Professional Documents
Culture Documents
Higher education.
By: Kerrie Richards
Globalisation has changed the required skills set of the average employee.
Between 1995 and 1999 many organisations set about changing their mission statements
to include phrases such as “global focus” and “world-class service”. Today more than
ever clients in every industry are well travelled and well informed due to cheaper
international travel and the internet. Before making a purchase the person in the 18-45
age group will carry out a web search, as they are more web savvy.
Gone are the days where the company training room only had desks, chairs and a
content of training sessions are also much better researched as the presenter will have
universities are finding the Virtual Learning Suites (VLS) a viable option in the delivery
of distance learning courses. This has in turn made internationally recognised university
courses more accessible. Fifteen years ago if an employer advertised for a supervisory
role, fifty percent of the applicants didn’t have a degree, those with degrees more often
than not came from one of the two universities operating in Jamaica at that time. Now
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In the United Kingdom, E-learning institutions such as Learndirect, UK-online
and The Open University have made it easier for people to do it all. Managers are seeing
more and more requests for educational grants and study leave. The prudent manager
must recognise that the support given to employees in part time study will have a positive
effect on staff morale and efficiency. With the emergence of E-Learning and the
prevalence of the internet at home, added to the new phenomenon of flexible working
Globalisation and technology has enabled businesses to operate 24 hours per day.
CASE STUDY:
A supplier of tiles, UPVC windows and garage doors has opening hours between 8 am and 6 pm, he
takes a family break from 6-8 and then goes into his home office to communicate with his suppliers in
China (which is 13 hours ahead). Due to his commitment and long hours he may not be as flexible
towards the training need s of his employees. In this scenario, employees need to look at the new model
of part/tine study which allows for weekend block as well as courses which are offered solely online.
geared up to do the literacy and numeracy skills along with the basic IT competencies.
They also need to be prepared to demonstrate mastery of the English language, email
Globalisation and technology have made a happy marriage and has changed the