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50 Practical Negotiation Tactics

50 Practical Negotiation Tactics

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Published by Baengeo

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Published by: Baengeo on Jan 24, 2011
Copyright:Attribution Non-commercial


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Introduction 1
Real-Life Negotiation Situations
 You feel you’ve been had. Sucker-punched. Taken for a ride. Why? You’ve been talking to your next-door neighbors about their cell phone ser-vice, and you find out that they are paying roughly half the monthly rate that youare paying! To make matters worse, you learn that
phone has text-messaging,a camera, no roaming charges, AND e-mail capability! Your cell phone does nothave these functions. And the final insult? They didn’t have to sign a contract—and
still have 18 months left on yours. At first you get mad, thinking the phone company made a mistake that iscosting you money. After all, you pride yourself on being an informed consumer—how else could this have happened? Then you ask your neighbor how he got sucha good deal. He tells you that he and his wife simply negotiated the agreementwhen they switched providers. Boy, do you feel frustrated and foolish. You realizehow easy if would have been for you to have negotiated the same deal, if only youhad tried.The fact is that most people miss many opportunities to negotiate in their pro-fessional and personal lives. Negotiating is a critical ability that many of us lack,yet anyone can become a competent negotiator. It simply requires (1) knowing
a particular situation is ripe for negotiation; (2) knowing
is able to makea decision for the other party (you often need to ask to speak with the supervisoror manager in charge); and (3) knowing
to negotiate. Read this easy-to-followbook, and learn how to negotiate by practicing a few tactics presented here. As youread, you’ll be amazed at all the everyday situations in which having the ability tonegotiate effectively can enrich your life.
2 50 Practical Negotiation Tactics
Practical Tactics for Work and Life
In this book, we provide the reader with 50 proven, practical, and easy-to-applynegotiation tactics. We minimize the jargon and long-winded stories so you canquickly learn how to use each tactic (usually in less than a day!). You do not needto wade through hundreds of pages to find a single useful tactic. In fact, mostpeople find a few interesting tactics right away, and try them out immediately.Each tactic is briefly defined and used in work and life examples—no lengthyanecdotes and no wordy theoretical discussions. Each is written to stand alone; thereader does not have to read and retain many pages of discussion just to under-stand how to use the tactic.

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