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THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD

THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD

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Published by Nimisha Sahay

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Published by: Nimisha Sahay on Jan 21, 2011
Copyright:Attribution Non-commercial

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01/21/2011

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Presented byNimisha sahay
 
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n the early and mid-1980s, many U.S. industry and government leaders saw that arenewed emphasis on quality was necessary for doing business in an ever-expanding andmore competitive world market. But many U.S. businesses either did not believe qualitymattered for them or did not know where to begin
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The Malcolm Baldrige National Quality
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mprovement Act of 1987, signed into law on August20, 1987, was developed through the actions of the National Productivity AdvisoryCommittee, chaired byJack Grayson. The nonprofit research organization APQC, founded by Grayson, organized the first White House Conference on Productivity, spearheading thecreation of the Malcolm Baldrige National Quality Award in 1987. The Baldrige Award wasenvisioned as a standard of excellence that would help U.S. organizations achieve world-class quality
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in the late summer and fall of 1987, Dr. Curt Reimann, the first director of the MalcolmBaldrige National Quality Program, and his staff at the National
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nstitute of Standards andTechnology (N
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ST) developed an award implementation framework, including an evaluationscheme, and advanced proposals for what is now the Baldrige Award.
 
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The
Malcolm Baldrige National Quality Award
recognizes U.S. organizations in thebusiness, health care, education, and nonprofit sectors for performance excellence
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The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by thePresident of the United States
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t is administered by theBaldrige Performance Excellence Program,which is basedat and managed by theNational
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nstitute of Standards and Technology, an agency of the U.S. Department of Commerce
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Up to 18 awards may be given annually across six eligibility categories²manufacturing, service, small business, education, health care, and nonprofit

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