Globalisation and technology: Impact on Business andHigher education.
By: Kerrie Richards
Focus: Management, Education and training.
Globalisation has changed the required skills set of the average employee.Between 1995 and 1999 many organisations set about changing their mission statementsto include phrases such as “global focus” and “world-class service”. Today more thanever clients in every industry are well travelled and well informed due to cheaper international travel and the internet. Before making a purchase the person in the 18-45age group will carry out a web search, as they are more web savvy.Gone are the days where the company training room only had desks, chairs and a blackboard. Today a personal computer or a laptop with a projector is mandatory. Thecontent of training sessions are also much better researched as the presenter will haveaccess to digital libraries and vast statistical repositories.With the emergence of various Learning Management Systems (LMS) moreuniversities are finding the Virtual Learning Suites (VLS) a viable option in the deliveryof distance learning courses. This has in turn made internationally recognised universitycourses more accessible. Fifteen years ago if an employer advertised for a supervisoryrole, fifty percent of the applicants didn’t have a degree, those with degrees more oftenthan not came from one of the two universities operating in Jamaica at that time. Nowoverseas based degrees are attainable without the need to relocate.1