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The Job of Flight Attendant

The Job of Flight Attendant

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Published by Johari ARahman
The slide gives job description for the job of cabin crew.
The slide gives job description for the job of cabin crew.

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Categories:Types, Brochures
Published by: Johari ARahman on Jan 18, 2011
Copyright:Attribution Non-commercial

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08/07/2013

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INTRODUCTION
The main responsibility of a flight attendant is to
ensure the safety and security of the flying passengers.
The added responsibilities depend on the airlines,
and it can include the serving food and beverages,inflightsales and attending to the needs of the
passengers.
This means that, even if there is no inflightservices, flight attendants are still required in a
flight.
 
MEASURE OF PERFORMANCE
Measuring the performance of the flight attendant
has been a subject of debates.
It is difficult to measure the performance, as theoutputs are not directly observable.
One of the easiest way is to base it on passengerscomplaints and commendable letters.
The test and assessment can be included as thecrews are required to undergo retraining annually.
Using this simple method, every crew is
considered as getting the “normal” performance
unless proven otherwise.

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