call duration after 1 hour.
ii. Calling number with +60.
iii. Calling number without +60.
iv. Premium rate numbers.
v. International IDD calls with +00.
vi. International IDD calls with 00.
vii. International IDD calls with +<Country Code>.
2. Check messaging rate configuration.
a. Check rate per message.
b. Check the metrics of message. (per message)
c. Check rates for message with more than 160 characters.
3. Check broadband rate configuration.
a. Check metrics of broadband. (per KB).
b. Check rate configuration.
4. Check freebies bucket configuration.
a. Check metrics of freebies.
b. Check total maximum of freebies per bucket.
 c. Check freebies matrix.
5. Check GST configuration.
6. Check interconnect voice configuration.
a. Check trunk configuration.
b. Check discount configuration.
c. Check volume commitment configuration.
d. Check metrics of voice.
e. Check rate configuration domestic partner.
f. Check rate configuration international partner.
g. Check rate configuration roaming partner.
7. Check interconnect messaging configuration.
a. Check trunk configuration.
b. Check rate configuration.
c. Check discount configuration.
d. Check volume commitment configuration.
e. Check metrics of voice.

Billing Verification

1. Check total bill generated.

2. Check total amount (RM) generated.
3. Check monthly commitment configuration.
4. Check data services billing generated.
5. Check billing error.
6. Check number of bill sent per bill cycle.
7. Check total bill manually generated.
8. Check purged bill.
9. Check suspended bill.
10. Check total adjustment count.
11. Check total adjustment value (RM).
12. Check total bonus amount value (RM).