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Definitive Guide to Application Performance Mgmt-Complete5.1.10

Definitive Guide to Application Performance Mgmt-Complete5.1.10

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Published by mmcdonald12529

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Published by: mmcdonald12529 on Jan 17, 2011
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11/12/2011

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Introduction
 i
Introduction to Realtime Publishers
by Don Jones, Series Editor
For several years now, Realtime has produced dozens and dozens of high-quality booksthat just happen to be delivered in electronic format—at no cost to you, the reader. We’vemade this unique publishing model work through the generous support and cooperation of our sponsors, who agree to bear each book’s production expenses for the benefit of ourreaders.Although we’ve always offered our publications to you for free, don’t think for a moment that quality is anything less than our top priority. My job is to make sure that our books areas good as—and in most cases better than—any book that would cost you $40 or more.I want to point out that our books are by no means paid advertisements or white papers.We’re an independent publishing company, and an important aspect of my job is to makesure that our authors are free to voice their expertise and opinions without reservation orrestriction. We maintain complete editorial control of our publications, and I’m proud that we’ve produced so many quality books over the past years.I want to extend an invitation to visit us at http://nexus.realtimepublishers.com
 
, especiallyif you’ve received this publication from a friend or colleague. We have a wide variety of additional books on a range of topics, and you’re sure to find something that’s of interest toyou—and it won’t cost you a thing. We hope you’ll continue to come to Realtime for youreducational needs far into the future.Until then, enjoy.Don Jones
 
Table of Contents
 iiIntroduction to Realtime Publishers .............................................................................................................. i
 
Chapter 1: What is Application Performance Management? ............................................................... 1
 
More than Just On vs. Off ............................................................................................................................... 2
 
What Defines Functionality? ........................................................................................................................ 3
 
What Is Application Performance Management? ................................................................................ 4
 
The Goal of this Guide ................................................................................................................................ 5
 
APM by Example ............................................................................................................................................... 7
 
Why Measure Performance? ........................................................................................................................ 9
 
Measuring Across Domains ..................................................................................................................... 9
 
Measuring Transactions ........................................................................................................................ 10
 
APM Optimizes the Application Life Cycle .......................................................................................... 12
 
So, How Does APM Work? .......................................................................................................................... 14
 
The Role of Visualizations .......................................................................................................................... 17
 
What Benefits Does APM Provide? ......................................................................................................... 19
 
Root Cause Identification ...................................................................................................................... 19
 
Characterization of Problems .............................................................................................................. 19
 
Prioritization of Problem Resolution ................................................................................................ 19
 
Situational Awareness ............................................................................................................................ 20
 
Better Planning .......................................................................................................................................... 20
 
Critical Applications Require Critical Monitoring ............................................................................ 20
 
Chapter 2: How APM Aligns IT with the Business ................................................................................. 21
 
IT and the Business Have Different Goals ............................................................................................ 22
 
Different Responsibilities ...................................................................................................................... 24
 
Mismatched Priorities and Metrics ................................................................................................... 24
 
No Common Vocabulary ........................................................................................................................ 25
 
Technologists Rarely See Budgets ..................................................................................................... 27
 
Reactive IT Is a Drain on Agility .......................................................................................................... 28
 

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