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pmp_day_3

pmp_day_3

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Published by sunildpunjabi

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Published by: sunildpunjabi on Jan 27, 2011
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09/06/2014

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Project Quality Management
The processes which ensure that the project will satisfy the needs for which the project was undertaken. This includes all activities of the overall management function that determine the quality policy,objectives and responsibilities and implements themthrough
 ±Quality Planning ±Quality Assurance ±Quality Control ±Quality Improvement within quality system
 
Quality
The Totality of characteristics of an entity that bears onits ability to satisfy the stated and implied needs.-ISO 9000
Customers view on quality
Proprietary Vs Non Proprietary approaches
Product quality Vs Project quality
Stated needs Vs Implied needs
 
Other quality concepts
Deming¶s
 ±PDCA ±85% problems are attributed to Management ±Put processes under statistical control for repeatability in quality ±Common causeRaw material variation, design mistakes, poor workingconditions etc ±Special cause variationsKnowledge level of the workers, mistakes, workers not payingattention

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