A BRIEF INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
Some decades back organizations were very simple, and the business were only local and were not doneon international level. So, therefore, managing the organizations was quite easy and much much simpler than now. The people in the organizations used to be mostly males and of the same origin and backgroundwhich means that the personnel or the workforce then was not as diverse as now. The new millennium hasstarted and the competition these days has increased tremendously. Every firm and organization tries tocompete with others. But firms can have an advantage over its competitors by having better people andpersonnel. So, as the competition increases emphasis on better and better personnel in an organizationincreases. Therefore, training better people and workers has become the main concern and issue for themanagers. Managers and directors adopt established and new innovative techniques to lift the performanceof their workers. So, there is when the importance of organizational Behavior comes into play.Organizational Behavior is simply “a way of managing the people and workers” CHALLENGES FACED BY THE MANAGEMENT:Today’s management faces many challenges and difficulties. Some of the challenges facing managementare downsizing, reengineering, knowledge and information explosion, global competition and total qualitymanagement. All these factors that are creating difficulties for the management and administrations of thecompanies can be called the new environment. So, every management has to cope with these difficulties. THE NEW ENVIRONMENT:The new environment; Globalization, Information technology, total quality and diversity and ethics: 1. 1. GLOBALIZATION:Due to the advancements in transportation and development in the field of science the world has become asmaller place and this is called globalization or global village where transporting goods and transmittinginformation is done in a very shorter period of time than a century ago. So, these advancements have madethe world a smaller place and now companies can send and sell their services and products even to far away lands and areas. 2. INFORMATION TECHNOLOGY:The other major environmental development is that of the computers which poses a challenge to themanagement of organizations today. In other words, to perform better organizations must employ newtechnologies and inventions to remain competitive. As the advancements are so much in this field,organizations have to update their knowledge every few months later to a have knowledge of new softwareand equipments which is a problem and more importantly the organizations have to employee people thatcan use these new techniques and machines and training and employing these people is a very difficultthing to do. 3.TOTAL QUALITY:Besides other factors the quality of products is given a great deal of importance, due to many choices thecustomers have, which means that the products and services of the organization has to be of good quality tocompete. And this is another headache for the managers. Recently, beside other marketing activitiescompanies should make their products and services so that it must have a better quality to be a success inthe market, which increases the responsibilities of any management and people involved in it. 4. DIVERSITY AND ETHICS:Diversity means, that nowadays in an organization, people come from different parts of the world withdifferent places and cultures with different ages, backgrounds, religions, ethnicities and values and norms.And managers should keep this in mind that the organization should be designed so that there should be nodiscrimination on the basis of gender, ethnicity or religion. So, formulating and maintaining such rules,policies and environment in an organization is difficult for its management. WHAT CAN BE DONE?The answer to all the challenges faced by organizations is simple!
“People can be used as a competitive advantage over the others.”
As nowadays all the organizations have the techniques and technologies exposed and available to them andmost the organizations have the same factors to face with the same financial resources and same
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