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HRM MCQ's

HRM MCQ's

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Published by: ✬ SHANZA MALIK ✬ on Jan 23, 2011
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Centre Code 2734Ph: 65439499, 65066565/ 6/ 7, 28013999
PLANET IT
TM
PLANET IT
TM
PLANET IT
TM
Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999HUMAN RESOURCE MANAGEMENTMB0027
Section A( 1 Marks each)
1) Management which deals with effective use and control of man power,is(a) Human resource management(b)Personal managment(c)Both(d)None2) According to----- ‘human factor’refers to whole consistingof inter-related,interdependent and inter-acting physiological ,sociological and ethical components.(a)Julius(b) Mayo(c)Roethlisberger(d)Farland3) In broadest sence ,human relations refers to the -------of peoplein all walks of life-in schools ,homes , business andgovernment.(a) communication(b) interaction(c) relation(d)attitudes4)In “Vernashram”or caste system ,those devoting themselvesin manual work were known as -------(a) Brahamana(b) Kastriya(c) Vaisaya(d) Shudras5) Madras labour union was organised in ----(a)1912(b) 1915(c) 1918(d) 19206) For lack of ------- , the workers can not and do not have anystay in their jobs or working condition(a) incentives(b) job opportunity(c) good working condition(d) job satisfaction7)-------- is the process by which management decides how anorganisation should move from its current man power positionto desired man power position .(a) Man power planning(b) Future forcasting(c) Anticipating man power(d) All the abve8)Human resourse planning is essentional because of frequent---------- which is unavoidable and evenbeneficial .(a)Population growth(b) Population growth(c)labour turnover(d) shortage of labour9) A --------- contains data about each employee’sskills,abilities , work preferences and other items of informa-tion which indicatehis overall to value of the company.(a) Human resource auditing(b) Skills inventory(c)Human resource planning(d) skills evaluation10)Friends and relatives of present employees are drawn , thisis done through-------(a) Labour union(b) Voluntary organisation(c) Employment agencies(d) Employee referral11)All public sector enterprises are required to have toconsider candidates sponsored by the -------(a) Employment exchange(b)Applicants introduced by friends(c) Advertisements(d) Labour organisations12)In a family owned business , hiring of relatives is inevitable,this is called ----------(a) leasing(b) nepotism(c) employee referral(d) advertising13) Executives too are mostly ---------from within(a) recruited(b) promoted(c)selected(d)posted14) The selection procedure is essentially a series of methodsof securing pertinent information about the ---------(a) employees(b) employer(c) organisation(d) aplicant15) Broadly speaking ,training is the act of increasing theknowledge and skills of an employee for doing a---------(a) diverse job(b) particular job(c) technical job(d) all of these16) Training methods are a means of attaining the desiredobjective in a ---------- .(a) Company(b) Desired situation(c) Learning situation(d) Particular situation17) The training technique which duplicates ,as nearly aspossible ,the actual condition encountered on a job is called --(a) Simulation method(b) Experimental method(c) Knowledge based methods(d) Vestibule training18) According to Douglas Mc Gregor , there ---different purposes of learning .(a) Two(b) Three(c) Four(d) Five19) Training increases the employees(a) market value(b) earning power(c) job security(d) all the abone20)The individual evaluation technique in which the evaluatoris presented with graphs add asked to rate the employee iscalled(a) Graphic rating scale(b) Forced choice(c) Essay evaluation(d) Critical incident technique21) ------ satisfies human need for esteem by others and forself steem .(a) Promotion(b) Incentives(C) Recognition(d) All the above22) In fact --------is more popular where subjective feed back and comments are invited anonymously on a few generalquestions which are made available to the manager to use forrating the employee .(a) Ranking(b) paired comparison(c) forced distribution(d) 360 degree appraisal23) The ------ do the evaluation to the employees(a) BOD(b) MD(c) Line manager(d) Supervisor24) ------ is calculated as per number of hours worked(a) Salary(b) Wage(c) Incentives(d) All the above25) In the ------ , each factor is ascribed as a money value .(a)Time span method
 
PLANET IT
TM
PLANET IT
TM
PLANET IT
TM
Centre Code 2734Ph: 65439499, 65066565/ 6/ 7, 28013999
Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999
(b) Point method(c) Factor comrarison method(d) Grade discription method26) Information collected in a process of ------ can be used forimprovement of selection , training and promotion , procedure.(a) Job evaluation(b) Job discription(c) Job analysis(d) Both (b) and (c)27) It is the process of getting information about the jobs.’It’refers to(a) Job evaluation(b) Job description(c) Job analysis(d) both b & c28) “ Morale is state of mind and emotions affecting theattitude and willingness to work ,which in turn affect indi-vidual and organitional objectives”this defination is given by(a) Stadohar(b) B. Filippo(c) Haimann(d) Moony29) The content of morale could be broadly divided into --------- groups.(a) Three(b) Four(c) Five(d) Six30) Morale depends upon relations between ------(a) expectations and reality(b) expectations and environment(c) environment and rewards(d) productivity and rewards31)You can not buy man’s(a) Enthusiasm(b) Initiative(c)Loyalty(d) All the above32) Motivation is positively correlated with concepts of (a) Level of aspirastion(b) Degree of commitment(c) Inclination toward action(d) All the above33) Man is by nature constantly ------(a) Motivated(b) Agreesive(c) Shy(d) Lazy34) “SELF ACTUALIZATION “was coined by(a) Mc gregor(b) Kurt Goldstein(c) Maslow(d) P.T Young35) Who presented two opposite sets of assumptions aboutemployees;and about management views about the nature of man at work .(a) MC gregor(b) Kurt Goldstein(c) Maslow(d) P.T Young36)” Drives” are sets up to alleviate ------(a) Goals(b) Needs(c) Objectines(d) All the above37) Discipline as per Webester’s dictionary(a) It is training that moulds ,strengthens or perfects(b) It is the control gained by enforcing obedience(c) It is punishment or chastisement(d) All the above38)-------- should be uniformly enforced if they are to beeffective .(a) Discipline(b) Rules(c) Both (a) and (b)(d) none of these39) The leader who sticks to routine , pleases his superiors,avoids subordinates and he is contemptuous to them . Thistype of leader is called(a) The Bureaucrat(b) The Autocrat(c) The Diplomat(d) The Expert40) According to great man theories of leadership , capacity of leadership are(a) Acquired(b) Inherited(c) Imparted through training(d) All the aboveSECTION II41) One of the following which is not the theories of leadership(1)Trait theory (2) Situational theory (3) Behavioural theory(4) Rational theory(a) 2(b) 1(c) 3(d) 442) According tois theory of leadership , there is no best styleof leadership(a) Contigency theory(b) Situational theory(c) Behavioural theory(d) Management theory43) Characterstics of formal work group are(1) They are sanctioned by some authority(2) There is no prescribed division of labour(3) There is unstable and inconsistent personal interaction(4) Provisions are made to reward group membership(a) 1,2, 3(b) 1, 3, 4(c) 1, 4(d) 1,2,3,444) Characterstics of a group from following are(1) Two or more people(2) who interact with one another(3)Share different ideology(4) See themselves as a group(a)1,23(b) 1,2 ,4(c) 2,3,4(d) 1,2,3,445) In India wages are classified as(1) minimum wage (2) fair wage (3) higher wage (4)livingwage(a) 1,2,3(b) 2,3,4(c) 1,2,4(d) 1,2,3,446)Some of the following are not the multiple personevaluation method ,these are(1) Ranking (2) paired comparison (3) critial incidentrechnique (4) forced distribution(5) graphic rating scale(a) 1,2, 4(b) 3, 5(c) 1,2, 5(d) 1,2,3,4,547) Training is the responsibility of (1) Top management (2) Personal department (3) Supervisors(4) employees(a) 1,3,4(b)1, 2 ,3(c) 2,3,4(d) 1,2,3,448) HRM covers the following aspects(1) Increasing productivity(2) Improving quqlity(3) Improving organitional climate(4) Ensuring personal growth(a) 2,3(b) 1,2,4(c) 2,3,4(d) 1,2,3,449) state true or false(1) In India diversity is a concern because we are veryconservative and a closed society(2) India is gaining importance because of the quality as wellas cheap cost of living(3) Our legal framework is very advanced,allowing for fpreign
 
Centre Code 2734Ph: 65439499, 65066565/ 6/ 7, 28013999
PLANET IT
TM
PLANET IT
TM
PLANET IT
TM
Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999Ph: 011-65439499, 65066565/ 6/ 7, 28013999
companies to work easily in India(a)F,T,F(b)T,F,F(c)F,F,F(d) T,T,T50) The Hawthrone Studies(1) These studies were prompted by an experiment carried outby company’s managers(2) conducted at Howthrone plant of western Electric(3) One group was studied to determine the effects of differentlevels of illumination on workers performance(a)1,2(b)2,3(c) 2(d) 1,2,351) According to Mc Gregor , there are some purposes of learning . These purposes are(1) acquring intellectual knowledge(2) acquring earning skills(3) acquring manual skills(4) to reach top level management(5) acquring problem solving skills(a) 1,2,3,4(b) 1,2,3,5(c) 2.4,5(d) 1,3,552)Top management ------ rewards ---------- for carrying outeffective training .(a) never , employees(b) always , employees(c) hardly , supervisors(d) always to managers53) College Professor were evaluated on some work func-tions, these work functions were .(1) Performance (2) Teaching (3) Service (4) Student’sresponse (5) Research(a) 2, 3, 5(b) 1,2, 4(3) 1,2 4,5(d) 1,2,3,4,554) Management by objective are popularly called by thefollowing names .(1) KRA (2) KPA (3) Targets (4) Commitments(a) 1,3(b) 2,4(c) 1,2,4(d) 1,2,3,455)According to A.D Sinha , methods to identify trainingneeds are(1) Views of line manager(2) Performance appraisal(3) Company and departmental plan(4) Views of training manager(5) Analysis of job difficulties(a) 2,4,5(b) 1,3,4(c) 1,2,4,5(d) 1,2,3,4,556) Thyer and Mcghee model is based on following factors(1) Organisatuonal analysis(2) Effort analysis(3) Task analysis(4) Man analysis(a) 1,2,3(b) 1,3,4(c) 2,3,4(d) 1,2,3,457) According to residual theory , there were factors of production(1) Land (2) Labour (3) Capital (4)Investment (5)Entrepneurship(a) 1,3,4,5(b) 2,3,4,5(c) 1,2,3,5(d) 1,2,3,4,558)Wage boards are appointed by ---------- and consists of ----------- members(a) Government , seven(b) Government , five(c) B.O.D , eight(d) B.O.D , seven59) Conventional methods of job analysis suitable for task analysis are(1) Literature review regarding the job(2) Job performance(3) Performance evaluation(4) Pob observation(5) Data cllection(a) 1,2,4,5(b) 2,3,4,5(c) 1,2,3,4(d) 1,2,3,4,560) Steps to be followed for disciplinary action are(1) collection of data or facts bearing the case(2) chooise of penalty to(3) selection of tentative penalties to be imposed(4) an accurate statement of the disciplinary problem(5) follow up on the disciplinary acyion(6)application of the penalty(a)4,1,2,3,6,5(b) 4,1,3,2,6,5(c) 4,13,2,5,6(d) 4,2,1,3,6,561)All groups(1) have leader (2) have followers(3) strive towards different goals (4) have no idea about what ittakes to achieve the goal(5)communicates expectations to member (6) satisfy someform of member need(a) 1,2,3,5,6(b) 1,2,4,5,6(c) 1,2,5,6(d) 2,3,5,662) Common errors encountered in the processing of griev-ances are(1) stopping too soon in the search of the facts(2) expressing a management openion prior to the time whenall pertinent facts have been discovered(3) failing to maintain proper record(4) restoring to executive fiat or orders instead of discussionand conferenceto change minds(5) setting the wrong grievances- a mistake which may in aturn produce a second new grievance .Follow up is the step inthe procedure that tells us when a mistake is handeling hasbeen made.(a) 1,2,3(b) 1,3,5(c) 1,4,5(d) 1,2,3,4,563) Penalties available in the business are(1) Oral reprimand (2) written reprimand (3) forfeit of salary(4)loss of previleges (5) fines(6) lay off (7) scolding (8)demotion (9) discharge(a) 1,2,3,4,5,6(b)1,2,4,5,6,7,9(c) 1,2,4,5,6,8,9(d) 1,2,3,4,5,6,7,8,964)The most commonly used methods for measuring moraleare(1) The guided interview (2) unuided interview (3) an analysisof company records (4) listening in process(5) a combination of guided and unguided interview(a) 1,2,4(b) 2,4,5(c) 1,2,3,4(d) 1,2,3,4,565)DaleYoder pointed some signals of low morale .(1) Employee unrest (2) High rate of absenteeism (3) Highemployee turn over (4) Frequent strike(5) Fatigue and monotony (6) Dissatisfation (7) Grievances (8)Need for discipline(a) 1,2,3,5,7,8(b) 1,3,4,5(c) 1,2,3,5,6,8(d) 1,2,3,4,5,6,7,8

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