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Table Of Contents

Module 1 - Concepts of Information Technology (IT)
1.1 General Concepts
1.1.1 Hardware, Software, Information Technology Understand the terms hardware, software, Information Technology (IT)
Information Technology (IT)
1.1.2 Types of Computer
What is a mainframe computer?
What is a PC?
What is a Mac?
What is a networked computer?
What are laptop & palmtop computers?
What is a Personal Digital Assistant (PDA)?
Comparing computer types
1.1.3 Main Parts of a Personal Computer
The System Unit
The System (Mother) Board
Sound cards and speakers
Recordable CDs
Tape backup
What is PCMCIA?
1.1.4 Computer Performance
Factors affecting performance
1.2 Hardware
1.2.1 Central Processing Unit
The CPU (Central Processing Unit)
1.2.2 Memory
What is computer memory?
What is RAM?
What is ROM?
What is the ROM-BIOS?
What is flash BIOS?
What is video (graphics) memory?
1.2.3 Input Devices
Tracker Balls
Touch Pads
Light Pens
Voice input for PCs (microphones)
Web Cams
Digital Cameras
1.2.4 Output Devices
The VDU (computer monitor or screen)
Flat screen monitors
Screen size
Graphics for games
Computer presentation projection devices
Different types of printer
Laser printers
Color laser printers
Inkjet printers
Dot Matrix printers
Printer Memory
Cost of printer peripherals
Speech synthesizers
1.2.5 Input/Output Devices
Input/Output devices
1.2.6 Storage Devices
Internal hard disks
External hard disks
Zip drives
Jaz drives
Diskettes (floppy disks)
CD-ROM Disks
What is the difference between internal and external hard disks? Understand the purpose of formatting a disk
Why format a disk?
1.3 Software
1.3.1 Types of Software
What is an Operating System?
What is an Application Program?
Why are new versions of software released year after year?
1.3.2 Operating System Software
1.3.3 Applications Software
What is an application program?
Word processing
Accounts / Payroll
Web browsing
Web authoring
1.3.4 Graphical User Interface Understand the term Graphical User Interface (GUI)
What is a Graphical User Interface?
The advantages of using a GUI
1.3.5 Systems Development
What is systems development?
What is a systems development cycle?
1.4 Information Networks
1.4.1 LAN and WAN
What is a LAN?
What is a WAN?
What does client/server mean?
What is workgroup computing?
Advantages of workgroup computing
Disadvantages of workgroup computing
1.4.2 Intranet, Extranet
What is the difference between the Internet and an Intranet?
What is the difference between an Intranet and an Extranet?
1.4.3 The Internet
What is the Internet? Understand what the Internet is and know some of its main uses
What is the Internet and how is it useful?
What is the difference between the World Wide Web (WWW) and the Internet?
1.4.4 The Telephone Network in Computing
How is the telephone line used in computing?
Where to get help about technical terms
What is PSTN?
What is PSDN?
What is ISDN?
What is ADSL?
What is DSL?
Digital vs. analogue
Baud rate
1.5 The Use of IT in Everyday Life
1.5.1 Computers at Work
Where computers might be more appropriate than people
Where people might be more appropriate than computers
Examples of large scale computer applications in business
Uses of large scale computers applications within government
Uses of computer applications within hospitals and the health care system
Uses of computer applications in education
What is tele-working?
Some of the advantages of tele-working
Some of the disadvantages of tele-working
1.5.2 Electronic World Understand the term electronic mail (e-mail) and know its main uses
What is email?
What is E-commerce?
What is E-banking?
The process of shopping online
The advantages of e-commerce
The disadvantages of e-commerce
1.6 Health and Safety, Environment
1.6.1 Ergonomics
Good working practices
1.6.2 Health Issues
Using a computer incorrectly can damage your health
Repetitive Strain Injury (RSI)
Glare from screens
Bad posture
1.6.3 Precautions
Make sure that cables are safely secured
Make sure that power points are not overloaded
1.6.4 The Environment
Computers and the environment
Don’t Waste Paper
1.7 Security
1.7.I Information Security
What is information security?
Advantages of proactive information security
The Importance of shutting down your computer
What is a UPS?
Electrical surge protection
Things computers like
Things to avoid
What to do if the computer breaks down
Dealing with security problems
Responsibilities for dealing with security problems
Security rights and obligations
User IDs and passwords?
Choosing a secure password
How secure is your software?
How do your manage data securely?
How do you dispose of data securely?
What is visitor control?
Why do you need to back up your computer?
Organizing your computer for more efficient backups
Complete vs. incremental backups
Why you should use 'off-site' storage?
Beware of 'open files'
What if your laptop is stolen?
What if your mobile phone is stolen?
1.7.2 Computer Viruses
What are computer viruses?
How do viruses infect PCs?
How to prevent virus damage
To make a diskette read-only
To password protect your computer
How do your protect computers from attack?
What to do if you discover a virus on your computer
The limitations of anti virus software
What is virus disinfecting?
Anti-virus Precautions
1.8 Copyright and the Law
1.8.1 Copyright
Software Copyright Issues
What are site licenses?
Copyright Issues
How to check a software Product ID
What is freeware?
What is shareware?
What about software that you find on the Internet
What is an end-user license agreement?
Data Protection Legislation
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Mod1 IT Manual

Mod1 IT Manual

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Published by Hazem Nabil

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Published by: Hazem Nabil on Jan 17, 2011
Copyright:Attribution Non-commercial


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